Balmoral Hotel
Balmoral Hotel
Balmoral Hotel
Balmoral Hotel
Balmoral Hotel
Balmoral Hotel
Balmoral Hotel
Removed from saved list

8.2

Excellent
1.2% this month
/10
(1,986 reviews)See what guests said
Housekeeping15
Breakfast9
View5
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Golden Mile 600 m
uShaka Wet 'n Wild 1.4 km
uShaka Marine World 1.7 km
Suncoast Casino 2.3 km
Big Rush Urban Adrenaline 3.0 km
Moses Mabhida Stadium 3.3 km
Durban Botanic Gardens 3.8 km
Mitchell Park Zoo 4.4 km
Umgeni River Bird Park 5.0 km
The Valley of a 1000 Hills 27.8 km
Nearby landmarks
McKleens 30 m
Windsor Park Mashie Course 40 m
Branch Post Office 50 m
Cockney Pride Pub 60 m
Joe Kools on the Beach 90 m
Fun Park 100 m
Marine Parade Beach 180 m
Durban Art Gallery 200 m
South Beach Fountain 290 m
Victoria Park 360 m
Free Wi-Fi

Balmoral Hotel

125 Marine Parade Drive, Marine Parade, Durban, South Africa, 4056 - See map
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Located in heart of Durban

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Durban every 5 minutes on Agoda.com
Value for money7.6
Distance to city center2.0 Km
Location rating8.7
Nearest airportKing Shaka International Airport (DUR)
Distance to airport28.3 km

Rooms available at Balmoral Hotel

Executive Family Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Standard Sea View
...
  • Room size: 18 m²/194 ft²
  • Ocean view
  • 1 double bed
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Standard Non Sea Facing
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Executive Room with Sea Facing
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Double or Twin Superior
...
  • Shower
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Studio Non Sea-Facing
...
  • Shower
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Double Executive
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Double Executive Sea View
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Balmoral Hotel?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Balmoral Hotel?

    Balmoral Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Balmoral Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Balmoral Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Balmoral Hotel?

    Wake up to a great buffet breakfast at Balmoral Hotel. Adults can enjoy breakfast offered with an additional charge of 110 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Balmoral Hotel?

    Balmoral Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at Balmoral Hotel?

    Balmoral Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Balmoral Hotel?

    Balmoral Hotel’s neighborhood is Marine Parade which includes popular restaurants such as Billal, The Deck Restaurant and Mustard Grill.

    What are popular attractions near Balmoral Hotel?

    Balmoral Hotel’s location in the Marine Parade neighborhood makes it close to famous attractions including Funworld and Victoria Park.

    What popular beaches are close to Balmoral Hotel?

    Balmoral Hotel’s Marine Parade neighborhood also includes Golden Mile and Joe Kools on the Beach.

    Show more questions
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    Explore the neighborhood

    What people love about Balmoral Hotel

    • 10.0

      Exceptional

      "Always choose this lovely hotel when in Durban."

      Jill

      |

      November 29, 2018

    • 9.6

      Exceptional
      Breakfast

      "The service and breakfast were first class."

      Heinrich

      |

      July 14, 2020

    • 10.0

      Exceptional
      Staff 

      "Even the security guys were very helpful."

      Winnie

      |

      November 6, 2018

    Property ranking|Compared to 1,017 Durban properties
    See all rankings
    Cheapest price score
    Location score
    8.7/10
    Room comfort score
    7.4/10
    Service score
    8/10
    Better than
    98
    %
    of Durban properties
    Better than
    96
    %
    of Durban properties
    Better than
    96
    %
    of Durban properties
    Better than
    94
    %
    of Durban properties
    Overall rating:

    8.2

    Excellent
    1,986 reviews
    Cleanliness
    7.9
    Facilities
    7.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    The staff service was perfect and very welcoming.
    Choice from South Africa
    Family with young children
    More about Balmoral Hotel

    More about Balmoral Hotel

    When visiting Durban, you'll feel right at home at Balmoral Hotel, which offers quality accommodation and great service. The hotel lies 2.0 Km from the city center and provides accessibility to important town facilities. Also within easy reach are Windsor Park Mashie Course, Joe Kools on the Beach, Fun Park.

    At Balmoral Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.

    The hotel features 95 beautifully appointed guest rooms, many of which include television LCD/plasma screen, carpeting, free welcome drink, linens, mirror. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Durban, make Balmoral Hotel your home away from home.

    Show less
    Amenities and facilities
    Very good
    Facilities

    7.2

    Most talked about facilities

    Breakfast

    34 mentions

    Housekeeping

    15 mentions

    Beach

    10 mentions

    Internet

    8 mentions

    Languages spoken

    • English

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Massage
    • Tours

    Cleanliness and safety

    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Rental car
    • Shuttle service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Sofa
    • Soundproofing
    • Toiletries
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Halal
    Restaurants on site

    Waterfront Terrace

    • Cuisine: Indian
    • Menu: Buffet, A-la-carte
    Location
    125 Marine Parade Drive, Marine Parade, Durban, South Africa, 4056
    Excellent
    Location

    8.7

    Airports

    • King Shaka International Airport (DUR)
      28.3 km
    • Pietermaritzburg Airport (PZB)
      66.4 km

    Public transportation

    • Durban Railway Station
      1.9 km
    • Berea Road
      2.5 km

    Hospital or clinic

    • Addington Beach Hospital
      1.0 km

    Shopping

    • Victoria St Market
      2.3 km

    Convenience store

    • BP Express
      1.0 km

    Cash withdrawal

    • ATM
      140 m
    What's nearby

    Popular landmarks

    • Golden Mile
      600 m
    • uShaka Wet 'n Wild
      1.4 km
    • uShaka Marine World
      1.7 km
    • Suncoast Casino
      2.3 km
    • Big Rush Urban Adrenaline
      3.0 km
    • Moses Mabhida Stadium
      3.3 km
    • Durban Botanic Gardens
      3.8 km
    • Mitchell Park Zoo
      4.4 km
    • Umgeni River Bird Park
      5.0 km
    • The Valley of a 1000 Hills
      27.8 km

    Nearby landmarks

    • McKleens
      30 m
    • Windsor Park Mashie Course
      40 m
    • Branch Post Office
      50 m
    • Cockney Pride Pub
      60 m
    • Joe Kools on the Beach
      90 m
    • Fun Park
      100 m
    • Marine Parade Beach
      180 m
    • Durban Art Gallery
      200 m
    • South Beach Fountain
      290 m
    • Victoria Park
      360 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until11:00

    Getting around

    • Airport transfer fee350 ZAR
    • Distance from city center2.0 Km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)110 ZAR
    • Daily Internet/Wi-Fi fee00 ZAR

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 95
    • Room voltage220
    • Year property opened1907
    • Most recent renovation2012

    Reviews of Balmoral Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.9
    Facilities7.2
    Location8.7
    Room comfort and quality7.4
    Service8.0
    Value for money7.6
    High score for Durban
    Rating
    9+ Exceptional (82)
    8-9 Excellent (51)
    7-8 Very Good (60)
    6-7 Good (27)
    <6 Below Expectation (61)
    Time of the year
    Mar - May (61)
    Jun - Aug (72)
    Sep - Nov (96)
    Dec - Feb (52)
    Don't miss out!Users are booking a place in Durban every 5 minutes on Agoda.com
    All guests (517)
    All room types
    All languages

    Show reviews that mention 

    Showing 281 verified guest comments
    12345
    10.0
    Exceptional
    Tebogo from South Africa
    Couple
    Superior Room
    Stayed 2 nights in December 2018

    I am so in love with everything, best customer service, best value for money.”

    Honestly everything was perfect for me, we enjoyed Durban and we managed to explore more. Agoda, best Customer service, best communication, and indeed I did safe money. I did enjoy my stay at Balmoral Hotel. Best food, Best Customer Service. I am indeed using both Agoda and Balmoral hotel next time when I visit Durban. Thank you, Very Thank you. I wish I could take a video to express how I feel. I am happy

    Reviewed December 25, 2018

    See room deals

    Dear valued Guest Thank you for choosing our hotel, and for taking the time to write a wonderful review! Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Warm Regards The Management Team

    Responded March 06, 2021
    Balmoral Hotel
    8.7
    Excellent
    Buyile from South Africa
    Couple
    Stayed 2 nights in June 2009

    My stay at Balmoral , Durban”

    The age'd look The 'timeless' look of the 60's or 50's It's proximity to the beachfront The friendliness of the parking attendance & porter The cleanliness
    Parking is a problem Cleaners, a bit noisy, even when they see a 'do nt disturd sign on the door'; they put their cooler box in front of my door & kept chatting & getting ice from the cooler, whic was noisy & disturbing.

    At first I was sceptical when my husband suggested we should book our short stay at the Balmoral, because i always thought the beachfront hotels were not as clean as those in the north! But, needless to say, I was pleasantly surprised when I walked into the hotel and saw the beautiful 'old' deco' style. I love the 'antiquiy' feeling, the wooden floors under the beautiful carpet. It's beautiful. The parking was a challenge, we were forced to use taxis/cabs to go to town or the malls because we didn't want to lose our parking; I don't know what could be done as we also saw there was no space, but the hotel management needs to make some plans. I've told my friends about the convinience of your hotel and they definately will stop looking for b & b's in the north! The resturant area is also nice and clean. There was just one minor incident where the cleaners made noise in front of our room , where they had put their ice cooler box and kept on chatting & making noise, when we had put the 'do not disturb' sign at the door because we had come back very late in the night & wanted to catch up on some sleep. Other than that, we had a GREAT stay. Thnkx.

    Reviewed July 06, 2009

    See room deals

    8.8
    Excellent
    Stephen from South Africa
    Business traveler
    Standard Non Sea Facing
    Stayed 1 night in February 2020

    Clean, attentive staff, value for money. Best Durban Curry”

    I know I should not have been surprised. But, I was - very pleasantly so. This hotel is not in the best location in Durban but what a lovely experience. Spotlessly clean, quiet room with good amenities. I loved the Chicken Curry. Great Durban Curry. The breakfast for R150 was good value for money. This end of the beach front is less attractive, but it is Safe and there are plenty of security personnel outside. The hotel is Halaal but does serve alcohol. No Bar attached which is a bonus as it is quiet and dignified. Punches way above its weight for the price payed.

    Reviewed February 28, 2020

    See room deals

    Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! Thank you once again for your wonderful review and for your patronage; and we are looking forward to welcoming you on your next stay with us. We will convey your message to our staff and happy to hear that you enjoyed our meals and service. Warm Regards The Management Team

    Responded February 28, 2020
    Balmoral Hotel
    10.0
    Exceptional
    Abigail from South Africa
    Family with young children
    Double or Twin Room
    Stayed 3 nights in November 2019

    Amazzzzzzzzzzzzzzzing”

    I was travelling with my daughter, it was her birthday on the 27th November, she enjoyed herself, we had a great time, this is the second time i book with Balmoral hotel and the standard is up to scratch, the hotel is beautiful and clean, i will definitely book with them again

    Reviewed December 02, 2019

    See room deals

    Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Warm Regards The Management Team

    Responded December 28, 2019
    Balmoral Hotel
    10.0
    Exceptional
    Linda from South Africa
    Couple
    Double or Twin Room
    Stayed 1 night in May 2018

    An exceptional Hotel!”

    Built in 1908, this hotel has retained the ambience and graciousness of a by-gone age. Lovingly decorated with period furnishings, feature and fittings; superbly trained staff, good affordable 24 hour room service , a perfect location and glorious sea views make a stay at the Balmoral an absolute treat. I cannot recommend it too highly !

    Reviewed May 21, 2018

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    8.3
    Excellent
    Ebrahim from South Africa
    Business traveler
    Standard Sea View
    Stayed 2 nights in October 2011

    Great Hotel - Very Nostalgic. Service very good.”

    Comfortable room. Excellent breakfast.

    staff were very friendly and helpful. room was very comfortable. excellent value for money. will recommend the balmoral to others. definitely will stay over on my next visits to durban. the wireless internet facility could be updated as it was not working all the time. overall my stay was pretty good.

    Reviewed November 03, 2011

    See room deals

    7.3
    Very good
    Irene from India
    Business traveler
    Standard Non Sea Facing
    Stayed 5 nights in August 2009

    Balmoral Hotel - review”

    Good breakfast buffet, service in the dining area, clean rooms
    Front desk staff were not very well coordinated, did not receive a wake up call, hotel transport can be improved atheir car service runs only between 7:30AM-4:00PM

    Overall the stay at Balmoral was satisfactory. The location of the hotel is on Marin Parade on North Beach with great views of the ocean and also close to the International Conference Centre. Quality of service and room comfort was good value for money and made for a pleasant stay for business travellers. Hotel transport arrangements is lacking for early/late flights and an evening out in the city.

    Reviewed August 10, 2009

    See room deals

    9.7
    Exceptional
    Denise from United States
    Family with teens
    Stayed 3 nights in August 2013

    Great location and stellar staff!”

    location, room size and staff

    The location of the hotel was great for our family with amazing views of the Indian ocean and lots of fun activities on the beach promenade. The staff here was exceptional and especially Ricky from the restaurant. Ricky arranged a city tour for us on the first night during dinner and then helped us secure a good taxi for an evening event. LOVE Durban and the hotel rooms are large with a great king size master bed and then a sitting are with a sleeper sofa for our 11 year old. We would def. go there again!

    Reviewed August 14, 2013

    See room deals

    9.0
    Exceptional
    Muhammad from South Africa
    Group
    Standard Non Sea Facing
    Stayed 1 night in August 2013

    Very pleasant”

    The location,the attentive staff & the room

    My stay at the Balmoral was just overnight as we were attending a funeral, the check in was very quick as well as the check out. The staff were very friendly, always willing to help, whether it was with the bags etc. i chose standard room-non sea facing, it was very comfortable. The breakfast was delicious, there was a wide range of fresh fruit as well as yoghurt served.

    Reviewed August 21, 2013

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    10.0
    Exceptional
    Thobi from South Africa
    Business traveler
    Stayed 7 nights in January 2012

    Wow nice Hotel and service”

    Breakfast is excellent

    mt stay was extravagant as always ,for me to stay at the balmoral its feel like my second home away home the staff so friendly ,chef big up i love your mushrooms guys,just small thing guys please fix the elavaters that problem for me okay otherwise big up nice hotel

    Reviewed February 06, 2012

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    8.3
    Excellent
    william from South Africa
    Couple
    Standard Sea View
    Stayed 2 nights in October 2011

    lovely hotel and great service, room a bit small.”

    late night bar and lounge

    It was my first experience staying at Balmoral, and found the location spectacular and safe.The food in particular the buffet was well priced and of high quality.On the menu selection I find the service to be slow and the food a bit high priced.The bedrooms are comfortable and well sized.There idea to have music entertainment on certain days during the week is also well received.

    Reviewed October 19, 2011

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    10.0
    Exceptional
    Ian from Australia
    Couple
    Standard Sea View
    Stayed 3 nights in November 2017

    Exceptional”

    Older style hotel but that did not detract. Right on beach front, walking distance from Marine Park. Plentiful food for breakfast, clean and staff extremely helpful. During week was quiet but on weekend full obviously a well liked hotel. We would stay there again.

    Reviewed November 26, 2017

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    9.3
    Exceptional
    caroline from South Africa
    Business traveler
    Standard Sea View
    Stayed 2 nights in June 2011

    Attractive oldstyle, super newstyle service.”

    great position, large rooms, great service!

    The service at this hotel is exceptional for Durban,the rooms have so many extra's you don't often find, like a fridge, hairdryer, and who would have thought a sewing kit..hehe

    Reviewed June 15, 2011

    See room deals

    8.8
    Excellent
    Vanviva from Thailand
    Solo traveler
    Standard Non Sea Facing
    Stayed 3 nights in April 2018

    Home away from home”

    We were picked up by Stephen. He was our first impression of Africa. We explained to us the city, culture, language, and the list goes on. He provided smooth, safe and friendly transfer service. His service was impeccable. We can tell that he loves his job and that makes the difference. In addition, your F&B manager, Augustin, kindly spent time explaining to us the city, background, history and really helped in addressing our concerns in many ways. Durban was our first stop in our first time in Africa. We had an impressive experience, and part of it was because of their lovely staff.

    Reviewed May 12, 2018

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    10.0
    Exceptional
    Jill from France
    Family with teens
    Double Superior sea view
    Stayed 1 night in November 2018

    Perfect Location”

    Comfortable hotel with a great location. Friendly staff. Good restaurant and great choice for breakfast. Always choose this lovely hotel when in Durban.

    Reviewed November 29, 2018

    See room deals

    7.3
    Very good
    Christopher from Australia
    Couple
    Stayed 1 night in October 2012

    Great location but showing its age”

    Central location

    Enjoyed our stay the Balmoral hotel, it has great location right on the beach. We requested a seaview room and received same, it looked out on the activities on the esplanade. We were able to enjoy a walk along the esplanade. Breakfast was included and was a quite enjoyable experience. The Hotel has a lot of history, they appear to be trying to rejuvenate it.

    Reviewed October 28, 2012

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    8.0
    Excellent
    Blessing from South Africa
    Family with teens
    Double or Twin Room
    Stayed 3 nights in November 2020

    Very good”

    The hotel staff are very nice a special reception and security guard.i will recommend ppl to come to Balmoral hotel.but one thing the need to improve the breakfast is not buffet at all and the dont have choice of menu.the room are to small

    Reviewed November 28, 2020

    See room deals

    Dear Blessing Thanks for the time to review the Balmoral Hotel. We always strive to exceed the needs of our guests, and we have noted your comments and will address this with the relevant department manager. We look forward to welcoming you back at Balmoral Hotel Durban! Warm Regards Management Team

    Responded November 28, 2020
    Balmoral Hotel
    8.3
    Excellent
    Hashim from South Africa
    Business traveler
    Stayed 3 nights in April 2013

    Pleasant and comfortable”

    location, muslim friendly, great breakfast

    My third time around at the Balmoral. I just think that calling the room in which I was this time a studio is misleading. It really is simply a small room with adequate, not exceptional, bathroom.

    Reviewed April 18, 2013

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    8.3
    Excellent
    Pravesh from South Africa
    Family with young children
    Stayed 1 night in October 2012

    Lovely Hotel”

    Location and convenience

    The hospitality is excellent. The rooms are neat and tidy and the staff welcoming. Breakfast was superior with a wide variety of options. The location is perfect if one want to spend some time at the Durban Beachfront. Unfortunately, the lifts were not working so walking up 2 storeys was not the best.

    Reviewed November 05, 2012

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    10.0
    Exceptional
    Jacob from South Africa
    Business traveler
    Standard Non Sea Facing
    Stayed 3 nights in November 2012

    Lovely hotel and clean”

    Great restaurant

    I went with my sister who was seeing Durban for the first time. She was overwhelmed by the friendliness of the hotel staff.

    Reviewed November 23, 2012

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    12345
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