AVANI Pattaya Resort
AVANI Pattaya Resort
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"Room was clean and nice, and hotel facilities are excellent."

Yaqoob

|

May 13, 2018

AVANI Garden View Room - Room plan AVANI Pattaya Resort
AVANI Garden View Room - Room plan
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Lobby AVANI Pattaya Resort
Lobby
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Lobby AVANI Pattaya Resort
Lobby
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Interior view AVANI Pattaya Resort
Interior view
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Exceptional
Location
9.1
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What guests are saying:
Location is very good, you can walk to the mall easily.
Pornpop from Thailand
Couple
Exceptional service from check in through to departure.The hotel location and staff are what make this a wonderful hotel
KONG from Malaysia
Solo traveler
the best location
Vanichpong from Thailand
Family with young children
Very nice clean big rooms, breakfast is full course with some daily three varieties for Indian traveller. Gym & fitness centre is well equipped , swimming pool is clean & big restaurants in & near by are serving so many cuisine , over all value for money
Prakash from India
Solo traveler
Good choice for relax in weekend.
Phakawadee from Thailand
Couple
Great stayed I have which I have my room booking upgraded to a Junior Garden Suite room with fantastic location & room cleaning services. I would say it was an all-rounded top notch resort! Thank you
keen from Malaysia
Solo traveler
walking distance to walking street night life. awesome pool friendly staff
jay from United States
Couple
Nice hotel ....relaxing feel all around ...fantastic staff...nice room....thai restaurant staff at hotel very good standard service and good food..will sure come back again
MOHAMAD from Singapore
Couple
The staff at receptionist was very kind. He explained things in details. Housekeeping was splendid. Room was cleaned everyday without single dust and all used amenities were refilled. Room was quite and easy to access. Beds were comfortable and clean.
Harijanto from Indonesia
Family with young children

AVANI Pattaya Resort

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2062 reviewsSee what guests said
8.6
/
10
Excellent service
8.8
Recommended by 92% of guests
Value for money8.0
Distance to city center1. Km
Location rating9.1
Nearest airportUtapao International Airport (UTP)
Distance to airport30.1 km
  • 150 meters to the beach

  • Located in heart of Pattaya

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 8 hours ago | 13 travelers are looking at this property right now
Presidential Suite with 2 King Beds
Presidential Suite with 2 King Beds
...
  • Room size: 120 m²/1292 ft²
  • Garden view
  • 1 double bed & 1 double bed
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AVANI Garden View Room
AVANI Garden View Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds or 1 double b...
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One Bedroom Suite
One Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Sea view
  • 1 king bed
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AVANI Sea View Room
AVANI Sea View Room
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 single beds or 1 double b...
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AVANI Garden Plus Room
AVANI Garden Plus Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Spa Villa
Spa Villa
...
  • Room size: 48 m²/517 ft²
  • Pool view
  • 1 king bed
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AVANI Junior Suite with Terrace
AVANI Junior Suite with Terrace
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
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Junior Suite Standard
Junior Suite Standard
...
  • Balcony/terrace
  • Bathtub
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Triple (Shared Bathroom)
Triple (Shared Bathroom)
...
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    Have a question for AVANI Pattaya Resort?

    What people love about the property

    • "Hotel is good n Beautiful."

      Kazuhiko

      |

      January 4, 2018

    • "Good and varied breakfast, friendly and helpful staff."

      SEAH

      |

      January 2, 2018

    • "Everyone was very friendly, helpful, and thoughtful."

      Setheit

      |

      December 31, 2017

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    More about AVANI Pattaya Resort

    More about AVANI Pattaya Resort

    "Great resort,service and location"

    peter

    |

    January 14, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Thai cuisine
    Thai cuisine
    Dang-Dum Restaurant
    380 m Thai
    Chokdee Sukhumvit Pattaya
    470 m Thai
    Jamjuree Restaurant
    540 m Thai
    American cuisine
    American cuisine
    Hooters Pattaya
    190 m American, Bar
    Baywatch Cafe
    560 m American, Asian, Cafe
    Cadillac Cafe
    610 m American, Cafe, European
    Asian cuisine
    Asian cuisine
    Benihana Pattaya
    70 m Asian, Japanese, Sushi
    Zaika Indian Restaurant
    120 m Asian, Indian, Vegan
    The Dosa Hut
    130 m Asian, Chinese, Fast food

    What they offer

    "A lovely place to stay with great facilities and friendly st..."

    karen

    |

    January 21, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2062)Booking.com Reviews (481)
    8.6
    /
    10
    Cleanliness8.5
    Facilities8.5
    Location9.1
    Room comfort and quality8.6
    Service8.8
    Value for money8.0
    Provided by verified guests of Agoda
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    All guests (2062)
    All room types
    Showing 1589 verified guest comments
    12345
    9.6
    Exceptional
    MINHEE from South Korea
    Couple
    AVANI Garden View Room
    Stayed 2 nights in October 2018
    so comfortable”
    every staff were nice and all facilities were clean and working well.
    Reviewed October 10, 2018
    Dear MINHEE‎, Warm greetings from AVANI Pattaya Resort. Thank you for sharing your nice score and great comments on Agoda. It was an inspiration to learn that you thought our facilities were clean and functional, and the service from our nice team was to your liking. Thank you again MINHEE, for selecting us and we hope to see you back in the near future. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort, AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
    Responded October 10, 2018
    AVANI Pattaya Resort
    8.8
    Excellent
    Hamdan from United Arab Emirates
    Solo traveler
    AVANI Garden View Room
    Stayed 1 night in August 2018
    One night stay”
    It's not my first time to come to this hotel, but it's my first after it's come under another hotel managements and it's totally AMAZING !! I loved the change they made to the rooms and eveything else . Would love to come back and stay in the future.
    Reviewed October 09, 2018
    Dear Hamdan, Greetings from AVANI Pattaya Resort! Thank you for choosing to stay with us again and for posting your feedback on Agoda. We were delighted to see your expectations were amazingly met. Actually, AVANI is part of Minor Hotels International, who were managing this hotel when it was the Marriott; so it’s the same owner. So therefore, very few changes have been implemented and all the management and team members remain the same as it was previously. Moreover, all our rooms and public areas have undergone complete refurbishment, with a fresh new look and feel. Thank you again Hamdan for all your feedback, and we very much look forward to cordially welcoming you back, in the near future. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    10.0
    Exceptional
    Ossama from Australia
    Solo traveler
    AVANI Junior Suite with Terrace
    Stayed 8 nights in September 2018
    Wonderful ”
    The best hotel in Thailand , everything about this hotel is amazing i am regular guest at AVANI Pattaya i cant be somewhere else.
    Reviewed September 22, 2018
    Dear Ossama, Kindly thanking you very much for choosing to stay with us again and for sharing your wonderful feedback and top score on Agoda. Your positive feedback and remarks of the best and amazing were truly gratifying to receive. Thank you so much for these moral-boosting adjectives; we were thrilled you thoroughly enjoyed your stay. Additionally, you wouldn't be able to stay anywhere else. Thank you kindly. Ossama, We are always at your service, it was a privilege to have had the opportunity of serving you, and we very much look forward to cordially welcoming you back, once again, in the near future. Warm regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    9.6
    Exceptional
    Mei from Singapore
    Family with teens
    AVANI Sea View Room
    Stayed 2 nights in September 2018
    Good”
    stay at Avani Resort for 2nights at sea view room, view is nice, room is clean, breakfast is good and front desk staff is super friendly. Only thing is that I book a room for 3persons but they only supply 1 set of toiletries . Overall is a nice stay, will come back again.
    Reviewed September 18, 2018
    Dear Mei, Thank you very much for choosing to stay with us and for your wonderful feedback on agoda.com. We were elated to have been able to exceed your expectations during your trip. It was a privilege to have had the opportunity of serving you. Apologies for forgetting to furnish you with all the ameniites. If you are short of anything at all, please just call the Front Desk and we'll be more than happy to immediately deliver them to your room. Thank you again. Mei, we were thrilled to learn that you will definitely come back and visit again and we very much look forward to serving you again upon return. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    8.4
    Excellent
    Parmod from United Arab Emirates
    Family with teens
    AVANI Garden View Room
    Stayed 3 nights in June 2018
    All fine but front office staff little disappointing ”
    Though i requested them to contact their head office for upgrade since i was promised upgrade because i am preferred partner for Avani Dubai but front office staff was not ready to listen, but next day they sent me letter of apology and agreed to upgrade my room. TOO LATE
    Reviewed September 06, 2018
    Dear Parmod, Thank you for sharing your recent experience with us on agoda.com. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service for the room upgrade provided by our front desk team members did not quite meet your or our expectations. Please rest assured that your comments have been shared with the team in an effort to improve in this key area. Parmod, thank you for being a valued customer and we hope to have an opportunity to better your experience with us and to serve you again whenever your travels bring you back to Pattaya. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globall
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    AVANI Pattaya Resort
    5.2
    ASAD from United Kingdom
    Solo traveler
    AVANI Garden Plus Room
    Stayed 4 nights in August 2018
    House Keeping was pain the neck during my stay....every morning...”
    Do not understand why every morning between 9am to 10am House Keeping was calling in-room and asking , whether Maid already cleaned the room or no? I do not understand why they have to call a guest to ask this stupid question.
    Reviewed September 06, 2018
    Dear ASAD, Thank you for sharing your feedback on agoda.com. Apologies for not delivering a truly seamless stay for you, as indicated by your rating and comments you raised regarding the housekeeping service. Sincere apologies again and it has been shared with our Housekeeping Manager and Housekeeping team. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Pattaya. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    9.2
    Exceptional
    Chan from United Kingdom
    Couple
    AVANI Garden View Room
    Stayed 1 night in August 2018
    Resort in town center”
    A very nice resort in the town center, the beach is in front of the resort, quite environment.. A very nice and large tropical swimming pool.. Restaurant staff very nice . Delicious food. Buffet dinner have seafood platter and steak cook to order. Value for money. 
    Reviewed September 02, 2018
    Dear Mr. Chan, Thank you very much for choosing to stay with us and for sharing your fantastic feedback and score on Agoda. Your positive feedback was truly gratifying to receive. We appreciate all the kind words you expressed towards us, and we were thrilled you thoroughly enjoyed your stay. Thank you kindly. Mr. Chan, We are always at your service, it was a privilege to have had the opportunity of serving you, and we very much look forward to cordially welcoming you back in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
    Responded September 03, 2018
    AVANI Pattaya Resort
    10.0
    Exceptional
    TAM from Hong Kong
    Couple
    AVANI Garden View Room
    Stayed 5 nights in August 2018
    Exceptional”
    Everything was immaculate for the price we paid. We certainly got our money's worth. Do visit Tony at the pool bar and ask him to make you a mai tai or long island ice tea. After a few sip, you will truly feel the ambience of the tropics. If you are male, do tell Tony to make it strong. Besides the good toxication (on the lighter side), the gym was stacked with excellent workout equipment that can shape you to be the next Schwarzenegger. Moreover, the gym is spacious and airy. You won't feel a bit stuffy at fall. My wife and I are already planning to back for next month. Oh, can't speak well enough about the breakfast so I'll just use one word to describe it "scrumptious!" ***** all around
    Reviewed September 01, 2018
    Dear TAM, Thank you for choosing to stay with us and for sharing your excellent feedback and top score on Agoda. We were elated to have been able to exceed all your expectations during your trip. Additionally, our professional, attentive, friendly and helpful team member, Tony at the Pool Bar impressed you with his level of service. This has been shared with him, his manager and our whole team, and he was most appreciative of the recognition. We were delighted to learn you and your wife are planning to visit us again. We will be here ready to serve and take care of your needs. TAM, thanks once again for staying with us, and we are looking forward to serving you and your wife again upon return. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    8.0
    Excellent
    Sasiyaporn from Thailand
    Family with young children
    AVANI Sea View Room
    Stayed 1 night in August 2018
    Very good”
    Pros: Good Food, Great Staff Cons: Room is small and not quite clean
    Reviewed August 27, 2018
    Dear Khun Sasiyaporn, Thank you for staying with us here in Pattaya and also for taking the time to share your feedback and score on agoda.com. We were extremely pleased to read you were impressed with our good food and great team members. Thank you kindly for relaying all this to us. On the other hand, sincere apologies for the room cleanliness as the cleanliness of our hotel is a key priority. Your very valuable feedback has already been shared with our Housekeeping Manager and Housekeeping team, for immediate rectification as it helps our team improve and provide higher levels of service for you and other guests in the future. Khun Sasiyaporn, once again, thank you for staying with us and we look forward to your next visit in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations global
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    AVANI Pattaya Resort
    10.0
    Exceptional
    MARK from United Kingdom
    Couple
    Stayed 4 nights in August 2018
    Fantastic”
    Staff where excellent clean great food will be back no doubt
    Reviewed August 20, 2018
    Dear MARK, Thank you very much for choosing to stay with us and for your outstanding feedback with top score on agoda.com. We were delighted you had a fantastic stay in our peaceful resort and that you thoroughly enjoyed our service quality, friendliness of our team, clean and great food, they have been able to exceed all your expectations during your trip. It was a privilege to have had the opportunity of serving you. MARK, we were thrilled to learn that you will be back and very much look forward to serving you again upon return. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
    Responded August 20, 2018
    AVANI Pattaya Resort
    9.6
    Exceptional
    hirayama from Japan
    Group
    AVANI Junior Suite with Terrace
    Stayed 5 nights in August 2018
    Sounds Good!!”
    Avani is good location and good service. Staff is so kindly and we orderd anything staff was doing so fast. We will definitely reserve the next one.
    Reviewed August 20, 2018
    Dear hirayama, Thank you very much for choosing to stay with us and for your wonderful feedback on agoda.com. We are elated to have been able to exceed all your expectations during your trip. It was a privilege to have had the opportunity of serving you. hirayama, we were thrilled to learn that you will definitely reserve the next one and very much look forward to serving you again upon return. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
    Responded August 20, 2018
    AVANI Pattaya Resort
    10.0
    Exceptional
    Jessy from Canada
    Solo traveler
    Standard Room
    Stayed 2 nights in August 2018
    Amazing mini-vacation... good for few days escapade”
    Great location, close to night markets, walking street and food courts. Not noisy.. you really think you are far from the city... Cons: It is not specific to the hotel...the beach in Pattaya in general is not clean... not recommended to swim
    Reviewed August 16, 2018
    Dear Jessy, Thank you very much indeed for choosing to stay with us and for sharing your fantastic feedback with top score on agoda.com. We were delighted to read you thoroughly enjoyed your entire stay in our peaceful resort and that you liked our great location. We are perfectly located in the middle of anything and everything that Pattaya has to offer; something which our guests find very convenient and beneficial. Thank you again for your feedback which was gratefully received. Jessy, our team and I hope to have the privilege of serving you again, whenever your travels bring you back to Pattaya. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations globally.
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    AVANI Pattaya Resort
    9.2
    Exceptional
    Junji from Japan
    Family with teens
    AVANI Garden View Room
    Stayed 4 nights in August 2018
    Good location and friendly staff”
    The hotel is located next to shopping malls. It is convenient for shopping, eating, and drinking. It is five minutes walk to Central plaza. And pool was comfortable to swim. However, the toilet gave off a little bad smell. It was uncomfortable for me.
    Reviewed August 15, 2018
    Dear Junji, Thank you for staying with us and for sharing your excellent feedback and good score on agoda.com. We were extremely pleased to read you were impressed with our perfect, convenient location, swimming pool and friendly team members. Thank you kindly. On the other hand, sincere apologies are in order for the unpleasant odour in your bathroom during your stay. Please accept our sincere apologies for this issue. Your very valuable feedback has already been shared with the Housekeeping and Engineering teams, for immediate rectification as it helps our team improve and provide higher levels of service for you and other guests in the future. Junji,, once again, thank you for staying with us and we look forward to your next visit in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations
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    AVANI Pattaya Resort
    9.6
    Exceptional
    Hirotaka from Japan
    Couple
    AVANI Junior Suite with Terrace
    Stayed 2 nights in August 2018
    This is the resort ”
    The time to stay here always makes me feel so happy .
    Reviewed August 14, 2018
    Dear Hirotaka, Thank you kindly for choosing to stay with us again and for sharing your magnificent feedback with good score on agoda.com. We were extremely pleased to read that when you stay here, it always makes you feel happy. It was a pleasure and privilege to have had the opportunity of serving you. Hirotaka, we are always at your service and very much look forward to cordially welcoming you back soon. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations globally.
    Responded August 15, 2018
    AVANI Pattaya Resort
    9.6
    Exceptional
    malik from Thailand
    Solo traveler
    Standard Room
    Stayed 4 nights in May 2018
    Great Location”
    Te Avani feels like an Osasis in the middle of Pattaya. The hotel is linked to the shopping mall, right in front of the beach and a minute from nightlife. The fitness is simply huge and the pool is good enough if you like to swim. Staff was extremely nice and I had a great time there.
    Reviewed August 11, 2018
    Dear malik, We thank you so much for selecting to stay with us and your fantastic feedback with good score on agoda.com. We were pleased to read you had a great time here and that you found our perfect location, huge AVANIFIT, swimming pool, professional, friendly and helpful team members were all to your liking. Most kind of you to mention these things. Much appreciated. Thank you again malik, and we look forward to your next visit in the not too distant future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations globally.
    Responded August 15, 2018
    AVANI Pattaya Resort
    9.6
    Exceptional
    YIN from Hong Kong
    Family with young children
    Spa Villa
    Stayed 1 night in August 2018
    Very Gd experience trip”
    They will give email to you to remind the trip, also supplement with online check in. Staff are nice and helpful. The facilities there are cool. I ordered a spa villa with 2 free massage included. The house are very good despite the area is not big. Everything is cool there
    Reviewed August 10, 2018
    Dear YIN, Thank you for staying with us here in Pattaya and also for taking the time to share your wonderful feedback and good score on agoda.com. We were extremely pleased to read you had a very good experience and that you liked our booking process, online check-in, friendly, helpful team members, spa and hotel facilities we offer. Thank you kindly. YIN, once again, thank you for staying with us and we look forward to your next visit in the near future. Warm regards, Somsak Tanruengsri General Manager AVANI Pattaya Resort & Spa AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort and contemporary style, in city and hotel destinations globally.
    Responded August 15, 2018
    AVANI Pattaya Resort
    7.6
    Very good
    Hsueh from Taiwan
    Family with young children
    AVANI Garden View Room
    Stayed 1 night in July 2018
    One bad staff made bad ending”
    Everything is good during our stay until the morning before we leave. My 1 ONE YEAR old children have some accident so we were asking for only kindly ONE HOUR delay check out for taking care him more and make sure no problem. But the front staff just say NO and threat us that they will charge 50% of the rate if we check out 1 minute late start from 12:00. Just one terrible staff can break our good feeling and NEVER stay there again.
    Reviewed July 28, 2018
    Dear Hsueh, Warm greetings from AVANI Pattaya Resort & Spa! Thank you kindly for choosing to stay with us. We were disappointed to see your feedback and the fact you were having a good stay until check-out. Sincere apologies for being unable to accommodate your request of a late check-out. On that particular day, we were running a full house, so found it impossible to grant your wish. Please know, had it been humanly possible we would have been delighted to give it to you. It would have been our pleasure. We were truly disheartened to see this feedback, and we're sorry circumstances didn't allow a better conclusion. Hsueh, we are always at your service, it was an honour to serve you and we hope to perhaps welcome you back in the future. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort & Spa. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    6.4
    Good
    Nguyen from Vietnam
    Family with young children
    AVANI Garden View Room
    Stayed 3 nights in July 2018
    Smelly toilets & “Discrimination” type of service”
    Tiny room, aircon is extremely cold everytime that you can not adjust but turn off (which is smelly and wet). The toilet is in bad smell always. But main disappointment is that they seem to Discriminate Vietnamese visitors (or may be others as well) - I have 03 rooms with 6 peoples; both 3 are not serviced properly. They do not change the bed sheets in 03 days even when I put on the blue paper/note ; they do not supply toothbrush, shavers, slippers etc in our rooms - they only bring when I call to get (and they give different/ lousy supplies in comparison with other rooms I noticed in the same floor), for example: different one time use slipper in compare with the proper white slipper (i do take pictures). Overall, We are not happy and will not recomend this to our Viet friends atleast.
    Reviewed July 28, 2018
    Dear Nguyen, Greetings from AVANI Pattaya Resort & Spa! Thank you for choosing to stay with us. Please accept our apologies for the issue you had with the air conditioner, slippers, the odour in your bathroom and amenities within. We are sorry. We are a green hotel, this is why we kindly request guests to just simply let us know what they need. Then of course, all their desires will be met, with no waste. So sorry if you weren’t informed or aware of this fact. Lastly, we can catergorically say there is no discrimination whatsoever here at the resort. We were truly disheartened to see this feedback, and we're sorry you took this view. Nguyen, we are always at your service and once agian, so sorry to have disappoionted you. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort & Spa. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
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    AVANI Pattaya Resort
    3.6
    Lok from Hong Kong
    Family with young children
    AVANI Garden View Room
    Stayed 2 nights in July 2018
    Dirty room, no commodities provided, dirty swimming pool”
    Room is sooo dirty when we check in, still hv hair in bathtub! No toothpaste, toothbrush slipper and shaved provided Swimming pool is sooo dirty, i saw so small small warms there.
    Reviewed July 27, 2018
    Dear Lok, Greetings from AVANI Pattaya Resort & Spa! Thank you for choosing to stay with us. Please accept our apologies for the issue you had with the pool and your bathroom amenities and slippers. Guests are most welcome to call the Front Desk and slippers will be delivered to your room immediately. So sorry if you weren’t informed or aware of this fact. Lok, we are always at your service and we wish you well in your future travels. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort & Spa. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.
    Responded July 30, 2018
    AVANI Pattaya Resort
    8.8
    Excellent
    IOK from China
    Couple
    AVANI Garden View Room
    Stayed 3 nights in March 2018
    Nice stay at AVANI”
    Very comfortable, good environment and convenience.
    Reviewed July 26, 2018
    Dear IOK, Fond greetings from AVANI Pattaya Resort & Spa. Thanking you kindly for your rating and review on Agoda. We were thrilled to learn you enjoyed your nice stay at the hotel and that our environment suited you, as well as being comfortable and conveniently located. Very much appreciated. We thank you again IOK, for choosing AVANI and all your kind feedback. We thoroughly look forward to cordially welcoming you back in the not too distant future. Kind regards, Somsak Tanruengsri, General Manager, AVANI Pattaya Resort & Spa. AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, in city and hotel destinations globally.
    Responded July 26, 2018
    AVANI Pattaya Resort
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