2015
Very good 7.6
Based on 19351 reviews

Verified traveler reviews

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Very good



based on 19351 reviews
  • Cleanliness 7.4
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.4
  • Food/Dining 7.5
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HU from Singapore
Group
Superior Standard Zone
Stayed 3 nights in March 2016
Staff attitude needed to improve
when check out on 1 Apr 2016, one staff who served us, she is impatient and unfriendly. Customer service needed to improve. Overall the stay was average. Only Lady level 48, have eerie feel.
Reviewed April 05, 2016

SZE from Hong Kong
Solo traveler
Superior Standard Zone
Stayed one night in December 2015
LOCATION GOOD
LOCATION GOOD
Reviewed April 04, 2016

Sarah from Philippines
Family with young children
Superior Standard Zone
Stayed 3 nights in March 2016
Great location for shoppers
Same
Reviewed April 04, 2016

Ong from Singapore
Group
Superior Standard Zone
Stayed 4 nights in March 2016
My Group Trip
Spacious and nice view from the top of hotel
Reviewed April 03, 2016

Ong from Singapore
Group
Superior Standard Zone
Stayed 4 nights in March 2016
Our Group Trip
Nice view from the top of the hotel and spacious.
Reviewed April 03, 2016

Hj from Brunei Darussalam
Family with young children
Superior Standard Zone
Stayed 3 nights in March 2016
Nice
Good place to stay
Reviewed April 03, 2016

LILY from Indonesia
Family with young children
Superior Standard Zone
Stayed 4 nights in March 2016
Perfect place for shopaholic
You don't have to worry about place for shopping because this is the place to be. The room is rather old but big in size compared to other hotel. I've been staying in this hotel even though the facilities are very standard. But if you are a shopaholic, this is your hotel to be.
Reviewed April 03, 2016

Syed from Singapore
Business traveler
Deluxe Sky Zone
Stayed one night in March 2016
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Reviewed April 03, 2016

Syed from Singapore
Business traveler
Deluxe Double or Twin Room Sky Zone
Stayed one night in March 2016
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Reviewed April 03, 2016

Veronika from Czech Republic
Couple
Deluxe Double or Twin Room Sky Zone
Stayed one night in March 2016
Bugs in room
We had 2 rooms on 60th floor with old stained carpets, the smell was terrible. But the rooms were nice anyway. After coming back from shopping around midnight there were small bugs everywhere - bathroom, on the wall behind bed, on teacups. I went to reception and it seems to me they know about this issue very well and we got new rooms on 73rd floor. It was our last night in Thailand so we booked this hotel after 3 weeks in cheap bungalows to relax a little. Instead we had to move in the middle of the night. And I have to say we had no problem with bugs in cheap bungalows in Thailand at all. This was very disapointing for that money!
Reviewed April 03, 2016


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