8.3
Excellent
/10
(580 reviews)See what guests said
Housekeeping9
Food & Dining1
Swimming Pool1
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
Ballina Byron Islander Resort and Conference Centre
 Ballina Byron Islander Resort and Conference Centre
Lobby Ballina Byron Islander Resort and Conference Centre
Swimming pool [outdoor] Ballina Byron Islander Resort and Conference Centre
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4-star Motel
Free Wi-Fi

Ballina Byron Islander Resort and Conference Centre

1 Ronan Place. Off the old Pacific Highway, West Ballina, Ballina, Australia, 2478 - See map
Property highlightsRead all 580 reviews
Exceptional reputation
Recommended by 93% of guests
Excellent service
8.9 rating for service
Excellent cleanliness
8.4 rating for cleanliness
Excellent comfort
8.2 room quality and comfort

Good location with Fresh Seafood, Dan Murphy’s and a lovely Tavern all within a few hundred meters.

Taryn | January 29, 2019

Basic clean and friendly with great food

laurie | November 28, 2018

Pool is lovely and heated.

Taryn | January 29, 2019

Room was very clean.

Taryn | January 29, 2019

Very quite location.

Taryn | January 29, 2019

The room was great.

Teena P. | November 18, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Garden

Value for money7.9
Distance to city center1 Km
Location rating7.7

Rooms available at Ballina Byron Islander Resort and Conference Centre

8.2
Excellent
Room comfort & quality
Premium Family Room with Spa Bath
Premium Family Room with Spa Bath
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Executive Twin Room
Executive Twin Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Executive Queen Room
Executive Queen Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Premium King Room
Premium King Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Premium Queen Room with Spa Bath
Premium Queen Room with Spa Bath
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Family Room
Executive Family Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Queen Room
Standard Queen Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Twin Room - Disability Access
Executive Twin Room - Disability Access
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Premium Family Room(SPA)
Premium Family Room(SPA)
...
    Enter dates to see prices
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    Overall rating:
    8.3
    Excellent
    580 reviews
    Cleanliness
    8.4
    Facilities
    8.0
    Location
    7.7
    Read all reviews >
    More about Ballina Byron Islander Resort and Conference Centre

    More about Ballina Byron Islander Resort and Conference Centre

    With a scenic setting next to the spot where the Richmond River meets the sea and in close proximity to some of the best surfing beaches, golf courses, and coastal drives in New South Wales, Ballina Byron Islander Resort and Conference Centre is an ideal stop off for travelers to this beautiful region. The hotel provides motel-styled accommodation ranging from deluxe rooms to executive two-room family suites, all furnished with modern conveniences such as Internet access and cable TV. The Garden Restaurant serves a menu of fresh, local produce while the poolside courtyard and bar is an ideal spot to relax. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Ballina Byron Islander Resort and Conference Centre.

    Show less

    Most talked about facilities

    Housekeeping
    7 mentions
    Food & Dining
    4 mentions
    Breakfast
    2 mentions
    Swimming Pool
    2 mentions

    What they offer

    Show less

    Food and dining

    Restaurants on site

    The Terrace Restaurant
    Cuisine:Seafood, Grill/BBQ
    Menu:Buffet

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Ballina Byron Islander Resort and Conference Centre from real guests

    Overall rating
    8.3
    Excellent
    From 580 reviews
    8.8Service
    8.6Cleanliness
    8.3Room comfort and quality
    Agoda Reviews (102)Booking.com Reviews (478)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location7.7
    Room comfort and quality8.2
    Service8.9
    Value for money7.9
    High score for Ballina
    Rating
    9+ Exceptional (11)
    8-9 Excellent (13)
    7-8 Very Good (9)
    6-7 Good (5)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (5)
    Jun - Aug (10)
    Sep - Nov (10)
    Dec - Feb (20)
    All guests (102)
    All languages

    Show reviews that mention 

    Showing 45 verified guest comments
    123
    5.6
    tonyheatherfa38 from Australia
    Family with teens
    Stayed 3 nights in April 2019

    Pet friendly is a play on words, they have 3 rooms for dogs, tiled area is bathroom....”

    Very disappointed with a $25 charge for having a pet at a pet friendly hotel it must cost $25 to mop the tiles eh ! then the threat of a $150 cleaning bill if you don't keep your pet in the tiled area = bathroom separated by a tatty old child gate and they go on the furniture....!

    Reviewed May 09, 2019
    8.8
    Excellent
    John
    Business traveler
    Stayed 2 nights in February 2019

    Good Business Trip Place to stay.”

    Room only a standard room but plenty of space and very clean 10/10 Food in restaurant very good and good value. Try the Fettucine Marinara YUM! Only downside was that the sachet coffee was AWFUL and the coffee from the restaurant not much better. Fix that and its a 10/10. I have already re- booked for my next trip.

    Reviewed February 22, 2019
    10.0
    Exceptional
    Taryn from Australia
    Couple
    Stayed 2 nights in January 2019

    Exceptional”

    Room was very clean. Sheets and towels were replaced daily. Pool is lovely and heated. Room furniture is quite dated. Good location with Fresh Seafood, Dan Murphy’s and a lovely Tavern all within a few hundred meters. Very quite location.

    Reviewed January 29, 2019
    9.6
    Exceptional
    Teena from Australia
    Couple
    Stayed 1 night in November 2018

    Exceptional”

    The room was great. Had requested a larger bed and asked at time of booking and was sent an email that it would be done,but when we checked in we had a standard bed. Perfect location and close to a local pub within walking distance

    Reviewed November 18, 2018

    The OTA's (online travel agencies such as booking.com) do make it hard for us as they prescribe the way we may describe rooms. All our 3 1/2 star Standard rooms and 4 star Executive have queen beds and our Premium rooms have King beds. Large beds means Queen beds on OTA's however if you go in to the room description you will see the exact bed size. If a guest asks for a large bed (an OTA option) we always let guests know they are booked into a room with a queen bed but they can upgrade if they want to a king bed. I do apologise if this information was not conveyed to you, however next time ask at check in and, if there is a room available, you will be able to upgrade.

    Responded January 09, 2019
    Ballina Byron Islander Resort and Conference Centre
    7.2
    Very good
    Scott from Australia
    Couple
    Stayed 1 night in September 2017

    Good traveller's Hotel”

    Good value hotel for anyone doing a road trip or those spending a few days around Ballina/ Byron Bay on a budget. Nice restaurant, friendly staff, good sized room which was clean and tidy. I'd definitely come back!

    Reviewed September 19, 2017
    9.6
    Exceptional
    Ann from Australia
    Couple
    Stayed 1 night in August 2016

    Warm welcome”

    A clean well appoimtef spacious room awaited us after a late arrival made hassle free by the manager leavimg a key in the key safe at the front for us as well as an upgraded room. The only negative was the breakfast on the morning - poor service and lacklustre food spoiled what was otherwise a pleasant albeit it , brief stay

    Reviewed September 15, 2016
    8.3
    Excellent
    Brian from Australia
    Couple
    Stayed 1 night in September 2015

    Great Stopover”

    Location Staff Room.

    We used it as a stopover on the way to Queensland. Staff was very, our room was great, but the room for the In Law had a bath which made it difficult for her. The receptionist was very helpful and organised a disabled room with no trouble. All very good. Thank you.

    Reviewed September 15, 2015
    9.0
    Exceptional
    Angela from Australia
    Couple
    Stayed 1 night in March 2014

    Clean and friendly staff at reception”

    clean quiet location quick check in and check out

    It has been a pleasant stay...staff at reception was very helpful and friendly....room and facilities were clean......only thing was pillows were a bit hard....not a big deal....overall it was very good!.....good location .....quiet area.....you can have a good sleep and restaurants just close by......lastly....it might be good to change their hotel sign to "Best Western Ballina....".....they still had the old sign which was confusing. Otherwise...all very good!!

    Reviewed March 06, 2014
    5.6
    Meryl
    Family with young children
    Stayed 1 night in February 2019

    Above average”

    This is a very basic stay …but if you are trying to watch funds its adequate. No bowls in the rooms for a self made breakfast was really frustrating - we used mugs to eat our Weetabix!!!! There was a fridge and a toaster and kettle but no plates or cutlery either - why not if you supply a fridge???? HOWEVER the staff are exceptional and do look after you. The chef sadly was not the best cook the meal at night for all of us was rather disappointing - steak tough and chicken the same but the lamb was fine. Just needs some tweaks to get the reviews better. Thanks

    Reviewed February 19, 2019
    6.4
    Good
    Maree from Australia
    Couple
    Stayed 1 night in September 2018

    Needs updating for the price”

    This property is over priced for its condition. We upgraded to an executive king room but the bathroom was about 20 years old. Restaurant was pleasant and the gardens are lovely. Staff were also great. Unfortunately, I wont return due to the cost did not reflect the condition and decor of the room.

    Reviewed September 18, 2018
    10.0
    Exceptional
    Stephen
    Couple
    Stayed 2 nights in March 2019

    Very clean, and comfortable rooms.”

    Great value for money.

    Reviewed March 17, 2019
    5.6
    michael from Australia
    Couple
    Stayed 1 night in December 2018

    Over priced !!!”

    This is not a resort, it’s a motel just using the name ‘resort’ and the price of 175 for a night was double what it was worth... the staff are nice but it’s just over priced for what they offer..

    Reviewed January 11, 2019
    8.0
    Excellent
    Derek from United Kingdom
    Couple
    Stayed 1 night in August 2018

    Very good”

    Good place for travelers with a dog

    Reviewed August 14, 2018
    10.0
    Exceptional
    YEONSEONG from South Korea
    Business traveler
    Stayed 1 night in December 2016

    nice place”

    cozy and nice

    Reviewed January 05, 2017
    8.4
    Excellent
    Anthony from Australia
    Solo traveler
    Stayed 1 night in December 2018

    Clean and quiet”

    Pros Clean and quiet Pool Comfortable rooms Cons Out of town A little expensive for the location Overall I would recommend staying if you don't mind driving to town for meals and entertainment.

    Reviewed December 03, 2018

    Hi Anthony. I am glad you enjoyed your stay. Although you can go into town for a greater variety of eateries we do have a great restaurant on site that is open 6 days a week (check out the reviews) and there is a Tavern and brilliant fish and chip place across the road from us with a bakery Thai restaurant just behind the Tavern so there is quite a choice for those who do not want drive into town.

    Responded January 09, 2019
    Ballina Byron Islander Resort and Conference Centre
    8.8
    Excellent
    laurie from Australia
    Solo traveler
    Stayed 1 night in November 2018

    dog friendly”

    basic clean and friendly with great food

    Reviewed November 28, 2018
    4.8
    Ralph from Canada
    Couple
    Stayed 4 nights in December 2016

    Hotel and yards need a lot of maintenance. Walls are also paper thin so you can hear your neighbors ”

    We went to plug in our IPhones so we're looking for a plug in. We went and looked behind the night table and we're shocked at the accumulation of filth and dust. Looking further the baseboards around the room were also dirty. The furniture was old and needed replacement. It was so hot so we decided to go for a swim. We were greeted by a filthy gross pool. We as well as another lady complained about it enquiring at how long before it would be fixed. Finally on the fourth day it was ready but we also had to check out so it didn't help us. The grounds were a mess and looked like they hadn't been touched in years. We could go on and on but needless to say this hotel needs a lot of tender loving care.

    Reviewed December 07, 2016
    6.7
    Good
    ROBERT from Australia
    Couple
    Stayed 1 night in January 2016

    Not happy ”

    Cant think of any

    Firstly i arrived at 2.00 pm on sunday 31/1/16 with my wife at the motel for our 46 anniversary and found the reception office closed i walked all around the motel grounds it was a very hot day and couldn't find a person anywhere i walked backed to reception to call them on the outside courtesy phone no response there was a recorded message to leave name and no.so we left thinking we might have to book somewhere else i then called Agoda customer service but no response from them either about an hour later the motel reception called me and apologised not good enough they should have offered a complimentary breakfast instead they gave us a room upgrade but room was very average never stay there again

    Reviewed February 02, 2016
    4.7
    Walter from Australia
    Couple
    Stayed 2 nights in December 2015

    outdated motor inn”

    Bed was okay.

    Outdated Motor Inn that now has little to offer. They need to become family friendly and they need to focus on the needs of the customer NOT theirs. It was overpriced for what was offered, a pool that was basic( pool cleaner sat in the pool unplugged so we had to push it out of the way). Air conditioner that they wanted turned off when not in the room. If we pay for the room we pay for ALL amenities. The rooms were looking old and needed updating but we did sleep okay as the bed was okay.

    Reviewed December 26, 2015
    7.7
    Very good
    Matt from Australia
    Couple
    Stayed 1 night in June 2014

    Couple on overnight stay passing through Ballina”

    Fast friendly check-in, clean simple room, close to downtown

    We arrived in the early evening and left in the morning, we were greeted by the owner who was courteous and helpful with suggestions with food options and directions. Our room was simple but clean, well maintained and value for the money we paid. Would stay again if we were in the area.

    Reviewed June 23, 2014
    123
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