The reception office is open daily from 9:00-12:00 and from 18:00-21:00. If you are arriving outside those office hours, please notify us about your estimated arrival time and we will keep the reception office open for you. We can be reached by phone anytime 24/7. Depending on other bookings, we may be flexible on check-in/check-out times. Please inform Bacan Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.