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26 Mar 2023
Sunday
26 Mar 2023
Sunday
Exterior view, AZ Hotel and Serviced Apartments in Labuan
3 Bedroom Apartment - Bedroom, AZ Hotel and Serviced Apartments in Labuan
a large building with a clock on the side of it, AZ Hotel and Serviced Apartments in Labuan
Lobby, AZ Hotel and Serviced Apartments in Labuan
Lobby, AZ Hotel and Serviced Apartments in Labuan
Fitness center, AZ Hotel and Serviced Apartments in Labuan
Fitness center, AZ Hotel and Serviced Apartments in Labuan

Removed from saved list

8.5

Excellent

483 reviews

483 reviews

Housekeeping14
Shops2
Breakfast1

"Clean & comfortable."

Siti

"I am satisfied with everything especially the cleanliness."

Rosnani

"Good location"

Chris

"The staff nice the location in the town."

Nurul

"AZ Hotel provides a huge varieties of stays from hotel room to 3 bedrooms apartment."

Sylvia
See map
See map

8.8

Excellent

Location rating score

Excellent location - 2.26 kilometers from city center
Parking
FREE
Nearby landmarks
Labuan Hospital 1.0 km
Labuan Airport 1.9 km
Ban San Miao Temple 1.9 km
New CHIP GUAN SUPERMARKET 2.3 km
Pulau Papan 2.6 km
Patau-Patau Water Village 2.7 km
Klinik 1 Malaysia UTC Labuan 2.7 km
Delilah Food Market 2.8 km
Klinik Pergigian Smile (dental clinic) 2.9 km
Utama Jaya Superstore 2.9 km
See nearby places

AZ Hotel and Serviced Apartments

Jalan Tun Mustapha, Labuan Main Town, Labuan, Malaysia, 87000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Labuan Main Town part of Labuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Labuan Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Labuan every 12 minutes on Agoda.com
Value for money8.5
Location rating8.8
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport1.9 km

Rooms available at AZ Hotel and Serviced Apartments

Room photos and details
3 Bedroom Apartment
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 double bed & 2 single bed...
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Room photos and details
City Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Room photos and details
King Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
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Room photos and details
Queen Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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Room photos and details
City Queen Room
...
  • City view
  • Non-smoking
  • 1 queen bed
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Room photos and details
City King Room
...
  • City view
  • Non-smoking
  • 1 king bed
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Room photos and details
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Room photos and details
Standard Double Bed Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Twin Room
...
  • Room size: 18 m²/194 ft²
  • 2 single beds
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Room photos and details
Apartment
...
  • Room size: 125 m²/1345 ft²
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Frequently asked questions

What time is check-in and check-out at AZ Hotel and Serviced Apartments?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to AZ Hotel and Serviced Apartments?

AZ Hotel and Serviced Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at AZ Hotel and Serviced Apartments also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, AZ Hotel and Serviced Apartments has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at AZ Hotel and Serviced Apartments?

Adults can enjoy breakfast offered with an additional charge of 18 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at AZ Hotel and Serviced Apartments?

AZ Hotel and Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to AZ Hotel and Serviced Apartments?

Travel by air is easy with Labuan Airport only 1.8 km away from AZ Hotel and Serviced Apartments.

What are popular attractions near AZ Hotel and Serviced Apartments?

Guests at AZ Hotel and Serviced Apartments can easily visit Patau-Patau Water Village, Botanical Garden and Jamek An'Nur Mosque located in the Labuan Main Town area.

What popular beaches are close to AZ Hotel and Serviced Apartments?

Guests at AZ Hotel and Serviced Apartments can easily visit Pancur Hitam Beach and Pohon Batu Beach in the Labuan Main Town area.

See map

Explore the neighborhood

What people love about AZ Hotel and Serviced Apartments

  • 9.6

    Exceptional
    Cleanliness

    "Clean & comfortable."

    Siti

    |

    February 23, 2023

  • 10

    Exceptional
    Cleanliness

    "I am satisfied with everything especially the cleanliness."

    Rosnani

    |

    December 15, 2022

  • 9.2

    Exceptional
    Location

    "Good location"

    Chris

    |

    January 14, 2023

Property ranking|Compared to 61 Labuan properties
See all rankings
Cleanliness score
9/10
Couples review score
8.8/10
Value for money score
8.5/10
Room size
30 sqm.
Better than
89
%
of Labuan properties
Better than
87
%
of Labuan properties
Better than
85
%
of Labuan properties
Bigger than
84
%
of Labuan properties
Overall rating:

8.5

Excellent
483 reviews
Cleanliness
9.0
Facilities
8.2
Location
8.8
Read all reviews >
What travelers say they love:
Excellent, clean, polite and friendly staffs
Pang from Malaysia
Family with older children
More about AZ Hotel and Serviced Apartments

More about AZ Hotel and Serviced Apartments

AZ Hotel and Serviced Apartments

Take a good wander and unveil the wonder of Labuan with a stay at AZ Hotel and Serviced Apartments. No plan is a great plan. Get to whatever interests you in Labuan, conveniently with a stay at AZ Hotel and Serviced Apartments, just 1.8 km from Labuan Airport.
All offerings provided by AZ Hotel and Serviced Apartments help to ensure a pleasant stay for all travelers. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Shuttle services provided by AZ Hotel and Serviced Apartments makes it easy to plan your day trips, sightseeing, and more around Labuan.
Guests can enjoy free parking right at the serviced apartment. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at AZ Hotel and Serviced Apartments thanks to the serviced apartment's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
All rooms at AZ Hotel and Serviced Apartments are designed for comfort. For your comfort, some rooms at the serviced apartment are equipped with linen service, blackout curtains and air conditioning. Some rooms at AZ Hotel and Serviced Apartments even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry.
AZ Hotel and Serviced Apartments lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Check out the serviced apartment's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Facilities at this serviced apartment are rated higher than 86% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 86% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 88% of the city's accommodation.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

4 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Closet
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal

Location

Jalan Tun Mustapha, Labuan Main Town, Labuan, Malaysia, 87000
Excellent
Location

8.8

Airports
  • Labuan Airport (LBU) - Malaysia
    1.9 km
  • Brunei International Airport (BWN) - Brunei Darussalam
    52.5 km
Hospital or clinic
  • Labuan Hospital
    1.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-in until: 00:00
  • Check-out from: 05:00
  • Check-out until: 12:00
Getting around
  • Travel time to airport (minutes): 5
Extras
  • Breakfast charge (unless included in room price): 18 MYR
The property
  • Non-smoking rooms/floors: yes
  • Number of rooms : 12
  • Most recent renovation: 2019

Reviews of AZ Hotel and Serviced Apartments from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
From 420 reviews
Cleanliness9.0
Facilities8.2
Location8.8
Service8.7
Value for money8.5
High score for Labuan
Rating
9+ Exceptional (59)
8-9 Excellent (15)
7-8 Very Good (18)
6-7 Good (6)
<6 Below Expectation (7)
Time of the year
Mar - May (18)
Jun - Aug (24)
Sep - Nov (27)
Dec - Feb (36)

Show reviews that mention 

Showing 105 verified guest comments
12345
10.0
Exceptional
Sylvia from Brunei Darussalam
Family with young children
City King Room
Stayed 2 nights in January 2020

Good cozy stay in Labuan.”

AZ Hotel provides a huge varieties of stays from hotel room to 3 bedrooms apartment. Just slightly outside of city center but still within the city center for a more quiet stay but everything is still accessible, huge arrays of restaurants to pick from just downstairs, cafe, bubble milktea, convenient stores, supermarket just across the street. Designated basement car park with security. Everything you need for a getaway is provided in the apartment, washing machine and cloths drying racks. Highly recommended.

Reviewed January 28, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 18, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
Alison from Malaysia
Business traveler
King Room
Stayed 7 nights in January 2022

Great service and good location”

Housekeeping provides really good service! They were also very thorough in airing out the room when guests checked-out. Location is great as it is adjacent to some shops with lots of eatery options and within walking distance to town.

Reviewed February 08, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 09, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Noor from Malaysia
Business traveler
City Queen Room
Stayed 1 night in July 2022

Practical”

Location is good. Lots of food shops in the same block. Got guardian also. Room is clean. Just the hot water isn't hot enough.

Reviewed July 09, 2022

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Dear Noor, Thank you for your feedback. Appreciate it. We will continue to strive for the best. We shall look into the hotel water issue and shall rectify this matter. Meanwhile, we hope to see you soon. Best regards, Management

Responded July 22, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Anita from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 1 night in October 2021

very good”

i like the apartment....everything equipment in the kitchen a modern style..all facilities is ready to used ..very good ..but only air-condition not enough cold because of living room very huge and no fan provided . TQ

Reviewed November 26, 2021

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Appreciate your feedback and will look into your suggestion. Nevertheless, we will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
KIM from Brunei Darussalam
Family with young children
3 Bedroom Apartment
Stayed 1 night in February 2019

It’s generally alright. ”

The water supply in the bathroom aren’t strong enough. The air-con broke down as sons as we got there. Besides those it would be a good review from me.👍🏼

Reviewed February 28, 2019

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We had in fact rectified all those issues and solved. Thank You very much for your feedback.

Responded August 22, 2019
AZ Hotel and Serviced Apartments
10.0
Exceptional
Mastura from Malaysia
Business traveler
Queen Room
Stayed 1 night in February 2020

Good Sevice”

Friendly staffs, very clean, spacious room, value for money. Very recommended.

Reviewed July 06, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, AZ Team

Responded July 15, 2020
AZ Hotel and Serviced Apartments
9.6
Exceptional
Nor from Malaysia
Business traveler
City Queen Room
Stayed 1 night in February 2022

Nice cosy new hotel!”

Love this hotel. Come for 1 night stay, n love the hotel. Its clean and cozy. Perfect for short duration stay.

Reviewed February 22, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. Hope to see you again. Best regards, Management

Responded March 08, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
Pang from Malaysia
Family with teens
City Queen Room
Stayed 2 nights in May 2019

Exceptional”

Excellent, clean, polite and friendly staffs

Reviewed May 14, 2019

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Thank You very much for your positive and very very encouragement commend and we will assure you of our best service at all times.

Responded August 22, 2019
AZ Hotel and Serviced Apartments
10.0
Exceptional
Stewert from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 2 nights in February 2022

Highly recommended!”

Friendly staffs, great facilities and very good services.

Reviewed February 21, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Management

Responded March 08, 2022
AZ Hotel and Serviced Apartments
9.6
Exceptional
nor from Malaysia
Business traveler
City Twin Room
Stayed 2 nights in January 2020

comfort stay”

good place to stay. nicer if they provide a mini fridge in the room

Reviewed January 12, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 17, 2020
AZ Hotel and Serviced Apartments
9.6
Exceptional
ROSE from Malaysia
Group
3 Bedroom Apartment
Stayed 1 night in April 2022

Exceptional”

Apartment very clean and spacey; and staffs are polite,friendly and helpful..will difinitely come back next time.

Reviewed April 12, 2022

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Dear valued guest, Greetings from AZ Hotel & Serviced Apartments. Thank you for your feedback. We shall continue to provide that a memorable experience to our guests by providing an excellent service within. Regards, The Management

Responded April 16, 2022
AZ Hotel and Serviced Apartments
10.0
Exceptional
AZRINA from Malaysia
Family with young children
City Queen Room
Stayed 2 nights in February 2020

great hotel”

great hotel, location, helpful staff

Reviewed February 05, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, AZ Team

Responded July 15, 2020
AZ Hotel and Serviced Apartments
9.6
Exceptional
Elaine from Singapore
Solo traveler
City Queen Room
Stayed 1 night in July 2019

Very nice and clean hotel”

New hotel, spacious and clean, staff are friendly and approachable.

Reviewed July 24, 2019

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Thank You very much for the encouragement message. I think you are a very kind person indeed and always appreciate and thankful to people who has assisted you.

Responded August 22, 2019
AZ Hotel and Serviced Apartments
10.0
Exceptional
Dil from Malaysia
Family with teens
City Queen Room
Stayed 1 night in June 2022

Awesome vacation”

New and fresh hotel. Secured parking lot

Reviewed June 12, 2022

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10.0
Exceptional
ZAINAL from Malaysia
Business traveler
Queen Room
Stayed 1 night in December 2019

Exceptional”

Great hotel and friendly staff.

Reviewed December 20, 2019

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 17, 2020
AZ Hotel and Serviced Apartments
9.6
Exceptional
Jacob from Malaysia
Business traveler
City King Room
Stayed 1 night in August 2019

Nice and Clean”

Overall good, just need to improve on the check-in and out services. Damn slow.

Reviewed July 07, 2020

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded October 16, 2020
AZ Hotel and Serviced Apartments
10.0
Exceptional
Ahmad from Malaysia
Solo traveler
City King Room
Stayed 1 night in October 2021

nice cozy room”

wangi bilik

Reviewed October 28, 2021

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
9.6
Exceptional
Bryan from Malaysia
Solo traveler
City King Room
Stayed 1 night in January 2022

Exceptional”

Very clean and comfortable rooms.

Reviewed January 10, 2022

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you and we appreciate your feedback. We will continue to strive further to make everyone's stay comfortable and memorable. Best regards, Management

Responded February 05, 2022
AZ Hotel and Serviced Apartments
9.2
Exceptional
David from Malaysia
Business traveler
Queen Room
Stayed 2 nights in October 2019

Great stay”

The receptionist well trained and friendly. Downside is the breakfast does not have much variety. You can always go out and eat.

Reviewed October 25, 2019

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 17, 2020
AZ Hotel and Serviced Apartments
9.2
Exceptional
Tam from Malaysia
Business traveler
City Queen Room
Stayed 1 night in August 2019

Good”

Friendly front desk, can check in early and late check out. Car rental service available. Everything good.

Reviewed August 27, 2019

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Dear Valued Guest, Greetings from AZ Hotel & Serviced Apartments! Thank you for your feedback. We will look into your comments for a better improvement. Best regards, Sales & Marketing Executive

Responded July 18, 2020
AZ Hotel and Serviced Apartments
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