Bach Dang Hotel
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Superior, Bach Dang Hotel in Hạ Long
Restaurant, Bach Dang Hotel in Hạ Long
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Lobby, Bach Dang Hotel in Hạ Long
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Bach Dang Hotel

3 stars out of 5
02 Halong Bai Chay Road, Ha Long, Hạ Long, Vietnam, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and sauna on-site.

Highlights

Inside city center

Front desk [24-hour]

470 meters to Bai Chay Bridge

Free Wi-Fi in all rooms!

Sauna

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Hạ Long every 7 minutes on Agoda.com

Based on 11 verified reviews

Value for money

6.9

Room comfort and qua...

6.7

Cleanliness

6.5

Service

6.4

Location

6.2

Facilities

6.0

See map

6.2Good

Location rating score

Parking
Available
Popular landmarks
Bai Chay Bridge
440 m
Dong Thien Cung
7.1 km
Dau Go Gotto
7.3 km
Hon Ga Choi Island
8.6 km
Soi Sim Island
12.3 km
Closest landmarks
Bai Chay Bridge
440 m
Mini Mart
970 m
Bai Chay Commercial Center
980 m
Kidoland
1.0 km
Vinmart+
1.0 km
Value for money6.9
Location rating6.2
Nearest airportCat Bi International Airport (HPH)
Distance to airport38.3 km

Rooms available at Bach Dang Hotel

Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Suite (2 Adults + 2 Children)
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What type of non-water sports and outdoor activities are available at Bach Dang Hotel?

    Bach Dang Hotel features non-water sport and outdoor activities such as bicycle rental for you to take joy in.

    What points of interest are nearby Bach Dang Hotel that are in walking range?

    While staying at Bach Dang Hotel, kick start your visit by exploring the closest point of interest in walking distance to the property such as Bai Chay Bridge.

    What is the verified guest review consensus about Bach Dang Hotel's breakfast?

    100.0% of our past visitor ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Bach Dang Hotel down in the review section.

    What is the verified guest review consensus about Bach Dang Hotel's view?

    100.0% of our past customer evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Bach Dang Hotel down in the review section.

    What is the average rating that verified Couples' have given to Bach Dang Hotel?

    Verified couple travelers that have stayed at this property have given Bach Dang Hotel an average rating of 6.6. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with older children have given to Bach Dang Hotel?

    Past families with older children that have stayed at this property have given Bach Dang Hotel an average rating of 8.7. You can look into more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Group travelers have given to Bach Dang Hotel?

    Verified group travelers that have stayed at this property have given Bach Dang Hotel an average rating of 7.9. You can find more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the nearest train, metro, or bus station to Bach Dang Hotel?

    The closest train, metro, or bus station is Halong Train Station, 5612.16 m away from Bach Dang Hotel.

    What popular shopping destinations are nearby Bach Dang Hotel?

    Shopping options in Bach Dang Hotel’s Ha Long neighborhood include Bai Chay Commercial Center.

    What recognized natural sightseeing spots are near Bach Dang Hotel?

    Bach Dang Hotel is situated within Ha Long, which makes it suitably close to natural scenery including Bai Tho Mountain and Hon Ga Choi Island.

    What is the closest airport to Bach Dang Hotel?

    The nearest airport to Bach Dang Hotel is Cat Bi International Airport, 38.0 km away.

    More about Bach Dang Hotel

    More about Bach Dang Hotel





    Unwind and Indulge in Bach Dang Hotel's Exciting Entertainment Facilities

    Nestled in the heart of Hạ Long, Vietnam, Bach Dang Hotel offers a wide range of entertainment facilities to ensure a memorable stay for its guests. Whether you are looking for a place to relax, socialize, or indulge in some pampering, this hotel has got you covered. Step into the hotel's vibrant shops and explore a variety of local products and souvenirs. From traditional handicrafts to trendy fashion items, there is something for everyone. After a day of exploring the stunning sights of Hạ Long, head to the hotel's bar and unwind with a refreshing drink. Sip on a tropical cocktail or enjoy a glass of fine wine while taking in the breathtaking views of the city. For those seeking ultimate relaxation, indulge in a rejuvenating massage at the hotel's spa. Let the skilled therapists melt away your stress and tension with their expert techniques. Afterward, treat yourself to a session in the sauna to detoxify and revitalize your body. If you prefer a more social setting, head to the shared lounge/TV area and connect with fellow travelers. Catch up on the latest news or watch your favorite shows on the large-screen TV while enjoying the cozy ambiance. With its diverse range of entertainment facilities, Bach Dang Hotel ensures that every guest's needs and desires are met. Whether you are looking for relaxation, socialization, or retail therapy, this hotel has everything you need for an unforgettable stay in Hạ Long.





    Convenience Facilities at Bach Dang Hotel

    Experience a truly convenient stay at Bach Dang Hotel, where a range of top-notch convenience facilities are at your disposal. With 24-hour room service, you can indulge in delectable meals and snacks anytime you please, ensuring a satisfying culinary experience throughout your stay. The hotel also provides a laundry service, taking care of your laundry needs so you can focus on enjoying your time in Hạ Long. For those seeking personalized assistance, the friendly concierge is always ready to help with any requests or recommendations, ensuring that your stay is tailored to your preferences. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, Bach Dang Hotel offers a designated smoking area for guests who prefer to smoke, ensuring a comfortable environment for all. With luggage storage available, you can explore Hạ Long without worrying about your belongings. Book your stay at Bach Dang Hotel and enjoy the convenience and comfort that awaits you.

    Convenient Transport Facilities at Bach Dang Hotel

    At Bach Dang Hotel, we understand the importance of convenient transport options for our guests. Whether you are arriving by car or planning to explore the stunning attractions in and around Hạ Long, our hotel offers a range of transport facilities to ensure a seamless travel experience. For guests arriving by car, we provide both valet parking and a spacious car park. Our professional and friendly valet service allows you to simply drop off your vehicle at the entrance, while our dedicated staff takes care of parking it securely. Alternatively, if you prefer to park your car yourself, our hotel offers a well-maintained car park with ample space for your convenience. In addition to our car-related facilities, Bach Dang Hotel also offers tours to help you explore the mesmerizing beauty of Hạ Long and its surroundings. Whether you wish to embark on a boat tour to witness the iconic limestone karsts or explore the vibrant local markets, our knowledgeable staff can assist you in arranging the perfect itinerary. With our convenient transport facilities, you can easily access all the must-visit attractions in the area and make the most of your stay at Bach Dang Hotel.

    Comfort and Convenience at Bach Dang Hotel

    Welcome to Bach Dang Hotel, where comfort and convenience are at the forefront of your stay. Our rooms are equipped with a range of modern amenities to ensure a relaxing and enjoyable experience. Step into your air-conditioned room and feel the cool breeze wash over you, providing respite from the tropical heat. In addition to keeping you comfortable, we also understand the importance of looking your best. That's why each room is furnished with a hair dryer, allowing you to effortlessly style your hair before heading out to explore the stunning sights of Hạ Long. Entertainment is never far away at Bach Dang Hotel. Flip on the television and unwind with your favorite shows or catch up on the latest news. If you're in the mood for a refreshing beverage, our mini bar is stocked with a selection of drinks to quench your thirst. For those who enjoy staying connected, our rooms feature satellite/cable TV, providing access to a wide range of channels and ensuring you never miss out on your favorite programs. At Bach Dang Hotel, we strive to provide a comfortable and convenient stay for all our guests. Our well-appointed rooms with air conditioning, hair dryers, televisions, mini bars, and satellite/cable TV create a welcoming environment where you can relax and recharge after a day of exploration in Hạ Long.

    Indulge in Exquisite Dining at Bach Dang Hotel

    At Bach Dang Hotel, we believe that dining is an experience to be savored. With our array of dining facilities, we ensure that every meal is a memorable one. Whether you prefer the convenience of 24-hour room service, the cozy ambiance of our coffee shop, or the delightful flavors of our restaurant, we have something to cater to every palate. Our 24-hour room service allows you to enjoy a delicious meal in the comfort of your own room, at any time of the day or night. Our extensive menu offers a wide range of options, from local Vietnamese delicacies to international favorites, ensuring that there is something to satisfy every craving. For a more relaxed and casual setting, our coffee shop is the perfect spot to unwind and enjoy a cup of freshly brewed coffee or tea. Indulge in a selection of light bites and pastries, perfect for a quick snack or a leisurely afternoon treat. For a truly gastronomic experience, head to our restaurant, where our talented chefs showcase their culinary expertise. Immerse yourself in the flavors of Vietnam with our authentic Vietnamese dishes, bursting with fresh ingredients and bold flavors. Alternatively, explore a variety of international cuisines, expertly prepared using the finest ingredients. Whether you choose to dine in the comfort of your room, enjoy a cup of coffee in our cozy coffee shop, or indulge in a gourmet feast at our restaurant, Bach Dang Hotel promises an unforgettable dining experience that will tantalize your taste buds and leave you craving for more.

    Comfort and Variety: Bach Dang Hotel's Room Offerings

    Experience comfort and variety at Bach Dang Hotel with their range of room types. Choose from the Deluxe room, offering 25 square meters of space with either 2 Single Beds or 1 Double Bed, or the Superior room, boasting 30 square meters of space with the option of 2 Single Beds or 1 Double Bed. Each room is thoughtfully designed to provide a cozy and relaxing atmosphere, ensuring a restful stay for guests.

    Discover the Enchanting Beauty of Ha Long in Hạ Long, Vietnam

    Nestled along the stunning coastline of Hạ Long Bay, Ha Long is a mesmerizing destination that captivates the hearts of travelers from around the world. With its breathtaking natural beauty, Ha Long has earned its reputation as one of the most picturesque places in Vietnam. The bay is dotted with thousands of limestone karsts and isles, creating a surreal landscape that is truly awe-inspiring. Whether you're cruising through the emerald waters or exploring the hidden caves and grottoes, Ha Long offers a magical experience that will leave you in awe. Apart from its natural wonders, Ha Long also boasts a rich cultural heritage. The local fishing villages are a testament to the traditional way of life in this region, where you can witness the daily routines of the fishermen and learn about their customs and traditions. Additionally, Ha Long is home to several historical sites, including ancient pagodas and temples that reflect the deep-rooted spirituality of the locals. When you stay at Bach Dang Hotel in Hạ Long, you'll have the perfect base to explore all that Ha Long has to offer. Located in the heart of the city, the hotel offers easy access to the bay, allowing you to embark on unforgettable boat trips and cruises. Whether you're seeking adventure, relaxation, or cultural immersion, Ha Long promises an unforgettable experience that will leave you with memories to last a lifetime.

    Convenient Transportation from Hạ Long Airports to Bach Dang Hotel

    Located in the heart of Hạ Long, Vietnam, Bach Dang Hotel offers a prime location for travelers looking to explore the stunning beauty of this coastal city. Getting to the hotel from the nearest airports is a breeze, ensuring a smooth and hassle-free journey for guests. If you are arriving at Cat Bi International Airport in Haiphong, you have several transportation options to reach Bach Dang Hotel. The most convenient and popular choice is to take a taxi or a private car. The journey takes approximately 1.5 hours, offering picturesque views of the countryside and coastal landscapes along the way. Alternatively, you can also opt for a shared shuttle service or a public bus, which may take a bit longer but are more budget-friendly options. For those flying into Noi Bai International Airport in Hanoi, the journey to Bach Dang Hotel takes around 3.5 hours by road. Similar to Cat Bi International Airport, you can hire a taxi or a private car for a comfortable and direct transfer. Another option is to take a shuttle bus or a public bus, which are more economical choices but may involve multiple stops and longer travel time. No matter which airport you arrive at, the journey to Bach Dang Hotel is an opportunity to soak in the natural beauty of Hạ Long. With various transportation options available, reaching the hotel is convenient and hassle-free, allowing you to start your Hạ Long adventure with ease.

    Discover the Enchanting Landmarks and Attractions near Bach Dang Hotel

    Nestled in the heart of Hạ Long, Bach Dang Hotel offers a convenient base for exploring the mesmerizing landmarks and attractions that surround it. Just a stone's throw away, you'll find the awe-inspiring Dau Go Grotto, a magnificent cave system that showcases stunning stalactite formations and ancient legends. Immerse yourself in the natural beauty and mystical atmosphere as you explore this hidden gem. For an adrenaline-filled adventure, head to Sun World Ha Long Park and Dragon Park, both located nearby. These thrilling amusement parks offer a wide range of rides and attractions for all ages, guaranteeing a day full of laughter and excitement. From thrilling roller coasters to water slides, there's something for everyone to enjoy. If you're in the mood for some island hopping, make sure to visit Dam Bac Islet, Cat Nang Islet, Cay Si Islet, and Ong Mo Islet. These picturesque islets boast stunning rock formations and crystal-clear waters, perfect for snorkeling, swimming, and relaxing under the sun. For a relaxing day by the beach, Bai Chay Beach is just a short distance away. Sink your toes into the golden sand, take a dip in the refreshing waters, or simply bask in the glorious sunshine. The beach offers a range of water sports activities, including jet skiing and kayaking, for those seeking a bit of adventure. Marvel at the unique beauty of Mua Hoa Islet, known for its distinctive flower-shaped formation. Take a boat ride to this enchanting islet and witness the breathtaking views of the surrounding limestone karsts and emerald waters. Last but not least, don't miss the chance to explore No Islet, a small yet captivating island that offers tranquility and serenity amidst the bustling city. Take a leisurely stroll along the pristine shores and soak up the peaceful atmosphere. With an array of captivating landmarks and attractions right at its doorstep, Bach Dang Hotel is the perfect choice for travelers seeking an unforgettable adventure in Hạ Long, Vietnam.

    Convenient Public Transport Stations near Bach Dang Hotel

    Located in the heart of Hạ Long, Vietnam, Bach Dang Hotel offers easy access to several public transport stations, making it a convenient choice for travelers. One of the closest stations is the Halong Train Station, situated just a short distance away. This train station serves as a major transportation hub, connecting Hạ Long with other cities in Vietnam. Travelers can hop on a train here and explore the beauty of the country, or easily reach Hạ Long from their previous destination. With its proximity to Bach Dang Hotel, guests can enjoy the comfort and convenience of staying close to this important transportation hub. Additionally, the hotel is also conveniently located near several bus stops. These bus stops provide access to various parts of Hạ Long and its surrounding areas. Travelers can easily hop on a bus and explore popular attractions such as the Hạ Long Bay, Sung Sot Cave, and the bustling Hạ Long Night Market. The availability of public transport options near Bach Dang Hotel ensures that guests can easily navigate the city and make the most of their stay in Hạ Long.

    A Culinary Adventure Awaits

    Bach Dang Hotel is surrounded by a diverse array of restaurants that will satisfy every palate. Indulge in the mouthwatering flavors of Papa's BBQ Restaurant, where you can savor succulent grilled meats and delectable side dishes. For a caffeine fix, head to Rock King Coffee Koi, a cozy cafe that offers a wide selection of aromatic coffees and refreshing beverages. Thuy Chung Restaurant is a must-visit for those craving authentic Vietnamese cuisine, with its extensive menu of traditional dishes bursting with flavor. For a unique dining experience, try Soul Bowl at Citadines Marina Ha Long, where you can enjoy healthy and delicious bowls filled with fresh ingredients. Sakurajima Corner is a hidden gem that specializes in Japanese cuisine, serving up sushi, sashimi, and other delectable dishes. Eco Cafe is the perfect spot to unwind and enjoy a cup of organic coffee while taking in the serene surroundings. If you're looking for a stunning view to accompany your meal, head to On The Rocks at Citadines Marina Halong, where you can dine on a cliffside terrace overlooking the picturesque Halong Bay. For those seeking adventure, Halong One Day Cruise offers a unique dining experience aboard a traditional Vietnamese boat, where you can feast on fresh seafood while cruising along the breathtaking bay. Craving a taste of Italy? Look no further than 14 Pizza Halong, where you can indulge in authentic wood-fired pizzas with a variety of toppings. And for lovers of Korean cuisine, Summaul Korean Restaurant is a must-visit, serving up flavorful and authentic Korean dishes that will transport your taste buds to Seoul. With such a diverse range of dining options just steps away from Bach Dang Hotel, you're sure to embark on a culinary adventure like no other.

    Unparalleled Shopping Experience

    Located in the heart of Hạ Long, Bach Dang Hotel offers easy access to a myriad of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Ha Long Night Market, a vibrant and bustling market where you can immerse yourself in the local culture while browsing through a wide array of souvenirs, handicrafts, and local delicacies. For a more modern shopping experience, head over to the Halong Marine Plaza, a contemporary shopping complex that houses a variety of international and local brands, as well as a cinema and entertainment facilities. If you're looking for convenience, the Bai Chay Commercial Center is just a short distance away, offering a range of shops, supermarkets, and restaurants. With these exceptional shopping landmarks surrounding Bach Dang Hotel, you'll have everything you need for a memorable retail therapy session.

    Affordable Luxury at Bach Dang Hotel

    Indulge in a luxurious stay at Bach Dang Hotel without breaking the bank. With an average price of just $33 per room, this charming hotel offers unbeatable value for money in Hạ Long, Vietnam. Compared to the average price of a hotel room in the city, which stands at $233, Bach Dang Hotel provides an affordable option without compromising on quality. Nestled in the heart of Hạ Long, this hotel boasts comfortable and well-appointed rooms, ensuring a restful night's sleep after a day of exploring the breathtaking sights and sounds of the city. Whether you're a budget-conscious traveler or simply looking for great value, Bach Dang Hotel is the perfect choice. Experience the best of Hạ Long without breaking the bank at this affordable luxury hotel.





    A Haven of Value and Comfort at Bach Dang Hotel

    Discover the perfect blend of value, comfort, and warm hospitality at Bach Dang Hotel in Hạ Long, Vietnam. With an impressive overall rating of 6.4, this hotel has garnered praise from satisfied guests who appreciate its exceptional value for money. Offering a delightful range of amenities and services, Bach Dang Hotel ensures that every guest enjoys a comfortable and memorable stay. One of the standout features of this hotel is its excellent value. With a rating of 7.0 for value, Bach Dang Hotel goes above and beyond to provide guests with affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by a friendly and attentive staff who are committed to ensuring your satisfaction. Whether you're a budget-conscious traveler or simply looking for great value, Bach Dang Hotel is the perfect choice. At Bach Dang Hotel, cleanliness is of utmost importance. With a rating of 6.5 for cleanliness, guests can rest assured that their rooms will be spotlessly clean and well-maintained. The hotel's dedicated housekeeping team works tirelessly to ensure that every corner of the property is impeccably clean. From the lobby to the guest rooms, you'll be impressed by the attention to detail and the high standards of cleanliness maintained at Bach Dang Hotel.

    Show less

    Amenities and facilities

    Good6.0

    Facilities

    Most talked about facilities
    Languages spoken
    • Vietnamese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    • Sauna
    • Tours
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Currency exchange
    • Elevator
    • Laundry service
    • Luggage storage
    • Shared lounge/TV area
    • Shops
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • Front desk [24-hour]
    • Pets allowed
    Getting around
    • Car park [on-site]
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Desk
    • Fan
    • Free bottled water
    • Hair dryer
    • Internet access – wireless
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Seating area
    • Shower
    • Toiletries
    • Wi-Fi [free]

    Location

    02 Halong Bai Chay Road, Ha Long, Hạ Long, Vietnam,

    Good6.2

    Location

    Airports
    • Cat Bi International Airport (HPH)
      38.3 km
    Public transportation
    • Halong Train Station
      5.6 km
    Hospital or clinic
    • Bệnh viện Đa khoa Vinmec Hạ Long
      1.4 km
    Shopping
    • Bai Chay Commercial Center
      980 m
    Convenience store
    • Thu Huong Convenience Store
      1.1 km
    Cash withdrawal
    • ATM
      1.6 km

    What's nearby

    Popular landmarks
    • Bai Chay Bridge
      440 m
    • Dong Thien Cung
      7.1 km
    • Dau Go Gotto
      7.3 km
    • Hon Ga Choi Island
      8.6 km
    • Soi Sim Island
      12.3 km
    • Sung Sot Cave
      13.3 km
    • Luon Caves
      13.8 km
    • Cua Van Fishing Village
      18.0 km
    Nearby landmarks
    • Bai Chay Bridge
      440 m
    • Mini Mart
      970 m
    • Bai Chay Commercial Center
      980 m
    • Kidoland
      1.0 km
    • Vinmart+
      1.0 km
    • BoMi Mart
      1.2 km
    • Cầu Koi
      1.2 km
    • G7 Mart
      1.2 km
    • Ha Long Queen Cable Car
      1.4 km
    • Dragon Park
      1.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Reviews of Bach Dang Hotel from real guests

    Provided by verified guests of

    Agoda logo
    Value for money6.9
    Room comfort and quality6.7
    Cleanliness6.5
    Service6.4
    Location6.2
    Facilities6.0
    High score for Hạ Long
    Rating
    9+ Exceptional (0)
    8-9 Excellent (2)
    7-8 Very Good (1)
    6-7 Good (4)
    <6 Below Expectation (4)
    Guest Type
    Language

    Show reviews that mention 

    Showing 11 verified guest comments
    123
    6.3
    Good
    Carol from United Kingdom
    Couple
    Stayed 1 night in October 2015

    Bit out of town but lovely view of bay”

    Things I like
    The view of Halong Bay, the low cost, aircon!

    Everything went smoothly, staff were good, rooms were fine, great view of bay from balconies, breakfast was adequate. The only downside was the walking distance from centre of town.

    Reviewed October 10, 2015
    2.3
    Van from Vietnam
    Family with young children
    Stayed 2 nights in April 2014

    Potential scam - Agoda needs to look into this!”

    Things I like
    Wifi is good. Oh, and you have a (dirty) roof over your head.

    We arrived at the hotel at 3pm and ask to check in. Nope. The reception gave us a "please wait a moment", even with a baby and senior citizens in our group. Half an hour later, when we asked what is holding up, they only told us that our booking through Agoda a month ago never reached them. Another 15 minutes went by, a reception lady called me over and said they didn't have any room left. At this point I told them again I have made the booking and payments through Agoda a month ago. She said "We don't care about the payment, because you booked with Agoda". We pulled out our cell phone and called the hotline directly. The Agoda staff who spoke with us said to put the reception staff on the phone. Unluckily the call got dropped then. However, without even speaking with the Agoda staff then, the reception lady magically presents 3 keys to our rooms, despite the fact that she told us that there were no rooms left. We waited close to an hour, with an exhausted and wailing baby,and for no reason. No apology received. I would say only stay here if your other option is sleeping on the street! Room is incredibly dirty, even for a budget hotel. I'm talking trash and pubes all over the carpet, mold on walls, and stained bed sheets. Oh and if the check in process didn't demonstrate their level of service enough, here is another story for you. On the last day of our stay, I woke up at 7 AM in the morning to my mom yelling in the hallway. She has asked for toilet paper and they wouldn't give it to her! The staff did not refill toilet paper on that day. When asked, three housekeeping staff just idly stood there and told my mom to call reception. Oh, and the phones in all three rooms weren't working so we would have to hike down stair, at 7 AM, to ask for a roll of toilet paper. Of course my mom blew off, and not until then did we get toilet paper. Bottom line, don't go there if you have any other option. Please don't put yourself and your family through this!

    Reviewed May 05, 2014
    7.0
    Very good
    Aw from Singapore
    Group
    Stayed 3 nights in June 2012

    A quiet & clean hotel”

    Things I like
    Friendly and helpful staff, although they speak little English

    The hotel is plain but clean. Wi-Fi is fast. There are no entertainment facilities in the hotel and hence it would be better if you intend to spend your entire day out. Hotel staff are very helpful, but they can only converse well in Vietnamese and Mandarin. The surroundings of the hotel lacks places for food and is about 4km from the tourist port which has boats to tour Halong Bay.

    Reviewed June 23, 2012
    5.7
    Stephen from Hong Kong SAR, China
    Couple
    Stayed 1 night in May 2011

    Nothing worth to mention”

    Things I like
    relativley cheaper base on a hotel in that aera

    wifi signal sucks. english ability from staff nearly nil.

    Reviewed June 16, 2011
    5.3
    Ranmal from Austria
    Solo traveler
    Stayed 5 nights in June 2011

    Old Hotel, book a superior room”

    Things I like
    Helpfull staff, but english is a problem

    Old hotel, located about 1 km away from city centre, the night market is a good outing, to the warf where the boats starts is too far to walk, take a bike or taxi, Ha Long city, nothing to see, take boat trips to the bay, they are nice 4 to 5 hours. Do not book the boat ride with agents, just buy the tickets at the ticket office at the warf.

    Reviewed June 15, 2011
    123

    This is a popular property. Don't miss out!