Balmoral Hotel
Balmoral Hotel
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Standard Non Sea Facing Balmoral Hotel
Standard Non Sea Facing
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Interior view Balmoral Hotel
Interior view
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Interior view Balmoral Hotel
Interior view
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Bathroom Balmoral Hotel
Bathroom
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Location
Excellent
8.6
See all 28 photos Balmoral Hotel
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Balmoral Hotel

Excellent location
Stay in the heart of Durban
Have a question for Balmoral Hotel?
Very good
From 247 reviewsSee what guests said
7.7
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
Standard Sea View
Standard Sea View
...
  • Ocean view
  • 18 m²/194 ft²
  • 1 double bed
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Standard Non Sea Facing
Standard Non Sea Facing
...
  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Executive Family Room
Executive Family Room
...
  • Sea view
  • 45 m²/484 ft²
  • 1 king bed or 1 sofa bed
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Double Superior Sea View
Double Superior Sea View
...
  • Balcony/terrace
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Single Superior Sea View
Single Superior Sea View
...
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    Single Sea View
    Single Sea View
    ...
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      Twin Superior Sea View
      Twin Superior Sea View
      ...
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        Twin Standard
        Twin Standard
        ...
        • Balcony/terrace
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        Single Standard
        Single Standard
        ...
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          More about Balmoral Hotel

          More about Balmoral Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (247)Booking.com Reviews (980)
          7.7
          Very good
          Cleanliness7.6
          Facilities7.0
          Location8.6
          Room comfort and quality7.4
          Service7.8
          Value for money7.5
          Provided by verified guests of Agoda
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          Room type
          Standard Non Sea Facing
          Standard Sea View
          Executive Family Room
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          Showing 187 verified guest comments
          12345
          10.0
          Linda from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 1 night in May 2018
          An exceptional Hotel!”
          Built in 1908, this hotel has retained the ambience and graciousness of a by-gone age. Lovingly decorated with period furnishings, feature and fittings; superbly trained staff, good affordable 24 hour room service , a perfect location and glorious sea views make a stay at the Balmoral an absolute treat. I cannot recommend it too highly !
          Reviewed May 21, 2018
          9.6
          Raymond from South Africa
          Family with teens
          Twin Standard
          Stayed 1 night in May 2018
          Exceptional”
          Friendly and competent staff
          Reviewed May 13, 2018
          8.8
          Vanviva from Thailand
          Solo traveler
          Standard Non Sea Facing
          Stayed 3 nights in April 2018
          Home away from home”
          We were picked up by Stephen. He was our first impression of Africa. We explained to us the city, culture, language, and the list goes on. He provided smooth, safe and friendly transfer service. His service was impeccable. We can tell that he loves his job and that makes the difference. In addition, your F&B manager, Augustin, kindly spent time explaining to us the city, background, history and really helped in addressing our concerns in many ways. Durban was our first stop in our first time in Africa. We had an impressive experience, and part of it was because of their lovely staff.
          Reviewed May 12, 2018
          8.8
          Mthoko from United Kingdom
          Couple
          Standard Sea View
          Stayed 1 night in April 2018
          Excellent”
          The location was amazing & the stuff very helpful. The room was a bit small and could have done with a bit of organising e.g water to drink & the tv aerial was not working
          Reviewed May 04, 2018
          6.0
          Claudette from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 4 nights in April 2018
          Above average”
          CLEANLINESS OF THE ROOM WAS GOOD, THE BATHROOM ETC, HOWER THE FANCY PILLOW CASES WERE STAINED AND THE TOWELS ARE VERY DISCOLOURED. THE ROOM ATTENDANTS WOULD LEAVE THE TOWELS ON OUR BED AND NOT IN THE BATHROOM
          Reviewed May 04, 2018
          3.6
          Bilal from South Africa
          Couple
          Twin Standard
          Stayed 1 night in April 2018
          Agoda 4 star rating deception”
          Generally book based on the Starr rating, find the 4 Starr rating to be very deceptive, nothing four Starr about it, room walls dirty, shower tub filthy, shower leaking , room has a damp smell
          Reviewed April 16, 2018
          8.8
          Thandeka from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 2 nights in April 2018
          Excellent”
          Located at the best place close to where a lot of fun things are
          Reviewed April 16, 2018
          9.2
          Elizabeth from South Africa
          Family with teens
          Standard Sea View
          Stayed 2 nights in April 2018
          Fantastic, that is why I slept in this hotel three years in a row”
          I didn't like when my car was parked outside the hotel premises but proper arrangements were made.
          Reviewed April 06, 2018
          8.8
          Morris from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 1 night in April 2018
          Excellent”
          Good staff and just an atmosphere was good
          Reviewed April 04, 2018
          6.4
          samiksha from South Africa
          Couple
          Twin Standard
          Stayed 2 nights in March 2018
          Not a four star hotel”
          the parking is terrible, the staff are slow and not to mention the facilities are not up to standard. we stayed on the 3rd floor and the lifts were not working we had to walk up each time. there were elderly people that had to walk up and down those stairs with no assistance. and to top it off the key holder didn't work had to wait 20 minutes for someone to attend to eventually opening it up with a manual key. The receptionist is slow he doesn't know if his coming or going. Im highly disappointed and in my opinion id rate this hotel as a 2star.
          Reviewed April 03, 2018
          5.6
          Ronel from South Africa
          Couple
          Standard Sea View
          Stayed 1 night in March 2018
          Above average”
          Leaking taps . Breakfast is very very poor Lift not in working order Parking is terrible
          Reviewed April 02, 2018
          8.8
          Makgotso from South Africa
          Family with young children
          Standard Non Sea Facing
          Stayed 3 nights in March 2018
          Very neat rooms, helpful staff members, reliable driver, bab Stephen, great location! ”
          Expensive breakfast with not much of variety to choose from.
          Reviewed March 25, 2018
          7.6
          Sthobie from South Africa
          Family with young children
          Standard Non Sea Facing
          Stayed 3 nights in April 2017
          Very good”
          nice place will go there again
          Reviewed March 19, 2018
          8.0
          JOHN from United Kingdom
          Couple
          Standard Sea View
          Stayed 1 night in March 2018
          Nice hotel”
          Excellent service good staff good location value for money
          Reviewed March 12, 2018
          8.0
          Karabo from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 3 nights in February 2018
          Great trip”
          The staff treated the clients very well. The only small problem was that the shower was not working however, they were moved into another room immediately which made them happy. Over all, they are very happy with the trip and they would come back again.
          Reviewed February 14, 2018
          5.6
          Nolitha from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 2 nights in February 2018
          It was disappointing as we are regular travellers we had expectations and we were not happy.”
          Location is good, wifi great ,staff is luke warm, our room was good but the problem was not enough things to offer. We did not have shower cap, we only had two towels and I wash my hair every morning and I couldn't because I had no exra towel. Our tea / coffee tray was not wiped the next day there was still sugar from the previous day and it was not refilled. And there was no drinking water in the fridge. for a 4 star hotel we didn't expect any of what we came across. I hope for the better change, Thank you.
          Reviewed February 14, 2018
          8.0
          Zulfikar from South Africa
          Family with young children
          Executive Family Room
          Stayed 2 nights in January 2018
          Very good”
          nice spacious family room, excellent aircon system, fantastic 5 star breakfast daily. Will defiantely stay there in future
          Reviewed January 09, 2018
          3.6
          Nomathamsanqa from South Africa
          Couple
          Standard Non Sea Facing
          Stayed 1 night in December 2017
          Acceptable”
          First thing when you arrived there were no porters to help with your lagguage. At reception the lady that was helping me was not helpful at all and when I was making the reservations I did mention that I wanna check in at 8 o'clock what really pisses me off the lady told me that she didn't read that part but it was there, telling me that the room will be available at 14:00, when I was checking out it was the same story.
          Reviewed December 17, 2017
          7.6
          Sabelo from South Africa
          Couple
          Standard Sea View
          Stayed 1 night in November 2017
          outdated fittings, excellent service though”
          Power sockets are outdated, no twin pin or anything similar to charge phones. Also the bathroom shower window was broken. In general, our room was not cosy but otherwise acceptable. The hotel service excels. They go out of their way to make you feel special. Located in a rather busy and noisy part of the street.
          Reviewed November 30, 2017
          10.0
          Ian from Australia
          Couple
          Standard Sea View
          Stayed 3 nights in November 2017
          Exceptional”
          Older style hotel but that did not detract. Right on beach front, walking distance from Marine Park. Plentiful food for breakfast, clean and staff extremely helpful. During week was quiet but on weekend full obviously a well liked hotel. We would stay there again.
          Reviewed November 26, 2017
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