AVANI Sepang Goldcoast Resort
AVANI Sepang Goldcoast Resort
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Superior - Bathroom AVANI Sepang Goldcoast Resort
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Lobby AVANI Sepang Goldcoast Resort
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Swimming pool [outdoor] AVANI Sepang Goldcoast Resort
Swimming pool [outdoor]
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Very good
Location
7.0
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AVANI Sepang Goldcoast Resort

Very good location
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Very good
From 6616 reviewsSee what guests said
7.3
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
7.9
Very good
Room comfort & quality
Don't miss out!23 travelers are looking at this property right now | 21 travelers have booked today.
Three Bedroom Villa
Three Bedroom Villa
...
  • Ocean view
  • 232 m²/2497 ft²
  • 2 single beds and 1 queen b...
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Two Bedroom Villa
Two Bedroom Villa
...
  • Ocean view
  • 122 m²/1313 ft²
  • 2 single beds and 1 king be...
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Superior
Superior
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  • Partial ocean view
  • 52 m²/560 ft²
  • 2 single beds or 1 double b...
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Family Villa
Family Villa
...
  • Partial ocean view
  • 82 m²/883 ft²
  • 2 single beds and 1 king be...
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Special Deal
Special Deal
...
  • Partial ocean view
  • 82 m²/883 ft²
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Superior with Unlimited Water & Land Sports Activities
Superior with Unlimited Water & Land Sports Activities
...
  • Partial ocean view
  • Shower
  • 2 single beds
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2-Bedroom Villa with Unlimited Water & Land Sports Activities
2-Bedroom Villa with Unlimited Water & Land Sports Activities
...
  • Ocean view
  • Shower and bathtub
  • 2 single beds and 1 super k...
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Family Villa with Unlimited Water & Land Sports Activities
Family Villa with Unlimited Water & Land Sports Activities
...
  • Partial ocean view
  • Shower and bathtub
  • 1 super king bed
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Villa Standard
Villa Standard
...
  • 82 m²/883 ft²
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Standard Family
Standard Family
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    More about AVANI Sepang Goldcoast Resort

    More about AVANI Sepang Goldcoast Resort

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    Real reviews from real guests

    Agoda Reviews (6616)Booking.com Reviews (3755)
    7.3
    Very good
    Cleanliness7.7
    Facilities7.1
    Location7.0
    Room comfort and quality7.9
    Service7.7
    Value for money6.9
    Provided by verified guests of Agoda
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    Showing 5136 verified guest comments
    12345
    5.2
    Azlan from Malaysia
    Family with young children
    Two Bedroom Villa
    Stayed 2 nights in June 2018
    Bad service, every thing have to wait and complaint several time to get any service”
    - we arrived and check in at 3pm but only got a room more than an hour later after complaining to several 'managers' as rooms not ready in time, should have more cleaners during peak period - buggy service very slow and sometime just not turned up, free bicycles are also not enough for all guests as our room is far we need to get buggy or ride bicycle even to the swimming pool or bfast area - rental bicycle with locks were broken as other guest trying to steal our rental bike at front of main lobby area - breakfast no variety, same menu each day and not enough, very slow to refill , we gave up waiting for the refill - foods are very overprice at the restaurant and room service considering the small portions - parking is not enough, during checkout we hv to wait and buggy assign after several time request as there is no van to take to offsite car park area - avani kids is a dissappointment - beach activity and facility not great -very tiny swimming pool for such a large resort
    Reviewed June 21, 2018
    9.2
    Exceptional
    ISMAYA from Malaysia
    Couple
    Superior
    Stayed 1 night in June 2018
    Best sweet escape”
    We were here to celebrate my husband’s birthday and we had such a great time. The room is clean and so peaceful. The staff is so friendly too.
    Reviewed June 21, 2018
    6.4
    Good
    Shahrin from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in June 2017
    A bit expensive”
    Probably more suitable for honeymooners
    Reviewed June 21, 2018
    10.0
    Exceptional
    Ahmad from Malaysia
    Couple
    Superior
    Stayed 2 nights in February 2018
    BEAUTIFUL GATEWAY”
    We stayed for 2 nights and truly enjoying the time spent....the service was really good...
    Reviewed June 21, 2018
    5.2
    Li from Malaysia
    Group
    Family Villa
    Stayed 1 night in June 2018
    Nice rooms but terrible F&B”
    I was here on a public holiday with my family and siblings. We occupied 3 villas. While the rooms are comfortable and sizable but housekeeping was not the least complete having left out the toiletries and floor mat. As a big name resort “Avani”, the quality of food is not acceptable. Having paid RM92/person for a buffet dinner I feel reaped off. Food was cold, the beef rendang was hard as a rock, the fish was fouled (but yet was served!), cold porridge for dinner and breakfast not to mention serving frozen roti prata that has been charred to blackness. It’s simply not worth the trip even for the beaches. Not missing out on anything.
    Reviewed June 20, 2018
    Dear Li, Thank you for taking the time to share your feedback. Please accept our apologies for the inconvenience we had caused due to the missed out of toiletries and floor mat. Rest assured that your observation on the food quality is currently being reviewed with the team to ensure that our culinary standard to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7.6
    Very good
    Yasmin from Malaysia
    Family with teens
    Two Bedroom Villa
    Stayed 1 night in June 2018
    Can be improved ”
    Overall the room is spacious & clean. The view from the balcony is fantastic as luckily I got a room with full sea view. The only complains are on check-in process, buggy & breakfast. I read lots of complains regarding slow check-in and I also experienced the same way. It was very slow. The frequency of the buggy also need to be increased. The breakfast not up to my expectation considering this is a five star hotel. I'd tasted more delicious & better varieties in three/four star hotel before.
    Reviewed June 20, 2018
    Dear Yasmin, Thank you for your feedback. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. While we appreciate your kind words, please accept our apologies for the inconvenience we had caused due to the check in process and our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Rest assured that your observation on the breakfast standard and varieties will certainly be reviewed with the team to bring our services to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7.6
    Very good
    Siti from Singapore
    Group
    Family Villa
    Stayed 3 nights in March 2018
    A nice getaway from the city”
    We stay in a 2 bed room villa, which is near the main trunk and a stone's throw from the restaurants. Food selection wise is good, not fantastic but good and warm. Room service is fantastic. Also they supplied us with lots of bottle water. I was worried that we do not have enough drinking water. It is good that they had buggies going to and fro from the front desk to the rooms and also to the other restaurant on the beach. Just notify the staff and they will activate the buggy to fetch and send you to the club house and to the main lobby. One thing that I am not very pleased what the fact that we actually booked a bigger vehicle for airport transfer from the hotel. But was swapped to a smaller vehicle that 4 adults and 1 child had to squeeze into... with the driver that would be 5. Good thing it is not a 2 hours ride but 40ish minutes was bad enough. The transportation company in charge should have more bigger vehicles to support the customers.
    Reviewed June 20, 2018
    Dear Siti, Thank you for taking the time to share your feedback. It is wonderful to read that you and your family had enjoyed your stay with us. Your positive review is very much appreciated and has most certainly inspired the team to continue on delivering memorable experiences for our valued guests. The airport transfer services is operated by our appointed vendor and I will definitely address this matter in ensuring that corrective measures are in place. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7.6
    Very good
    Gina from Malaysia
    Family with young children
    Three Bedroom Villa
    Stayed 1 night in June 2018
    Weekend Staycation with Family”
    Despite reading mixed reviews from travellers who have stayed in Avani before, i personally feel that it is a good family resort. We stayed in a 3-bedroom villa and while it is slightly pricier than booking 2 units of 2 bedroom villas, it is well worth it to have everyone under one roof as the hotel is huge with almost 390 villas and rooms. So, you may not necessarily get 2 villas next to one another especially during peak period. Our villa 523 is highly recommended for a big family as it is spacious enough to accommodate 6 adults and 2 kids. Interior wise - very resorty, clean and nice although a bit dated. Aircond was good - super cold which the kids loved. Water pressure/hot water was also good. Wifi - so-so and has limited number of users. Our balcony comes with one of the most stunning sunsets, so please ask for this villa if you are booking a 3-bedroom villa. On the hindsight- buggy services could be better, pool should be bigger and pls provide face and hand towels in the room.
    Reviewed June 19, 2018
    Dear Gina, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you and your family have enjoyed your stay with us. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Rest assured that all your points mentioned here will be discussed with the team as an improvement plan where we can meet and exceed every expectation of our highly appreciated guests. For your information, our swimming pool is in the list of our next enhancement project which is expected to start by end of June 2018. My team and I are looking forward to welcome you again in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6.0
    Anita from Malaysia
    Couple
    Superior
    Stayed 1 night in May 2018
    Below expectations ”
    For such a costly and supposedly high class place, it was disappointing. Room cleanliness can be improved. Receptionist needs to be better trained. Check out lines need to be clearly demarcated. Public pool is too small and exposed. Would have been great if the rooms had their own mini-pools. Good for the experience but probably won't go back again.
    Reviewed June 19, 2018
    Dear Anita, Thank you for taking the time to share your feedback. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectations. Rest assured that your comments on areas for improvement have been addressed with the team for immediate corrective action respectively. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6.8
    Good
    SITI from Malaysia
    Family with teens
    Family Villa
    Stayed 1 night in June 2018
    poor service during peak season”
    the check in and check out was very slow. We queued for 30mins and additional 15mins wait because the room wasnt ready (it was already 4pm)! This is not fair for people who paid more during peak season, with poor check in service. Buggy was slow for our check out. After 1.5 hrs wait, we decided to cycle ourselves with the luggages to the lobby. And there was no special counter for check out. Another queue along with those who want to book, check in or inquiry. Pls hire more people to manage huge crowd or simplify your processes. Breakfast was average, again, late to refill food. Other than that, the room was excellent, nice view, clean beach and love the bicycles.
    Reviewed June 19, 2018
    Dear Siti, Thank you for taking the time to share your feedback. Our resort aims to understand the needs and wants of our guests so that we can focus on the details that matter most to our valuable clients. While we appreciate your compliments, we have also taken note on your feedback on the check in and check out process as well as our buggy services. Your concern on this issues will certainly be reviewed with the team to bring our service to the level where we can meet and exceed every expectation of our highly appreciated guests. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6.8
    Good
    Harith from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in June 2018
    Bad manage for buggy services”
    This was my 2nd holiday / trip that stayed at your AVANI. We booked 2 family villa. This stay was not a good stay. Fistly, I felt the services for BUGGY is quite bad. You have not enough driver or Buggy. We called to book for buggy service, it was not came. We called few times, the answer was they are too busy. Even when we have quite a lot of luggage when checked out, called earlier 30 minutes, but yet to come, in the end...we walked to BILABILA to wait for buggy. And men are grabbed bike cycle to check out building. Let the kids, wife, my 80+ mum and a pregnant daughter waited for buggy. This was very bad services provided ! Secondly, we had our meal after we check in about 3pm. We ordered some foods, and we waited for hour to have all our foods arrived. All foods and drinks served to us 1 by 1. And was told that they needed to french fried from other outlet. And was served with mash patato. We quite disoppointed with this kind of service from a prestige hotel or resort.
    Reviewed June 19, 2018
    Dear Harith, Thank you for taking your time to share your experience during your stay with us. I am most concerned to learn of the unfortunate situation and please accept my sincere apologies for the inconvenience you and your family had to bear. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectations. Rest assured that your feedback on the issues mentioned will definitely assist us in our efforts to continually improve our resort in every aspect. We hope to welcome you and your family to our resort again. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    8.0
    Excellent
    Sujarthanan from Malaysia
    Family with young children
    Superior
    Stayed 1 night in June 2018
    Fantastic and good staff ”
    Great vacation with family , clean and room are spacious , staff are very nice and always have a smile in their face.. Thanks ...shamsul for helping us to guide few places.. very nice man
    Reviewed June 19, 2018
    6.4
    Good
    Winnie from Malaysia
    Group
    Family Villa
    Stayed 1 night in March 2018
    walking distance to room is too far, golf cart turnover is low ”
    I was arranged to a room quite far awar from waiting hall, number of golf cart is low, hence the queue is long to wait for golf cart to come pick us up. Recommend to increase the number of golf carts. Check in time is also long, waited for more than half an hour, we only get our room card. Overall the stay was good. The only demerits are the waiting time for golf cart and check in time.
    Reviewed June 18, 2018
    Dear Winnie, Thank you for taking the time to share your feedback. I also wish to thank you for bringing to our attention on our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Once again, thank you and we look forward to welcome you back. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    8.4
    Excellent
    Cheng from Malaysia
    Family with teens
    Family Villa
    Stayed 1 night in June 2018
    Thd hotel is nice. However there isn't have enough car park in side the hotel compound.”
    We need to park our car outside the hotel. The hotel shall prepare enough car park for all guests. The buggy car service is not frequent. There are vacant buggy around and more buggy for own staffs rather than for guests.
    Reviewed June 18, 2018
    Dear Cheng, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you had enjoyed your stay. Parking in the resort compound is reserved for valet parking only. AVANI Sepang Goldcoast Resort has a free carpark across the main entrance. Our shuttle van are available to ferry the guests from the car park to the hotel. I also wish to thank you for bringing to our attention on our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Once again, thank you and we look forward to welcome you back. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    5.2
    su from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in June 2018
    Not up to expectation”
    There's weird smell & feeling dusty & water stain in front of the 2nd bedroom's toilet when just stepped in the family villa. There's bird shit on the balcony. The living room's table and hotel brochure menu also fill with dust. Cleanliness to be improved. The swim pool is too small, can't accommodate huge crowd during festival season, the towel counter also slow service in refill to provide the clean towel. Breakfast few choices and tasted so-so, boiled broccoli & cauliflower got smell.
    Reviewed June 18, 2018
    Dear Su, Thank you for taking the time to share your feedback. My sincere apologies for the inconvenience we had caused during your recent stay. It is our utmost priority to provide our guests with a memorable experience and we regret to know that the resort didn’t live up to your expectation. Rest assured that your comments on areas for improvement have been addressed with the team for immediate corrective action respectively. We hope you will continue to support us and will return in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    6.8
    Good
    Yun from Malaysia
    Family with young children
    Family Villa
    Stayed 1 night in June 2018
    Generally satisfy stay but there are rooms to improve”
    Generally we had a satisfy stay, but there are rooms to improve. The family villa that we stayed were spacious enough with 2 bedrooms. The environment was good, with free bicycle provided to cycling around. However, the bathroom, especially the shower area was not clean, the toilet bowl seat cover also not cleaned properly. I need to highlight here as well, if you are going to the beach, make sure you take good protection from the sand flies. My kid were bitten by the sand flies and became very serious after returned home. We had to bring her to see doctor and being prescribed antibiotics to clear it. I had been bitten as well, and after 1 week the bite was not cured yet.
    Reviewed June 18, 2018
    Dear Yun, Thank you for taking your time to share your experience during your stay with us. I am most concerned to learn of the unfortunate situation that you and your family experienced on the sand flies. Rest assured that your observation on the cleanliness of our bathroom is being reviewed with the team as an improvement plan where we can meet and exceed every expectation of our highly appreciated guests. We hope to welcome you and your family to our resort again. Best regards General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7.6
    Very good
    HingWah from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in June 2018
    great stay but poor breakfast”
    great stay and nice resort. breakfast selection very poor and not enough food to cater for large crowd during peak season
    Reviewed June 18, 2018
    Dear HingWah, Thank you for taking your time to share your experience during your stay with us. Rest assured that your observation on the selection of breakfast and quantity of food will certainly be reviewed with the team to bring our culinary option to the level where we can meet and exceed every expectation of our highly appreciated guests. We look forward to welcome you back again in the near future. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    7.6
    Very good
    HingWah from Malaysia
    Family with teens
    Family Villa
    Stayed 2 nights in June 2018
    overall ok”
    long queue for breakfast during peak season.
    Reviewed June 18, 2018
    4.8
    Cheng from Malaysia
    Business traveler
    Superior
    Stayed 1 night in June 2018
    Disappointing stay”
    Went on 15 june 2018. We have to wait almost 2 hours to check-in. , at around 5pm. People have to queue very long for their turn for breakfast and dinner as well. Pictures of the property looks attractive but in fact it's almost run down. Management of the resort should really look into these problems.
    Reviewed June 18, 2018
    Dear Cheng, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you had enjoyed your stay. Parking in the resort compound is reserved for valet parking only. AVANI Sepang Goldcoast Resort has a free carpark across the main entrance. Our shuttle van are available to ferry the guests from the car park to the hotel. I also wish to thank you for bringing to our attention on our buggy services. It is an area which is under consideration to increase the number of buggies to ensure that our service standards are met. Once again, thank you and we look forward to welcome you back. Best regards, General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    8.8
    Excellent
    Natanael from Singapore
    Family with young children
    Two Bedroom Villa
    Stayed 3 nights in March 2018
    Spacious Two Bedroom Villa”
    Stayed for a short family get-away. The two bed room villa that we stayed in was excellent, very spacious bed rooms and bath rooms, plus balcony, living room, reading room. The design and layout of the entire resort is also good, akin to those villas in Maldives. The beach is also clean and private enough for the kids to play around with small crabs and hermit crabs. The food price in the in-house restaurants are reasonable too. Nothing much to see or do in the city of port dickson, I suggest you stay and relax at the resort than driving out to town.
    Reviewed June 17, 2018
    Dear Natanael, Thank you for taking the time to share your feedback. It was our pleasure to have you as our guest and I am pleased that you and your family have enjoyed your stay with us. We are delighted to note that our brand proposition of ‘The Details that Matter’ making meaningful connection to all our guests have certainly reached you. Your positive review has certainly inspired the team members to continue delivering memorable experiences. We hope you will continue to support us and will return in the near future. Best regards General Manager, AVANI Sepang Goldcoast Resort
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    AVANI Sepang Goldcoast Resort
    12345
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