Excellent”

Very spacious rooms with good amenities. Good breakfast served till 11 am. Very friendly and helpful staff. A short walk to the Main Street of town close to the night market and restaurants. Only downside was quite a few mosquitos about so mozzie sprayrequired.

Disappointing”

We had high expectations for this hotel, but unfortunately it wasn't what we were hoping for. The location and grounds of the hotel are wonderful. However, service was poor. The staff forgot to bring our bags to our room the day we arrived. During our stay the pool was not usable on the second day due to algae, but this was not communicated to guests until we were in our bathing suits wading into the pool on a hot afternoon. Staff seemed confused and couldn't explain the problem or when it would be fixed. The room was clean and well decorated, but even at its lowest setting the AC could not cool down the room. Breakfast was a small buffet and choosing items off a menu - both mornings they did not have our selections from the breakfast menu. We appreciated that the manager reached out to us with complimentary services after we complained, however the experience was disappointing for this price. There are many lovely hotels in Luang Prabang - I would look elsewhere.

A wonderful Hotel very close to the old part of Luang Prabang”

The Hotel is situated right at the main street. The night market starts just opposite of the hotel and the old city center is only minutes away. It is a city hotel, so you can hear some sounds of the city. But the whole hotel area is like an island in itself. The rooms are modern (but not very big), the service is very friendly and the whole atmosphere of the hotel is very warm and welcoming. We only had breakfast at the hotel. A mixture of buffet and a la carte and here again the quality was good. For us it was the perfect place to start exploring Luang Prabang and to relaxe after a long day.

Exceptional location and services.”

Exceptional Location with good staff ometanashi. Very supportive. Close to night market, morning market, Phusri temple top of Luang Prabang view. Good hospitality for "Tak Bart" in dawn. Really recommend.

Beautiful hotel in the heart of Luang Prabang”

Thoroughly enjoyed our stay at Avani+. Staff were great and helpful, the room was beautiful and the hotel is right across from the night market. Very easy to get around (there are bikes that you can use). Really loved the daily trinkets left behind by the housekeeping staff during turndown that tells you more about this beautiful country. Food was good, too. Thoroughly enjoyed our stay in Luang Prabang.

Outstanding hotel”

Really beautiful and super clean room with its own courtyard. Food in the restaurant was outstanding and allowed us to taste many Lao specialties. Perfect location to visit the night market, temples, and see the alms giving ceremony. We really enjoyed our stay!

The best of both worlds”

Located right opposite Mount Phousi and at one end of Sisavangvong Rd (LP's main street with the night market and all the shops and cafes...), the Azerai has the best location possible to experience what LP is really all about. Combine that with genuine staff and gracious service, all the modern facilities (25-meter pool, spa and fitness, wifi everywhere), and an extremely comfortable and timelessly designed, well thought room (with beautiful natural wood, lots of daylight, and a very effective electronic aircon system), and you get a unique, unforgettable experience.

half way there”

The good: clean room, comfortable bed, good location Pls improve: breakfast menu, the room has thin walls, hot shower pressure not consistent - burnt risk, room doors closed loudly This hotel charges premium rate above 90% of properties in LP. need improvement, otherwise a wasted business.

Great Hotel, excellent staff, lovely interior architecture.”

I have enjoyed the cleanliness and minimal style of the bedroom. White and light wood and dark tiles in toilet and shower. The floor plan is great because you don't feel claustrophobic even though the sqm are not high. I've slept like a baby, comfortable mattress and soft bed linens. Good + Service is above and beyond, polite and good English + Rooms are bright and clean and well decorated (minimalist, not traditional Laotian) + Location is perfect, near night market, near restaurants and bars, near the rivers, near the temples + Spa is good Can improve - Food in restaurant and breakfast is okay but sub-par for a 5 stars - Shower (water system) is really noisy - Lack of amenities like toothpaste and toothbrush or shaving kit (but available on request) - The bottle used for shampoo, conditioner, body soap and especially body lotion aren't practical Great experience overall, will certainly come back !

Great location, warm reception and professional service-minded staffs in all functions ”

We were impressed by the hotel location and its serene atmosphere, clean and warm design. Staffs were always there to provide services and recommendation on Luang Prabang for first time visitors like us. Overall great place to stay!

Very nice and new hotel. ”

The hotel is located very central but quiet. Staff is very nice and helpful. Breakfast is amazing. Highly recommended. Price is quite high for Luang Prabang, the rest is perfect.

Pleasant stay”

Beautiful hotel.

Excellent”

Sleek beautiful hotel with an amazing pool in an excellent location. The hotel had just changed owner just a few days prior to our check in so perhaps this explained why there was so such mosquito infestation in one of the room (even though the staff came 2 times to get rid of them) - but we managed in the end to get another room. Overall a nice stay.

Save your research and book this place for your Luang Prabang stay.”

This property is absolutely beautiful and the location is excellent. Walking distance to pretty much everything you need to see in Luang Prabang. The Deluxe rooms are well-designed but small. We stayed in one overlooking the pool, and it has a lovely balcony to enjoy coffee and the view. Bathroom shower makes loud noises (on and off) but not an issue if it doesnt bother you. The staff are friendly and the service is good for Luang Prabang (better than my expectations). English communication is challenging for the staff but they respond with a smile and still make an effort to try. We had a water leaking issue in our room but the GM went above and beyond to ensure our overall experience was comfortable and memorable. The service and thoughtfulness shown by the hotel staff made a superb and excellent impression on us. Having stayed in many 5* hotels, I highly rate this property and recommend it to anyone looking for a luxury experience.

Expensive but worth it. ”

We stayed here after touring Laos for a last few days of luxury and we were not disappointed. Like everywhere it’s the staff that make a good hotel great and this was great. It was a wonderful place to relax, near enough to everything to walk but hard to find reasons to leave the hotel! There were extra little treats in our room each day, a lovely idea and much appreciated. We commented on how great the cocktails were and suggested they did cocktail lessons, much as everywhere else offers cooking lessons. They immediately offered us a free lesson the following evening (just the cost of the cocktails) and we had a brilliant time and learnt masses. This was not our reason for staying at the Azerai but it was an excellent bonus. Loved the pool, the architecture, it was just wonderful.

greaat trip in luan praban”

We stayed for for days. staff in this hotel was so kind and friendly and walm. My english skill is so bad and it is too hard for me to understand their localy english but they explained to me kindly about there map culture. As We almost day went out to cave and waterfall and city center. Location is so good. Night market and Fakirism in front of this hotel we could see. I do not know whether food is good or not, bacause we have lunch and dinner outside. Local food is so delicious and very cheap. many good restaurants are near here. There are many restaurant to serve that are not in guide book and trip adviser lanking. Pool is good too water is very fittable for me to swim. Unfortunately I knew they have goood fitness room, I missed. I recomend everyone!

Exceptional”

Excellent Hospitality

This place that worth to be pay. ”

Everything here it’s very nice such as location,staffs,foods and cleanliness. In the hotel so quiet.It’s feel like private place. I really recommend to be here Avani+!

solo gay male traveling for pleasure”

One my favorite hotel stays to date. Everything was impeccable.

Exceptional”

exceptional service, great value for money, amazing team perfectly managed by GM Gary Tyson.