2015
Very good 7.8
Based on 6379 reviews

Recent customer comments

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Very good



based on 6379 reviews
  • Cleanliness 7.7
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5
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Siang from Malaysia
Groups
Stayed 1 night in August 2013
Room cannot be ready on time
Big room and expensive
Staffs were not attentive, room wasn't ready on time, not guest friendly hotel and staff never advise in advance about the extra charges
Reviewed August 19, 2013

SIONG from Singapore
Groups
Deluxe Sea View
Stayed 3 nights in July 2013
Nice hotel to stay in
Clean comfortable great staff
Reviewed August 17, 2013

wong from Malaysia
Couples
Stayed 2 nights in August 2013
people here are all very nice & friendly.
free wifi, easily get transport and near to the beach
good and nice hotel. good location. staff are friendly.
Reviewed August 17, 2013

MA from Singapore
Groups
Deluxe Pool View
Stayed 3 nights in August 2013
Fantastic location and swimming pools!
location,swimming pool and large room
The hotel was very big and impressive but the hiccup was the check in time was 2PM!We arrived around 10am and the staff at the reception was not very friendly. But overall i find the hotel a great find with large comfortable rooms and super nice swimming pools. The location was great as well as there is restaurants and shops just around the corner. The patong beach was jus across the road so its perfect for a beach holiday.
Reviewed August 16, 2013

Balasubramanian from India
Families with young children
Stayed 2 nights in June 2013
Excellent place
Value for money. good food, Accessible
Stayed with family and children. Great place to stay, nice food, highly accessible to all places. Value for money
Reviewed August 15, 2013

JUDICAEL from France
Solo travelers
Deluxe Balcony
Stayed 5 nights in August 2013
Stay at the Baan Laimai
Centrally located, excellent food and serving staff
A decent stay, good overall, great staff generally. Not very organised at check-in however.
Reviewed August 15, 2013

Susan from Australia
Couples
Deluxe Balcony
Stayed 2 nights in August 2013
Not bad- be careful of the upgrades
Good room, great pool
We arrived late at night and was served but a fair little upstart - he told us that he gave us a room upgrade and we were directed to the front of the hotel, this is the older section, the rooms smelt really bad. We then went back to reception - complained and then was directed to the back of the resort where there has been renovations, room was great, bed comfortable, great view of the ocean and the pool. Close to the night life but far enough away so you can get a good nights sleep, the pool is great with a nice pool bar. Free wifi in the rooms. Breakfast was ok.
Reviewed August 15, 2013

Nicole from Australia
Couples
Stayed 8 nights in July 2013
Overall good!
Great location, nice pool and bar.
Overall stay was good, good value for $. Across from paying beach. Easy access to bangla rd and all the shops. Staff were nice n friendly. Rooms clean and good facilities.
Reviewed August 15, 2013

Chwee from Singapore
Couples
Deluxe Balcony
Stayed 3 nights in August 2013
Fantastic stay
Good location, a stone throw to the beach & near shopping areas. Helpful staff.
Reviewed August 14, 2013

Ian from United Kingdom
Solo travelers
Stayed 3 nights in March 2013
2 day break to Phuket
good location, large hotel with easy access to shops and restaurants
I was disappointed with room as it was dark with no window, the staff were ok but could have been more friendly. Good location for everything in Patong
Reviewed August 14, 2013


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