This property is in high demand!
Last booked 11 hours ago
"Appreciate the friendliness and hospitality of the staff par..."
August 26, 2017
Free airport transfer
Free Wi-Fi in all rooms!
Last booked 11 hours ago
|Value for money||7.9|
|Distance to city center||7 Km|
|Nearest airport||Puerto Princesa International Airport (PPS)|
|Distance to airport||2.2 km|
"on a positive the size of the pool is fantastic."
September 26, 2018
"Good AC and comfy bed."
February 11, 2017
"Pros - Great hotel, lovely pool, fantastic breakfast included with room stay, great drinks and dinner at affordable prices."
February 11, 2017
"Overall, it was a good experience."
January 3, 2019
Nestled in the heart of Puerto Princesa, Aziza Paradise Hotel is an ideal spot from which to discover Palawan. Only 8 Km away, this 3.5-star hotel can be easily accessed from the airport. Also within easy reach are Robinson's Place Puerto Princesa, Puerto princesa city colesium, National highway.
Aziza Paradise Hotel offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
The hotel features 125 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, outdoor pool, massage, children's playground. Discover an engaging blend of professional service and a wide array of features at Aziza Paradise Hotel.
January 14, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
value for moneny”
not so friendly staff
We have expected a better managed facility. The Hotel itself is good, room sizes were good however there this attention to details that we think had fallen short. We have booked a Presidential Suite and upon arrival we noticed that there was connecting door to the next room which have sound proofing whatsoever. This deprive both occupant with privacy. We were also advised that the Honeymoon Suite and the Presidential Suite is one and the same room, which is actually a product misrepresentation. There was also water dripping on the ceiling corner near the flat screen TV and we were informed that it must be condensed water from the air conditioner. We have asked if we can leave a deposit for orders during the course of our stay, however they said this is not their practice. Instead you need to pay upfront in cash every time you order . They have generally no change if you pay with bigger bills.The New Years Fire Works was done in a platform above our room, the noise was annoying.
Dear Carmelita, thank you for providing us with feedback from your stay. First and foremost, I am very sorry to hear about your experience. We take all complaints very seriously, and I want to assure you that we have procedures and standards in place to ensure the comfort, safety and satisfaction of our guests.
Great Location and Overall Look”
My husband and I basically stayed here for less than 24 hours as we were just on transit from El Nido to Puerto Princesa airport. We needed a place to sleep for the night and saw that Aziza had nice overnight rates at that time. It was a good looking resort, however we were not so impressed by the showers, as it had molds on the sides, and the breakfast buffet. Other than that, it was a good sleep and that's what matters.
Dear Ma, good day! Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to apologize for the inconvenience. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel service. I hope that I can convince you to give us a chance to turn your experience around on your next visit.
Checked-in but Checked-out after 3 Hours”
I checked-in at around 6pm and left immediately for an appointment. I went back to the hotel at 9pm and decided to check out( only touched the door knob in the room and nothing else; aware of no refund). I was looking for a peaceful night and comfortable sleep, and I found it at nearby hotel.
Hi Roy, thank you for your honest feedback. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. I hope that I can convince you to give us a chance to turn your experience around on your next visit.
Poor standard ”
The infrastructure was not up kept well. The gym was non existent. The condition is bad with lots of patching inside the room to improve. There was missing items in the room like lamp, hand towels, sofa chairs, etc.
Hi Jesse, thank you for your honest feedback. Regarding your comment on the physical appearance of the hotel (ncluding the gym), we are halfway through changing the overall look of the lobby, restaurant and reception, all of our rooms will be fully switched over as well. So hopefully if you return to us, you will be able to view a more comfortable and pleasurable stay. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. I hope that I can convince you to give us a chance to turn your experience around on your next visit.
What a gem of a hotel Staff bent over backwards to ensure we and all other guests were happy I have recommended this hotel to 5 other people who have thanked me for doing so. Restaurant has a good selection of both western and Asian foods Coffee and cake here a must
Great pool area, wondeful staff, good breakfast, comfortable bed”
Small mistakes but the were fixed nicely. We stayed with our three small children, and enjoyed the pool so much. Breakfast and restaurant were also nice. It's not in center of the town, but we liked it's peace and quiet. It took just 5-7 min and cost 40php/ 5 of us by tricycle to Robinson's mall where you can find anything you need. Free shuttle bus to the airport is a big plus.
Clean and Beautiful Hotel”
Hotel is located close to the Robinson's mall in Puerto Princesa. Really convenient if you need to go to the supermarket or eat at a restaurant. You could take a tricycle and it's about 3 minutes ride. The hotel fairly new so the facilities are nice, clean and well maintained. Highly recommend this hotel in Puerto Princesa.
very nice place”
we only stayed for the night and our room is right next to the pool. Their breakfast is just right but I was amazed with the pancake maker. He was so artistic that he can draw any character on the pancake. Very hospitable staff...
Our Palawan trip was Palawanderful and Aziza Paradise had a lot to do with it. The entire family loved the food, the vibe, the courteous, helpful, and warm staff, the lobby lounge entertainment, the pool, the absence of crowd, the relaxed atmosphere.
Great 4 day holiday”
Great hotel. They have an atrium area where they have a good trio band singing all th efavourites in the evening. Great spot to enjoy a drink after a day sightseeing. The hotel staff were all very friendly and attentive. Overall if i was staying in Puerto Princessa again I would definitely stay there. One piece of advice, the staff there gave me advice to get to the airport for our exiting flight early, as in 3 hours early, good advice , they were right
Good Hotel but more improve specifically on Mainta”
We stayed in Aziza for one night only. The overall design of Hotel is beautiful but it seems that the place is not well maintained given that the Hotel is just there for 2 years. The pool is really nice with the villas around it; it looks really attractive. The place is really picture perfect, since it feels like Bali Villa Style. There are no special with the rooms. Hopefully they focus more on cleaning the bathroom and maintaining shower and sink (observed some malfunctioning shower cup and dirty sink area). They didn’t offer free upgrade even though there are a lot of empty rooms available. The wifi doesn’t work well, and data sucks also on this area. There is no water during night time which really gives a down side on the Hotel. I weren’t able to take bath, brush teeth, flush the toilet and wash face since no water. The food is just ok, fair enough for the visitor to be satisfied. The staffs are friendly and helpful. There are free airport pick up and drop which is a good thing since its like 10-20mins away from the Airport. Over all, it is very nice place to stay with a just price. I can recommend this place, but hopefully Aziza Management will focus more in maintaining the Place especially maintaining Furniture, Exterior etc.
Pleasant stay in this 4 star hotel”
The ouststanding staff performance made sure we had a very pleasant stay at the Aziza. Nice hotel setting with pool, pool bar and live music in the open atrium provided a relaxed setting. Only downside is that taxi/tricycle is needed as soon as you leave the hotel.
Pleasant relaxing stay”
We had a very nice and pleasant stay at the Aziza. Excellent staff performance and nice spacious rooms made sure of that. Pool and pool bar together with the nightly live music made for a nice setting around the hotel. Location is a little far away from downtown though.
Wonderful Hotel ”
My stay at the Aziza Paradise Hotel was a fantastic experience for 14 nights my girlfriend and I enjoyed this wonderful hotel, very friendly staff fantastic entertainment and a great pool , good breakfast, the room was average but clean with house keeping
Great stay all is very nice in the hotel. Except one thing the Internet is extremely slow, so if your business requires u on Internet this is a no go for sure. Pool and faintness center huge bonus. Very good service
Our stay was great. The staff was warm and hospitable, ready to help with your every need. Beautiful landscaped gardens are well maintained. The pool is beautifully lighted at night. Rooms are well furnished, clean and maintained well. Waiters, front desk and bell boys are helpful and amiable. They have a bar/lounge to unwind at the end of the day and have a few drinks. Not located along the main road, but still easy to get public transport anytime. Free shuttle from and to the airport.
It was great! The only negative comment I have was the food variety. I wish there are more choices on food since it is buffet. Also, hair dryer were not available when we entered our room and I had to do a special request to get a hair dryer in our room. But above all, my stay at Aziza was really nice and comfortable.
Love the pool and the roominess of the room.”
Over all our stay was good. But it could have been better if there was a small refrigerator in the room, hooks in the bathroom and most importantly, the edges of the wooden bed frame be made more ROUNDED or not too EDGY. All of us had bruises on our feet or legs from the edges of those wooden bed frames. That sharp corner edge caused and can cause accidents to visitors staying in your hotel. Maybe your hotel can look more closely into that matter. Thank you.
This hotel deserves more stars!!! Out of all the hotels/resorts that I have stayed at, including 5 stars, Aziza tops the list around the world. Their staff are attentive, the customer service is flawless and my stay was absolutely divine. I can't believe that this hotel is only listed as 3 stars as I have received better service here than other 5 star hotels and resorts. The rooms are clean and the facilities are great. Highly recommended. One minor constructive criticism is to improve the buffet breakfast menu and ensure that breakfast items are warm. the swiimming pool wow , only small thing i want add the bathroom finishing need more care. my stay was perfect!
Aziza Paradise Hotel