8.7
Excellent
/10
(975 reviews)See what guests said
Breakfast26
Housekeeping23
View6
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tuol Sleng Genocide Museum 730 m
Independence Monument 750 m
National Museum 1.4 km
Royal Palace 1.46 km
Silver Pagoda 1.47 km
Central Market 1.66 km
Sisowath Quay 1.7 km
Wat Ounalom 1.72 km
Wat Phnom 2.38 km
Choeung Ek - Killing Fields 8.1 km
Nearby landmarks
Lucky Market 110 m
Boom Boom Records 160 m
Preah Sihanouk Street 170 m
Tooniq 230 m
Sorya Shopping Centre 250 m
The Place Club 290 m
Angkor Independent Tailor 300 m
Movie Street Entertainment 320 m
Equinox Bar 420 m
Ministry of Tourism 440 m
Balconitel Boutique Hotel
Superior Double with Balcony - Bed Balconitel Boutique Hotel
Lobby Balconitel Boutique Hotel
Lobby Balconitel Boutique Hotel
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4-star Hotel
Free Wi-Fi

Balconitel Boutique Hotel

#A36, Street 278, Sangkat Boeung Keng Kang I, Chamkar Morn, Phnom Penh, Cambodia, 12302 - See map
Wellness activities
Spa & Beauty
Property highlightsRead all 975 reviews
Exceptional reputation
Recommended by 95% of guests
Excellent comfort
8.9 room quality and comfort
Excellent service
8.9 rating for service
Excellent cleanliness
8.8 rating for cleanliness

The included breakfast menu was extensive and was a great start to our days in Phnom Penh.

Monica | December 5, 2019

Very clean hotel with amazing staff.

Monica | December 5, 2019

  • 850 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 8 minutes on Agoda.com
Value for money8.8
Distance to city center0.5 Km
Location rating8.3
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.3 km

Rooms available at Balconitel Boutique Hotel

8.9
Excellent
Room comfort & quality
Deluxe Double with Balcony
Deluxe Double with Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Deluxe Twin With Balcony
Deluxe Twin With Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
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Family Suite with 2 Double Beds
Family Suite with 2 Double Beds
...
  • Room size: 68 m²/732 ft²
  • City view
  • 2 king beds
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Balconitel Suite with Balcony
Balconitel Suite with Balcony
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Superior Double with Balcony
Superior Double with Balcony
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Family Suite
Family Suite
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
  • 2 king beds
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Superior Double Room
Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Suite, Balcony
Suite, Balcony
...
  • Balcony/terrace
  • Shower
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Deluxe Room
Deluxe Room
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at Balconitel Boutique Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Balconitel Boutique Hotel?

Balconitel Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Balconitel Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Balconitel Boutique Hotel has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Balconitel Boutique Hotel?

Balconitel Boutique Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Balconitel Boutique Hotel

  • 6.4
    Good
    Spaciousness

    "Breakfast was good, room was spacious and the shower was good and hot!"

    Susan

    |

    February 29, 2020

  • 10.0
    Exceptional
    Staff 

    "The staff were friendly and helpful, the place was nice."

    Denise

    |

    July 26, 2019

  • 9.2
    Exceptional
    Spaciousness

    "Room was on the large size with a comfortable balcony."

    Lon

    |

    January 30, 2020

Property ranking|Compared to 816 Phnom Penh properties
See all rankings
Room comfort score
8.9/10
Value for money score
8.8/10
Couples review score
8.9/10
Review score - United States
9.1/10
Better than
98
%
of Phnom Penh properties
Better than
96
%
of Phnom Penh properties
Better than
96
%
of Phnom Penh properties
Better than
96
%
of Phnom Penh properties
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Overall rating:
8.7
Excellent
975 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
The suite was fantastic with a King size bed, private bath a...
Alina from South Korea
Couple
More about Balconitel Boutique Hotel

More about Balconitel Boutique Hotel

Balconitel Boutique Hotel is a contemporary property offering a garden, private balcony, an indoor pool, and a rooftop Jacuzzi with free sun loungers. A complimentary welcome drink is available upon arrival. Free Wi-Fi access is available in all areas of the hotel.

All rooms of Balconitel Boutique Hotel have a bright interior with white-colored walls. Each room includes air conditioning, a minibar, and a flat-screen TV with cable channels. A private bathroom with amenities is also included.

The reception is available 24/7 and provides luggage storage and room service, ticketing services, and tour arrangements. Laundry and an airport shuttle can also be provided at a surcharge. Guests can read daily newspapers or relax with massage treatments.

A daily breakfast is served at the property. You can also enjoy lunch and dinner at the rooftop restaurant with city views and sample a variety of beverages at the bar.

National Musuem, Royal Palace, and Night Market are about a 10-minute drive from the premises. Shuttle services to Phnom Penh International Airport, which is a 30-minute drive away, can be arranged at an extra fee.

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Most talked about facilities

Breakfast
34 mentions
Swimming Pool
20 mentions
Housekeeping
16 mentions
Food & Dining
9 mentions

What they offer

9.2
Exceptional

"The hotel side has requested us resonable price for late che..."

HIRONORI

|

March 27, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

Skyard Lounge - Sky Bar
Cuisine:Asian, European, International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Balconitel Boutique Hotel from real guests

Overall rating
8.7
Excellent
From 975 reviews
9.0Service
8.9Room comfort and quality
8.8Cleanliness
Agoda Reviews (464)Booking.com Reviews (511)
Rating via Agoda8.6
/
10
Cleanliness8.8
Facilities8.3
Location8.3
Room comfort and quality8.9
Service8.9
Value for money8.8
High score for Phnom Penh
Rating
9+ Exceptional (126)
8-9 Excellent (44)
7-8 Very Good (61)
6-7 Good (18)
<6 Below Expectation (16)
Time of the year
Mar - May (79)
Jun - Aug (37)
Sep - Nov (43)
Dec - Feb (106)
Don't miss out!Users are booking a place in Phnom Penh every 8 minutes on Agoda.com
All guests (464)
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Show reviews that mention 

Showing 265 verified guest comments
12345
10.0
Exceptional
Alina from South Korea
Couple
Balconitel Suite with Balcony
Stayed 1 night in April 2019

Deserves a 10.00! ”

I am surprised that this place doesn’t have higher ratings. They are super professional (check in was hassle free & smooth) and they even had our suite ready 2 hours before check in. The suite was fantastic with a King size bed, private bath and balcony. Room service food is reasonably priced and delicious. Of course it’s expensive for Cambodia but the comfort is unparalleled. I was very sick during the stay so I couldn’t enjoy the other facilities but the rooftop bar and pool also seemed excellent. Location is fantastic - a short tuktuk ride from Tuol Sleng Museum and other attractions. Additionally, lots of good eateries nearby. Overall I highly recommend this place for couples who want a bit of luxury thrown in with comfort.

Reviewed May 03, 2019
8.4
Excellent
Clemmie from Singapore
Group
Superior Double with Balcony
Stayed 2 nights in March 2019

Simple but pleasant stay”

Situated in an alley is this unique simple boutique hotel. Friendly staff and clean room greeted us. Although surrounded by construction, the walls blocked out the noise. Walking distance to Park Cafe for food. The hotel has rooftop dining too . We checked out at 6am for our next destination thinking we will missed the breakfast cos it only starts at 6.30am. Who knows, they prepared takeaway bag for us. Arkoun!

Reviewed April 02, 2019
9.6
Exceptional
GAETANA from Australia
Business traveler
Deluxe Double with Balcony
Stayed 6 nights in February 2019

Phnom Penh Oasis”

This is a small, modern boutique hotel. Lovely decor and facilities, with a pool near reception and a large spa area on the top of the building - perfect to observe the Cambodian sunset while sipping a cocktail. Rooms are very spacious and loved having a balcony. There is some construction going on next door but this cannot be heard from the hotel - only obvious when you go outside. Wifi was great and so was breakfast. Would definitely stay again.

Reviewed May 26, 2019
9.6
Exceptional
Wilson
Couple
Deluxe Double with Balcony
Stayed 3 nights in January 2019

Best customer service ever :)”

Upon arrival, welcome drinks were served and the staffs were extremely welcoming. A very cute complimentary cake was offered for the girlfriend’s birthday. Special mention to the guy at the front desk who was more than helpful during our stay - the typical type of customer service any guest would look for and want to get from any hotel. In big, everyone was always smiling and very polite. Tuk-tuk driver was patient, helpful, and punctual every time he had to take us out. Breakfast was à la carte and was delicious. On our last night, we had room-serviced dinner and it was good! We already booked for a one night stay in a couple of weeks prior to the end of our trip. Thank you and keep up the good work!

Reviewed January 11, 2019
9.2
Exceptional
Xiaoyu from Singapore
Group
Deluxe Twin With Balcony
Stayed 2 nights in August 2018

Truly enjoyed my stay here”

Spent two nights in this hotel and the highlight of our stay was the ala carte breakfast that we get to order every morning. Breakfast was absolutely delicious and there is good variety (Continental, western, asian). There were tuk-tuk drivers parked opposite the hotel and displayed the hotel's name on the tuk-tuk itself. We hired this driver, Pao (number 3 tuk-tuk) for a day tour to the killing fields, russian market, S21 museum and Aeon mall. Definitely recommend to hire Pao as your driver as he is honest and trustworthy. He also makes sure to drive slowly over bumps so you don't get a rocky ride on the uneven roads going towards the killing fields. The hotel beds were comfortable and room was clean. One thing that the hotel could improve on is to better furnish the shower room as it is basically four painted walls with a corner wall shelf. There was a rain shower, but no hooks/bar installed for hanging clothing/towel. Other than this, everything else was wonderful.

Reviewed August 27, 2018
8.4
Excellent
Michael from United Kingdom
Solo traveler
Deluxe Twin With Balcony
Stayed 6 nights in July 2018

Pleasant Stay”

Doesn't look much from the inside but very nice to be honest. The staff are very efficient and helpful, always say hello with a friendly smile. The breakfast was good and the bar/restaurant in the evenings is peaceful with views across the rooftops. There are tuk-tuks outside most of the time and are pretty cheap to hire by the hour/half day. Hired one to go to the Animal Welfare Zoo......definately not recommended by anything other than a taxi as the roads to/from there are mental and the roads in some places are pretty bad so much so the tuk tuk driver bought us masks. Overall, i would definately stay here again...

Reviewed August 16, 2018
10.0
Exceptional
Kerry from Australia
Couple
Deluxe Twin With Balcony
Stayed 2 nights in July 2018

5star service & value”

I recently checked my agoda bookings, and we have stayed here 27 times in the past 2 years and the level of service has never changed... Excellent... If return visits are anything to go by, (27 times) we 100% recommend. Well done to the team and we will see you again soon.

Reviewed July 18, 2018
8.4
Excellent
Bipin from Nepal
Business traveler
Superior Double with Balcony
Stayed 1 night in June 2018

Friendly staff ”

Well, I stayed one night at Balconitel Boutique Hotel so, I don't have much to mark this hotel. Well, my experience was okay. Staffs were really nice, very friendly and smiling all time. Hotel was okay, according to price, location was nice. Well, I hired the taxi from airport to reach this hotel and it cost me $15 and I asked the same taxi to get me back to airport the next day because I had a flight to Siem reap and he offered me at $12. So, the round trip was $27. Overall, my one night stay was fine.

Reviewed June 15, 2018
9.6
Exceptional
KOK from Malaysia
Business traveler
Deluxe Twin With Balcony
Stayed 1 night in June 2018

Great place to stay!”

Very nice boutique hotel right at the center of the city. Walking distance to a super market with cheap beers. A lot of restaurants and starbucks nearby. A la cart breakfast was superb. You can order another set once you finished your first set. Jacuzzi pool at the roof top is very big as well. Definitely will stay here again if we come back to Phnom Penh.

Reviewed June 10, 2018
10.0
Exceptional
Dustin from Azerbaijan
Solo traveler
Superior Double with Balcony
Stayed 2 nights in December 2017

A Favourite in Phnom Penh”

There are many 'boutique' hotels in Phnom Penh, but this has got to be one of the best for the price range. The staff are extremely friendly and helpful, the facilities are great, and the location couldn't be more central. Highly recommended and thanks to all the staff for making it such a great stay!

Reviewed December 14, 2017
9.6
Exceptional
Andres from United States
Solo traveler
Superior Double with Balcony
Stayed 1 night in October 2017

beautiful hotel”

this must be the classiest, cleanest, most up to date hotel i've stayed at while in 6 SEA countries. not the cheapest around but if you want everything working and very clean place then seriously this is the joint you want. it's a $3 Uber ride to the city center, so i highly recommend you just do that vs. getting the tuktuks.

Reviewed October 28, 2017
10.0
Exceptional
Kerry from Australia
Business traveler
Deluxe Twin With Balcony
Stayed 3 nights in April 2017

We will stay again”

We visit Phnom Penh every month and this is the first time we have stayed here. What a find. This boutique hotel is amazing. Food is fantastic, the staff are so helpful and pleasant, room absolutely spotless, great cafes just down the street. Perfect. A big thank you to all the staff and see you next month.

Reviewed April 28, 2017
10.0
Exceptional
Melyn from France
Couple
Superior Double Room
Stayed 4 nights in April 2017

Friendly staff and beautiful rooms”

The hotel is lovely and well located. Staff are very helpful and friendly. It's a small hotel, and the pools are either full shade or full sun - no inbetween - but otherwise, it's a perfect base for enjoying the city.

Reviewed April 27, 2017
9.2
Exceptional
Rebecca from United States
Business traveler
Deluxe Twin With Balcony
Stayed 3 nights in December 2016

Great location ”

Stayed here during a business trip with several meetings around the Independence Monument area of Phnom Penh. Very convenient for us to walk to our meetings, as well as many great food options within walking distance. The staff is very friendly and helpful. We enjoyed the roof top restaurant each evening for our dinner.

Reviewed March 20, 2017
8.8
Excellent
Louis from France
Couple
Superior Double with Balcony
Stayed 1 night in December 2016

Great boutique hotel”

Check-in and check-out were fuss free. The hotel facilities are good, and the rooms are really nice, spotlessly clean. Breakfast is not a buffet so you order what you want from the menu (which means it's a bit slower) but it's just fine in my experience. The pool on the ground floor is not huge and not exposed to the sun, whereas the 'jacuzzi' on the rooftop is tiny and there are few places to sunbathe up there. The only real drawback from this hotel is that it is located just opposite a construction site (this happens A LOT in Phnom Penh) so don't expect a quiet room if yours is facing the street.

Reviewed January 24, 2017
9.6
Exceptional
Lynn from New Zealand
Solo traveler
Superior Double with Balcony
Stayed 2 nights in October 2016

Away from the hustle of the Riverfront, a perfect peaceful stay”

I could not fault this hotel. It is situated back in street 278,away from the hecticness of the riverfront & yet an easy tuktuk ride from the action.There was a very well stocked supermarket entrance just over the road(enter through the car park building.superb breakfast choices & a beautiful pool. We could walk to the Toul Sleng Museum from here . Lots of good eating places nearby, massage places, a great little hotel all in all.

Reviewed October 17, 2016
8.4
Excellent
Kenjiro from Japan
Business traveler
Deluxe Double with Balcony
Stayed 4 nights in August 2016

Value for money, will stay again”

Good: spacious room and bathroom, comfortable bed and pillows, air conditioner, service and shy smile of staff both at reception and restaurant, Tuktuk driver in front of hotel Not so good: weak water pressure of shower

Reviewed August 08, 2016
9.2
Exceptional
Robyn from Australia
Couple
Superior Double with Balcony
Stayed 2 nights in April 2016

Middle aged Aussie backpackers ”

Very pleasantly surprised, exceeded our expectations. Rooftop jacuzzi was very welcoming in the afternoon. Special mention to the lovely breakfast staff who brightened our mornings. Highly recommend this hotel.

Reviewed April 12, 2016
10.0
Exceptional
Joel from New Zealand
Couple
Superior Double with Balcony
Stayed 4 nights in April 2019

Perfect”

Everything about this hotel is amazing. Wonderful staff, rooms, facilities and food. Cons: Nothing

Reviewed April 22, 2019
10.0
Exceptional
Joel from New Zealand
Couple
Superior Double with Balcony
Stayed 3 nights in April 2019

Exceptional”

This hotel is amazing!!! Exceptional staff, great facilities and well appointed rooms. Pro’s: Everything Cons: None Can not wait to stay here again.

Reviewed April 10, 2019
12345
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  • Excellent location
  • Tuol Sleng Genocide Museum
  • Capitol Bus Station is within 0.87 km
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