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18 May 2023
Thursday
18 May 2023
Thursday
Ayer Hitam Hotel
Standard View Queen, Ayer Hitam Hotel in Kluang
a bedroom with a bed and a mirror, Ayer Hitam Hotel in Kluang
Lobby, Ayer Hitam Hotel in Kluang
a hotel room with a bed and a television, Ayer Hitam Hotel in Kluang
a room with a lot of furniture and a large window, Ayer Hitam Hotel in Kluang
a large building with a clock on the side of it, Ayer Hitam Hotel in Kluang

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7.9

Very good

303 reviews

303 reviews

"Clean and nice"

mohamad

"the room is clean and tidy."

Siok

"Location and room just nice"

Nur

"Just beside the highway, a good place to stopover and rest..."

Ismail

"Clean and big family room."

Norizah
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
FELDA ayer hitam 2.0 km
Zenxin Organic Park 5.1 km
Street Art Kluang 10.7 km
UK Agro Resort 10.8 km
UK Farm 11.2 km
am pm farmasi 16.6 km
giant 16.6 km
Poliklinik Intan 16.8 km
Klinik 1 Malaysia 16.8 km
Taman Delima Recreational Park 17.1 km
See nearby places

Ayer Hitam Hotel

No.3, Jalan Bestari 1, Taman Bestari, Ayer Hitam, Kluang, Malaysia, 86100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ayer Hitam part of Kluang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tangkak Beef. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [private]

Fitness center

Room service [24-hour]

Shops

Restaurants

Your dates are popular among travelersUsers are booking a place in Kluang every 8 minutes on Agoda.com
Value for money8.1
Distance to city center20.3 km
Location rating8.2
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport62.8 km

Rooms available at Ayer Hitam Hotel

Room photos and details
Family Suite
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Room photos and details
Standard View Queen
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Deluxe Family View Room, Guest room, City view
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Room photos and details
Superior View Twin
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 single beds
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Room photos and details
Deluxe
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 single bed and 1 queen be...
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Room photos and details
Economy Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 single bed
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Room photos and details
Queen Bed Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Budget Double Room
...
  • Shower
  • 1 double bed
Enter dates to see prices
Room photos and details
Room Assigned on Arrival
...
  • Shower
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Room photos and details
Triple Room
...
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Ayer Hitam Hotel have a fitness center?

Ayer Hitam Hotel features free fitness center that is suitably located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Is car parking available at Ayer Hitam Hotel?

Ayer Hitam Hotel has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How long do guests normally stay at Ayer Hitam Hotel?

Verified past guests that have stayed at Ayer Hitam Hotel had an average nightly stay of 1 night at this property.

At what time of the year is Ayer Hitam Hotel most popular?

Ayer Hitam Hotel's most popular month where verified guests travelers have stayed the most is in October.

In which languages can Ayer Hitam Hotel's personnel communicate?

Ayer Hitam Hotel can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are supported at Ayer Hitam Hotel?

Enjoy the flexibility of easy payment at Ayer Hitam Hotel which supports up to 53, with payment card options such as MasterCard, UnionPay, Visa, American Express, and Discover Card.

What is the verified guest review consensus about Ayer Hitam Hotel's Wi-Fi?

100.0% of our verified customer assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Ayer Hitam Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to Ayer Hitam Hotel?

Past solo travelers that have stayed at this property have given Ayer Hitam Hotel an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Ayer Hitam Hotel?

Verified couple travelers that have stayed at this property have given Ayer Hitam Hotel an average rating of 7.9. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Ayer Hitam Hotel?

Past group travelers that have stayed at this property have given Ayer Hitam Hotel an average rating of 7.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Ayer Hitam Hotel?

Verified local travelers that have stayed at this property have given Ayer Hitam Hotel an average rating of 7.9. You can look up on more specific customer ratings, and responses for this property down in the review section.

What is the closest train, metro, or bus station to Ayer Hitam Hotel?

The closest train, metro, or bus station is Kluang, 19055.73 m away from Ayer Hitam Hotel.

See map

Explore the neighborhood

What people love about Ayer Hitam Hotel

  • 10

    Exceptional
    Cleanliness

    "Clean and nice"

    mohamad

    |

    March 14, 2023

  • 7.6

    Very good
    Cleanliness

    "the room is clean and tidy."

    Siok

    |

    September 26, 2022

  • 9.6

    Exceptional
    Location

    "Location and room just nice"

    Nur

    |

    December 5, 2022

Overall rating:

7.9

Very good
303 reviews
Cleanliness
7.8
Facilities
7.4
Location
8.2
Read all reviews >
What travelers say they love:
Good for staying
samsul from Malaysia
Business traveler
More about Ayer Hitam Hotel

More about Ayer Hitam Hotel

Ayer Hitam Hotel

Ayer Hitam Hotel is a distinct addition to Kluang and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Ayer Hitam Hotel.
At Ayer Hitam Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Ayer Hitam Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Ayer Hitam Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker is provided in some guestrooms.
Ayer Hitam Hotel also provides a hair dryer and towels in bathrooms for select rooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Ayer Hitam Hotel offers an excellent variety of recreational facilities. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 83% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 86% of other accommodations in Kluang.

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Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

6 mentions

Internet

2 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Dining, drinking, and snacking
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Shops
  • Smoking area
For the kids
  • Family room
Access
  • Allergy-free rooms
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Shower
  • TV

Location

No.3, Jalan Bestari 1, Taman Bestari, Ayer Hitam, Kluang, Malaysia, 86100
Excellent
Location

8.2

Airports
  • Senai International Airport (JHB) - Malaysia
    62.8 km
  • Seletar Airport (XSP) - Singapore
    95.5 km
Public transportation
  • Kluang
    19.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 13:00
  • Reception open until: 00:00
Getting around
  • Distance from city center: 20.3 km
The property
  • Number of bars/lounges: 0
  • Number of floors: 0
  • Number of restaurants: 0
  • Number of rooms : 48
  • Year property opened: 0
  • Most recent renovation: 0

Reviews of Ayer Hitam Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Very good
From 303 reviews
Cleanliness7.8
Facilities7.4
Location8.2
Room comfort and quality6.9
Service8.0
Value for money8.1
High score for Kluang
Rating
9+ Exceptional (33)
8-9 Excellent (8)
7-8 Very Good (28)
6-7 Good (13)
<6 Below Expectation (17)
Time of the year
Mar - May (21)
Jun - Aug (16)
Sep - Nov (28)
Dec - Feb (34)

Show reviews that mention 

Showing 99 verified guest comments
12345
9.6
Exceptional
Nur from Malaysia
Family with teens
Family Suite
Stayed 1 night in December 2022

Exceptional”

Booked a room at this hotel whenever my parents need to pick up my brother from uni. Location and room just nice

Reviewed December 06, 2022

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10.0
Exceptional
Azzaliyza from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in April 2022

Nice place”

Good to come again

Reviewed May 09, 2022

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9.2
Exceptional
Ismail from Malaysia
Family with young children
Superior View Twin
Stayed 1 night in October 2022

Exceptional”

In between Kluang, Batu Pahat and JB... Just beside the highway, a good place to stopover and rest... Easy to find food nearby...

Reviewed October 31, 2022

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10.0
Exceptional
Norazimah from Malaysia
Business traveler
Deluxe Family View Room, Guest room, City view
Stayed 1 night in March 2021

good”

very good hotel

Reviewed March 21, 2021

See room deals

Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
10.0
Exceptional
samsul from Malaysia
Business traveler
Deluxe Family View Room, Guest room, City view
Stayed 3 nights in February 2021

Exceptional”

Good for staying

Reviewed February 14, 2021

See room deals

Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
10.0
Exceptional
Ameera from Malaysia
Solo traveler
Standard View Queen
Stayed 1 night in September 2019

Exceptional”

very nice hotel

Reviewed July 09, 2020

See room deals

Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
9.2
Exceptional
Reezal from Malaysia
Solo traveler
Stayed 1 night in September 2020

descent hotel”

room is clean and comfortable

Reviewed September 17, 2020

See room deals

Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
8.8
Excellent
muhamad from Malaysia
Solo traveler
Budget Single Room
Stayed 1 night in August 2022

Excellent”

Good hotel n nice

Reviewed January 24, 2023

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7.6
Very good
Siok from Malaysia
Family with teens
Family Suite
Stayed 2 nights in September 2022

Will rebooking again in next visit Ayer Hitam.”

Very satisfied with the staff service , they were very friendly and polite. And the room is clean and tidy.

Reviewed September 26, 2022

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8.4
Excellent
Muhammed from Malaysia
Solo traveler
Standard View Queen
Stayed 1 night in September 2020

Good stay overall”

Near to PLUS highway Many nearby restaurants just walking distance Staff also good

Reviewed September 23, 2020

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Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
8.0
Excellent
hanisah from Malaysia
Couple
Standard Room, 1 Queen Bed
Stayed 1 night in December 2020

Convenience”

Near with highway, very conveninece for us who travel long hour to rest even the room quite pricey.

Reviewed December 15, 2020

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Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
8.0
Excellent
Razid from Malaysia
Family with teens
Superior View Twin
Stayed 1 night in February 2022

Nice”

Worth the price

Reviewed February 09, 2022

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7.6
Very good
Abd from Malaysia
Family with young children
Deluxe Family View Room, Guest room, City view
Stayed 1 night in September 2022

access to highway ”

closer to ayer hitam toll access

Reviewed October 31, 2022

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6.4
Good
rozanna from Malaysia
Family with young children
Family Suite
Stayed 1 night in November 2022

aircond ”

aircond filter full of dusk and make aircond did not cool

Reviewed November 09, 2022

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6.0
Muhammad from Thailand
Solo traveler
Basic Single Room
Stayed 1 night in March 2022

A very basic hotel”

The hotel are very basic cheap hotel with very basic amenities. Since it is situated near the highway exit, it is good for people who need for a rest after long journey.

Reviewed November 03, 2022

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6.4
Good
sin from Malaysia
Business traveler
Standard View Queen
Stayed 1 night in March 2021

Good”

good for stopover rest, neither here nor there

Reviewed May 27, 2021

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Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
6.4
Good
Nor from Malaysia
Couple
Standard View Queen
Stayed 1 night in December 2020

Good Value”

Clean and good value for money.

Reviewed December 15, 2020

See room deals

Thanks you :)

Responded May 27, 2021
Ayer Hitam Hotel
5.6
Samir from Malaysia
Family with young children
Deluxe
Stayed 1 night in January 2022

Basic accomodations”

Its ur just there for a place to sleep, change clothes. Then its ok.. otherwise, abit run down.. bed is all soft n springy, tv has two channels.. ironing rooms is really run down...

Reviewed January 09, 2022

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6.0
MOHD from Malaysia
Family with young children
Standard View Queen
Stayed 1 night in September 2020

Ok”

Room smell cigaratte

Reviewed September 28, 2020

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4.8
nur from Malaysia
Couple
Room Assigned on Arrival
Stayed 1 night in June 2022

Can do better”

Location startegic nearby toll exit between air hitam & kluang However check in was not smooth & i ordered non smoking room but i get smoking roon instead

Reviewed June 18, 2022

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12345
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