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Bakubung Bush Lodge
Standard Double - Room plan, Bakubung Bush Lodge in Pilanesberg
a vase filled with colorful flowers sitting on top of a rock, Bakubung Bush Lodge in Pilanesberg
Swimming pool [outdoor], Bakubung Bush Lodge in Pilanesberg
Swimming pool [outdoor], Bakubung Bush Lodge in Pilanesberg
Swimming pool, Bakubung Bush Lodge in Pilanesberg
Kid’s club, Bakubung Bush Lodge in Pilanesberg

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8.7

Excellent

724 reviews

724 reviews

Food & Dining2
View2
Housekeeping2
See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Sun City Resort 3.1 km
Kubu 3.6 km
Lost City Golf Course 3.6 km
Moses Kotane Hospital 3.9 km
Valley of Waves 4.1 km
Outdoor Adventure Centre 4.2 km
Sun City Clinic 4.3 km
Game Trackers Outdoor Adventure 4.4 km
Sun Village Shopping Centre 4.7 km
Superspar 4.8 km

Bakubung Bush Lodge

Bakubung Gate, Pilanesberg National Park, Ledig, Pilanesberg, South Africa, 300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ledig part of Pilanesberg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pilanesberg International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Spa

Free Wi-Fi in all rooms!

BBQ facilities

Value for money8.3
Distance to city center10 km
Location rating9.4

Rooms available at Bakubung Bush Lodge

Excellent
Room comfort & quality

8.9

Executive King Suite
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Accessible
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Standard Queen
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Double Room - Disability Access
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Luxury King
...
  • Room size: 15 m²/161 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double
...
  • Room size: 12 m²/129 ft²
  • Park view
  • 2 double beds
Enter dates to see prices
Standard Double Bed
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard King Bed
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Standard Double Room 3
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Bakubung Bush Lodge have bars on the premises?

Experience your holiday the best way possible with Bakubung Bush Lodge's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.

What types of facilities are offered for kids at Bakubung Bush Lodge?

While on vacation with your family, your children can also enjoy the fun in sports and recreation facilities offered at Bakubung Bush Lodge which include kids club, kids pool, and children's playground.

What are the property's policies for children's bedding at Bakubung Bush Lodge?

Bakubung Bush Lodge's policy pertaining to children's bedding considers guests age 2 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Bakubung Bush Lodge have?

Bakubung Bush Lodge has a total of 100 rooms.

At what time of the year is Bakubung Bush Lodge most popular?

Bakubung Bush Lodge's most popular month where verified guests travelers have stayed the most is in April.

What do guests love most about Bakubung Bush Lodge?

Past visitors that stayed at Bakubung Bush Lodge have given this property a rating of 9.356 for its outstanding location as the primary highlight for their stay.

What is the average rating that past Couples' have given to Bakubung Bush Lodge?

Past couple travelers that have stayed at this property have given Bakubung Bush Lodge an average rating of 8.5. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Bakubung Bush Lodge?

Verified group travelers that have stayed at this property have given Bakubung Bush Lodge an average rating of 8.4. You can check out more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Bakubung Bush Lodge?

Verified local travelers that have stayed at this property have given Bakubung Bush Lodge an average rating of 9.0. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

What time is check-in and check-out at Bakubung Bush Lodge?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Bakubung Bush Lodge?

The closest airport to Bakubung Bush Lodge is Lanseria International Airport, 109.0 km away.

See map

Explore the neighborhood

What people love about Bakubung Bush Lodge

  • 10

    Exceptional
    Cleanliness

    "Rooms were beautiful, clean and comfortable."

    Caylee

    |

    October 3, 2020

  • 9.2

    Exceptional
    Cleanliness

    "The rooms are clean and comfortable, nice view of the lake where animals come to drink water (we saw elephants in the late afternoon)."

    VINICIUS

    |

    November 21, 2019

  • 9.2

    Exceptional
    Spaciousness

    "Room was spacious and comfortable."

    Julie

    |

    January 2, 2020

Overall rating:

8.7

Excellent
724 reviews
Cleanliness
8.8
Facilities
8.5
Location
9.4
Read all reviews >
More about Bakubung Bush Lodge

More about Bakubung Bush Lodge

Bakubung Bush Lodge

Bakubung Bush Lodge is a distinct addition to Pilanesberg and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Bakubung Bush Lodge.
Bakubung Bush Lodge offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the lodge keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Pilanesberg is made even more convenient with the shuttle services available at the lodge.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the lodge's tours. Cold evenings are even better than warm ones, when you can cozy up at the lodge's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Bakubung Bush Lodge. For health reasons, smoking is not permitted anywhere inside the lodge. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Bakubung Bush Lodge provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the lodge, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Bakubung Bush Lodge, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bakubung Bush Lodge also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Bakubung Bush Lodge. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the lodge assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the lodge's BBQ facilities.
Bakubung Bush Lodge offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the lodge's pool. At Bakubung Bush Lodge, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the lodge's poolside bar.
Burn off you vacation calories with a quick visit to the lodge's fitness facility. Challenge your travel group members or other guests to competitive fun, with the lodge's mini golf course, tennis court and hiking trails. Family time on relaxed evenings is easy with the lodge's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Reasons to stay here

Find rooms here that are cheaper than 95% of all other options in the city.
Compared to the city's accommodation options, this lodge scored higher than 93% of them for food and dining.
According to guests who stayed here, this lodge's room comfort is rated higher than 93% of other accommodations in Pilanesberg.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

9 mentions

Breakfast

4 mentions

Housekeeping

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Dart board
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Laptop workspace
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Visual alarm
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
The Bakubung restaurant
  • Menu: Buffet, A-la-carte

Location

Bakubung Gate, Pilanesberg National Park, Ledig, Pilanesberg, South Africa, 300
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Game drives need to be reserve prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)21
Extras
  • Daily Internet/Wi-Fi fee00 ZAR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 100
  • Room voltage220

Reviews of Bakubung Bush Lodge from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.5
Location9.4
Room comfort and quality8.9
Service8.7
Value for money8.3
High score for Pilanesberg
Rating
9+ Exceptional (51)
8-9 Excellent (19)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (4)
Time of the year
Mar - May (16)
Jun - Aug (16)
Sep - Nov (29)
Dec - Feb (26)

Show reviews that mention 

Showing 87 verified guest comments
12345
8.0
Excellent
Jasmine from South Africa
Group
Stayed 1 night in August 2016

Wonderful stay with great Experience!!!”

Beautiful lodge is well located, good food with multiple choices, friendly and professional staffs, and impressive Game Drive. We chose to stay at Bakubung Bush Lodge is because our friends are celebrated his birthday there. The room we had was beautiful and comfortable, except the minibar was empty? We had an unforgettable evening at the Bush Braai but we have to leave at 20:30pm, which is too soon and that we could not fully appreciate our evening by the fire. Lizzy, the Guide/Ranger was amazing, she gave us a fantastic Game Drive that we never experience. She knew where animals and explained their behaviors are. We had a chance and took a great video shooting lions chasing after a hyena, it was amazing!!! Kabelo at the Front Desk was professional, he took care of us since our arrival until our departure. We had a memorable stay. We are looking very forward to our next stay at the Bakubung Lodge!

Reviewed August 15, 2016

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8.4
Excellent
Donald
Couple
Standard King Bed
Stayed 4 nights in November 2017

Magical location for Bakabung Bush Lodge”

This was our 3rd or 4th visit to Bakabung Bush Lodge, staying 4 nights this time with another couple. The location, service and facilities were perfect for our main reason for being there from the UK, that is to see the animals in Pilanesberg National Reserve. Our lodges were perfectly location, staff friendly and welcoming. The game drives were fantastic and we never tired of going out with the rangers and also in our hire vehicle. Food at Bakabung was excellent and the pool a welcome break between the game drives, though a bit noisy at times with children and adults having fun! Understandable. We didn't use the spa facilities. A friendly member of staff arranged for our very dusty vehicle to be thoroughly cleaned before we left. I sincerely hope this won't be our last visit to Bakabung and the magical Pilanesberg.

Reviewed November 07, 2017

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Dear Anonymous, Thank you for taking the time to leave this wonderful and extensive review on your recent stay with us. I am delighted to see that you were able to have such a wonderful time with us in the tranquility of the bush and that you thoroughly enjoyed your Game drives with our knowledgeable Rangers. We all look forward to welcoming you back to Bakubung for yet another memorable stay with us. Warm regards Monica da Encarnacao Guest Relations Manager

Responded November 14, 2017
Bakubung Bush Lodge
9.3
Exceptional
Scott from South Africa
Couple
Stayed 1 night in November 2015

Most Memorable Weekend of our Lives”

The food at the restaurant was amazing and was good value for money! The game drive was spectacular in the morning. We saw 3 of the BIG 5 as well as plenty other wildlife. Our rooms were comfortable!

We loved our stay at Bakubang Bush Lodge. It really was an incredible and memorable stay. The staff service was very accommodating and friendly. We loved our room and felt right at home. The food at the restaurant was amazing. The wildlife within the camp was also a sight to see. I was so excited to see the elephant walking by the waterhole in the chalets. The morning game drive was so awesome! We saw 3 of the BIG 5 and plenty other wildlife. I used this weekend to propose to my girlfriend and it really was a special place to do so. We are so happy to be engaged and happy that I did it at a special place like Bakubang Bush Lodge. It was a memorable weekend that we will never forget!

Reviewed November 23, 2015

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10.0
Exceptional
Gioja from Netherlands
Family with teens
Luxury King
Stayed 4 nights in January 2019

The most amazing place ”

You first notice the staff are very welcoming. The rooms are wonderful and very well provided with robes, toiletries, refreshments. Don’t forget the waterhole cam channel on the TV. Buffet food for breakfast and dinner - exceptional choice and quality. But the highlight is the amazing bush drives - three hours of intoxicating drives through the beautiful Pilanesberg park with knowledgeable guides and amazing animals. We saw four of the big five plus countless others. My highlight was the elephants walking up the road right in front of us. Awesome.

Reviewed January 13, 2019

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8.8
Excellent
Sushila from United States
Solo traveler
Stayed 1 night in September 2016

Lovely Hotel”

Bakubung is a lovely hotel. It has a water hole just opposite the dining room so you can watch animals come and go. The room includes a game drive which you must book in advance with reception. The food is good without being great. Limited vegetarian choices and rather lacking in imagination eg pasta and pesto. I would have loved some African choices. There is no gym but there is a spa. The rooms are nice and comfortable and it is a good idea to request a balcony which overlooks the water hole. The walls are a little thin as the crying baby next door could be heard loud and clear from my room. All in all a great place and I would stay here again.

Reviewed October 07, 2016

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8.7
Excellent
Victor from United States
Couple
Stayed 4 nights in October 2015

Loved it, just lacking one thing”

The hippo pond, Safari and drivers, room/grounds

We had a great stay although the front desk was not helpful in getting us a taxi or driver to take us into see some towns. And the shuttle said every 1/2 hr or something, and was not. We felt stuck.. Did do the Safaris and loved that and learned different things from different drivers, that was wonderful! Your Lodge is fantastic but need to offer your guest more to do outside of the Lodge. Your photos did make it seam we would be staying on the hippo pond... As we found they were Time Share units. Our room was amazing! 524..... Thanks for everything, most your staff were amazingly friendly... Would highly recommend IF you offered service outside your Lodge. Thanks so much for the experience we had..

Reviewed November 07, 2015

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10.0
Exceptional
Caylee from South Africa
Couple
Standard Queen
Stayed 2 nights in September 2020

Exceptional”

Beautiful weekend break. Rooms were beautiful, clean and comfortable. Food was delicious. Daily breakfast was more than you could wish for with waffles and pancakes too. The resort was COVID compliant from check in to check out. The game drives were a wonderful escape and we saw so many animals. The morning game drive was our favorite but I must say that having a good game ranger makes all the difference. Steve was our ranger and he was excellent- I would recommend him. The bush dinner was an amazing experience too. We also played some tennis which was very fun and spent the day by the pool. Thank you Bakabung for a wonderful weekend. We loved every minute and it was just what we needed. We will definitely be back 😊🍃

Reviewed October 03, 2020

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Dear Caylee, Thank you for taking the time to share your recent experience with us. We truly appreciate all feedback received from our esteemed guests. I am thrilled to se that you were able to have such a wonderful experience with us in the tranquility of the bush and that Steve was able to provide you with such an amazing game drive. "The people of the Hippo" all look forward to welcoming you back to Bakubung soon. Warm regards Joel Papenfus General Manager

Responded October 04, 2020
Bakubung Bush Lodge
9.0
Exceptional
Jeff from United States
Family with teens
Stayed 2 nights in October 2015

Great Location For Wildlife Of Pilanesberg”

Location, food, pool

We stayed here primarily for the game drives. As for resort it met all expectations as buffet meals were very good, rooms are old but in great shape and working order. The wildlife comes right up to resort as there is a watering hole there Pilanesberg has a ton of wildlife as we saw 4 of BIG 5 in first two drives

Reviewed October 24, 2015

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9.2
Exceptional
Julie from Australia
Couple
Business King Room
Stayed 1 night in December 2019

Surprisingly amazing”

Having been asked to contact the hotel directly after booking, to confirm arrival time and book in game drive, I sent several emails to the hotel over a 5 month period with NO response. This made me feel uneasy about going there and not getting a game drive or dealing with unprofessional staff who can't be bothered responding. BUT once I got to the resort all was forgotten....... staff were all friendly and helpful. Offered game drive options and booked us in. Room was spacious and comfortable. Resort was lovely. Dinner buffet and breakfast buffet were BOTH sensational. Cannot believe how amazing the resort was. Pleased with stay... and highly recommended!!!!!

Reviewed January 03, 2020

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8.0
Excellent
Kinh from United States
Business traveler
Standard Double
Stayed 2 nights in August 2017

Excellent Dining”

Bakubung and Legacy Hotel Group herald the dining at this location. They are quite right so to do. The food is really quite good. If you can get a seat on the brick patio which affords diners a view of the lawn, it is the best. I particularly enjoyed bird watching.

Reviewed August 19, 2017

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Dear Kinh, Thank you for taking the time to share your wonderful experience with us. We truly appreciate all feedback received from our guests. I am delighted to see that you were able to enjoy our amazing food whilst overlooking the beautiful Pilanesberg. We all look forward to welcoming you back to Bakubung soon. Warm regards Monica da Encarnacao Guest Relations Manager

Responded August 20, 2017
Bakubung Bush Lodge
8.4
Excellent
LAU from Hong Kong SAR, China
Family with young children
Standard King Bed
Stayed 4 nights in August 2018

Excellent food!”

We stayed 4 nights for two rooms. We requested ground floor in advance by email as kids were young but when checked in, only allocated us to first floor. So we need to move again the other day. Except this unsatisfied experience, the catering service is excellent so we always stay in the lodge for lunch and dinner. Location is not easy to find especially after 6 pm it’s hard to find the way there as it’s very discrete location around 15 mins away from Sun city. While overall the lodge is a nice experience for safari around.

Reviewed August 12, 2018

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Dear LAU, Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our esteemed guests. Please accept my apologies for the inconvenience experienced with your rooms upon arrival. Our Front Office Manager will be investigating further. I am pleased to see that you were able to enjoy our delicious food and we all look forward to welcoming you back to Bakubung soon. Warm regards Monica da Encarnacao Guest Relations Manager

Responded August 13, 2018
Bakubung Bush Lodge
9.2
Exceptional
VINICIUS from Brazil
Couple
Standard Double
Stayed 2 nights in November 2019

Nice Game Lodge for first Safari Experience ”

Very close to the Pillanesberg Park. The Lodge is an interesting option for first time Safari. The rooms are clean and comfortable, nice view of the lake where animals come to drink water (we saw elephants in the late afternoon). They offer a great breakfast, also included dinner, with great options of food. Prepare to pay a lot of tips, not only there, in the country in general.

Reviewed November 21, 2019

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Dear Vinicius, Thank you for taking the time to share your recent experience with us. We truly appreciate all feedback received from our esteemed guests. I am delighted to see that you were able to have such a wonderful experience with us in the tranquility of the bush and we all look forward to welcoming you back to Bakubung soon. Warm regards Monica da Encarnacao Guest Relations Manager

Responded November 24, 2019
Bakubung Bush Lodge
8.7
Excellent
Miriam from South Africa
Family with teens
Stayed 2 nights in February 2014

Excellent”

Overall service

Excellent, I wish to visit the Bukubung Bush Lodge in the near future

Reviewed February 26, 2014

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10.0
Exceptional
Catherine from United Kingdom
Business traveler
Standard Double Bed
Stayed 1 night in April 2017

Exceptional”

It was an excellent stay. The location is beautiful and the hotel sensitively built. The access to wildlife from the lodge is great. I watched elephants swimming in the dam through my binoculars. A great experience all round.

Reviewed April 24, 2017

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6.4
Good
DANIEL from South Africa
Solo traveler
Standard Double Bed
Stayed 2 nights in February 2020

Expensive and mediocre food”

Accomodation was good, however standard of the food is extremely poor. Your Chefs love to cook with lots of oil, food was almost always swimming in it. Meat cuts were extremely tough with lots of sinew. Highly processed cheese as opposed to natural healthy type cheeses. Style of cooking is very 1960's, Bakubung have clearly not keep up with the times, people are looking for healthy options these days. Most disappointing was the "pass the buck" attitude of reception assistants and mgmt, to issues raised around bookings with a non Bakubung Hotel office. Problem is passed right back to you, attitude is "you booked with so and so, contact them to resolve the issue". These are your sales channel, why do you treat customers differently when they book via these channels. Resolving the issue (providing phone no. is not solving the problem, passing the buck) would be the right thing to do. I have been a loyal customer of the Group, I will think 2x in future.

Reviewed February 18, 2020

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Dear Daniel, Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our guests as it allows us to improve on our service delivery. I am disappointed to note that you did not enjoy our meals, as we are well known in the Pilanesberg for our delicious meals. I can assure you that we make use of only the finest ingredients. I will be sharing the above with our Executive Chef and the necessary corrective actions will be taken. In terms of the Reception team, please accept my apologies for the lack of service received. Unfortunately when it comes to online platforms our hands are tied in terms of making any amendments to the bookings, whereas if booked directly with us, we then have complete control. I do apologize that you felt this was passing the buck. We truly hope we are able to welcome you back to Bakubung soon in order to experience us at our very best. Warm regards Joel Papenfus General Manager

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Bakubung Bush Lodge
10.0
Exceptional
manjola from South Africa
Couple
Stayed 2 nights in December 2015

too good”

location food and posh

fantabulous. from the food to the staff, the location the game drive the posh surroundings in a bush.

Reviewed January 15, 2016

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5.6
Zack
Couple
Standard Double Room 3
Stayed 2 nights in February 2019

Overpriced average rooms and service”

Safe didn't work. Photos on the site were not a representation of what the facilities looked like. Rooms were dark inside. Staff were not friendly at all and I had to greet first everytime. Bush drives were punctual, but lack of communication from driver/guide. Game drive finished at 20:00 - so 3.5 hours not 3. No snacks provided by Bakubung at the stop half way through, while all other hotels had snacks and drinks. Food was good. For this price, based on the accommodation, I expected better quality. Should have booked with Ivory Tree

Reviewed February 18, 2019

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Dear Zack, Thank you for taking the time to share your recent experience with us. We truly appreciate all feedback received from our esteemed guests. I would like to apologize for your Game drive experience with us. Our Head Ranger has been made aware of your comments and will be addressing all Rangers. We have a standard set of snacks and drinks that are provided on all drives and I apologize that you did not receive yours. This is by no means our service standards. All staff will also be addressed with regards to your interactions with them, we pride ourselves on our staff friendliness. I truly hope we are able to welcome you back, in order to experience Bakubung at its best. Warm regards Monica da Encarnacao Guest Relations Manager

Responded February 20, 2019
Bakubung Bush Lodge
9.6
Exceptional
Chun-i from South Africa
Family with young children
Standard Double Bed
Stayed 2 nights in December 2016

Great holiday lodge”

Love the lodge, great location, very friendly staff, all very fond of children! It really is great to wake up to wildebeest and warthog having breakfast at your back yard. Game drive was great, the guide was determined to find as many lions as he can 😂

Reviewed December 29, 2016

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7.7
Very good
Laurice from South Africa
Couple
Stayed 1 night in October 2012

Really great hotel”

Food was really good, room were nice a spacious

We had a really great stay at Bakubung! The rooms were beautiful and the food was amazing! Would definitely return!

Reviewed December 12, 2012

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7.6
Very good
Elyahu from Israel
Couple
Standard Double
Stayed 1 night in January 2018

Our first safari experience ”

Pilanesberg is a great place for Safari. Big enough but also small enough. We took 2 game drives. 16:30-19:30 and the following morning (in some heavy drizzle) 5:30-8:30. We were quite lucky and saw a great variety of animals. Pilanesberg is a lovely propertyComfortable sitting areas,

Reviewed January 26, 2018

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Dear Elyahu, Thank you for taking the time to leave this review on your recent stay with us. We truly appreciate all feedback received from our esteemed guests. I am delighted to see that you were able to have such a wonderful time with us in the tranquillity of the bush and that you were able to have such amazing animal sightings. We all look forward to welcoming you back to Bakubung soon. Warm regards Monica da Encarnacao

Responded January 29, 2018
Bakubung Bush Lodge
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