bai Hotel

Ouano Ave Mandaue, Mandaue City, Cebu, Philippines, 6014 - See map
Free Wi-Fi
8.6
Excellent
0.6% this month
/10
(2,768 reviews)See what guests said
Housekeeping49
Breakfast42
Food & Dining22
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bai Hotel

"A lot of things happen and also all the staff is really world class accomodating the guests the best hotel in cebu hope to come back soon"

Jan - March 11, 2020

 bai Hotel
Lobby bai Hotel
Lobby bai Hotel
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Popular landmarks
Temple of Leah 2.61 km
Casa Gorordo Museum 4.46 km
Yap Sandiego Ancestral House 4.59 km
Fort San Pedro 4.94 km
Basilica De Sto. Nino 5.06 km
Magellan's Cross 5.17 km
Colon Street 5.19 km
Taoist Temple 5.47 km
Tops Lookout 8.85 km
Nearby landmarks
Cebu International Convention Center 250 m
Parkmall 320 m
Mandaue City Hospital 640 m
Chong Hua Hospital Mandaue & Cancer Center 650 m
The Cebruery - Craft Beer Taproom 1.07 km
J Centre Mall 1.2 km
Skywaterpark Cebu 1.2 km
St. James Amusement Park 1.33 km
Cebu North Bus Terminal 1.49 km
Asian Orthopedic Spine Institute 1.59 km
8.3

Excellent

Location rating score

Excellent location

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 2,768 reviews
Excellent cleanliness
8.9 rating for cleanliness
Excellent facilities on premise
8.7 facilities on premise
Excellent service
8.7 rating for service
Fantastic breakfast
84% positive mentions

Front Desk/Bell staff, lobby lounge staff and entertainment were excellent, breakfast buffet was 5 star I can say that.

Bethsaida | March 17, 2020

Of course, the staff at the Ume restaurant were so wonderful for making my partner's birthday so special.

Bethsaida | March 17, 2020

We enjoyed a late dinner with delicious food, attentive staff, and relaxing ambiance.

Bethsaida | March 17, 2020

We were right at home, feeling like the Queens of the South.

Veronica | December 15, 2019

Rooms was modern, very clean & spacious.

Veronica | December 15, 2019

Comfort (amenities & cleanliness).

Veronica | December 15, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.5
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.0 km

Rooms available at bai Hotel

Executive One-Bedroom Suite
Executive One-Bedroom Suite
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 2 single beds or 1 king bed
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Premier Room
Premier Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 queen bed
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Executive Room
Executive Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
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Executive Room
Executive Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Executive One Bedroom Suite
Executive One Bedroom Suite
...
  • Shower
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Deluxe Room
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
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Premier Room
Premier Room
...
  • Non-smoking
  • Shower
  • 1 double bed or 2 single be...
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Suite Executive One Bedroom
Suite Executive One Bedroom
...
    Enter dates to see prices
    Suite Executive One Bedroom
    Suite Executive One Bedroom
    ...
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      Frequently asked questions

      What time is check-in and check-out at bai Hotel?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to bai Hotel?

      Bai Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at bai Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at bai Hotel?

      Wake up to a great buffet breakfast at bai Hotel. Adults can enjoy breakfast offered with an additional charge of 988 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at bai Hotel?

      Bai Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours.

      Can special events be hosted at bai Hotel?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at bai Hotel. Small or intimate events like birthday parties can also be accomodated.

      Can business events be hosted at bai Hotel?

      On-site venues and convenient event services make bai Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people.

      What is the smoking policy at bai Hotel?

      Bai Hotel does not permit smoking in any of its rooms or indoor areas.

      Show more questions
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      What people love about bai Hotel

      • 10.0
        Exceptional

        "An awesome place to stay in which fits all my preferences."

        Ptrian

        |

        November 10, 2019

      • 10.0
        Exceptional

        "Loved this hotel right from the entrance and beyond"

        Ray

        |

        February 13, 2020

      • 10.0
        Exceptional
        Cleanliness

        "The food is excellent and cleanliness impeccable!"

        Vanessa

        |

        March 10, 2020

      Property ranking|Compared to 2,195 Cebu properties
      See all rankings
      Review score - United States
      8.9/10
      Cleanliness score
      8.9/10
      Value for money score
      8.5/10
      Service score
      8.8/10
      Better than
      97
      %
      of Cebu properties
      Better than
      96
      %
      of Cebu properties
      Better than
      94
      %
      of Cebu properties
      Better than
      94
      %
      of Cebu properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      8.6
      Excellent
      2,768 reviews
      Cleanliness
      8.9
      Facilities
      8.7
      Location
      8.3
      Read all reviews >
      What travelers say they love:
      The skydeck pool is a good place to chill with their bar ove...
      Bryan from Philippines
      Family with older children
      More about bai Hotel

      More about bai Hotel

      Well-placed in the shopping, business, family fun area of Cebu city, bai Hotel provides a most conducive spot for you to take a break from your busy days. Although the property is still on their soft opening stage, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

      Offering guests superior services and a broad range of amenities, bai Hotel is committed to ensuring that your stay is as comfortable as possible. Facilities like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store and daily housekeeping are readily available for the convenience of each guest.

      All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. bai Hotel is a smart choice for travelers to Cebu, offering a relaxed and hassle-free stay every time.

      Show less

      Most talked about facilities

      Breakfast
      53 mentions
      Swimming Pool
      29 mentions
      Food & Dining
      24 mentions
      Housekeeping
      18 mentions

      What they offer

      9.6
      Exceptional

      "It's top priority is the safety & well being of their guests..."

      R.

      |

      February 24, 2020

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Cafe Bai
      Menu:A-la-carte
      Marble & Grain Steakhouse
      Cuisine:International
      Menu:Buffet

      Nearby restaurants

      Filipino cuisine
      Filipino cuisine
      Simply J's Cafe & Restaurant
      3.9 km Filipino, Italian
      Muvanz Pocherohan and Seafood
      4.8 km Filipino, Seafood
      American cuisine
      American cuisine
      Dunkin' Donuts
      2.4 km American, Fast food
      KFC
      2.4 km American, Fast food, Halal
      Jazz'n Bluz
      2.4 km American, Asian, Bar
      Asian cuisine
      Asian cuisine
      Adora's Restaurant
      680 m Asian, European
      Pochero Sa Kusina Uno de Cebu
      1.9 km Asian, Filipino
      Cafe Breeze
      2.3 km Asian, Filipino, International

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of bai Hotel from real guests

      Overall rating
      8.6
      Excellent
      From 2768 reviews
      9.0Room comfort and quality
      8.9Cleanliness
      8.8Service
      Agoda Reviews (1840)Booking.com Reviews (928)
      Rating via Agoda8.6
      /
      10
      Cleanliness8.9
      Facilities8.7
      Location8.3
      Service8.7
      Value for money8.5
      High score for Cebu
      Rating
      9+ Exceptional (407)
      8-9 Excellent (109)
      7-8 Very Good (115)
      6-7 Good (46)
      <6 Below Expectation (88)
      Time of the year
      Mar - May (154)
      Jun - Aug (165)
      Sep - Nov (155)
      Dec - Feb (291)
      Don't miss out!Users are booking a place in Cebu every 2 minutes on Agoda.com
      All guests (1840)
      All room types
      All languages

      Show reviews that mention 

      Showing 765 verified guest comments
      12345
      10.0
      Exceptional
      Ray from United States
      Couple
      Stayed 4 nights in December 2018

      AMAZING STAY AT THE BAI HOTEL CEBU”

      The Bai Hotel Cebu was an amazing stay. The service, food, room, amenities, and everything about the Bai Hotel was outstanding. Words can't describe the experience during my stay. In the past I stayed at the Marriott at Ayala Mall but if I knew then what I know now I would have stayed at the Bai Hotel. The service by the staff was amazing, room and housekeeping the best and food, off the charts. The best breakfast buffet ever and I'm serious, the Cafe is the best. If you want an experience like never before visit the Twighlight Rooftop Lounge. Keep up the great work Bai Hotel, I will be back again and again when I return to Cebu. The Bai Hotel is Best in Class !!

      Reviewed December 27, 2018

      Hi Ray. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had an amazing staycation with us. Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for choosing bai Hotel Cebu and we hope to see you again on your next visit!

      Responded January 11, 2019
      bai Hotel
      10.0
      Exceptional
      Frank from United States
      Solo traveler
      Premier Room
      Stayed 28 nights in April 2018

      Cebu New 5 Star Resort”

      I had the privilege of staying at the BAI Hotel for 1 month in May 2018. The hotel informs you in advance that they are still in soft opening but you would not know it from the 5 Star service that I received during my stay. I work in the hotel industry and understand how difficult it is to deliver consistent 5 Star service but the BAI Hotel has accomplished this already in all facets of the Hotel from Hskp, Front Office, Safety & Security and an amazing Food & Beverage experience. The sushi restaurant and Sushi chef is incredible to the point that I won't be able to eat sushi in the USA anymore. The General Manager at this Resort is hands on in the Operation and it shows in the staff and high service standards. I travel to Cebu twice per year and have stayed at many of the top Hotels but I have now found my new home at the BAI Resort.

      Reviewed May 20, 2018

      Hi Frank. Thank you for sharing your feedback regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for the kind words. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit.

      Responded May 21, 2018
      bai Hotel
      9.6
      Exceptional
      Sabrina from Philippines
      Business traveler
      Deluxe Room
      Stayed 1 night in October 2019

      Great stay for business”

      Bai Hotel is excellent value for money for a few night's stay. It is a short ride from the airport, and their airport greeter was very friendly and efficient. The rooms are adequately sized for 2 people, and the beds were firm and comfy. Air conditioning was so, so cold and a welcome treat from the hot Cebu sun. There are several restaurants within the hotel which was convenient, and the hotel offers shuttle services to the different malls as well. The selection at breakfast was plentiful. Hands down best part of Bai Hotel was the staff-- from the airport greeter to the bell boy that helped us load our luggage into the car when we were leaving-- so welcoming and friendly and you can tell they just want to make your stay as comfortable as possible. Highly recommended.

      Reviewed October 15, 2019

      Dear Sabrina, thank you for your review and for sharing your experience with us. We're happy to extend to you our warmest welcome :) We look forward to seeing you agian soon!

      Responded October 16, 2019
      bai Hotel
      9.6
      Exceptional
      Monica from Philippines
      Business traveler
      Stayed 3 nights in March 2018

      Excellent”

      Got upgraded t the Executive room for now reason. on my first night, Thirdy, from housekeeping was very kind to fix my bed ready for sleeping and left a box of chocolate coated mangoes. Very comfortable and clean bed. Wifi was nice and fast. My only complain is the bidet, it wasn't working but it's not a deal breaker. I travel to Cebu for business almost every month, and Bai Hotel will most definitely be on top of my list.

      Reviewed March 18, 2018

      Thank you for sharing your feedback regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rest assured that we will address your concern and ensure we improve on this. Thank you for staying at the bai Hotel Cebu and we hope that you will consider us for your next trip!

      Responded March 20, 2018
      bai Hotel
      9.6
      Exceptional
      Cheryl from Philippines
      Family with teens
      Premier Room
      Stayed 1 night in November 2018

      I was delighted beyond expectations! A must try! I will definitely bring more friends next visit!”

      From the moment you arrive til you leave, you will be impressed by the hospitality, kindness and efficiency of the staff!. I am a seasoned traveler and I have tried some of the best hotels worldwide. . So I am not easy to impress... I must admit tho that for the rate I paid for our stay, I did not expect to be blown away. The rooms are very well appointed, clean and very classy!.. Since they knew we were a family, they even made sure we had adjoining rooms. Their buffet is sumptuous and delicious!. I wish we had more time to explore the rest of the hotel. But I plan to return!. It took us only 30 mins to get to the hotel from the airport. Did not see any shopping mall though. But then again we visited Cebu this time for just one event. Shopping was not part of the plan! So. Congratulations Bai!. You make me proud to say I am a Filipina !

      Reviewed December 02, 2018

      Hi Cheryl. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a great time staying with us. Also, thank you for the kind words regarding our buffet. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at bai Hotel Cebu and we can't wait to see you again on your next visit. Happy holidays! Cheers!

      Responded December 06, 2018
      bai Hotel
      9.6
      Exceptional
      Simon from United Kingdom
      Couple
      Stayed 1 night in November 2018

      Exceptional Hotel”

      This Hotel is of a high standard and well worth the cost. It's facilities are second to none and the roof top pool and bar area are very relaxing with great staff and good views of the city. The staff in general in the hotel are very good and the breakfast has probably the best selection and range of food i've seen anywhere in the word. Location is not prefect but in all honesty Cebu is not a nice city (Dirty, busy and Unsafe. You wouldn't want to take a walk at night away from the hotel) but we used this as a stopover before getting a ferry elsewhere and was very very impressed with the Hotel. We would have no hesitation in recommending this hotel and would stop here again if we needed and a stop over in Cebu

      Reviewed November 26, 2018

      Hi Simon. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a great time here at bai Hotel Cebu. Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Cebu as a whole is surely a dream destination among local and foreign tourists who consider themselves beach bums, adventure junkies, or city explorers. Cebu has so much to offer, from pristine beaches to historical landmarks to mouthwatering delicacies unique to the island. Thank you for choosing and recommending bai Hotel Cebu. We hope to see you again on your next visit!

      Responded November 28, 2018
      bai Hotel
      9.6
      Exceptional
      Daniel from Australia
      Business traveler
      Stayed 2 nights in November 2018

      Amazing new hotel - Will be back”

      I booked a club room on an upper floor for a few days, and was pleasantly surprised at this hotel, having moved from Crown Plaza because it's gone severely down hill now. Not a single complaint about the Bai Hotel. Having access to the club lounge meant that for 3 days, i never ventured below the 20th floor, even though i was traversing to/from Pool, bar, restaurant, nightclub, and my room. Well done guys ! Exceptionally nice food. Exceptionally nice reception staff whose names i wish i could remember to thank them here. Nothing too much trouble, and the room was better than the photos. DEFINITELY will be back again soon... Cheers !

      Reviewed December 11, 2018

      Hi Daniel. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a great time during your stay. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit.

      Responded December 13, 2018
      bai Hotel
      9.2
      Exceptional
      Michael from United States
      Family with young children
      Stayed 3 nights in January 2019

      Cebu Trip 2018/2019.”

      Very outstanding staff, the staff were so great we reserved another trip for the end of the year December 2019,. We are from California & this time we are bringing some family from Manila for the vacation too for 4 nights this time. The welcoming staff at the entrance were most helpful, courteous, polite & very friendly. We traveled with our 2 year old daughter, she made a mess on the second day, the housekeeping staff were most helpful & very understanding much appreciated, we would like to give our warmest "thank you" to Mr. Jack (lead) & his associate Ms. Angelica for their services (08Jan2019) were very pleasant & professional. In the (Buffet) area Mr. Christian was very attentive & professional in his services, please convey our sincerest appreciation to his superb customer service. Overall the entire staff of the Bai Hotel were very friendly & most customer service oriented, hence why we are returning for another stay at the Bai Hotel. Thank you, Dr. M. Baltzelle

      Reviewed January 12, 2019

      Hi Michael. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad that you had a wonderful stay with us. Thank you for choosing bai Hotel Cebu and we hope to see you again on your next visit!

      Responded January 18, 2019
      bai Hotel
      8.8
      Excellent
      Scott
      Couple
      Deluxe Room
      Stayed 6 nights in August 2019

      Hotel Policies delivered very unprofessionally”

      I have to say that the hotel is very nice, the location is good and the staff was very polite and helpful. I reserved 2 rooms for 1 week. After 3 days into our stay we prepared to have breakfast at the buffet. After being seated at our table a staff member returned within a minute to inform us that there will be a 1,500 peso charge if we leave any food on our plates. Now having been there for several days and not being informed of this policy nor have we been leaving or wasting food previously, I thought this was a very rude way to deliver a hotel policy to your paying guest. In the several days that we have been having breakfast at the hotel I never witnessed other guest being informed of this policy nor did I when I watched other guest being seated that morning. Needless to say, we immediately left the restaurant and I informed the management of this poor and unprofessional timing to deliver such a policy. As much as I travel to Cebu, I will never stay at the Bai again.

      Reviewed October 26, 2019

      Hello Scott, We are very sorry for your experience. We understand that you are very disappointed. Although we only responded to your review now, we have taken necessary actions to prevent this from reoccurring. We hope you would still consider us in the future.

      Responded October 29, 2019
      bai Hotel
      9.2
      Exceptional
      Kristine from Singapore
      Family with young children
      Stayed 2 nights in March 2018

      Great stay. Although level 5 where the kids playroom is still undergoing renovations”

      All the staff were friendly and helpful. plus they have a no tipping policy which is rare and new in Cebu. Had been craving for taho for so long and alas! Found it in their breakfast buffet! Bai hotel just made a very preggy woman very happy! Would definitely stay there on my next visit!

      Reviewed March 20, 2018

      Thank you for sharing your feedback regarding your stay with us! Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit!

      Responded April 03, 2018
      bai Hotel
      9.2
      Exceptional
      Sherelline from Philippines
      Solo traveler
      Premier Room
      Stayed 2 nights in June 2018

      Not sound-proofed enough”

      The room from where i stayed isn't well sound-proofed. I can hear loud noises booming from the ceiling of my room. Hotel is near Park mall, about 3-5 mins walk which is a good thing. They provide tight security with xray baggage scanners upon entering the lobby of the hotel. As for food and customer service, still more rooms for improvement. Overall, i had a good stay and I am considering coming back again when I visit Cebu City next year.

      Reviewed September 21, 2018

      Hi Sherelline. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the inconvenience that this has caused you. We already have forward your concern to the proper department. Rest assured that we will address your concern and ensure we improve on this. We provide the necessary security measures for the safety of all of our guests.Thank you for staying at bai Hotel Cebu and we hope to see you again soon!

      Responded September 26, 2018
      bai Hotel
      10.0
      Exceptional
      Peter from Philippines
      Couple
      Stayed 1 night in August 2018

      Great Pool Bar and Rooftop Restaurant”

      We decided to spend the night in the Bai Hotel just for the hell of it and we are glad we did. The only downside was the length of time spent waiting to check in. We were third in line, three check in girls and we had to wait just under 25 minutes before we were called up. Have to admit they made up for it by giving us an upgrade which was appreciated. The pool bar was just amazing with the vies from the rooftop and the service was exceptional The roof top bar and restaurant was awesome to say the least. Place was clean, service was fantastic by all members from reception to breakfast and dinner restaurant staff. Food was plentiful with Asian and western meals provided and well laid out. Great place to stay and we enjoyed going there so much so that we have booked our daughter and son in law to stay there around Christmas time

      Reviewed August 20, 2018

      Hi Peter. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the inconvenience that this has caused you. We are currently experiencing a high occupancy rate. Rest assured that we will address your concern and ensure we improve on this. Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at bai Hotel Cebu and we can't wait to see you again on your next visit!

      Responded August 22, 2018
      bai Hotel
      9.6
      Exceptional
      Mohammed from Singapore
      Couple
      Stayed 3 nights in December 2018

      Great stay”

      Great stay here over at Bai Hotel. The staff was great, smiley, and don't judge you for the clothes you wear (shorts and slippers). Check in took a long time but I do not blame the staff as the queue was super long over the long weekend. The staff were professional and efficient as they try to clear as fast and they can. The rooms were gorgeous. Huge and very well maintained. In Dining (Rooms) was great too. Food came fast and hot (but it's a little pricey). Located exactly across Park Mall and close to night life. Would recommend this place.

      Reviewed January 04, 2019

      Hi Mohammed. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the long queue during check-in, especially on long weekends. We are experiencing a high volume of guests during long weekends. Rest assured that we will address your concern and ensure we improve on this. Thank you for choosing bai Hotel Cebu and we hope to see you again on your next visit!

      Responded January 11, 2019
      bai Hotel
      8.8
      Excellent
      Diana from Philippines
      Couple
      Premier Room
      Stayed 1 night in August 2019

      Nice”

      Very nice experience from my first bai Hotel visit. The room is not really that big but has enough room. The toiletries are fine. The view from our room at the 17th floor is not really nice since we are overlooking some sort of evac area. But the view from the pool at the 21st floor is nice. Pool is not really big but I didn't mind. It was super windy up there and almost impossible to swim due to the coolness of the air. Food at dinnertime is good. Breakfast was even better, in my opinion. The hotel is near a mall so you have an option to go out and find more places to eat or do something on your spare time.

      Reviewed September 18, 2019

      Dear Diana, thank you for taking the time to write us a review :) Thank you for choosing to stay with us. We hope you can visit us again when the weather is a bit better :)

      Responded September 19, 2019
      bai Hotel
      9.6
      Exceptional
      Stephen from Australia
      Solo traveler
      Stayed 2 nights in June 2018

      Nice New Modern Hotel”

      Nice new modern hotel across the road from Park Mall and approx 30 mins from both Airport & Ferry terminal depending on Cebu traffic conditions. Cebu City Mall was 10 mins by taxi. Facilities were excellent & the a sumptuous array of food at the buffet on Level 2 plus in the Executive Lounge if you upgrade.

      Reviewed June 22, 2018

      Hi Stephen. Thank you for sharing your feedback regarding your bai experience with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Also, thank you for the kind words regarding our food. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at bai Hotel Cebu and we hope to see you again on your next visit.

      Responded June 25, 2018
      bai Hotel
      10.0
      Exceptional
      Lance from New Zealand
      Group
      Stayed 1 night in April 2018

      The Bai hotel is second to none in Cebu Pure opulence with staff the are respectful and curtious ”

      When you enter the Bai you firstly will meet a tight security screening the instantly gives you a feeling safety as you move through the lobby As you transit swiftly though the booking facilities you are also given refreshments while the concierge will have your baggage transfered to your room You are then able to enjoy the facilities at the Bai Which include the swimming pool on the 21st floor and sun lounge Or dine in the bistro on the 2 nd floor Which offers such an array of fine foods your hunger will be satisfied from around the globe I felt as though I was part of a family when I stayed and will return soon Captain Buck Lane

      Reviewed May 05, 2018

      Hi Lance. Thank you for sharing your feedback regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you for your kind words. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit.

      Responded May 09, 2018
      bai Hotel
      8.4
      Excellent
      Trevor from United Kingdom
      Business traveler
      Stayed 1 night in November 2017

      Holds a lot of promise”

      My visit to the Bai Hotel was very short, I arrived after 10pm and checked out at 6 the following morning, so my experience was very limited. However from what i saw the rooms were well equipped, and very clean (as they should be given that this is a new hotel). My negative comments would be that the mini-bar should be stocked, and please provide a choice of coffee in the room. I take neither milk nor sugar in my coffee, so packs of 3in1 coffee mix are as much use as a lead parachute. The positives were the staff who very clearly have been very well trained, grace in particular at the front desk was excellent.

      Reviewed December 03, 2017

      Hello Trevor! Thank you for your review. Our deluxe rooms only provide a refrigerator where you can stock up on your own. Our premier and executive rooms come with a fully stocked mini bar for guest consumption. It is such a shame that your stay was so quick. We hope you could visit us again soon and find time to catch the sunset by the pool. It's an amazing view! Regards, Bai Hotel Cebu

      Responded December 29, 2017
      bai Hotel
      10.0
      Exceptional
      Ptrian from Malaysia
      Solo traveler
      Executive Room
      Stayed 3 nights in November 2019

      Excellent and great value for money ”

      Bai hotel..an awesome place to stay in which fits all my preferences. Excellent location, delicious food and wonderful staff. I’d like to point out some staff members that went out of their way to assist with my needs during my stay; Rose, Felish, Paulo and Jovelyn that are primarily based in the Executive Lounge. Thank you once again for another wonderful stay.

      Reviewed November 10, 2019

      Hello Ptrian! Thank you for giving us a perfect 10! We hope to see you again soon, bai!

      Responded November 11, 2019
      bai Hotel
      8.4
      Excellent
      Rose from Canada
      Family with young children
      Premier Room
      Stayed 1 night in March 2019

      Excellent”

      Everything is perfect. But there is a 1 thing, the space of their rooms. I've been so many hotels in cebu but bai hotel their room space bit small compare to others. But their breakfast was fantastic.

      Reviewed March 08, 2019

      Hi Rose. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our rooms are all standard size. Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for choosing bai Hotel Cebu and we hope to see you again on your next visit!

      Responded March 11, 2019
      bai Hotel
      9.6
      Exceptional
      lydia from Philippines
      Couple
      Stayed 3 nights in July 2018

      Truly Exceptional ”

      Everything I love with this Hotel. Book premier room for 3 nights and since when arrived the first day we were really impressed of the room as it is very comfortable in a modern well designed feels you are in a five star class hotel. Breakfast were really great as like you were in a buffet resto. Would definitely come back in this hotel every time staying Cebu.

      Reviewed July 19, 2018

      Hi lydia. Thank you for sharing your bai experience regarding your stay with us! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Also, thank you for the kind words regarding our breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the bai Hotel Cebu and we hope to see you again on your next visit!

      Responded July 20, 2018
      bai Hotel
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      bai Hotel
      |Excellent 8.6
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Temple of Leah
      • Cebu North Bus Terminal is within 1.49 km
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