Balai Adlao
Newly built
Free Wi-Fi

Balai Adlao

Lio Tourism Estate, El Nido, Palawan, Philippines, 5313
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    Balai Adlao Reviews

    8.4
    Excellent
    /10
    (139 reviews)See what guests said
    8.0
    Very good

    "Nice little hotel in a terrific location."

    Kip

    -

    April 3, 2018

    9.0
    Exceptional service
    Recommended by 90% of guests

    Things you’ll love about Balai Adlao

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Excellent
    Location
    8.4
    See map
    Excellent location
    Popular
    Nearby
  • Small Lagoon11.83 km
  • Nacpan Beach12.26 km
  • Matinloc island15.34 km
  • La Immaculada Concepcion Church100.91 km
  • Puerto Princesa Underground River124.3 km
  • Puerto Princesa Subterranean River National Park126 km
  • Snake Island159.29 km
  • Honda Bay168.68 km
  • Crocodile Farm175.5 km
  • Don't miss out!

    3 travelers have booked today.

    Value for money8.2
    Location rating8.4
    Nearest airportSan Vicente Airport (SWL)
    Distance to airport77.7 km

    Rooms available at Balai Adlao

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed or 2 single b...
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    What people love about Balai Adlao

    • 7.2
      Very good

      "i love how quiet it is, especially the breakfast area is nicely designed."

      ONG

      |

      December 21, 2018

    • 9.2
      Exceptional

      "The rooms are clean and spacious"

      Li Y.

      |

      July 16, 2018

    • 10.0
      Exceptional

      "Room is spacious, the restaurant is airconditioned and great atmostphere."

      Crispina F.

      |

      June 5, 2018

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    More about Balai Adlao

    More about Balai Adlao

    9.6
    Exceptional

    "Location is safe to all."

    Kirby

    |

    May 28, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Close proximity to the airport and they provide free shuttle..."

    Crispina F.

    |

    June 5, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Balai Adlao from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (139)
    8.4
    /
    10
    Cleanliness8.6
    Facilities7.7
    Location8.4
    Service9.0
    Value for money8.2
    All languages
    All guests (139)

    Show reviews that mention 

    Showing 69 verified guest comments
    1234
    10.0
    Exceptional
    Nicole from Philippines
    Couple
    Deluxe Room
    Stayed 4 nights in March 2019

    Excellent ”

    The location is very nice and you get to enjoy the sight of the lio private beach, not crowded unlike others. You really get to enjoy the peacefulness of the area. Restaurants around the area was also really good.

    Reviewed April 01, 2019

    We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Estate.

    Responded April 03, 2019
    Balai Adlao
    6.0
    Christine from Singapore
    Group
    Deluxe Room
    Stayed 4 nights in April 2019

    Perfect location but paying for so much for a 2-star resort”

    We loved the area - beachfront, nice beach, lots of restaurants and shops. But the resort itself has no amenities, no toiletries, etc. It’s not so bad if it was cheaper. But this part of Palawan is so nice and convenient. It’s 5 mins away from the airport and 15 mins away from the town proper so it’s quite accessible. There was no staff when we were checking in. No towels available all the time.

    Reviewed April 25, 2019

    Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. We sincerely apologize that your expectations were not met during your stay. We hope you can visit us again in future as we are eager to give you a better experience.

    Responded May 18, 2019
    Balai Adlao
    8.8
    Excellent
    Bohdana from Singapore
    Couple
    Deluxe Room
    Stayed 3 nights in April 2019

    Good for quiet stay ”

    Nice place, lots of facilities, stuff can help organize everything, many eating places. The only negative thing - far from ElNido town

    Reviewed May 08, 2019

    Thank you so much for choosing to stay with us and taking the time to share your comments.

    Responded May 20, 2019
    Balai Adlao
    9.2
    Exceptional
    Camille from Canada
    Couple
    Deluxe Room
    Stayed 4 nights in May 2018

    In between El Nido town proper and Nacpan Beach”

    Ok so Lio Beach is beautiful. The rooms were nice. Location is about 15 minutes drive to El Nido town proper and about 30 mins drive to the most beautiful beach, Nacpan, in the other direction. The restaurants were a bit more on the expensive side unlike in town but pretty good still. My only complaint would be that Lio Beach was infested with sand flies or "nik niks". I'm also a magnet for insects (even with bug spray) so if you are, do not go near the beach. My boyfriend isn't so he barely had any bites, I however, was covered. I'm not sure if the hotel has any control over that like maybe spraying the area??

    Reviewed August 28, 2018

    Thank you for sharing with us your recent experience regarding your stay. Guest feedback such as yours has immeasurable value to us. We hope you accept our sincerest and deepest apologies for your recent unfortunate experience in Lio Beach. Please allow us to inform management of Lio Estate regarding this matter. We hope you can give us a chance to redress this last stay as we are eager to give you a better experience.

    Responded September 28, 2018
    Balai Adlao
    10.0
    Exceptional
    Doru from United Kingdom
    Couple
    Deluxe Room
    Stayed 3 nights in February 2019

    Best place in El Nido”

    The complex is very nice with everything you need like spa, few restaurants, cafe shop, beach bar. The beach is very nice and not crowded. Free shuttle to El Nido town, you can also book different trips or shuttle or even rent a bike. Rooms are very nice and clean. Good Breakfast. Good food. Most of the restaurants accept card payment and there is also an ATM on the complex.

    Reviewed February 17, 2019

    We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Estate. We are truly looking forward to being able to welcome you back again in the future!

    Responded February 19, 2019
    Balai Adlao
    2.4
    monica from Spain
    Couple
    Deluxe Room
    Stayed 4 nights in February 2019

    Awful stay”

    Dirty room, not maintained, not even facial towel. Had to ask every day for a new toilet roll. 15/20 min drive yo town, it’s totally isolated from everything. Restaurants on complex are the worst food we’ve tried in the country. Staff not friendly. Disgusting breakfast. I would give it a 0/10 if I could! Most dreadful stay in the Philippines!!!

    Reviewed February 09, 2019

    Thank you for bringing to our attention the recent unfortunate experience you had during your stay. Please accept our deepest apologies for all the disappointments you encountered. Our commitment to seeing all these areas are looked into and fixed is firm and we will endeavor to make improvements to avoid future disappointments. We do hope we will be given a chance to make it up to you in future as we are eager to give you a better experience.

    Responded February 09, 2019
    Balai Adlao
    8.8
    Excellent
    Maria from United States
    Group
    Deluxe Room
    Stayed 4 nights in January 2019

    Family Vacation”

    Stayed here with my family in January. Here are my comments: Pros: Proximity to Lio Airport Uncrowded Beach Free and timely shuttle service to town Friendly staff Lots of restaurants Complimentary hotel shuttle Cons: Not enough beach chairs No drinks service at the beach Was expecting for a high end spa Breakfast was just so-so Rooms kind of shows it's age even if it was newly built a year ago.

    Reviewed February 03, 2019

    We are glad to read your honest feedback about your recent stay. We sincerely apologize that your expectations were not met during your stay. It is our hope to welcome you back and be of service to you again in the near future.

    Responded February 09, 2019
    Balai Adlao
    6.4
    Good
    christopher from United States
    Couple
    Deluxe Room
    Stayed 1 night in January 2019

    Isolation”

    Be aware that this hotel is located near the airport but not near the town, and there is no easy way to into town. There were no motorbikes available for rent. There is a shuttle that goes once an hour, but only accommodates 12 persons at time, which means you could end up having to wait for two hours during busy times. The restaurants around the hotel are not as good as the options in the town. The beach is nice but not the nicest. The hotel itself is fine; it's fairly new and has nice linens, etc. Water pressure was low. Wifi was good. They seem understaffed. We arrived at 11:00 and was told our room would be ready by 12:00 but then didn't get into it until 15:00. They also had a sign posted indicating they no longer provide laundry service for guests, so I would assume you would need to carry into town. Breakfast was very enjoyable and the server was enthusiastic.

    Reviewed January 19, 2019

    We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can make changes for the better. We do apologize that you found the water pressure in the rooms inadequate. Thank you too for your feedback on the unavailability of laundry service. We would like to inform you that we were able to work this out and now have this service available again. We hope you will return and stay with us again as we are eager to give you a better experience.

    Responded January 25, 2019
    Balai Adlao
    9.6
    Exceptional
    Nadine from United States
    Couple
    Deluxe Room
    Stayed 2 nights in December 2018

    Exceptional”

    Beautiful location. Great sunsets. Staff was wonderful. Got hurt (not in the resort) and staff took excellent care of me. Rooms could be better (need a full length mirror), breakfast more varied, but otherwise provides an excellent experience. Ideal for those wanting to miss the crowds.

    Reviewed January 17, 2019

    Thank you for sharing with us your personal feedback regarding your recent visit. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We hope to welcome you back in the future!

    Responded January 27, 2019
    Balai Adlao
    8.8
    Excellent
    Kaur from Estonia
    Couple
    Deluxe Room
    Stayed 3 nights in January 2019

    Highly recommended”

    Nice little hotel with a superb private beach area(google LIO Beach). Very clean rooms and very clean beach. High level service for the price. Next to airport(only 4 flights per day - so not too disturbing) and has their own airport shuttle. Quiet and really secure area. Restaurants and shops all around. This place was a really nice surprise! I would go back there.

    Reviewed January 15, 2019

    Thank you for taking the time to share with us your personal experience during your stay. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We hope to welcome you back in the future!

    Responded January 17, 2019
    Balai Adlao
    9.6
    Exceptional
    Jamie from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in August 2018

    Lovely beachfront!”

    Lio beach was really beautiful and it was such a relaxing place as it's not crowded.

    Reviewed April 23, 2019

    We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Beach.

    Responded April 24, 2019
    Balai Adlao
    10.0
    Exceptional
    Frances from Canada
    Couple
    Deluxe Room
    Stayed 3 nights in February 2018

    Nice place to relax ”

    A very quiet and peaceful place away from the busy town of El Nido. Perfect to just relax. The staff was amazing!!! I requested for a special surprise dinner for my husband's birthday and they have exceeded my expectation. Shuttle service is available every hour going to the town of El nido which is perfect because we have the option to stay away from the crowd or enjoy the night life of El Nido. Will definitely come back and stay with them!

    Reviewed March 06, 2018
    7.2
    Very good
    Heidi from United States
    Couple
    Deluxe Room
    Stayed 2 nights in March 2019

    Very good”

    Fine for a short stay. Towels provided for beach upon asking. Nice to be near airport with shuttle provided. Excellent wifi. Up and coming area. They need a plan for their sun deck area to maximize its potential. Staff effort readily apparent. Suggest face towel in addition to the bath towel provided in room.

    Reviewed March 22, 2019

    Thank you very much for taking the time to share your experience with us. We are pleased to know that you were happy with your choice of staying at Balai Adlao. It is our hope to welcome you back in the near future.

    Responded April 03, 2019
    Balai Adlao
    5.6
    JIA from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in March 2019

    Above average”

    slow service response: the security locker was faulty and i requested to have it checked but staff completely forgot about it until i had to call a few times. for the price i paid, room lacked many amenities such as bathroom slippers, hand towel and toilet glasses to rinse my mouth. bathroom was leaking water so it kept making the toilet floor wet. far from town so unless you rent a bike or take the free shuttle (which only takes 12 people a time), it is not convenient.

    Reviewed March 06, 2019

    Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. Please accept our deepest apologies for all the lapses in facilities and amenities as we can only imagine the disappointment you had over the series of unfortunate events that occurred during your stay. We also do apologize for the lack of urgency of our staff, we will ensure to make improvements with further training. We hope to be able to welcome you back in future as we are eager to give you a better experience.

    Responded March 14, 2019
    Balai Adlao
    6.0
    Linda from United States
    Couple
    Deluxe Room
    Stayed 3 nights in November 2018

    Budget hotel in Lio beach ”

    Pros: Lots of restaurants right next door Long stretch of sandy beach Right next to the airport Cons: Lack of basic amenities in room (no slippers, toothbrush, shower cap, desk) Safe is very small, cannot fit in a 13in laptop. Still have new paint smell Charge 300 peso for lost key WiFi is weak

    Reviewed November 09, 2018

    We wish to thank you for sparing time to let us know about your recent experience during your stay with us. We also appreciate your feedback regarding the lack of basic room amenities and other concerns. We will definitely look into all these so we can work on improvements. We however are pleased to read your positive feedback regarding the different services and facilities within Lio Estate. We hope you can visit us again in future as we are eager to give you a better experience.

    Responded November 13, 2018
    Balai Adlao
    8.0
    Excellent
    ann from Philippines
    Group
    Deluxe Room
    Stayed 4 nights in June 2018

    Lovely staff, good clean hotel, beware sensitive to mites ”

    Wilson (the manager), Joan (server at the resto), Jocelyn (front desk) and Dr Martin were all at the top of our lists for being very nice and amenable and at the very top was Vic (at the front desk) who was not only helpful but very thoughtful. They truly made our stay better. The hotel is good, clean, modern enough with a good location. However it being relatively new (is a year still new?) the beach or grounds have loads of mites which feasted on me after our 1st night leaving me with more than 36 red very itchy raised bumps! They apparently have that reaction with sensitive skin like mine as the rest of our group had no such bites. The staff were most kind changing our bed and beddings and getting the doctor to have a look at me who gave me topical ointments. The shuttle to town is a great benefit however guests need to be informed it’s 1 van per hour that’s fills up fast so the earlier one goes for a trip the better. On the downside is the food. Teresa the cook/chef-in-training made eggs for breakfast to suit all tastes. The days she wasn’t cooking were days 3-5 sets of eggs were rejected in our group of 6! The 4 mornings of breakfast buffet we had were highlighted by the Sunday buffet which had everything done right (Teresa was cooking the eggs,The bacon were crisp, the baked beans and the soup were nice and tasty)! The real low-point was our last lunch at their resto: one of us had a very odd Hainanese Chicken that didn’t have the broth-cooked rice, nor the usual sauces, the other had a pasta that was way over cooked to the point of pasta stuck together, with an unremarkable sauce that left the noodles swimming. The other restaurants in the property were overpriced for even their specialties were not very good. We had much more enjoyable meals at Maremegmeg and in town.

    Reviewed June 25, 2018
    10.0
    Exceptional
    Crispina from United States
    Family with young children
    Deluxe Room
    Stayed 4 nights in May 2018

    Would definitely recommend this hotel!”

    Stayed in this hotel with kids in first week of June. Close proximity to the airport and they provide free shuttle upon arrival. Love the forest atmosphere, but beware of mosquitoes. Please bring your OFF spray. Room is spacious, the restaurant is airconditioned and great atmostphere. I can’t stress enough about the staff, they are polite, very accomodating. I apologize of the few I forgot their names but Wilson and Vic were couple of the staff. Hotel is close proximity to the Lio beach, it is not white sand like Nacpan Beach. There are restaurants within walking distance, do try out El Nido Grill! Big serving and food is good! Free wifi and fast at the hotel. I would definitely come back and stay at this hotel if ever I am in El Nido, about 15 minutes drive via shuttle service to town proper. It is secluded and private.

    Reviewed June 05, 2018
    7.2
    Very good
    ONG from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in December 2018

    Very good”

    Location is more suitable for couples who wants some quiet away from the town. It wasn't very convenient for me as I was staying alone and my friends were in the town, which took about 20mins to reach the town by tricycle. But i love how quiet it is, especially the breakfast area is nicely designed. Theres a beach just right behind the hotel and restaurants too.

    Reviewed December 21, 2018

    Thank you very much for giving us a review. We are so happy to know that you were pleased with your stay. It is our hope to welcome you back in the near future.

    Responded December 23, 2018
    Balai Adlao
    6.0
    Mohannad from United Arab Emirates
    Couple
    Deluxe Room
    Stayed 4 nights in November 2018

    Above average”

    Being on Lio resort and easy access to the beach is a great plus. Free shuttle service to/from town up until midnight; however i would have wished that the shuttle service starts a little sooner than 8:30am to be able to catch most of the tour buts minor. However, for a hotel of those rates i assume they would be more prepared for guests such as dental kit is only provided on request, no vanity kits, no sanitary bags, no shaving kits, no shower caps etc... No room charges on room service and demand all payments in cash immediately. Breakfast is good

    Reviewed December 10, 2018

    We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can make changes for the better. We sincerely apologize that we were not able to meet your expectations. Please be assured that we have taken note of your comments and we will work on improvements.We hope to be able to welcome you back in future as we are eager to give you a better experience.

    Responded December 17, 2018
    Balai Adlao
    9.6
    Exceptional
    Kirby from Philippines
    Family with teens
    Deluxe Room
    Stayed 2 nights in May 2018

    Food attendants at the restaurant , front desk , housekeeping and security are very accommodating. ”

    Location is safe to all. Highly recommended.

    Reviewed May 28, 2018
    1234
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    Balai Adlao
    |Excellent 8.4
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    • Excellent location
    • Small Lagoon