Excellent customer service !”

Was not able to use my overnight paid booking since I could not leave MM because of Taal eruption. Hotel agreed that I could use my booking on a different date, same room type or pay for any price difference if any. Very responsive to all my messages, very quick to reply. I chose hotel because of good location, affordable rate, simple but sufficient for a short stay. Once I can leave for Dipolog, will stay at this hotel. Thank you Bamboo Inn and staff (especially the staff replying to my online messages)!

Value for money, Great Location but staff needs training”

Bamboo Garden Business Inn is a good place to stay while in Dipolog. It is very near the Boulevard's entrance which is just few blocks away and it's also near the airport. Few steps from the Inn is the market and the main highway which gives you plenty of options where to dine and shop. Surprisingly internet works well for me since my accommodation was at the ground floor. My only concern is that the staff was rude. The one who greeted me was a male (a bit old and grumpy) staff who were upset and blabbered a lot about my arrival saying he wasn't aware. Agoda didn't notified them or the management didn't notify him but I had to wait at least 30minutes to be accommodated and to be given a room. He keeps on talking about how he was underpaid and alot of things which makes me realize that their staffs were poorly trained and it's the only reason why staying here, you have to be cautious of that fact. Otherwise, good location, value for money and otherwise good experience. Stayed last September 2016.

good hotel”

great hotel, old and dated but still very good. nice friendly and thoughtful staff, good location very close to most shops and seafront reasonable clean and worth the money..used it many times and will use many more..thank you Bamboo Gardens..

Bamboo Gardens a good value”

I basically enjoyed my stay at Bamboo Gardens. The front desk manager went out of her way to help. However the building and equipment is older. Sometimes the internet worked, sometimes it did not. I Had a shared bathroom with other guests There was also a problem with the stool in the bathroom. They have rooms with and without AC. But for the price I still consider it a good value.

great hotel”

great hotel and 5 stars with everything, If you looking for a nice clean hotel then this is the one...yes it is old and dated but your not paying 5 star prices ...staff are very nice and speak excellent english...

Good”

A pleasant and good hotel, clean, good staff and close to the shops and beach ...a underrated 2 stars. Will be staying again.

acceptable ”

Stayed here a few times..Don't know why, last review it said location was poor.it is not it is good..my apologies to the management... It is a good hotel but sadly in need of refurbishment.. But myself and my wife likes it..will stay again and again... Recommended....

This hotel was okay”

The place is cheap and is kinda old, The advantage of staying on this hotel is that the location is good, though there is no parking space, and is kinda cheap if your looking for a budget hotel to stay at. The rooms are not so clean but because of the cheap price, then i guess it what you pay for.

good place ”

affordable and nice hotel with a great location ..cheap and clean

Needs a lot of Improvement”

The place is okay if (a) you only have very small budget AND (b) your hotel standards are not very high. They serve only breakfast but also very limited options. They do not have any phone line from room to reception so if you have any request, you have to go all the way down (my room was in 3rd floor) to the 1st floor and back to your room. They did not clean our room & replace garbage plastic bags even though I requested for it. (maybe you have to be insistent). The receptionist was not honest when we asked her about the transportation fee around the place. In fairness, we did not encounter any problem with the air-conditioning, toilet, and tv. When I asked for hot water, extra pillow and utensils, they assisted me.

Moved to another room”

I booked few days ago but when i get there no single rooms available for me. Instead, they put me into a big rooms with 6 beds (double decks). It is scary i am alone and looks like i am in a hospital bedroom because of the bed frames that looks like the ones in a charity ward of public hospitals

not sure ”

2nd time I.have stayed here and was not as good as the first.. The room I had was in need of decorating but was clean. Location is poor for seawall,shops and airport. Staff are good and helpful.

Above average”

Arrived at hotel about noon and told to come back at 2, at 2 still had to wait for room. Shortly after checking in the power went off, ok generator should start soon, 30 minutes later generator finally starts right outside my window, the noise was unacceptable and the exhaust was being sucked into the room by the air conditioning. This was the last straw so packed up and found another hotel. Under no circumstances would I ever book this hotel.

Absolutely superb for the price”

The staff offers excellent customer service and the location is perfect to walk and do most anything

Not clean”

I don't expect much of the service, its just a Pension House. But i expect much of the cleanliness of the room, bed, pillows & towels. These are most important to me as a traveler. If you have a a few luggage, then this is not a place for you. No service lift. The Pillows stinks, towels are even dirty and torn, the bedsheets are so dark did not washed properly and did not use chlorine to wash. I thinks this helps

You get what you pay for”

Very slow check in and the budget rooms were not the cleanest and in our case it was hotter in the room than the lobby. The aircon rooms are a big improvement but there are a lot of mosquitos where we stayed (after requesting a change of rooms) as well.

Good”

The staff are good, facilities, and the rate is fit for travellers.

Overall Good Stay”

The pillows smells bad, but overall no other complaints

You got what you pay!!”

Cheap but fair enough, just enough to you sleep but don’t expect more. It’s old building so it need to knock Down and renovate the whole facilities.

Never again”

Free bottled water, if there is any, mostly none and no explanation, no apology.Shared room with about 20 mice, the odd one is ok but they obviously take no steps to control them, noisy smelly street outside the window, zircon filter has probably never been cleaned, worked well but very noisy. i booked 7 nights and only stayed 3. the night receptionist was rude but have to say he did work about 30 hours straight but generally unhelpfulThe wifi is downstairs, unable to get a seat often for locals using wifi. i would not recommend this place to anyone while there are still park benches to sleep on