"We were so happy with our experience at Bali Relaxing Resort..."
October 8, 2018
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||1km|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||7.1 km|
"Big Pool, Spacey and Clean Room, Love the balcony and direct acces to the beach."
November 27, 2018
"Hotel location is very good."
December 28, 2018
"Was clean and relaxing."
September 19, 2018
"Thanks - 5* in our eyes - amazing place great pool great sta..."
November 23, 2018
For travelers who want to take in the sights and sounds of Bali, Bali Relaxing Resort & Spa is the perfect choice. The hotel lies 1km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Tanjung Benoa Watersports, Benoa Beach, Nusa Dua Beach.
At Bali Relaxing Resort & Spa, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, portable wi-fi rental.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, wake-up service. The hotel offers wonderful recreational facilities such as dart board, hot tub, private beach, outdoor pool, spa to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Bali Relaxing Resort & Spa.
"The staff are very friendly."
November 7, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Bali Relaxing Resort & Spa
Show reviews that mention
Good location, beautiful pool, top staff kind helpful all’s trying to please.... The down side breakfast cold , not great selection for westerners, the patrons smoking in breakfast area.....all in all top marks for staff
Very friendly and helpful staff. Overall, it was a excellent experience.”
Pros: 1. Good staffs, very helpful and polite. 2. Get a discounted price at hotel spa. 3. Nice pool environment and maintanence. 4. If you book cars or tours for local travel through hotel front desk, often they manage a very reliable obe at a discounted price. Cons: 1. Restaurent food choices are very limited and breakfast choices could be better. 2. Bar service could be a lot better.
Got it at a bargain and worth twice the dollars paid, so all good :)
Thumbs up: The view from our balcony was good. The pool, room, facilities were good. It was clean and quiet. The staff were okay. Value for money. Downside: The food is bad and it needs more flavor. They played Chinese songs in the restaurant and serve Chinese food for breakfast and it’s tasteless, and it feels like we are in China not Bali. They’re doing this probably because they have a lot of Chinese guest.?.? But we’ll... In my opinion, they should make their guests feel and experience the Balinese culture for we are in Bali.
Family holiday & retreat”
Location: convenient to shops and restaurants, plenty of choices Room : clean and daily service promptly done, staff polite and always with a welcoming smile. Helpful and attend issues promptly . Balcony view magnificent! Air con very cool. Facilities: large swimming pool, free bicycles for one day but bicycles requires more maintenance and replacement, close to water sport. Helpful in arranging taxi and local tours. Reasonably price if you have one or two travellers, better off to join a tour, more cost effective. Restaurant: breakfast is good with varieties, you can order additional items eg, French toast, scramble eggs, omelette, mixed juice, boiled egg on spot with no additional charges. Dinner is good but the steak is average. Staff: helpful , polite, we ask for changing room to higher floor after the first night without problem, staff took us to review the rooms before transfer, 👍 Room service staff are very honest . Greetings with a welcoming smiles. Private beach 👍
Dear Chu, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a better experience, and we are thrilled that we were able to exceed your expectations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best Regards Andi Budianto / Hotel Manager
A good old hotel to stay in Benoa, completed with swimming pools and private beach. Room cleanliness should be improved, especially under the beds. Breakfast is not really satisfying but we could easily use the online service to order food. Bathroom is small so it's a bit challenging to bathe a baby in it. Bed is spacious since they ajoined two single beds. Please be noted that online transportation could only drop passengers in this area. You can ask the FO staff to book Blue Bird taxi for outbound transportation.
nice and clean hotel”
Enjoyed my stay very much, lovely rooms with a balcony facing the sea. staff was outstandingly friendly and everything was clean and neat. could not try the breakfast as I was away earlier so cannot comment on it, but the restaurant serves good food for lunch or dinner. Lovely pool and a small beach front, not so suitable for swimming thoug. would definitely stay here again.
dear Bianca, thank you for staying with us and your kind review. we are delighted to note that you had a pleasant experience on that your stay with us one again thank you for your review and we are looking forward to welcoming you on your next stay with us best regards
This place was nice, clean, and right on the beach. Don't have your laundry done here, it's crazy expensive!!! My only other complaint would be the restaurant. It would be great to see more western options for the buffet breakfast and menu lunch/dinner. Otherwise, unless you enjoy eating fried rice for breakfast, it's just not worth it. And my dinner one night was a hot dog. It was tasty, though. Check out Hotel Nikko's breakfast spread instead... delicious!!! And luckily, there are lots of restaurants within walking distance up and down the street.
Dear Laura, thank you for your comment.I apologize for the problem during stay with us and appreciate your input to improving our best quality for the future once again thank you so much we are looking forward to welcoming you on your next stay with us best regards,
Value for money!”
A cheap hotel right on the beach. Was clean and relaxing. The pool was great and warm. Could walk to hotels like Conrad for a bit of luxury. Their bar menu was reasonably priced. A lot of chinese tourists though. Breakfast is ok. Outside of the hotel not so much good food options though.
Clean Room. Beautiful Pool Area. I also like that their hotel is beach front. They should add more beach beds & umbrellas in front of the beach because they only have 2. The head Manager Andi Budianto, The Head Chef & the Staff of the restaurants were all amazing. We really enjoyed our stay.
2 thumbs up ! exceeding our expectations, great location, excellent hotel & very helpful staff, ”
I felt the staff were "go above and beyond the call of duty" to satisfied the guest in here. We left our bag at the previous hotel when we're check in, and Mr. Andi Budianto (The Manager) quickly provided a solution to pick it up for free ! He even gave us an upgrade to a very beautiful suite room when our room is not ready yet to check in because we're came too early, it's not stop there .. one of the receptionist lady also walked with us, to show our room ! WOW !! 2 thumbs up ! Great location - water front Hotel, spacious room, very clean & well maintained hotel, i loved the pool .. very big, beautiful & again .. very clean water ! Accidentally when checking the environment, Mr. Andi Budianto, also have a time to approached us when we're walked on the beach & we have a nice conversation. During our pleasant stay, we also have a nice conversation with another hotel manager, Mr. Joni Atmaja. It was a very excellent stay. Definitely will comeback !
I am impressed by their facilities. The staff at the hotel was really nice. The Hotel indoor pool was excellent as they have also a private beach which was really amazing. Overall Nice Hotel in Nusadua area.
Dear MD, First of all behalf of management and staffs would like to thank you for your time to review in our property. All of them are very important for us to improving our service quality that will be better. Once again thank you and look forward to expecting you for the next holiday. Best regards I.Nyoman Sumarsa Manager
The pool is so big.. suitable for chilling out during the day.. direct access to the beach.. this place is located in tanjung benoa, so the beach not so good for swimming.. just enjoy the bench and looking directly to the beach while some people do water sports.. nice place for relax.. ac in my room not cold.. but still acceptable to sleep in the night..
Value for money”
Stayed 4 nights and we did enjoy this hotel. The pool is big and well maintained...we usually had it to ourselves during day time which is great! I think the other guests go out on tour during the day which is rwally not our thing. Its unfortunate that this is a beachfront property but the beach is not well kept. We didnt even dare do into the water...it was dirty so much seaweed and smelled of gasoline due to boats which bring tourist in. The room was well equipped with basic needs and is also quite big w a balcony which is important to us. We had a view of the pool and beach. The staff were friendly and accomodating. Breakfast qas basic but good enough. Will stay at BRR again if ever we go back to Bali. Thanks for a great stay.
Dear Maya, First of all behalf of management and staffs, we would like to thank you so much for your time to review in our property. We felt very happy to heard that because all of it are very value for us to improving performance especially services. Once again thank you and look forward to expecting you to take holiday and stay again here. Hoping you have a good health and fortune with your family Best regards Sumarsa
Only one ...”
Very Nice front desk staff. Clean Private Beach, Nice and Big Pool, plenty choice of breakfast (although the taste average but not bad), Spacious Room, small bathroom, but there's no shower toilet or bidet (it a must for me), so it's not comfortable for us. When we checked out, the front desk staff, Mr.Suardana gave us a ride to our next hotel (it's nearby, around 8 minutes by walk).
its so so”
I stayed 2 nights with my two teenagers. This hotel is an old hotel that needs renovation. The air conditioner is less cold after the AC complaint is better. The biggest problem is the WIFI network that cannot be used at all. So if you are with teenagers who depend on their gadgets, reconsider staying at this hotel.
nice location hotel ”
Hotel location is very good. Its facilities are good. hotel is not clean. the room service menu and restaurant are different management i think. Breakfast menu is poor. The room service menu is ok. The staffs do not take dirty plate quickly. Responses very slow. In emergency case the hotel staff action is very quick (very good). Overall....the hotel is ok but need to improve cleanliness and breakfast.
Dear Mr. Fajar, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping Department and also for Restaurant, We do hope you give us another chance as we will definitely improve our services. Look forward to welcoming you near future to be witness our improvement. Best Regards Andi Budianto Hotel Manager
Nice place for relax”
The hotel location is quite good, but not close to airport. Room service menu is good but limited. Breakfast menu is poor. When i was there not many guests so they provided ala cart menu. But what ever it is...the hotel must provide the best to the guest. I believe first impression has a meaning. The cleanliness needs to be improved. Staff all are friendly. The hotel close to mini market and circle key. And many small restaurants near the hotel such as warung dua malas (i have to say the menu are very good and healty).
Dear Mr. Fajar, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service, Breakfast experience and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff and improving our service and product. Thank you and look forward to seeing you soon. Best Regards Andi Budianto Hotel Manager
Staffs are not at all competent to do their job. They are slow to respond and does not understand what is being requested for. Upon check in I specifically requested to pay additional charges to allow occupants in both rooms to have breakfast. The staff wrongly only included breakfast for 1 room. When I came back to query and rectify the staffs at the reception counter was so slow in calculating and rectifying. I literally had to take the calculator from them and calculate myself and inform them. It’s a great hotel however if they don’t improve on the competency of their staff they are going to loose out
Dear Annie, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back on near future. Best Regards Andi Budianto Hotel Manager
I was extremely happy with our stay the Bali Relaxing Resort. I was nervous at first as I had never booked thru Agoda and I had made 2 separate bookings. One for us then one for our kids. Could not have been happier as they placed us all together with a connecting room. The breakfast was good and the pool was always clean and well maintained. The Balinese people are always so happy and willing to help in anyway. Would definitely recommend this hotel.
Dear Mr/s Paula, Thanks you very much for your great comment and thanks for your staying with us. hope will see you again next holiday Best regard