Perfect location in Hanoi Old Quarter”

Babylon Premium Hotel was closed when I arrived so they got me a room (upgraded) in their sister hotel Babylon Garden Hotel and Spa. Reception was smooth and the staffs can speak English well. Very friendly and helpful. The staffs help us checking the available tour (most tours were shut down due to Covid 19) and tirelessly updating us of the current condition. We were upgraded to Premium Twin room which was super clean and spacious for us. Bed was comfortable and we had a good night sleep. Breakfast was sufficient buffet and alacarte. Location is also perfect, 5 minutes walk to Hoen Kiem Lake. Very safe area if u happen to go back late at night. We had a great stay. Recommended!!!

Five star service”

Had a chance to stay at this amazing hotel in Old Quarter Hanoi for 3 nights and it was beyond our expectation. The location is great, near many good local restaurants, cafes and Circle K minimart, walkable distance from pretty much highlight in Hanoi, the Hoan Kiem lake, Beer corner, night market, Bus stops (from and to the airport). The room was new, clean and had comfortable bed. Breakfast was good. Mr. Henry, the hotel manager and all staffs are very friendly, attentive and polite, with positive vibe and service mind. Would come back again if we visit Hanoi.

New and clean hotel”

The hotel is very new and clean as it just opened less than a month ago. We had a comfortable stay. The staff are very helpful in making our stay pleasant. They even go all the way out to tell us what to do and be careful of in Hanoi. They have 'handbook' which teach us how to cross the crazy Hanoi road with confidence etc. I find it very useful. Thank you all the staff at Babylon for making our stay pleasant! :)

Outstanding! Highly recomended”

After three weeks travelling across Vietnam I did not expect the hotel that will receive top marks from me)) This one was outstanding! It is located close to all sights in the Old Quarter. This is a very old and busy area with crazy traffic. BUT the moment you step into the stylish lobby you are sheltered from all the street noise. The rooms are fresh, well equiped, sparkling clean with crisp linen. The internet never had cause for complaints. The breakfast was plenty. The stuff makes your feel genuinely welcome and cared for. They give you "survival" tips and take your temperature) As a sole traveller I felt very safe and cared for. Thank you so much.

Exceptional service!”

This hotel has exceptional customer service. We felt extremely welcomed the moment we entered the premises. The receptionist lady showed great hospitality and even offered to help plan our entire itinerary. She also provide us information on the lifestyle in Hanoi for the DOs and DONTs. This was highly appreciated as it helped us to understand certain things in a clearer manner. Being a light sleeper, the room we had was absolutely comfortable. We slept extremely well. This hotel is highly recommended. Great value and a gem!

Good place to stay!”

I stayed in the executive twin room Everything was new and same as the pictures on the website. The staffs are ready to help and support the guests. The best point is the location. It is in the center of the old quarter so you can go any places by walking. I will definately recommend! Thanks! 저는 아버지랑 둘이 갔는데 오픈한지 2주밖에 안돼서 정말 깨끗하고 좋았습니다. 스탭들도 친절하고 위치가 정 중간이라 어딜 가도 가깝고 좋았습니다. 이 가격으로 묵는게 미안할 정도라고 아버지도 계속 말씀하셨어요. 추천드려요!

great place to stay in hanoi”

We spent a couple of days in the old hanoi town, the hotel was perfect. Very nice staff, rooms were perfectly clean and we slept super well. would definitely recommend.

Wonderful stay, couldn't fault it! ”

The main thing that stood out to me and my partner was how amazing all the staff members were, going above and beyond to make sure we had the best possible stay (especially Henry and Rose!) Best customer service and hotel experience I have ever had. Would 100% return if I am ever in Hanoi again and will definitely recommend to anyone travelling in this area. The location was also perfect - everything was within walking distance. Could not fault. Also the most beautiful decor.

good location”

a newly built hotel located in the old town of hanoi, takes just 7m to go to Hoan Kiem lake, room is new and clean but a little bit tidy.Staff is friendly.

The best accommodation in Hanoi”

The best service from the hotel staff especially Sarah. The room was clean and comfortable. We stayed for 5 days and the breakfast was good! Will definitely stay at the same hotel when I go back to Hanoi.

Excellent. I strongly recommend this hotel and I cant wait to come back”

The customer service is on a 5 star level hotel. Great European breakfast. Quiet non smoking rooms. Overal I was very impressed. Vanessa is an amazing host and I will definitely come back when I am back to Hanoi.

EXCELLENT STAY”

Staffs are nice, hotel is located in the Quarter Town,. Street food around the hotel. Have a great stay at this hotel

Exceptional”

Very nice and friendly staff... definitely a good choice in the old quarter.

Brilliant and clean ”

Great staff and manager was so professional and helpful. This is how a hotel should be run :) room very clean and quiet and bed comfy and breakfast was lovely.

Superb staff and customer service”

I was most impressed by the staff who were doing everything they could to support us. Location is excellent, facilities are good, and the room was very cozy.

Great stay”

I stayed here for 4 days and was very satisfied. The room was clean and staff was helpful. The location is perfect, only minutes to Hoan Kiem lake.

This Hotel offers superior service in any possible way. ”

Extremely helpfull staff, rich tastefull breakfast with buffet and a la Carte menu, nicely decorated rooms, spacious bathroom.

Definitely will stay here for my next trip”

My room was clean and cozy, the staffs were very helpful. Great location btw.

Very Friendly staff and central location”

Very friendly staff: They organised a shuttle from airport because we arrived at midnight. They had good recomondations for sightseeing and also organised a bus transfer to Halong. We were very sattisfied with our short stay. Thanks

Exceptional”

Everything's good there. Recommend to all for staying there