Need to improve cleanliness and facilities ”

The room aircond is not functioning and their air system is so loud . The room also smell bad . I need to call 3 times for them to fix they air conditioner . At last I just ask them to change my room cause I just can’t stand it anymore.

Room had no towels and clothes hangers”

Room had no towels; bath towels, hand towels etc nothing. Housekeeping does not have a direct line from the room and despite repeated calls to the "service center" and the reception, face to face request at the front desk, NO EFFORT WAS MADE TO BRING TOWELS TO THE ROOM. Complaints were made upon checkout and the front desk officer just brushed it off and replied that the Housekeeping manager is not on duty. Ridiculous. Btw, this happened to another rooms of our group as well. Won't stay here again.

Not worth it even at cheap price”

Need renovation to give the hotel a better look inside and perhaps much better service. There was no floot towels and bath towels provided in my room, so i had to call for houskeeping. The bathtub not functioning well, so i had to close the tub drain hole with a glass, thanks to my physics. Check in was not smooth and the parking looks very scary. Breakfast offered variety of choices, somehow i believe the taste can be improved.

Nice spacious room ”

Absolutely love the hotel... Brilliant view.. Happy breakfast... Friendly staff... Cannot ask for more.... Thank you for hospitality

No hot water. Things falling apart”

Not recommended at all

Bad Service, Old Rooms, Dirty Linen”

Tasteless Breakfast. but good spread.

Do not get misled by the low prices”

Don't let a terrible hotel spoil your holiday in Melaka.

No towels for the entire stay”

Terrible experience. Not recommended at all

Bad experience. ”

Things falling apart. Awful experience. Bad service

Bad experience ”

It is very dirty especially the bedsheets and pillowcase. Many things in the room are spoiled and broken such as toilet door, bathtub, toilet flush, plugs. Not very well maintained. No toothbrush are provided. It is my worst travelling experience in Malacca. Not recommended. Not worth my every single penny.

Worh staying”

Room was ok for an old hotel. Cleanliness - lots o improve. Dust at every furniture. Breakfast buffet was ok but not that great. But funny thing is, they deliver towel at 3pm. Toiletries not complete. The housekeepi g said toothbrush only for bigger room. Tv channel was bad.

Will not recommend anyone to this hotel. ”

Please ask the staff to respect guess. Without guess staff don’t have any job. Very rude. Not polite.. please send the staff to take guess relations course to be more friendly and polite. Will not recommend anyone to this hotel.

You get what you pay for. FOOD IS AMAZING!!”

It’s an old hotel, but still really good. I love the breakfast bla3. Makanan memang sedap gile.. one of the best food so far.. cuma kami book dua bilik tp dua2 bilik tak ada towels n lapik kaki.. but the staffs gave us after we made a call to the customer service..

Exceptional!”

I was kinda unsure with my booking after reading some of the bad review of this hotel. But with the freaking cheap price,why not?lol N i would say. It was a pleasant stay. The staff was great. The room(upgraded to studio). Was so spacious. The minus juz only the deco of the room,it was spacious but look empty with the simple deco. the bath was clean n great the breakfast was superb i would recommend to my all of my friend for sure!

Exceptional”

We stayed for 2 nights. The hotel is impressive and breakfast good. Staff very friendly and professional. The room was really big and clean with a nice view. The hotel is old which you can see in furniture also bathroom door is damaged by moisture. Bathtub was broken. Unfortunately wifi really bad and only works in the lobby. Got a really good offer and we were really pleased with our stay. Free use of small gym and The pool area.

great stay!!!”

Studio room very spacious. veryy much satisfied. got bathtub and separate shower. got parking lot..no need to rebut for parking. housekeeping staff was friendly. great location. Opposite got banks and restaurants. overall worth for money. Highly recommended.

HOTEL QUALITY”

The furnitures are old and fragile. Have to be extra careful when touching furnitures as well as opening the windows. Most of the breakfast food changes everyday so you wouldnt be bored of the food, the fourth floor parking is very dark and scary, the swimming pool is pretty small, location was great as it only takes 15 minutes to get to the torist spot like jonker walk, museum, dataran pahlawan mall and etc. There is RM6.00 heritage fees and RM100 as a deposit needed to be paid during check-in. Every morning you will be getting the star newspaper. Overall great stay for that price

Exceptional”

Spacious room, multi storey parking available, near to 24-hours mamak stall and self service laundry shop. A great variety of breakfast buffet. My kids enjoyed playing in the swimming pool at 6th floor. Hotel's staff provided towels at the pools which limited to 2 towels per room.

Very good hotel but not good for check in time”

Hi, i was very happy to bring my little family here, but the check in time is very strict, it's 3pm, i'm arrived there at 1.30pm,, so about 1 and half hour my children especially my oku son was not comfortable to wait long hours..luckily there's an event there for christmas, then the santa claus came to entertaint, then they were a little bit ok. Thanks for staff service, all of them nice..but pleaseee not so strict about the check in time ya.

Ants in the room and crawling on the bed”

Badly maintained.