Avenue Suites
Avenue Suites
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9.6
Exceptional

"Friendly and helpful staff."

Peregil M.

|

April 28, 2018

Economy Room - Bed Avenue Suites
Economy Room - Bed
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Lobby Avenue Suites
Lobby
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Interior view Avenue Suites
Interior view
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Swimming pool [outdoor] Avenue Suites
Swimming pool [outdoor]
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See map Avenue Suites
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Excellent
Location
8.7
See all 6 photos Avenue Suites
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What guests are saying:
A buffet breakfast would be a great option.
melisa from Philippines
Couple
Great location near heaps of restos and shops. My new go-to place when I'm in town.
Manuel from Philippines
Business traveler
Value for money, facilities are good, had a relaxing stay
Pamela from Philippines
Group
New, well-priced and has an excellent location - near to blogged restaurants, Bongbong and Merci is just a couple min walk away. Staff is very accomodating too, they let us check-in early. Rather than stay in Lfisher which is twice the price, I recommend staying here
Karen from Philippines
Family with teens
Coffe was not included in Breakfast and got accused of stealing a Tea Spoon
John from Philippines
Couple
Friendly and helpful staff. No ref in the room and wardrobe is good for . Pros outweigh the cons.
Peregil from Philippines
Family with teens
I highly recommend this hotel in BAcolod.
luz from Philippines
Group
Clean hotel, courteous staff, free breakfast/use of pool at reasonable price and at the center of Bacolod City.
JOSELITO from Philippines
Family with young children
Everything was great except for the parking, very limited parking
Raymond from Philippines
Couple
the hotel is undergoing renovation so expect some noise during the day. there are a lot of restaurants to choose from since the location of the hotel is in the city proper.
LENY from Philippines
Family with young children
Very good
From 1194 reviewsSee what guests said
7.7
/
10
Very good room comfort and quality
7.8
Recommended by 80% of guests
Value for money7.6
Location rating8.7
Nearest airportBacolod-Silay International Airport (BCD)
Distance to airport13.0 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed and 1 queen be...
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Matrimonial Suite
Matrimonial Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
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Economy Room
Economy Room
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  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Deluxe Double
Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Superior Deluxe
Superior Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds
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Standard
Standard
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Honeymoon Suite
Honeymoon Suite
...
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    Superior Room Shared Bed
    Superior Room Shared Bed
    ...
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      Have a question for Avenue Suites?

      What people love about the property

      • 8.0
        Very good

        "Beds are very good."

        Francis A.

        |

        December 5, 2017

      • 8.0
        Very good

        "Good location."

        Thomas

        |

        December 4, 2017

      • 6.8
        Good

        "Location is very nice."

        san

        |

        November 28, 2017

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      More about Avenue Suites

      More about Avenue Suites

      10.0
      Exceptional

      "Hotel is accessible to everything and price is affordable"

      Raffaele

      |

      December 22, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What they offer

      9.6
      Exceptional

      "The room is nice and we had a great view."

      Muhammad

      |

      March 15, 2018

      Show less

      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1194)Booking.com Reviews (23)
      7.7
      /
      10
      Cleanliness7.7
      Facilities6.9
      Location8.7
      Room comfort and quality7.8
      Service7.7
      Value for money7.6
      Provided by verified guests of Agoda
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      All guests (1194)
      All room types
      Showing 766 verified guest comments
      12345
      8.0
      Excellent
      MARIBETH from Philippines
      Business traveler
      Deluxe Double
      Stayed 2 nights in November 2018
      Deposit and Corkage”
      I have been a regular in Avenue Suites every time I travel to Bacolod for work. It is good that they did some upgrading (e.g. cafe, pool, bidet, etc.) and their airport transfer service is very much awesome. However, what I don’t like is that they require their guests to make a deposit even if the room is already paid plus they charge corkage on food that you bought outside. And then there’s a problem with clogged sink which I already reported but sadly their housekeeping failed to fix.
      Reviewed December 01, 2018
      10.0
      Exceptional
      Mike from Canada
      Solo traveler
      Deluxe Double
      Stayed 4 nights in November 2018
      Perfect ”
      Beautiful and clean pool, delicious cafe with free breakfast you can order from the menu, comfortable room with huge windows and a nice shower, friendly staff, excellent location, and more. I really enjoyed staying here.
      Reviewed December 02, 2018
      9.2
      Exceptional
      Karen from Philippines
      Business traveler
      Standard
      Stayed 3 nights in September 2018
      A Surprise Gem in the City!”
      I really enjoyed my stay in Avenue Suites. The bed and pillows were comfortable, the toilet and bath were clean. However, the one thing lacking from my room are windows. It would have made a huge difference. But still, my room was sufficient. The highlight of my stay is the resto/cafe on the ground floor. The decor was tasteful and quaint and the food was excellent, which includes the breakfast! The coffee and tea were excellent as well! Will want to stay here again and try the spa next time!
      Reviewed September 25, 2018
      8.0
      Excellent
      Criselda from Philippines
      Group
      Standard
      Stayed 1 night in August 2018
      Very good”
      Booked a number of rooms with separate guests names and had to leave for Manila in an emergency, and it took a while for the receptionist to agree on room assignments. Nice place and location, though.
      Reviewed August 20, 2018
      8.4
      Excellent
      Crispinne from Philippines
      Family with teens
      Superior Deluxe
      Stayed 1 night in June 2018
      Good location.The help staff were friendly and respectful. Breakfast was great.”
      They charge iron rental per hour - which is something I haven't seen in a long time in my travels. It's normally free for travellers as you would expect clothes to get wrinkled. Just a little something to show you are in tune with your guests' needs.
      Reviewed July 05, 2018
      6.0
      hector, from Philippines
      Couple
      Matrimonial Suite
      Stayed 3 nights in October 2018
      Above average”
      Good location but a bit noisy beside the street. I complained of ongoing construction noise a floor above my suite on Sunday morning and afternoon! Facilities a bit old . Refrigerator in room not working.
      Reviewed November 02, 2018
      6.0
      Alberto from Philippines
      Couple
      Standard
      Stayed 3 nights in October 2018
      Above average”
      Everything has to be signed up even I already told which room I was staying especially, when you are swimming. It was annoying and even the bath towels are to be paid. I will not stay there anymore and will try more hotels around the city. Thank you.
      Reviewed October 17, 2018
      9.6
      Exceptional
      Jesmael from Philippines
      Family with teens
      Superior Deluxe
      Stayed 2 nights in October 2018
      Fyi. Hotel's policy of charging a "corkage fee" for food ordered while the hotel resto is still open”
      The aforementioned policy is only valid while hotel resto is open but after it's closed, no corkage is charged anymore. Hotel is clean, reasonably priced except during peak season. The food at the resto is good. Coffee is great too
      Reviewed October 15, 2018
      6.0
      Jehka from Philippines
      Group
      Superior Deluxe
      Stayed 2 nights in October 2018
      Not ideal for family room”
      Good points: - breakfast is good - cofi is GREAT - SPA is recommended - good location - swimming pool is available Bad points: - not ideal for family room - aircon is not working for 5pax - only 3breakfast is included - even cofi is not complimentary to 2 out of 5 pax - outside food is not allowed as per receptionist
      Reviewed October 06, 2018
      6.4
      Good
      Mark from Canada
      Business traveler
      Standard
      Stayed 1 night in December 2017
      Just okay”
      Nothing particularly special about the place, the newer pool area rooms were nice, but the first room was dark and had insects thus we requested to transfer, with which the staff was accommodating and helpful.
      Reviewed September 17, 2018
      8.0
      Excellent
      JULIET from Philippines
      Business traveler
      Superior Deluxe
      Stayed 1 night in May 2018
      Lack of staff in the front desk”
      The hotel is very convenient to restaurants, malls and located at the center. Value for money is good. However, lack of staff in the front desk only 1 person attending to all task. Restaurant service is too slow.
      Reviewed May 15, 2018
      10.0
      Exceptional
      Karen from Philippines
      Family with teens
      Superior Deluxe
      Stayed 1 night in January 2018
      I think this is the best in Bacolod”
      New, well-priced and has an excellent location - near to blogged restaurants, Bongbong and Merci is just a couple min walk away. Staff is very accomodating too, they let us check-in early. Rather than stay in Lfisher which is twice the price, I recommend staying here
      Reviewed May 01, 2018
      8.0
      Excellent
      LENY from Philippines
      Family with young children
      Superior Deluxe
      Stayed 1 night in March 2018
      great location ”
      we arrived before the check in time which is 2pm. we booked 3 rooms and the receptionist said that only 2 rooms are available for early check in. when it was already 2pm, i went back to the receptionist to ask for the key of the third room but it is still not available. so i waited until it was about 4pm. then the room was now ready. o just increased my patience because i don’t want to ruin our vacation. good thing there is a spa at the 5th floor to relax
      Reviewed March 28, 2018
      9.6
      Exceptional
      Mohammad from United Arab Emirates
      Solo traveler
      Deluxe
      Stayed 1 night in March 2018
      It’s really lovely peaceful and great places to visit in this city ”
      I have a really great with lovely Experience here in Bacolod city ,,, regarding this hotel ( (Avenue Suites ) its excellent in all even staff food location WiFi every was great Thanks for them all specially Staff who served me named: Jaquleen
      Reviewed March 22, 2018
      9.6
      Exceptional
      Muhammad from Philippines
      Business traveler
      Superior Deluxe
      Stayed 1 night in March 2018
      Perfect location, nice room, very professional staff”
      The location is perfect, it's located along Bacolod's main road. Almost everything is just a walk away. The room is nice and we had a great view. The bathroom has a bidet (which is uncommon in hotels in the country) and the hot and cold shower works perfectly. My only complain about the room is there's a lack of light. At night the room is a bit dim. It feels like there's no main light in the room. The staff is very helpful and professional. Overall I would definitely stay at the hotel again on my next visit in Bacolod.
      Reviewed March 15, 2018
      10.0
      Exceptional
      Randell from Philippines
      Family with young children
      Executive Suite
      Stayed 1 night in February 2018
      Excellent Staff”
      All hotels may offer the same, but there’s always one thing that rises above the clutter: Excellent Staff. I was with more than two dozen relatives staying here on a holiday and despite the chaos and sudden change of plans, the staff remained friendly, helpful and polite. The efficient service puts it at par with any hotel in the city that may offer rooms at a much higher premium. I’ll stay here again, for sure!
      Reviewed February 18, 2018
      8.0
      Excellent
      Frances from Philippines
      Family with young children
      Superior Deluxe
      Stayed 1 night in January 2018
      Horrid pool policy!”
      Everything was excellent, EXCEPT that they only allowed the adults to use the pool, and charged us for the kids to use! I had 4 adults, and 2 kids. As per their policy, only the adults can use the pool, regardless if they actually used it or not. Kids need to pay for using the pool. I was charged 250 for my kid to use it. And only after my kid was already wet, did they decide to tell us I was to pay! Aside from that, I liked the hotel. I might stay there again if I don't plan to bring children.
      Reviewed February 06, 2018
      5.2
      Leonor from Philippines
      Family with teens
      Grand Deluxe
      Stayed 4 nights in November 2018
      Not recommendable for family especially with a member with special needs”
      This is the only hotel where my daughter with special needs was charged although we will not be requesting for additional bed.
      Reviewed December 08, 2018
      4.8
      jose from Philippines
      Family with young children
      Superior Deluxe
      Stayed 1 night in November 2018
      Weird Hotel Rules (No Food in Rooms and Long Waits on Check In)”
      Incompetent Staff
      Reviewed November 26, 2018
      8.0
      Excellent
      Michael from United States
      Couple
      Grand Deluxe
      Stayed 1 night in August 2018
      Happy But Hungry ”
      The only problem was the menu was great in choice but the cook was very very terrible we ate four different meals two we could not even finnish ...Very nice Hotel and staff but the Food my dog would even leave it.. the crazy part about it all the surrounding restaurants were great above board. were not the only ones with this feeling.. so change the cook and you have a very good ,,,total experience the pool is beautiful. stayed three Nights in the Grand Superior Suite pool side ,,,,I would go back again... but now I know the food is very bad and would not order anything to eat... yet alone even try to eat the complimentary Breakfast what a shame please fix this you could have a first rate Hotel experience for your guest.. train the cook or just sorry to say change that person's job position and find a real cook and your customers will love you for it...but I want to say thank you especially the Bellhop, Receptionists ( Front Desk&Bar Staff) very knowledgeable and professional.
      Reviewed August 12, 2018
      12345
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      Avenue Suites
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      • Excellent location
      • Ceres Southbound Bus Terminal is within 1.7 km