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Swimming pool [outdoor], Avani+ Luang Prabang Hotel in Luang Prabang
AVANI Deluxe Room - Bedroom, Avani+ Luang Prabang Hotel in Luang Prabang
a large swimming pool in front of a large building, Avani+ Luang Prabang Hotel in Luang Prabang
Lobby, Avani+ Luang Prabang Hotel in Luang Prabang
Lobby, Avani+ Luang Prabang Hotel in Luang Prabang
Interior view, Avani+ Luang Prabang Hotel in Luang Prabang
Interior view, Avani+ Luang Prabang Hotel in Luang Prabang

Removed from saved list

9.1

Exceptional

222 reviews

222 reviews

Breakfast5
Housekeeping5
Food & Dining1
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Children’s Cultural Centre
90 m
Lao Youth Travel
100 m
Local fresh Market
120 m
Wat Hosian Voravihane
130 m
Ho Xiang Temple
150 m
Popular landmarks
Mount Phousi
390 m
Royal Palace Museum
420 m
Old Quarter Luang Prabang
450 m
Bamboo Bridge
510 m
Alms Giving Ceremony
830 m
Closest landmarks
Calisthenics
20 m
Tourist Information Centre
100 m
Post Office
110 m
Lao Development Bank
160 m
Maly Pharmacy
170 m

Avani+ Luang Prabang Hotel

Setthathirath Road, Hua Xieng Village, Town Center, Luang Prabang, Laos, 06000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Town Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kuang Si Falls. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Luang Prabang

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Luang Prabang every 10 minutes on Agoda.com
Value for money8.4
Distance to city center0.1 km
Location rating9.6
Nearest airportLuang Prabang International Airport (LPQ)
Distance to airport3.9 km

Rooms available at Avani+ Luang Prabang Hotel

AVANI Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed or 1 semi double...
Enter dates to see prices
Avani Suite
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
AVANI Deluxe Pool View Room
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Staycation Offer-AVANI Deluxe Room
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Staycation Offer - AVANI Suite
...
  • Room size: 75 m²/807 ft²
  • Garden view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Staycation Offer - AVANI Deluxe Pool View Room
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Avani King Suite
...
  • Room size: 58 m²/624 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Avani Twin Suite
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
King/twin Bed
...
  • Room size: 58 m²/624 ft²
Enter dates to see prices
King/twin Bed
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

Does Avani+ Luang Prabang Hotel provide shuttle service for getting around?

For your ease of travel around the city, Avani+ Luang Prabang Hotel offers None right at your doorstep making it simple for you to get to places conveniently.

What kind of non-water sports and outdoor activities are available at Avani+ Luang Prabang Hotel?

Avani+ Luang Prabang Hotel features non-water sport and outdoor activities such as bicycle rental, and hiking trails for you to take pleasure in while lodging here.

What actions does Avani+ Luang Prabang Hotel take in terms of hygiene, safety, and cleanliness?

Avani+ Luang Prabang Hotel meet our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes prepared with free face masks, staff trained in safety protocol, temperature check for guests and staff, body thermometer, sterilizing equipment, and first aid kit for more enhanced safety precautions and hygiene protocols.

What public parks are in close proximty of Avani+ Luang Prabang Hotel?

While lodging at Avani+ Luang Prabang Hotel, take joy in your early morning or evening walk at nearby park which include Spa Garden, Sanctuary Luang Prabang, and Pha Tad Ke Botanical Garden.

At what time of the year is Avani+ Luang Prabang Hotel most popular?

Avani+ Luang Prabang Hotel's most popular month where verified guests travelers have stayed the most is in July.

In which languages can Avani+ Luang Prabang Hotel's employees communicate?

Avani+ Luang Prabang Hotel can converse in 9 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do guests like most about Avani+ Luang Prabang Hotel?

Past guests that stayed at Avani+ Luang Prabang Hotel have given this property a rating of 9.643 for its excellent location as the major highlight for their stay.

What is the typical rating that verified Business travelers' have given to Avani+ Luang Prabang Hotel?

Past business travelers that have stayed at this property have given Avani+ Luang Prabang Hotel an average rating of 9.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Avani+ Luang Prabang Hotel?

Verified families with older children that have stayed at this property have given Avani+ Luang Prabang Hotel an average rating of 9.7. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Avani+ Luang Prabang Hotel?

The closest train, metro, or bus station is Luang Prabang Southern Bus Station, 2234.73 m away from Avani+ Luang Prabang Hotel.

What time is check-in and check-out at Avani+ Luang Prabang Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Avani+ Luang Prabang Hotel?

Wake up to an excellent buffet and continental breakfast at Avani+ Luang Prabang Hotel. Travelers can enjoy breakfast offered with an additional charge of 4 USD for children and 7 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Avani+ Luang Prabang Hotel

  • 10

    Exceptional
    Cleanliness

    "Very nice & clean rooms and facilities, with top breakfast."

    Markus

    |

    April 10, 2023

  • 10

    Exceptional
    Location

    "Located close to every attractions within walking distance."

    Thool

    |

    February 10, 2023

  • 9.2

    Exceptional
    Location

    "Great location, very calm and relaxing."

    MICHAEL

    |

    July 22, 2022

Overall rating:

9.1

Exceptional
222 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.6
Read all reviews >
What travelers say they love:
a great experience nonetheless
Joo from Singapore
Couple
More about Avani+ Luang Prabang Hotel

More about Avani+ Luang Prabang Hotel

Avani+ Luang Prabang Hotel

You'll be sure to see the absolute most of sights in Luang Prabang when you stay at Avani+ Luang Prabang Hotel, right in the heart of the city center near all the famous landmarks.
The superior services and facilities offered at Avani+ Luang Prabang Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Luang Prabang can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Avani+ Luang Prabang Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Avani+ Luang Prabang Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Avani+ Luang Prabang Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Avani+ Luang Prabang Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Avani+ Luang Prabang Hotel with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Avani+ Luang Prabang Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Avani+ Luang Prabang Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of boats provided.
Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room, golf course on site and hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Avani+ Luang Prabang Hotel and explore Luang Prabang during your stay. You're sure to want to visit Alms Giving Ceremony located 820 m away, among the most sought-after photographs for anyone visiting Luang Prabang. Your journey through Luang Prabang can be completed with a short shopping stop at Luang Prabang Night Market located 200 m away.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

3 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Lao
  • Malay
  • Thai
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Main Street Bar & Grill
  • Cuisine: Asian, International, Local
  • Menu: Buffet

Location

Setthathirath Road, Hua Xieng Village, Town Center, Luang Prabang, Laos, 06000
Exceptional
Location

9.6

Airports
  • Luang Prabang International Airport (LPQ)
    3.9 km 8 min drive
  • Oudomsay Airport (ODY)
    89.7 km
Public transportation
  • Luang Prabang Southern Bus Station
    2.2 km
  • Luang Prabang Northern Bus Station
    2.4 km
Hospital or clinic
  • Maly Pharmacy
    170 m
Shopping
  • Luang Prabang Night Market
    210 m
Convenience store
  • Chitanh Minimart
    140 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Luang Prabang Night Market
    210 m
  • Mount Phousi
    390 m
  • Royal Palace Museum
    420 m
  • Old Quarter Luang Prabang
    450 m
  • Bamboo Bridge
    510 m
  • Alms Giving Ceremony
    830 m
  • Wat Xiengthong
    1.4 km
  • Tad Sae Waterfall
    10.3 km
  • Kuang Si Falls
    21.5 km
Nearby landmarks
  • Calisthenics
    20 m
  • Children’s Cultural Centre
    90 m
  • Lao Youth Travel
    100 m
  • Tourist Information Centre
    100 m
  • Post Office
    110 m
  • Local fresh Market
    120 m
  • Wat Hosian Voravihane
    130 m
  • Ho Xiang Temple
    150 m
  • Traditional Arts and Ethnology Centre
    160 m
  • Lao Development Bank
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee25 USD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)7 USD
The property
  • License Id / Local Tax ID/ Entity Name10%
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 53
  • Room voltage220
  • Year property opened2015
  • Most recent renovation2015
Parking
  • Daily parking fee0 USD

Reviews of Avani+ Luang Prabang Hotel from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.6
Service9.2
Value for money8.4
High score for Luang Prabang
Rating
9+ Exceptional (65)
8-9 Excellent (10)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (7)
Time of the year
Mar - May (14)
Jun - Aug (37)
Sep - Nov (15)
Dec - Feb (19)

Show reviews that mention 

Showing 85 verified guest comments
12345
10.0
Exceptional
Deravanh from United States
Group
AVANI Deluxe Pool View Room
Stayed 2 nights in October 2022

Dera ”

The front staff, lead by Toui, are very helpful & accommodates all our requests. The buildings are set around a courtyard so it’s peaceful and elegant. I love staying here!

Reviewed October 28, 2022

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Dear Dera, We are pleased that your recent experience with us was a memorable one. In particular we have recognized the efforts of Toui that you so kindly highlight in your feedback All the team hope to have the chance to be of service again soon. With best wishes Beatrice Ellis General Manager

Responded November 07, 2022
Avani+ Luang Prabang Hotel
10.0
Exceptional
Thotsaphone from Laos
Solo traveler
AVANI Deluxe Room
Stayed 1 night in October 2022

Good Location”

in city, convenient and value the price

Reviewed January 14, 2023

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Dear Thotsaphone, Thank you so much for your review. Kind Regards Beatrice Ellis General Manager

Responded January 18, 2023
Avani+ Luang Prabang Hotel
10.0
Exceptional
Lisa from Laos
Solo traveler
AVANI Deluxe Room
Stayed 4 nights in December 2021

Great hotel”

Got a great deal with Agoda - so excellent value for money. Lovely staff. Good breakfast. A few blocks from main restaurants and Mekong.

Reviewed January 02, 2022

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Dear valued guest, Thank you for a wonderful review, please know how much we appreciate you taken the time to share it out. We are delighted that you enjoyed the stay and services of our team members and look forward to welcoming you back soon. Kind regards, Suri Jitjang General Manager

Responded January 11, 2022
Avani+ Luang Prabang Hotel
9.6
Exceptional
Nuttee from Laos
Solo traveler
AVANI Deluxe Room
Stayed 3 nights in December 2021

Excellent location”

It’s located in the perfect spot, centre of the city, walkable to night market and other attractions. But I would recommend you to book with the hotel directly since it seems booking via Agoda will charge you more, 80$ roughly.

Reviewed January 04, 2022

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Dear Nuttee, Thank you very much for taking your time to review us! We're happy to hear that you liked our location right in the city center! You're right - please feel free to make any future bookings with us directly. We're looking forward to welcoming you back again. Warm Regards, Jian and Team

Responded March 28, 2022
Avani+ Luang Prabang Hotel
10.0
Exceptional
Kanchana from Laos
Couple
AVANI Deluxe Room
Stayed 2 nights in June 2022

Great location and services”

We will definitely return ❤️

Reviewed June 26, 2022

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Dear Kanchana, Thank you for your review. We look forward to welcome you back. Regards Beatrice Ellis General Manager

Responded June 27, 2022
Avani+ Luang Prabang Hotel
9.6
Exceptional
Mulami from Indonesia
Family with teens
AVANI Deluxe Room
Stayed 4 nights in July 2022

I had a pleasant stay”

Super strategic location, complete facility, and friendly staffs. I had a pleasant stay here.

Reviewed July 17, 2022

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Dear Mulami, We are pleased that your experience with us was enjoyable. Thank you for the kind feedback on the service from the team, they really appreciate the kind recognition. All of us hope to be of service again soon. Best wishes Beatrice Ellis General Manager

Responded July 19, 2022
Avani+ Luang Prabang Hotel
9.2
Exceptional
MICHAEL from Hong Kong SAR, China
Couple
Avani Suite
Stayed 4 nights in July 2022

Comfortable and stylish”

Great location, very calm and relaxing. Pleasant staff and peaceful environment

Reviewed July 22, 2022

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Dear Michael, We are pleased that your experience with us was enjoyable. Thank you for the kind feedback on the service from the team, they really appreciate the kind recognition. All of us hope to be of service again soon. Best wishes Beatrice Ellis General Manager

Responded July 23, 2022
Avani+ Luang Prabang Hotel
8.8
Excellent
rain from Singapore
Couple
AVANI Deluxe Room
Stayed 2 nights in June 2022

Great stay”

Prime location in city centre, accessible to most attractions and restaurants. Breakfast is great with many choices. Room is cozy, though slightly small. Hotel set up is pleasant, wood theme. Love the simple decorations in the hotel.

Reviewed July 07, 2022

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Dear rain from Singapore, We are pleased that your recent experience with us was a memorable one. All the team hope to have the opportunity to be of service again soon. With our best wishes Beatrice Ellis General Manager

Responded July 12, 2022
Avani+ Luang Prabang Hotel
9.2
Exceptional
Joo from Singapore
Couple
AVANI Deluxe Room
Stayed 3 nights in October 2019

Lovely hotel, great staff”

A little bit pricey given the cost of living in Luang Prabang. But a great experience nonetheless

Reviewed February 25, 2020

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Dear Joo, Thank you for choosing Avani+ Luang Prabang to stay for 03 nights, we're happy to hear you mentioned about lovely hotel and great staffs, with all your super positive feedback we will be shared to all authorized department and team members accordingly. We do hope to serve you again when you travel to Luang Prabang. Thank you and wish you a safe trip home! Kind Regards, Thavinh & Avani+ Luang Prabang Team

Responded February 27, 2020
Avani+ Luang Prabang Hotel
9.2
Exceptional
Brigid from Thailand
Couple
AVANI Deluxe Pool View Room
Stayed 3 nights in August 2019

Lovely hotel!”

Beautiful hotel in great location - lovely pool!

Reviewed August 12, 2020

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Dear Brigid, Thank you very much for your review, we hope to welcome you back here in the future! Warm Regards, Jian and Team

Responded August 21, 2020
Avani+ Luang Prabang Hotel
8.8
Excellent
greg from Australia
Business traveler
AVANI Deluxe Room
Stayed 1 night in September 2020

quality hotel”

great hotel and friendly staff, highly recommend. only disappointment was I booked room because agoda said had a bath and shower. No bath in rooms. Should correct description

Reviewed September 24, 2020

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Dear Value Guest We are happy to receive your feedback, thank you for chosen us when visiting Luang Prabang. we acknowledged about the misinformation on Agoda and taking immediately action to fix accordingly Thank you for letting us know how much you enjoy the stay, we look forward to welcoming you again very soon

Responded November 16, 2020
Avani+ Luang Prabang Hotel
7.6
Very good
gunsuwat from Thailand
Couple
AVANI Deluxe Room
Stayed 2 nights in July 2022

Problem with aircon”

Aircon doesnt provide any cool air. And staff kept telling to wait and hang on! And we complained almost 10 times and staff found a replacement hotel but 3 stars instead of the same level. At the end they offered another room in the hotel but what about our experience lost!!

Reviewed July 21, 2022

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Dear Gunsuwat, Thank you for the feedback on your recent experience and please accept our sincere apologies for the lapses in service you mentioned. We have taken good note however with the issues you faced with the aircon and we are taking corrective action. We look forward to being of service again in the future. Kind Regards Beatrice Ellis General Manager

Responded July 22, 2022
Avani+ Luang Prabang Hotel
7.6
Very good
Chao from China
Couple
AVANI Deluxe Pool View Room
Stayed 1 night in January 2021

Just one disadvantage”

The room configuration is kind of congested

Reviewed February 08, 2021

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Dear valued guest, Thank you for your valuable feedback. We appreciate your opinion and will take the feedback into consideration during room modeling study in the future. In the meantime, we highly recommend to choose our Avani Suite with 75 sq.m for your next stay so to enjoy greater space and experience. Please do notify me on your next reservation so I could see if complimentary upgrade is possible on your next stay. Thank you once agian for chosen to us while visiting the UNESCO World Heritage Site. We look forward to welcoming you back again very soon. Kind regards, Suri Jitjang General Manager

Responded February 09, 2021
Avani+ Luang Prabang Hotel
4.8
Joseph from Canada
Family with young children
AVANI Deluxe Room
Stayed 1 night in March 2022

cancelation policy”

I wanted to cancel my booking and rebook for another day. Was refused. Even though the request was sent more than 24 hours before check-in.

Reviewed March 28, 2022

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Dear Joseph, Thank you for taking the time to review us. We would like to reach out to you regarding your booking experience here with us. Would you mind to share your phone number or email address so we can discuss further? Warm Regards, Jian and Team

Responded April 19, 2022
Avani+ Luang Prabang Hotel
2.4
Marie-Adele from France
Couple
AVANI Deluxe Room
Stayed 3 nights in August 2020

WORSE SERVICE EVER!”

What was supposed to be a nice relaxing stay in the Avani+ Luang Prabang, turned into such a disappointing stay... To say the least! First the cleanliness of the room. It was dirty, so dirty you could feel the dirt underneath your feet and there was someone’s cut-nail on the floor (see picture!). And I checked, it wasn’t mine nor my husband’s! Then the service. It started upon checked in. We specifically asked, the GENERAL MANAGER (who checked us in), if room service is available. We were told that it is and that the menu is on the desk. Later that day, we wanted to order room service. There was no menu on the desk, so I called the front office to get one, and I was told that there was no room service available! The next morning, we had asked for a breakfast take-away. We got it, but they didn’t add cutlery. Though eating fried rice with your hands is doable, it is not the most hygienic thing to do, particularly while on the go, without access to water/soap, and should I mentioned that we are facing a pandemic, so bringing dirty hands to your mouth is maybe not something one wants to do?!?! That same evening, we asked to have a booking for the Governor’s Grill. It is a lovely restaurant from another hotel. All products from that restaurant are sourced locally and most of it is organic. The cuisine is a mixed of classic Western food with a Lao twist. We were told that the other hotel was closed but there is the same restaurant in a different hotel (part of the same chain). We were fine with that. As it turns out, it was COMPLETELY different! None of it was organic (we got frozen fries!), and it was not local (we had imported beef!). NO dishes had a Lao twist on it. And though the food was ok, it was definitely NOT the same restaurant (not the same cuisine, not the same quality). I do not comprehend how was the AVANI+ able to recommend that restaurant claiming it was the same thing when clearly it was not! As for noise isolation, let’s just say it is absolutely no

Reviewed August 10, 2020

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Dear valued guest, It is disappointed to learn that we left you with negative impression. I am truly sorry that I could not meet you during the stay and apologize that we failed to make it better experience while you are still in residence. Ms. Guicharnaud, we do hope for our next chance to show you our reputable quality and should this becomes possible, please feel free to let me know so I can personally assure of your perfect stay. Kind regards, Suri Jitjang General Manager

Responded November 16, 2020
Avani+ Luang Prabang Hotel
9.2
Exceptional
Josephine from Malaysia
Couple
AVANI Deluxe Room
Stayed 2 nights in July 2018

Save your research and book this place for your Luang Prabang stay.”

This property is absolutely beautiful and the location is excellent. Walking distance to pretty much everything you need to see in Luang Prabang. The Deluxe rooms are well-designed but small. We stayed in one overlooking the pool, and it has a lovely balcony to enjoy coffee and the view. Bathroom shower makes loud noises (on and off) but not an issue if it doesnt bother you. The staff are friendly and the service is good for Luang Prabang (better than my expectations). English communication is challenging for the staff but they respond with a smile and still make an effort to try. We had a water leaking issue in our room but the GM went above and beyond to ensure our overall experience was comfortable and memorable. The service and thoughtfulness shown by the hotel staff made a superb and excellent impression on us. Having stayed in many 5* hotels, I highly rate this property and recommend it to anyone looking for a luxury experience.

Reviewed July 20, 2018

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Dear Josephine, Thank you for sharing and great to hear you enjoyed your stay with us. We are blessed with a great location and a beautifully designed hotel, and it is always a great motivation to share with the team positive reviews related to the efforts and hard work. And we will certainly work on those issues brought up. Luang Prabang is truly one of the best kept secrets in Asia, and we hope more people will have a chance to discover it. We also look forward to an opportunity to welcome you back, and please do not hesitate to contact us should you ever need anything else. Warm regards, Andrew Jansson, General Manager

Responded July 21, 2018
Avani+ Luang Prabang Hotel
10.0
Exceptional
Christy from Singapore
Couple
Room Assigned on Arrival
Stayed 4 nights in August 2019

Wonderful hotel!!”

Love the service from the hotel, i thought they would just place a birthday cake for my partner, but it looks like the whole night shift came and sang a birthday song while delivering the cakes. So we were really touched by the hotel's awesome hospitality. The pool, breakfast and room PLUS turndown service were great! The thing i really like about this hotel is the free buggy service to your restaurants or cafes in Luang Prabang old town. No need to take the local tuk-tuk and haggle down the prices, cos i have free buggy service if you are feeling generous just tip your buggy driver. I cannot really remember their names but was really taken care of by 2 boys from the front office, their service was exceptional .

Reviewed August 06, 2019

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Dear Christy, Thank you for your kind review! We're glad that our team made your partner's birthday extra-memorable! Our team is really glad to hear your comments regarding their hospitality, and we're very happy that you found our services, the pool, breakfast, and buggy to be most satisfying! We look forward to your next stay with us. Warm Regards, Jian and Team

Responded August 28, 2019
Avani+ Luang Prabang Hotel
10.0
Exceptional
Zena from Singapore
Couple
AVANI Deluxe Room
Stayed 3 nights in July 2018

Beautiful hotel in the heart of Luang Prabang”

Thoroughly enjoyed our stay at Avani+. Staff were great and helpful, the room was beautiful and the hotel is right across from the night market. Very easy to get around (there are bikes that you can use). Really loved the daily trinkets left behind by the housekeeping staff during turndown that tells you more about this beautiful country. Food was good, too. Thoroughly enjoyed our stay in Luang Prabang.

Reviewed August 19, 2018

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Dear Zena, Thank you for taking the time to share and great to hear how much you enjoyed your stay with us. Luang Prabang is truly an undiscovered gem and we are glad you were able to experience the city and our hotel. We look forward to welcoming you back, and if ever anything else, please do not hesitate to reach out. Warm regards, Andrew

Responded August 28, 2018
Avani+ Luang Prabang Hotel
9.2
Exceptional
Marc from Germany
Couple
AVANI Deluxe Pool View Room
Stayed 4 nights in March 2019

A wonderful Hotel very close to the old part of Luang Prabang”

The Hotel is situated right at the main street. The night market starts just opposite of the hotel and the old city center is only minutes away. It is a city hotel, so you can hear some sounds of the city. But the whole hotel area is like an island in itself. The rooms are modern (but not very big), the service is very friendly and the whole atmosphere of the hotel is very warm and welcoming. We only had breakfast at the hotel. A mixture of buffet and a la carte and here again the quality was good. For us it was the perfect place to start exploring Luang Prabang and to relaxe after a long day.

Reviewed March 18, 2019

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Dear Marc, Thank you for taking the time to share, and we are pleased our warm services and great location added to a pleasant stay for you with us in Luang Prabang. It is such a charming and beautiful destination, and we are glad you had the chance to experience it. We look forward to welcoming you back to our little oasis. Warmest regards, Andy and team

Responded March 19, 2019
Avani+ Luang Prabang Hotel
9.2
Exceptional
Frank from Thailand
Couple
AVANI Deluxe Room
Stayed 4 nights in April 2019

Very nice and new hotel. ”

The hotel is located very central but quiet. Staff is very nice and helpful. Breakfast is amazing. Highly recommended. Price is quite high for Luang Prabang, the rest is perfect.

Reviewed April 27, 2019

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Dear Frank, Thank you for taking the time to share and we are pleased that our great location, amazing breakfast and warm services added to a great stay in this beautiful heritage city of Luang Prabang. We hope to see you again soon. Warmest regards, Andy and team

Responded April 28, 2019
Avani+ Luang Prabang Hotel
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