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Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort

Removed from saved list

9

Exceptional

1,769 reviews

1,769 reviews

Breakfast27
Housekeeping27
Swimming Pool13
See map

9.3

Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Movie Street Entertainment

130 m

Sorya Shopping Centre

150 m

The Place Club

180 m

Angkor Independent Tailor

180 m

Preah Sihanouk Street

250 m

Popular landmarks
Independence Monument

470 m

Tuol Sleng Genocide Museum

950 m

Silver Pagoda

1.2 km

Royal Palace

1.3 km

National Museum

1.3 km

Closest landmarks
Angkor Chey

140 m

Equinox Bar

150 m

U-Care Pharmacy

190 m

Nataraj Yoga Studio

230 m

La Santé Medical Center

270 m

2021

Baitong Hotel & Resort

10 Samdach Louis Em St. (282), Chamkar Morn, Phnom Penh, Cambodia, BKK1 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chamkar Morn part of Phnom Penh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Phnom Penh

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [outdoor]

Exercise area

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

15 travelers have booked today.

Value for money8.9
Distance to city center1km
Location rating9.3
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km

Rooms available at Baitong Hotel & Resort

Standard King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 54 m²/581 ft²
  • Pool view
  • 1 sofa bed and 1 super king...
Enter dates to see prices
Superior Pool View Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Superior City View Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe City View
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Superior Garden
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Plunge Pool
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Plunge Pool
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Garden Terrace
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Baitong Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Baitong Hotel & Resort?

Baitong Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Baitong Hotel & Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Baitong Hotel & Resort?

Wake up to a great buffet breakfast at Baitong Hotel & Resort. Children can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Baitong Hotel & Resort?

Baitong Hotel & Resort features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests.

Can special events be hosted at Baitong Hotel & Resort?

Small or intimate events like birthday parties and entertainment events can also be accomodated. Event decoration service is offered to help your event go smoothly.

Can business events be hosted at Baitong Hotel & Resort?

On-site venues and convenient event services make Baitong Hotel & Resort an ideal choice for hosting events such as corporate events, conferences and meetings.

What is the smoking policy at Baitong Hotel & Resort?

Baitong Hotel & Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Baitong Hotel & Resort?

Restaurants including Jaru, Nike's Pizza House and Mt Manaslu are popular in Baitong Hotel & Resort’s neighborhood which is known as Chamkar Morn.

What popular shopping places are close to Baitong Hotel & Resort?

Shopping options in Baitong Hotel & Resort’s Chamkar Morn neighborhood include Central Market, Russian Market and Aeon Mall.

What are popular attractions near Baitong Hotel & Resort?

Guests at Baitong Hotel & Resort can easily visit Tuol Sleng Genocide Museum, Bassac Lane and Wat Langka located in the Chamkar Morn area.

What popular natural sightseeing spots are close to Baitong Hotel & Resort?

Baitong Hotel & Resort’s nearby natural sights include Boeung Trabek located in the same Chamkar Morn area.

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Explore the neighborhood

What people love about Baitong Hotel & Resort

  • 10

    Exceptional

    "Absolutely beautiful hotel with an outstanding pool"

    Jamal

    |

    June 21, 2022

  • 10

    Exceptional

    "The two pools offered were amazing and had great service at both."

    Janet

    |

    June 21, 2022

  • 9.6

    Exceptional
    Staff 

    "Friendly staff, convenient area and lots of restaurants nearby."

    Aw

    |

    June 19, 2022

Property ranking|Compared to 622 Phnom Penh properties
See all rankings
Location score
9.3/10
Value for money score
8.9/10
Service score
9.2/10
Cleanliness score
9.3/10
Better than
99
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Overall rating:

9

Exceptional
1,769 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
Very close to any restaurant and any place you want to go
jimi from Cambodia
Solo traveler
More about Baitong Hotel & Resort

More about Baitong Hotel & Resort

Baitong Hotel & Resort

Baitong Hotel & Resort is a distinct addition to Phnom Penh and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by Baitong Hotel & Resort help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Baitong Hotel & Resort.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Baitong Hotel & Resort. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Baitong Hotel & Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Baitong Hotel & Resort also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Baitong Hotel & Resort begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Baitong Hotel & Resort. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Baitong Hotel & Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't spend all your time inside while in Phnom Penh! Be sure to visit Royal Palace located 1.2 km away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 1.5 km away.


Reasons to stay here

Compared to other accommodations in Phnom Penh, facilities here are rated higher than 98% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

3 mentions

Housekeeping

3 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Italian
  • Khmer
  • Malay
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Streaming service like Netflix
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
  • Window
Location
10 Samdach Louis Em St. (282), Chamkar Morn, Phnom Penh, Cambodia, BKK1
Exceptional
Location

9.3

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    8.7 km
  • Rach Gia Airport (VKG) - Vietnam
    178.8 km

Public transportation

  • Capitol Bus Station
    1.1 km
  • GST Bus Station
    1.6 km

Hospital or clinic

  • Angkor Chey
    140 m

Shopping

  • Central Market
    1.5 km

Convenience store

  • Smile Mini Mart
    890 m

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Independence Monument
    470 m
  • Tuol Sleng Genocide Museum
    950 m
  • Silver Pagoda
    1.2 km
  • Royal Palace
    1.3 km
  • National Museum
    1.3 km
  • Central Market
    1.5 km
  • Russian Market
    1.9 km
  • Sisowath Quay
    1.9 km
  • Wat Phnom
    2.4 km
  • Choeung Ek Genocidal Center
    8.2 km

Nearby landmarks

  • Movie Street Entertainment
    130 m
  • Angkor Chey
    140 m
  • Sorya Shopping Centre
    150 m
  • Equinox Bar
    150 m
  • The Place Club
    180 m
  • Angkor Independent Tailor
    180 m
  • U-Care Pharmacy
    190 m
  • Nataraj Yoga Studio
    230 m
  • Preah Sihanouk Street
    250 m
  • La Santé Medical Center
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee15 USD
  • Distance from city center1km
  • Travel time to airport (minutes)50

Extras

  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 105
  • Room voltage220
  • Year property opened2019

Parking

  • Daily parking fee0 USD
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Baitong Hotel & Resort from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.3
Facilities9.0
Location9.3
Service9.2
Value for money8.9
High score for Phnom Penh
Rating
9+ Exceptional (182)
8-9 Excellent (31)
7-8 Very Good (22)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (51)
Jun - Aug (60)
Sep - Nov (62)
Dec - Feb (77)
All guests (728)
All room types
All languages

Show reviews that mention 

Showing 250 verified guest comments
12345
9.6
Exceptional
Faith from Philippines
Family with teens
Deluxe Plunge Pool
Stayed 1 night in December 2019

A gem in the heart of Phnom Penh”

Thank you Baitong Hotel and Resort Phnom Penh for making my father’s birthday extra special. Very cozy hotel in the heart of Phnom Penh; beautiful architecture, interiors and landscape—-the oasis/hanging gardens of Babylon concept is well executed.

Reviewed December 31, 2019

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Dear Faith, Thank you for your extensive review of Baitong Hotel & Resort. I am pleased that our team could welcome you for what sounded like a most comfortable and enjoyable time spent with us! It is so wonderful to hear that we could make his birthday extra special, and the team provided consistently great service. This is something which is so important to us so I am pleased to hear that we are on the right track. It was a pleasure to welcome you as our guests once again, and we look forward to continuing to welcome you for many more memorable stays with us. Warm Regards, Borami Shin Hotel Manager

Responded January 12, 2020
Baitong Hotel & Resort
10.0
Exceptional
WARISA from Thailand
Business traveler
Standard Twin
Stayed 2 nights in January 2020

Good service! Clean place to stay<3”

I've experienced that this place was one of the most wonderful places to stay in Phnom Pehn. I'm really impressed by the design, the cleanliness and the friendliness Baitong Hotel & Resort gave to their guests. Well, I couldn't end the compliment without mentioning my perfect breakfast, which I can order an egg benedict for free! Wow... Love that so much <3<3

Reviewed January 20, 2020

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Dear WARISA, Thank you for choosing to stay with us at Baitong Hotel recently. It is always our wish to understand how our guests feel about us, and so I thank you for sharing your great comments. Guest experience is something our team of colleagues take great pride in and we have already passed them on to the team to ensure we motivate them onwards. It was a pleasure to welcome you and we hope to see you again soon! Warm Regards, Borami Shin Hotel Manager

Responded January 26, 2020
Baitong Hotel & Resort
10.0
Exceptional
Min from South Korea
Business traveler
Superior City View King Room
Stayed 3 nights in October 2019

Quality Hotel, indeed”

I was on a 3N5D business trip in Oct. 2019, and stayed here for 3 nights. The room was very neat and clean, and I liked the unique design of the building as well. The location is good enough to take a tuk tuk to look around, and a 24H supermarket is located within about 5 minutes of walk. The staff members were all kind and nice, and they would say "good morning, sir" or "good evening, sir" to make my day. The breakfast service is also what I liked the most. They serve decent order-based egg dishes on top of the buffet; and you should definitely try their seafood noodles. Overall, I got the best experience for the price of the stay. If I visit Phnom Penh again in the future, I'll for sure consider revisiting this place.

Reviewed November 03, 2019

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Dear Min, We thank you immensely for taking the time to share your experience with us and to the other readers as well and it is much appreciated. Your compliments ‘Quality hotel, Indeed’ and more are definitely inspirational to the whole team of Baitong Hotel. We are delighted experienced exemplary guest services throughout your stay. It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again, thank you so much for your review and am truly elated that you had such a fantastic stay. Should your travels bring you back to Phnom Penh, I and the team hopefully you will visit us again. Kind regards, Borami Shin Hotel Manager

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Baitong Hotel & Resort
8.8
Excellent
Dax from Canada
Couple
Superior Pool View Room
Stayed 2 nights in February 2020

Amazing oasis in the middle of the city”

Baitong Hotel and resort was amazing!! The jungle pool and balcony of our room made it feel like we were on a island and not in the city! The staff was so helpful and kind. They even had a beautiful bouquet of flowers on our arrival for our honeymoon, along with other small gifts. The breakfast was great! The location was good. We definitely recommend this place !

Reviewed March 02, 2020

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Dear Dax, Thank you for choosing to stay with us at Baitong Hotel on your honeymoon. It is always refreshing to receive positive comments and I will personally be sharing your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable stay. My team and I hope that sometime soon in the future we might have the opportunity to welcome you back to Baitong Hotel. Warm Regards, Borami Shin Hotel Manager

Responded March 07, 2020
Baitong Hotel & Resort
8.4
Excellent
Patrick from United States
Couple
Deluxe Pool View
Stayed 1 night in July 2019

Soft Opening Super Value”

Hotel still super new. The room rates was very good - with a high value introductory rate. Still missing services which we were notified of - no room service, no restaurant apart from breakfast, service at only one of two pools, no wine glasses at all for our own wine, no DNDisturb signage, no proper ice in abundance. The rooms were smart, large, modern and well-appointed. Bed, bedding and pillows super plush and comfortable. Blackout curtains worked like magic. Bathroom really big and practical. Some design element choices and layout in the bathrooms are less sensible and puzzling. The finish of details to the hotel was good but misses that last 5-10% of mindful attention to detail that prevents it from being a really higher end property. The HUGE problem is the forest pool area tiling. When wet, it is super dangerous and hazardous anywhere near it and the stairs. People WILL slip and fall. Kids will definitely get injured. Staff super nice. Informative. Need practice.

Reviewed July 19, 2019

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Have a good day! We are happy to hear from you, and we would like to apology that still missing services which we were notified. Thank you!

Responded July 30, 2019
Baitong Hotel & Resort
10.0
Exceptional
pawan from Australia
Couple
Standard King
Stayed 1 night in July 2019

Great atmosphere with beautiful pools”

I am glad I walked in this hotel and gave it a chance. We were warmly welcome with a great smile. I stayed with my partner and had a great experience, we really enjoyed our stay in Baitong Hotel. The pools are beautiful and breakfast was delicious. I will definitely be visiting Baitong again.

Reviewed July 10, 2019

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Have a nice day! We are very happy to hear from you, and we hope to see you again soon. If you have any concerns, please do not hesitate and feel free to let us know. Thank you so much for choosing our hotel for stay when you are in Phnom Penh. ;) ;)

Responded July 30, 2019
Baitong Hotel & Resort
10.0
Exceptional
Donald from Australia
Couple
Standard King
Stayed 1 night in June 2020

Clean and luxury”

Great hotel in Phnom Penh in my favourite area. About 10 min tuk tuk to the river which is great if you don’t like staying in the grunge area. Quality comfortable beds. Great shower. Good breakfast. Great restaurants terrazzo Italian, Pacau and dig us for meat. Plus plenty of others sushi Mexican also Starbucks coffee club and browns within a couple of blocks

Reviewed June 20, 2020

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Dear Donald, Thank you for taking your time to provide us with valuable feedback following your recent stay with us. It is wonderful to read that you were very happy with your experience and took delight in our location. It is comments like yours of a positive stay experience that will certainly motivate our team to continue providing excellent services to ensure all our guests enjoy a memorable time spent with us. I do hope we can continue to look forward to welcoming your return in the not too distant future. Warm Regards, Borami Shin Hotel Manager

Responded June 21, 2020
Baitong Hotel & Resort
10.0
Exceptional
Bomi
Business traveler
Standard King
Stayed 1 night in September 2019

Exceptional”

Even better than last time! Kuang seafood in the hotel is my favorite restaurant in Thailand. Exceptional service all the way around. The staff went up and beyond service for me. The rooms were clean, updated and stylish. Thank you for making a wonderful experience once again.

Reviewed September 06, 2019

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Dear Bomi, Welcome back to hotel and thank you for your lovely review. Your very positive comments on the general facilities and the staff are greatly appreciated and we are happy that you enjoyed your meal at Kuang Seafood. Thank you again for sharing your experience. We look forward to personally welcoming you back to the Baitong Hotel in the near future. Kind regards, Borami Shin Hotel Manager

Responded September 08, 2019
Baitong Hotel & Resort
9.2
Exceptional
ganna from Germany
Family with young children
Deluxe City View
Stayed 2 nights in January 2020

great place to stay”

We liked our stay in Baitong hotel. The only issue we had is with food. If you want to eat during the day, you have 2 options: thai restaurant or snacks at the bar. Both are not opened whole day and the hotel has no room service.

Reviewed January 07, 2020

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Dear Ganna, Thank you for taking the time to share your detailed experience with us. We are pleased that you enjoyed your stay with us. Baitong hotel is still on progress to develop its facilities as well as Room service and will be ready in a short period and the food beverage outlets has different operating hour during a day. We truly appreciate your valued comments and please accept my sincere apology for any inconveniences. We make every effort to review and address all guest experiences very carefully, and it is only through detailed feedback such as this, that we can do so. On behalf of the team I wish you the very best in your future endeavors and we hope to be able to welcome you back again in the future. Kind Regards, Borami Shin Hotel Manager

Responded January 12, 2020
Baitong Hotel & Resort
10.0
Exceptional
Kim from Cambodia
Business traveler
Superior City View Twin
Stayed 1 night in September 2019

Enjoyed stay”

- Various selections of breakfast - Unique design of Pool -Lunch at Thai restaurant in the hotel was delicious. - Hotel employee is very helpful - Mattress of bed was very comfortable - Many restaurants nearby the hotel -

Reviewed September 04, 2019

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Dear Kim, Thank you for staying at Baitong Hotel and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager

Responded September 07, 2019
Baitong Hotel & Resort
9.6
Exceptional
Aaron from Australia
Couple
Superior City View King Room
Stayed 2 nights in January 2020

Excellent hotel”

Amazing hotel in a very convenient location in Phnom Penh. Staff and facilities are amazing. Some construction is happening in the area but that is happening everywhere in Phnom Penh and it didn't disturb our stay.

Reviewed December 30, 2020

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Dear Aaron, Thanks for our valued comment with understand the growing city with many instruction in the area. We hope to have opportunity to welcome you again soon. Best regards, Ung Sibon Front Office Manager

Responded January 18, 2021
Baitong Hotel & Resort
9.6
Exceptional
Katja from Netherlands
Family with teens
Standard King
Stayed 3 nights in August 2019

Exceptional”

Absolutely great hotel. just opened so the restaurant/rooftop bar was not open yet. A lot of green, trees etc that makes you not feel being in the middle of a big city. Really confortable beds, the best we had in Cambodia!! Stad is helpfull and friendly. Good WiFi. We highly recommend this hotel

Reviewed August 11, 2019

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Dear Value guest, Thanks for your feedback. We hope that your travels will bring you once again to Phnom Penh in the near future.

Responded August 12, 2019
Baitong Hotel & Resort
9.6
Exceptional
Patricia from United States
Solo traveler
Standard King
Stayed 1 night in November 2019

Very nice hotel”

I had been staying in more boutique style accommodations while in Asia, and have a preference for the uniqueness of such hotels. Baitong is more of a "Big" hotel. If that's your thing, then I'm sure you'd enjoy. The staff is very kind and accommodating. Extensive breakfast. Nice shower & very comfortable bed + lines. Really no complaints.

Reviewed November 26, 2019

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Dear Patricia, Thank you very much for your generous review and for sharing your unique experience at Baitong Hotel & Resort. It was a true pleasure reading to your feedback review about your recent stay capturing to your positive impression on the overall stay at our hotel. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really do hope we that we will have the pleasure of welcoming you back again soon! Warm Regards, Borami Shin Hotel Manager

Responded December 07, 2019
Baitong Hotel & Resort
10.0
Exceptional
ka from Malaysia
Group
Superior City View King Room
Stayed 3 nights in August 2019

Highly recommend”

We had 3 nights here. Room and bathroom are spacious and clean. Feel so relaxing especially when you are at their swimming pool. Surrounded by beautiful trees. Staffs are friendly and helpful. Breakfast is amazing !

Reviewed September 04, 2019

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Dear Ka, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that the room, breakfast and forest pool fully met your expectations. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager

Responded September 08, 2019
Baitong Hotel & Resort
8.8
Excellent
ninad from India
Couple
Standard King
Stayed 2 nights in September 2019

Good rooms and location ”

Good Rooms and Location, total value for money, excellent pool a must visit during your stay, staff is friendly, warm and very hospitable. Breakfast is good. Moderate variety. Rooms are clean and very comfortable. Recommend

Reviewed October 15, 2019

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Dear Ninad, Thank you for your feedback regarding your stay with us at Baitong Hotel. It is always delightful to learn and see positive feedback when it comes to customer service, which matters the most to us. We strive to provide exceptional service to all of our guests and your kind comments have been passed on to the team of Baitong Hotel for our service towards our guest. Thank you again for your compliment and we wish to serve you once again on your next visit to Baitong Hotel. Kind Regards, Borami Shin Hotel Manager

Responded October 20, 2019
Baitong Hotel & Resort
9.6
Exceptional
hyeok from South Korea
Business traveler
Standard King
Stayed 1 night in July 2019

Amazing Hotel In center Phnom Penh”

1. Perfect location in BKK1 2. Very nice design for hotel building 3. 2 swimming pools (amazing Jungle pool) 4. Helpful and nice staff 5. Fantastic breafast I have tried many hotels in Phnom Penh. But i can sure this hotel is the Best of the Best

Reviewed July 09, 2019

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Dear Value guest, Thanks for your feedback. We hope that your travels will bring you once again to Phnom Penh in the near future.

Responded August 04, 2019
Baitong Hotel & Resort
9.6
Exceptional
David from Cambodia
Couple
Superior Plunge Pool
Stayed 1 night in November 2020

Beautiful Place”

We highly recommend the Baitong Hotel and Resort. Full of natural beauty in the heart of the city. Excellent in every way.

Reviewed November 30, 2020

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Dear David, It was our pleasure to welcome you at Baitong Hotel. Thanks for your experience and valued comment. We look forward to welcome you again soon.

Responded December 02, 2020
Baitong Hotel & Resort
8.0
Excellent
Kingkarn from Thailand
Business traveler
Superior City View King Room
Stayed 3 nights in October 2019

Noise”

If all the constructions around hotel r done, it would be better. City view can hear all honks all night but it's not high traffic road. Restaurant is on 6th floor , staying on 4th floor can let u experience noises from the upper deck.

Reviewed October 18, 2019

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Dear Kingkarn, Thank you for choosing to stay with us at Baitong Hotel. I would like to assure you that we greatly value your feedback. Please accept my sincere apology for any inconveniences that there is noisy from outside and also from the restaurant. Rest assured your feedback is being used to continually improve our standards for service. Again, we thank you for all your comments. Perhaps we may have another opportunity to welcome you back again, next time on any occasion that you can experience more of what we have on offer. Kind regards, Borami Shin Hotel Manager

Responded October 20, 2019
Baitong Hotel & Resort
8.8
Excellent
CJ from Singapore
Couple
Suite
Stayed 2 nights in March 2020

Nice stay at Suite”

Have my birthday surprise celebration in Baitong Hotel. Booked a suite. The staffs are very friendly and helpful. The place is new and clean. The skybar is outdoor, cozy and ambience is great. Have discount for spa too.

Reviewed March 24, 2020

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Dear CJ, Thank you for choosing to stay with us at Baitong Hotel on your Birthday. It was a great pleasure reading your feedback, and glad to know that your stay was a great and a lovely time. It is so wonderful to hear that you took comfort whilst in our care, and that the team provided consistently great service. This is something which is so important to us so I am pleased to hear that we are on the right track. It was a pleasure to welcome you as our guests and we look forward to welcome you once again. Kind regards, Borami Shin Hotel Manager

Responded April 25, 2020
Baitong Hotel & Resort
10.0
Exceptional
Adam from Australia
Solo traveler
Deluxe Pool View
Stayed 5 nights in October 2019

Wonderful stay”

Staff amazing and very helpful. Fantastic swimming pool. Massive and well cleaned room (house keeping staff exceptional). Really good location walking distance to many restaurants

Reviewed October 27, 2019

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Dear Adam, Thank you for your feedback regarding your stay with us at Baitong Hotel. My team and I are very pleasure to read your feedback comments about your recent stay, capturing to your positive impression with the great hospitality from the team that contributed to make you stay experience. Our aim is always to create a great hotel that our guests love, so I am pleased that this was the case for you. My team and I hope that sometime soon in the future we might have the opportunity to welcome you back to Baitong Hotel. Warm Regards, Borami Shin Hotel Manager

Responded November 10, 2019
Baitong Hotel & Resort
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