Good 6.8
Based on 5472 reviews

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About Baiyoke Suite Hotel

Description

Baiyoke Suite Hotel is designed to provide the utmost comfort and convenience for the discerning leisure or business traveler. Centrally located in the heart of downtown Bangkok, Baiyoke Suite Hotel is surrounded by three large department stores and wholesale shops and within walking distance to Central World Plaza. Baiyoke Suite Hotel's 255 suites are fully equipped with modern facilities, and each room has an enviable panoramic view of the city. Facilities include an outdoor swimming pool, massage treatments and sauna, health club, and business center.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Thai
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Policies

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

A security deposit of THB 2000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 1:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 43
Number of Restaurants: 2
Number of Rooms : 255
Room Voltage: 220
Year Hotel Built: 1988
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Recent customer comments

Filter by traveler type
Good



based on 5472 reviews
  • Cleanliness 6.1
  • Facilities 5.9
  • Location 8.3
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for money 6.9
  • Food/Dining 6.5
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SILVESTER from Indonesia
Family with teens
Superior Suite
Stayed 3 nights in September 2016
Good experience with some minor disappointements
The air conditioner was noisy, there were tiny crocroach, old furniture, no toothbrush and toothpaste, TV all local channels.
Reviewed September 29, 2016

Herman from Singapore
Couple
Executive Suite
Stayed 4 nights in September 2016
Cleanliness
There were alot of roaches that came out to roam in the hall & toilet daily. Basically we have to exterminate around 7 roaches daily. Furniture and sofa looks worn out n stained. Tv was very small and channel was limited to only 1 with English language as the rest were in Thais. Water heater only 2 options- hot or cold. There was no way we could adjust to the center of both. Smoke detector in the room kind of keep beeping in the interval of 20secs each and makes it hard for us to sleep on the 3rd night. Safe was old key type and the lady at the lobby counter didnt even inform us that there was a deposit for it. Only found out about it when check in room and went down to the lobby again to get the set. So far its good for its location tho. Really would be a better review if the management could have tidy up the place and kind of replace all the worn out furnitures in future.
Reviewed September 28, 2016

Jet from Malaysia
Family with young children
Superior Suite
Stayed 5 nights in September 2016
Good location.
Very old. Renovation is needed.
Reviewed September 26, 2016

Jet from Malaysia
Family with young children
Superior Suite
Stayed 5 nights in September 2016
Good location.
Renovation is needed.
Reviewed September 26, 2016

Keith from United States
Family with young children
Superior Suite
Stayed 1 night in September 2016
Older hotel very hard to find
If you are driving do not go here, almost impossible to find as in the middle of the clothes market. Our driver took 20 minutes to get the van from parking garage to pick us up. The hotel registration is on the 5th floor, cannot drive up to lobby. They charged us 2000 baht deposit and required IDs from all adults (had 3 rooms). While the Suite is big, it is not well set up, for example there was 1 power socket in the bedroom and that was for the lights, cannot set up phone chargers. So basically in the entire 2 room suite there is one power outlet available to use which is at the "kitchen" table. On the plus side the wife loved the shopping literally at the entrance to the hotel and all around.,
Reviewed September 26, 2016

Shen from Malaysia
Group
Superior Suite
Stayed 5 nights in September 2016
Bad Experience
cockroach at dining table and bathroom, noisy old-style window type air-cond in bedroom, dirty window and mirror, old and bad conditions furniture, less air-ventilating and smelly bathroom, stucked bathroom's door, dark room environment with only few yellow light, periodically sounded smoke detector, slow response and not helpful staff, very strict on people head count which people more than 2 need extra bed/ room compulsory
Reviewed September 25, 2016

Mui from Singapore
Family with young children
Executive Suite
Stayed 3 nights in September 2016
Getting from Bad to Worst
I have stayed with Baiyoke Suite a few times, however this was the worst and will never return again. 1. You can see roaches running around. (We have booked for 2 rooms, and both rooms have roaches!) 2. Only 2 bath towels given, when asked for bath mat from housekeeping, never turn up only say ok, yes. After a few calls reception return call to check what we wanted! When informed again, the towels came only after 20-30mins later!! What worst was when i was walking out (half way showering my son), the staff just walked into our room, almost reaching our toilet!! When question why she just open our door, she walked away and then shouted in a loud tone saying she don't understand english. After calling the front desk and spoke to the manager, they made the chamber maid to apologise personally. 3. Aircon was warm and leaking! Keep complaining and nothing has been done, just came over to check, and say the compressor is old. Hence the noise etc. No room change was offered until the last day!!! Why can't they offered at the very first day when so much things has happen? I have stayed for a few times and i do not have high expectation but i do not expect roaches, warm aircon and staff walking into my room!!
Reviewed September 23, 2016

fazli from Brunei Darussalam
Group
Executive Suite
Stayed 1 night in December 2012
nice
very nice n comfy..will stay again
Reviewed September 23, 2016

Aaron from Malaysia
Family with teens
Executive Suite
Stayed 3 nights in August 2016
Overall
Hotel location was great and all. Rooms were big and nice. It was just that the room carpet felt like it hasn't been washed for a very long time. Felt very sticky every time we stepped bare footed
Reviewed September 22, 2016

Kwong from Hong Kong
Solo traveler
Executive Suite
Stayed 3 nights in September 2016
No
No
Reviewed September 22, 2016



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