Ballantrae Hotel At The West End
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7.8 Very good location
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  • Free Wi-Fi in all rooms

  • Bar

  • Garden

  • Non-smoking room

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Distances to essentials

  • Airports
    • 9 km
    • Edinburgh Airport (EDI)
    • 26 km
    • Fife Airport
  • Bus and rail stations
    • 250 m
    • Haymarket Train Station
    • 1.9 km
    • Edinburgh Train Station
  • Hospitals and clinics
    • 1.3 km
    • Springwell Medical Centre
  • Pharmacies
    • 150 m
    • Boots
  • Convenience stores
    • 350 m
    • Tesco Express
  • Cash withdrawal
    • 150 m
    • ATM

More about Ballantrae Hotel At The West End

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Verified traveler reviews

Agoda Reviews (16) Reviews (951)


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  • Cleanliness 6.9
  • Facilities 5.3
  • Location 7.8
  • Room comfort and quality 7.5
  • Service 7.3
  • Value for money 7.2
based on 2 reviews
  • Cleanliness 9.0
  • Location 7.0
  • Room comfort and quality 9.0
  • Service 10.0
  • Value for money 10.0
based on 8 reviews
  • Cleanliness 5.5
  • Facilities 3.3
  • Location 7.8
  • Room comfort and quality 6.0
  • Service 6.5
  • Value for money 6.0
Very good
based on 5 reviews
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 7.6
  • Room comfort and quality 8.5
  • Service 7.6
  • Value for money 7.6
based on 1 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.0
  • Service 8.0
  • Value for money 10.0
Provided by verified guests of Agoda

Review language
  • English
  • 日本語

Room type
  • Single
  • Twin
  • Junior Double
  • Quad Room

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Showing 16 verified reviews
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jenny from United Kingdom
Junior Double
Stayed 3 nights in September 2016
Damp, mouldy, dirty and tatty ”
Wallpaper coming off the walls , bathroom and windows covered in mould, smell of damp, carpets that had never seen a hoover and a housekeeping service that leaves towels lying on the floor, toilets without toilet roll and thinks it's ok not to replace towels lying on a mouldy floor. Oh and if you have the pleasure of ordering drinks from the bar don't expect there to be any ice! I will never come back here and would advise others to steer clear, this is a 1 star hotel.
Reviewed September 21, 2016
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Michael from United States
Family with teens
Quad Room
Stayed 1 night in May 2016
Beautiful old hotel”
Great location, friendly staff, beautiful inside and out. Would certainly stay again.
Reviewed June 12, 2016
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Danijela from Austria
Stayed 3 nights in May 2016
Pure Hell! Stay away!”
I simply can not understand, how anyone can rate this filthy place a good stay. We've been traveling around scotland for the second time and we've stayed in at least twelve different places, all of which were really nice. This hotel is not compareable to any place I've been before! Literally everything is dirty, dusty and/or broken. They don't meet any standards concerning hygiene - on the contrary! In one bathroom all tiles were loose, another one was verminous. All carpets were extremly dirty, there was dust everywhere! The furniture was heavily stained and extermly worn, some pieces were even broken. On our complaint, we've been shown another three rooms which hadn't been any better. We've left immedeatly and stayed in an other hotel! It's a pity that we've payed in advance... i doubt that I'll get my money back.
Reviewed June 06, 2016
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Tadtep from Thailand
Stayed 1 night in April 2016
Valuable ”
Reviewed April 10, 2016
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James from United Kingdom
Solo traveler
Stayed 1 night in September 2015
Good small hotel”
It has a great location and some nice features
It was good and i would go back again
Reviewed October 18, 2015
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Tsogzolmaa from Mongolia
Business traveler
Stayed 4 nights in October 2015
Very good”
food, condition and staff, and location
very good
Reviewed October 11, 2015
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Chengzhong from China
Stayed 2 nights in June 2015
Don't stay on the top floor!”
location, view, can't think of another word
It was Okay. Didn't expect there was no lift. Had to carry luggage all the way to the top!
Reviewed June 17, 2015
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Saeid from United Kingdom
Stayed 5 nights in October 2014
Fawlty towers”
We have stayed in many hotels but this must be the worst and I can only assume the high marks and reviews must be from friends or family. We booked a double room for 5 nights .After the first night my wife felt as if she was falling out of the bed, noticed one side was higher and the base was broken. The power shower did not work. No bulbs in the bedside lights. When complained we were told need to put it in writing and the management will get back to us within 7 days and they cannot change the room as they are fully booked but the next day they might be able .the next day we were told the same they had no room available. Only when I said I will take legal action we were given a twin room with its own problems. To top everything ells up they had one man painting all the doors with wet paint signs everywhere , bits on the floor and our room door left open all day while we were out due to the paint. We have stayed in many hotels but this must be the worst and I can only assume the high marks and reviews must be from friends or family.
Reviewed November 12, 2014
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John from Australia
Stayed 3 nights in August 2014
Brief stay in Edinburgh”
Great location, very quiet, pleasant staff
The stay was OK, but the bed was shocking. We endured 3 nights and made a complaint on departure. The hotel needed a good spring clean, lots of dust, even on hand high banisters. However, it is in a great location and very quiet, and the staff were very obliging.
Reviewed August 30, 2014
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YAZHUO from China
Solo traveler
Stayed 2 nights in September 2013
room is big enough”
Reviewed August 29, 2014
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