Recent customer comments

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Very good



based on 670 reviews
  • Cleanliness 7.6
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 8.0
  • Value for money 7.3
  • Food/Dining 7.6
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Brian from United States
Couple
Superior
Stayed 5 nights in December 2015
recent stay
location beach club food
Paid for in room internet which was very slow and often not working. Bathrooms need to be upgraded. Toilet kept running. Location is central to all. The spa is nice
Reviewed December 24, 2015
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Helen from Australia
Couple
Deluxe
Stayed 6 nights in December 2015
A nice surprise .....
Massage, the gardens , staff
Water in first pool was not good. Smelly ...basin in our room had non working plug . Tap also difficult to operate .and noisy .WIFI not free in rooms . Disappointing . Around the big pool , especially after rain it was very muddy from the big trees . This area needs to be cleaned more often as this dirt ends up in the pool . Staff member Tina was excellent ....we will return and are planning on bringing some friends with us . Look forward to returning .
Reviewed December 21, 2015
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Gordon from New Zealand
Couple
Superior Double or Twin Room
Stayed 3 nights in December 2015
Accommodation
Location was very good and the architecture and landscape was well appreciated
Very good. I would recommend staying there again as all necessary facilities were available just to rest and wind down Cindy and Candy were very welcoming and friendly
Reviewed December 20, 2015
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siti from Malaysia
Couple
Superior
Stayed 3 nights in December 2015
nice hotel,
location,safety and friendly staff
nice hotel,close with beach,market,waterbom an more,will come again next time
Reviewed December 17, 2015
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amy from Singapore
Family with young children
Family
Stayed 6 nights in December 2015
Overprice
1) opposite water bomb 2) near airport 3) beachfront
Aircon not cold. Flushing cistern wont stop. Pillow can throw. Towel not white.TV so small that I need to stand infront in order to read the subtitle.
Reviewed December 16, 2015
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Samantha from Australia
Group
Deluxe
Stayed 6 nights in November 2015
Lovely hotel with an amazing atmosphere.
Pool, breakfast, location
Reviewed December 05, 2015
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Benjamin from Australia
Couple
Superior
Stayed 5 nights in November 2015
Wonderful stay
Location, quiet and relaxing
Great 5 day stay - unable to fault.
Reviewed December 03, 2015
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Tan from Singapore
Couple
Deluxe
Stayed 2 nights in November 2015
Great location
Location, close to beach and discovery mall
This is our first trip to Bali and we chose a hotel which is closed to the beach and shopping. Loads of restaurant along the streets and we are able to roam around with ease.
Reviewed November 23, 2015
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jesse from Australia
Family with older children
Superior
Stayed one night in November 2015
The best resort in Bali
Staff, amenities and price
Could not fault a single thing with this hotel
Reviewed November 15, 2015
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Rebecca from Australia
Family with older children
Superior
Stayed one night in November 2015
Overrated
Location & Pool
The pillows looked disgusting, the wifi which you had to pay extra for was terrible. Logs out every 5 mins and you have to reconnect.
Reviewed November 13, 2015
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