Avenue Suites

Avenue Suites

Corner 12th Lacson Street, Bacolod Downtown, Bacolod (Negros Occidental), Philippines
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Economy Room Avenue Suites
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     Avenue Suites

    Avenue Suites Reviews

    7.7
    Very good
    /10
    (1303 reviews)See what guests said
    8.0
    Very good

    ") and their airport transfer service is very much awesome."

    MARIBETH

    -

    December 1, 2018

    7.8
    Very good room comfort and quality
    Recommended by 80% of guests

    Things you’ll love about Avenue Suites

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!

    Last booked 7 hours ago | 5 travelers are looking at this property right now

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • ANP Negros Showroom130 m
  • Provincial Capitol Lagoon260 m
  • Bacolod Metro Poker Club310 m
  • Negros Forests and Ecological Foundation Biodiversity Conservation Center430 m
  • Pala Pala Market560 m
  • Corazon Locsin Montelibano Memorial Reg. Hospital670 m
  • The Doctors' Hospital690 m
  • Doctors Hospital700 m
  • Museum Negrense De La Salle840 m
  • Dizon-Ramos Museum890 m
  • Value for money7.6
    Location rating8.7
    Nearest airportBacolod-Silay International Airport (BCD)
    Distance to airport12.8 km

    Rooms available at Avenue Suites

    7.8
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Matrimonial Suite
    Matrimonial Suite
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 double bed
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    Economy Room
    Economy Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
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    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 double beds
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    Standard
    Standard
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 double bed
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    Grand Deluxe Poolside
    Grand Deluxe Poolside
    ...
    • Room size: 25 m²/269 ft²
    • Pool view
    • 1 king bed
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    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 super king bed
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    Have a question for Avenue Suites?

    What people love about Avenue Suites

    • 6.8
      Good

      "The staff was helpful to assist us."

      sharon

      |

      December 16, 2018

    • 8.0
      Very good

      "Nice place and location for a short stay"

      Criselda

      |

      August 20, 2018

    • 8.0
      Very good

      "Nice location and place, though."

      Criselda

      |

      August 20, 2018

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    More about Avenue Suites

    More about Avenue Suites

    10.0
    Exceptional

    "The hotel is excellent, my son enjoyed the pool."

    Ariane

    |

    September 10, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "I really enjoyed staying here."

    Mike

    |

    December 2, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Avenue Suites from real guests

    Agoda Reviews (1303)Booking.com Reviews (4)
    7.7
    /
    10
    Cleanliness7.7
    Facilities6.9
    Location8.7
    Room comfort and quality7.8
    Service7.7
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (1303)
    All room types

    Show reviews that mention 

    Showing 798 verified guest comments
    12345
    8.4
    Excellent
    Lorna from Philippines
    Couple
    Standard
    Stayed 1 night in February 2019

    me and my buddy”

    I like the place very accessible, place is clean and the staff are friendly, coffee shop is also nice place. I will recommend to my friends.

    Reviewed March 01, 2019
    8.8
    Excellent
    Ronald from Philippines
    Couple
    Deluxe Double
    Stayed 5 nights in December 2018

    Hotel inside the town center”

    Three points only: 1. Very good location but with a limited parking area for the guests. 2. Staff was very friendly, especially at the front desks. 3. Needs more security in the sauna (for men) which is not free for the guests.

    Reviewed December 15, 2018
    4.8
    adrien from Canada
    Solo traveler
    Standard
    Stayed 1 night in February 2019

    Overrated”

    This was not a good experience. The hotel signage promotes its excellence in service but it failed to deliver during the 2 stays I had. First visit - a 2000 peso deposit was requested on arrival. I asked why and was told in case i consumed something in room but there was nothing in the room except 2 small bottles of water. There was a kettle and cups but no coffee or tea and an empty fridge which was not working and had to be replaced. Second visit - the sink in the toilet was plugged and did not drain properly. The water temperature in the shower kept shifting from too hot to too cold. When i requested a late checkout after staying there for 5 nights they agreed providing I paid a 10% surcharge. I declined.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Mike from Canada
    Solo traveler
    Deluxe Double
    Stayed 4 nights in November 2018

    Perfect ”

    Beautiful and clean pool, delicious cafe with free breakfast you can order from the menu, comfortable room with huge windows and a nice shower, friendly staff, excellent location, and more. I really enjoyed staying here.

    Reviewed December 02, 2018
    8.0
    Excellent
    MARIBETH from Philippines
    Business traveler
    Deluxe Double
    Stayed 2 nights in November 2018

    Deposit and Corkage”

    I have been a regular in Avenue Suites every time I travel to Bacolod for work. It is good that they did some upgrading (e.g. cafe, pool, bidet, etc.) and their airport transfer service is very much awesome. However, what I don’t like is that they require their guests to make a deposit even if the room is already paid plus they charge corkage on food that you bought outside. And then there’s a problem with clogged sink which I already reported but sadly their housekeeping failed to fix.

    Reviewed December 01, 2018
    9.2
    Exceptional
    Karen from Philippines
    Business traveler
    Standard
    Stayed 3 nights in September 2018

    A Surprise Gem in the City!”

    I really enjoyed my stay in Avenue Suites. The bed and pillows were comfortable, the toilet and bath were clean. However, the one thing lacking from my room are windows. It would have made a huge difference. But still, my room was sufficient. The highlight of my stay is the resto/cafe on the ground floor. The decor was tasteful and quaint and the food was excellent, which includes the breakfast! The coffee and tea were excellent as well! Will want to stay here again and try the spa next time!

    Reviewed September 25, 2018
    6.8
    Good
    Gelyn from Philippines
    Family with young children
    Superior Deluxe
    Stayed 2 nights in February 2019

    Over rated”

    Incomplete toiletries, no toothbrushes and toothpastes. No bedroom slippers, I think you need to classify your establishment as budget hotel. Wi-Fi is intermittent, don't know with other travellers but for me this is vital. Please improve your lghting in the bathroom.

    Reviewed February 21, 2019
    6.8
    Good
    melissa from Philippines
    Couple
    Standard
    Stayed 5 nights in June 2018

    nice location and food selection”

    near restaurants and the park.good for morning walk.pool was nice too.

    Reviewed February 28, 2019
    6.4
    Good
    Anestis from United States
    Solo traveler
    Standard
    Stayed 4 nights in January 2019

    Good”

    The beach was not near, standard room didn’t have a widow, felt like I was in a jail ..... the lighting was very dim, especially in the entire bathroom .. breakfast was ok not much ch of a selection to choose by. But the hotel staff were very nice

    Reviewed February 02, 2019
    9.6
    Exceptional
    David from United States
    Family with teens
    Superior Deluxe
    Stayed 6 nights in January 2019

    A great value and exceptional staff”

    This was my first time to the Philippines and maybe everyone is as nice as the staff here, but I do not think so. We were in and out lots. And every time we went by the front desk or passed any staff member they were very kind and made us feel like we owned the place. It was a great 6 night stay.

    Reviewed January 30, 2019
    3.2
    noralynn from Philippines
    Family with teens
    Superior Deluxe
    Stayed 1 night in January 2019

    We booked the month by mistake. ”

    I tried to book for the same day while on our way to Bacolod, last December but did not notice that the default month was January. I noticed it only after i paid for it already. When we arrived a few hours later, i tried to explain to the receptionist, and she said they were aware of my mistake, she even mentioned my name. But when i asked if I can use my payment for that day instead, she said no because it is non- refundable. I understand that its the hotel's decision , They could have just reconsidered my case knowing that it was obviously booked by mistake. She said so herself that they were aware of it. The family room we booked for (which was quite expensive) was not available when we arrived, but we were willing to take the two rooms that were available even if we have to pay more, as long as we can use the payment that we paid by mistake. But they would not reconsider. We came to Bacolod very excited.. This really made our family vacation very dissappointing and sad.

    Reviewed January 30, 2019
    6.8
    Good
    DR. from Philippines
    Family with young children
    Superior Deluxe
    Stayed 3 nights in January 2019

    Downtown Hotel in the City of Smiles”

    Booked a Superior DeLuxe Room for 4D/3N for our family of 2A/4C. Check-in was a breeze. The staff at this hotel were all friendly and accommodating. The location of the hotel is perfect for a tourist like us - at the heart of the downtown area and very near landmarks, famous eateries, malls, etc. Our room was at the far end of the 3rd floor (far from the elevator). The room is small but clean, with cable TV, ref, safety deposit box, desk, and a wardrobe cabinet. There was an electric kettle but no free coffee. We were given 2 free small bottles of water per day, and very basic toiletries - small soap, shampoo, and toilet paper only (that's it). The bathroom has hot and cold shower and the toilet has a bidet. The aircon is an old, noisy, window type and next to the headboard which can be annoying. The free breakfast was austere - egg, ulam, rice. The hotel policies was disappointing: No outside food or drinks allowed. No free towels at the swimming pool. Only cash deposit is accepted.

    Reviewed January 23, 2019
    8.0
    Excellent
    Criselda from Philippines
    Group
    Standard
    Stayed 1 night in August 2018

    Very good”

    Booked a number of rooms with separate guests names and had to leave for Manila in an emergency, and it took a while for the receptionist to agree on room assignments. Nice place and location, though.

    Reviewed August 20, 2018
    8.4
    Excellent
    Crispinne from Philippines
    Family with teens
    Superior Deluxe
    Stayed 1 night in June 2018

    Good location.The help staff were friendly and respectful. Breakfast was great.”

    They charge iron rental per hour - which is something I haven't seen in a long time in my travels. It's normally free for travellers as you would expect clothes to get wrinkled. Just a little something to show you are in tune with your guests' needs.

    Reviewed July 05, 2018
    8.0
    Excellent
    JULIET from Philippines
    Business traveler
    Superior Deluxe
    Stayed 1 night in May 2018

    Lack of staff in the front desk”

    The hotel is very convenient to restaurants, malls and located at the center. Value for money is good. However, lack of staff in the front desk only 1 person attending to all task. Restaurant service is too slow.

    Reviewed May 15, 2018
    10.0
    Exceptional
    Karen from Philippines
    Family with teens
    Superior Deluxe
    Stayed 1 night in January 2018

    I think this is the best in Bacolod”

    New, well-priced and has an excellent location - near to blogged restaurants, Bongbong and Merci is just a couple min walk away. Staff is very accomodating too, they let us check-in early. Rather than stay in Lfisher which is twice the price, I recommend staying here

    Reviewed May 01, 2018
    8.0
    Excellent
    LENY from Philippines
    Family with young children
    Superior Deluxe
    Stayed 1 night in March 2018

    great location ”

    we arrived before the check in time which is 2pm. we booked 3 rooms and the receptionist said that only 2 rooms are available for early check in. when it was already 2pm, i went back to the receptionist to ask for the key of the third room but it is still not available. so i waited until it was about 4pm. then the room was now ready. o just increased my patience because i don’t want to ruin our vacation. good thing there is a spa at the 5th floor to relax

    Reviewed March 28, 2018
    9.6
    Exceptional
    Mohammad from United Arab Emirates
    Solo traveler
    Deluxe
    Stayed 1 night in March 2018

    It’s really lovely peaceful and great places to visit in this city ”

    I have a really great with lovely Experience here in Bacolod city ,,, regarding this hotel ( (Avenue Suites ) its excellent in all even staff food location WiFi every was great Thanks for them all specially Staff who served me named: Jaquleen

    Reviewed March 22, 2018
    9.6
    Exceptional
    Muhammad from Philippines
    Business traveler
    Superior Deluxe
    Stayed 1 night in March 2018

    Perfect location, nice room, very professional staff”

    The location is perfect, it's located along Bacolod's main road. Almost everything is just a walk away. The room is nice and we had a great view. The bathroom has a bidet (which is uncommon in hotels in the country) and the hot and cold shower works perfectly. My only complain about the room is there's a lack of light. At night the room is a bit dim. It feels like there's no main light in the room. The staff is very helpful and professional. Overall I would definitely stay at the hotel again on my next visit in Bacolod.

    Reviewed March 15, 2018
    6.0
    hector, from Philippines
    Couple
    Matrimonial Suite
    Stayed 3 nights in October 2018

    Above average”

    Good location but a bit noisy beside the street. I complained of ongoing construction noise a floor above my suite on Sunday morning and afternoon! Facilities a bit old . Refrigerator in room not working.

    Reviewed November 02, 2018
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    • Excellent location
    • Negros Forests and Ecological Foundation Biodiversity Conservation Center
    • Ceres Southbound Bus Terminal is within 1.71 km