9.0
Exceptional
/10
(2,194 reviews)See what guests said
Breakfast44
View41
Housekeeping35
See map
8.3

Excellent

Location rating score

Excellent location - 940 meters to the beach
Popular neighborhood
Parking
FREE
Popular landmarks
Ao Nang Beach 1.09 km
Noppharathara Beach 2.3 km
Railay Beach 2.3 km
PhraNang Cave Beach 2.99 km
Phra Nang Cave 3.16 km
Poda Island 6.79 km
Tup Island 8.29 km
Tiger Cave Temple (Wat Tham Suea) 14.37 km
Hong Islands 41.31 km
Emerald Pool (Sa Morakot) 49.32 km
Nearby landmarks
Ao Nang Mosque 440 m
Fishing Village 460 m
Kru Lek Muaythai Gym 530 m
P.U.S.H Fitness Center 630 m
Dao Art Gallery 630 m
Friend Art Gallery 870 m
Ao Nang Longtail Boat Service Club 980 m
Kontiki 980 m
Monkey Trail 1.01 km
Pai Plong Beach 1.06 km
Ban Sainai Resort

"The smell of Frangipane and Jasmine around the resort is amazing."

Michela - February 24, 2020

Sainai cottage - Bed Ban Sainai Resort
Lobby Ban Sainai Resort
Swimming pool [outdoor] Ban Sainai Resort
See all 64 photos
Removed from saved list
Free Wi-Fi
2020

Ban Sainai Resort

550 Soi Aonang 11/1, M.2, Muang, Ao Nang, Krabi, Thailand, 81180 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 2,194 reviews
Fantastic breakfast
97% positive mentions
Exceptional service
9.5 rating for service
Exceptional cleanliness
9.4 rating for cleanliness
Exceptional comfort
9.3 room quality and comfort

Completely surrounded by well kept gardens and trees strategically planted to cover the few ugly buildings of the area.

Michela | February 24, 2020

Most of all : room, atmosphere, breakfast, pool, natural pond, massage are so great.

Malin | November 23, 2019

Several times repeating I visited here with warming welcome and helpful staffs.

Malin | November 23, 2019

It's hidden in the town, the location is convenient and we enjoyed the service.

Jessi | March 20, 2020

It's very quite place because it's located further from main street of Aonang.

minhee | September 19, 2019

Facilities in the hotel is good, nice salt water pool with awesome cliff view.

Soh | February 2, 2020

  • Airport transfer

  • 940 meters to the beach

  • Located in heart of Krabi

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Krabi every 2 minutes on Agoda.com
Value for money9.2
Distance to city center1.6 KM
Location rating8.3
Nearest airportKrabi International Airport (KBV)
Distance to airport17.9 km

Rooms available at Ban Sainai Resort

Exceptional
Room comfort & quality
9.3
Tropical Family Suite Room
Tropical Family Suite Room
...
  • Room size: 125 m²/1345 ft²
  • Garden view
  • 1 king bed and 2 single bed...
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Premier Deluxe Garden Double Or Twin
Premier Deluxe Garden Double Or Twin
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Deluxe King Cottage
Deluxe King Cottage
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 queen bed
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Family Two-bedroom Cottage
Family Two-bedroom Cottage
...
  • Room size: 125 m²/1345 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Deluxe King Cottage with Bathtub
Deluxe King Cottage with Bathtub
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
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Triple Cottage
Triple Cottage
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Grand Pond View Room
Grand Pond View Room
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 king bed
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Sainai cottage
Sainai cottage
...
  • Room size: 49 m²/527 ft²
  • Garden view
  • 1 king bed
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Double
Double
...
    Enter dates to see prices
    Family Cottage
    Family Cottage
    ...
    • Room size: 125 m²/1345 ft²
    • Garden view
    • 1 king bed and 2 single bed...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ban Sainai Resort?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ban Sainai Resort?

    Ban Sainai Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ban Sainai Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Krabi with private transportation, the resort can arrange both taxis or car rental.

    What is the smoking policy at Ban Sainai Resort?

    Ban Sainai Resort does permit smoking in some areas and is not 100% smoke-free.

    See map
    Explore the neighborhood

    What people love about Ban Sainai Resort

    • 10.0
      Exceptional
      Spaciousness
      "Our villa was very spacious and comfortable."

      Sylvia | March 21, 2020

    • 8.8
      Excellent
      "Excellent Hill Cottage, loves its serenity."

      Soh | February 2, 2020

    • 10.0
      Exceptional
      Staff 
      "The staff were friendly and helpful."

      Sylvia | March 21, 2020

    Property ranking|Compared to 1,057 Krabi properties
    See all rankings
    Room comfort score
    9.3/10
    Service score
    9.5/10
    Review score - United States
    9.3/10
    Value for money score
    9.2/10
    Better than
    98
    %
    of Krabi properties
    Better than
    97
    %
    of Krabi properties
    Better than
    97
    %
    of Krabi properties
    Better than
    95
    %
    of Krabi properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    9.0
    Exceptional
    2,194 reviews
    Cleanliness
    9.4
    Facilities
    9.1
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    The pool is great as is the shuttle service to the beach.
    Sylvia from United Kingdom
    Couple
    More about Ban Sainai Resort

    More about Ban Sainai Resort

    Situated in Ao Nang, Ban Sainai Resort is the perfect place to experience Krabi and its surroundings. Only 1.6 KM from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Ao Nang, Friend Art Gallery, Atta-Rak Massage Ao Nang are just some of the attractions available to visitors.

    At Ban Sainai Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park can be enjoyed at the hotel.

    The hotel features 40 beautifully appointed guest rooms, many of which include towels, television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Ban Sainai Resort.

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    Most talked about facilities

    Swimming Pool
    83 mentions
    Breakfast
    72 mentions
    Beach
    46 mentions
    Housekeeping
    21 mentions

    What they offer

    9.6
    Exceptional
    Staff 
    "The staffs there are so friendly and helpful."

    ZHENG | October 15, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Vegetarian

    Restaurants on site

    Sai Nai Restaurant
    Cuisine:International, Thai
    Pool Sala
    Cuisine:International, Thai
    In Room Dining Service
    Cuisine:Asian, Thai
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Property announcements

    Show less

    Reviews of Ban Sainai Resort from real guests

    Overall rating
    9.0
    Exceptional
    From 2194 reviews
    9.5Service
    9.3Cleanliness
    9.3Room comfort and quality
    Agoda Reviews (1856)Booking.com Reviews (338)
    Rating via Agoda9.0
    /
    10
    Cleanliness9.4
    Facilities9.1
    Location8.3
    Room comfort and quality9.3
    Service9.5
    Value for money9.2
    High score for Krabi
    Rating
    9+ Exceptional (861)
    8-9 Excellent (253)
    7-8 Very Good (159)
    6-7 Good (37)
    <6 Below Expectation (32)
    Time of the year
    Mar - May (297)
    Jun - Aug (305)
    Sep - Nov (345)
    Dec - Feb (395)
    Don't miss out!Users are booking a place in Krabi every 2 minutes on Agoda.com
    All guests (1856)
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    Show reviews that mention 

    Showing 1342 verified guest comments
    12345
    9.7
    Exceptional
    Craig from Australia
    Couple
    The Garden Cottage
    Stayed 3 nights in August 2015

    Ao Nang Gem”

    Location, spacious modern room and Sang the Hotel Porter.

    My wife and I spent the last 3 nights of our Thailand Honeymoon at the Ban Sainai Resort as we wanted to have a few days to do last minute souvenir shopping in Ao Nang after having spent 8 glorious days on West Railay Beach. After reviewing many Ao Nang Hotel customer comments the Ban Sainai Resort really stood out and justifiably so. The hotel is set in a beautiful and tranquil setting with great views of Limestone Cliffs from the equally impressive Hotel Pool. We loved the fact that the resort is located away from the hustle and bustle of Ao Nang but it is easily accessed with the free hotel shuttle service or as my wife and I did, walking from town back to the resort is an easy 15-20 minute stroll. The rooms at the Ban Sainai resort are very generous in size and comfort and there is a great veranda with a day bed on it. The hotel also decorated our bed beautifully with a sculpted towel and flower arrangement on account of us being on our honeymoon which was a nice touch, We also received a lovely fruit platter which I think all guests receive? Sang the Hotel Porter is a lovely guy and if you ask him he can point out some fantastic local restaurants you would not find on your own. The resort food is also very good if you choose to just stay within the resort. The only negative points we found were that when in the pool there is no shade. It is fairly exposed due to the fact there are not many trees surrounding the pool area to provide natural shade. We also discovered that when the paths within the grounds become wet they turn into ice skating rinks so just beware if wearing thongs etc. Overall my wife and I found the resort to be fantastic and the staff welcoming and we would definitely recommend staying here for your Ao Nang visit.

    Reviewed September 02, 2015
    9.0
    Exceptional
    Yuen from Singapore
    Couple
    The Coconut Cottage
    Stayed 3 nights in September 2014

    Modernised Kampong Living”

    Serenity, Personal, Unique

    If you come from a city and staying in high-rise buildings most of your life, this is a good chance to stay in a kampong-style resort while in Krabi. The staff are super friendly and helpful, the cliff landscape with lush greeneries are captivating, and the place is super clean. With only 25 cottages, you almost feel like you own this kampong paradise. The swimming pool is usually empty, and the breakfast "hut" housed only 3 - 4 other couples. I don't know if it's due to a low September season, but when I booked this resort, I got the last room and all 25 cottages had occupants - still, the area is so quiet and peaceful - maybe everyone left for sunrise. Being the number 1 ranking resort in AoNang, I have to be frank and advise others that if you are looking for a super modern, beach-facing, luxurious resort, then Ban Sainai is not for you. I would not think that this resort will beat the 5-star upscale resorts that has infinity swimming pools (and probably packed as well) but it is certainly a gem in its own right. I didn't have any insect issues - didn't use any of the insect repellent and mozzie wipes! Tips: 1) Book an airport transfer with Ban Sainai at 600Baht if it is your first time in Krabi. It costs the same if you book a "taxi" (well, it's still a private van/car by a private company), so might as well book it with Ban Sainai. 2) Ban Sainai offers free daily tuk-tuk shuttles at specific timings to Ao Nang McDonalds, however, the last pick-up time ends rather early around 9.15pm. 3) You can rent a car (THB1,200/day) or a bike (THB250/day) from the Ban Sainai reception.

    Reviewed October 02, 2014
    10.0
    Exceptional
    JULIA from Malaysia
    Family with teens
    Sainai cottage
    Stayed 2 nights in August 2014

    WORLD CLASS”

    EXCELLENT SERVICE, BEAUTIFUL SETTING, CLEAN

    WHAT IMPRESSED US MOST ABOUT THE RESORT IS THE EXCELLENT SERVICE PROVIDED BY THE STAFF AT THE FRONT OFFICE, THE RESTAURANT AND ALSO THE CONCIERGE. THEY WALKED THE EXTRA MILES TO MAKE OUR STAY COMFORTABLE. VERY HELPFUL FRONT OFFICE WHO WENT ALL OUT TO ACCOMMODATE LAST MINUTE CHANGES TO OUR BOOKINGS. THE RESTAURANT STAFF WAS EVER WILLING TO TAKE OUR ROOM SERVICE ORDER EVEN WHEN LAST CALL FOR ORDERS WAS OVER AND THE CONCIERGE/DRIVERS WAS READY TO HELP YOU OUTSIDE THE SPECIFIED TRANSFER SCHEDULE. THEY OFFERED THEIR SERVICE WITHOUT US HAVING TO REQUEST FOR IT AND ITS ALWAYS SERVICE WITH A SMILE. THE RESORT SETTING IS BEAUTIFUL,QUIET AND SERENE. THE BREAKFAST SPREAD IS ALSO EXCELLENT WITH CHOICES OF ASIAN AND CONTINENTAL BUFFET, SALAD,FRUITS,DESSERT AND GOOD CHOICE OF FREE ALA CARTE. WE WENT TO THREE 4 STAR HOTELS DURING OUR STAYS IN AO NANG BUT BAN SAINAI RESORT MAKE THE OTHER 2 HOTEL LOOKS RATHER LACKLUSTER. I EVEN SUGGESTED TO THE STAFF OF ONE OF THE HOTEL TO GO TO BAN SAINAI TO LEARN WHAT CUSTOMER SERVICE IS ALL ABOUT BECAUSE OF THEIR PATHETIC ATTITUDES TOWARDS CUSTOMER. IF EVER WE WERE TO RETURN TO AO NANG, BAN SAINAI WILL DEFINITELY BE THE RESORT OF CHOICE.

    Reviewed September 01, 2014
    9.3
    Exceptional
    Khairil from Singapore
    Couple
    The Garden Cottage
    Stayed 3 nights in February 2014

    Great resort with great staff and pool”

    Swimming pool. Free shuttle service to Ao Nang beach every 2 hours. Attentive and helpful staff.

    Stayed at this hotel for 4 days and even though it was not along the Ao Nang beach we had no problems getting there everyday as the hotel provides a free shuttle service to Ao Nang beach and back to the hotel every 2 hours. The hotel is located in front of a cliff face and the view is just spectacular, especially from the pool. Being away from the main road, the hotel is quiet and peaceful all day long. Our room was clean, spacious and well furnished. We really liked the way the cottages looked and it really felt like we were staying in a nice little village in Krabi. The staff were very friendly and helpful, especially Pom. She told us where the best beach spots (Phranang Cave) and restaurants (Khua Thura) were and made us feel very welcome from the moment we arrived. Even the drivers were great as they would send us to the beach even if it was between the fixed shuttle timings for free. We managed to save quite a bit of money thanks to them. Overall, Ban Sainai is a great place to stay if you're in Krabi. The views are amazing, the surroundings are quiet, the rooms are huge and the staff are very friendly and accommodating. The salt water pool is very big and it faces the amazing cliff face which makes it an awesome place to just chill out. We would definitely stay at Ban Sinai again if we are ever in Krabi.

    Reviewed March 05, 2014
    10.0
    Exceptional
    MINJUNG from South Korea
    Couple
    Tropical Family Suite Room
    Stayed 2 nights in September 2016

    SECOND VISIT~! ”

    We stayed at Ban Sainai during my first trip to Krabi and liked it so much we decided to go to Krabi again so that we could go to Ban Sainai again. The resort grounds are beautiful! Friendly and helpful staff! GREAT food. It's a little far from where most restaurants and shops are located, but the resort provides free shuttle regularly so going out for meals was never a problem. The AC in my room did not work properly so we were given a nearby room to sleep in while we left our luggage in the room we were originally assigned (we were with another couple in the family cottage so we didn't want to switch rooms unless we could all move together and be next door). The AC was not fixed before we checked out but the second day was cooler than the day before and we decided we didn't need the AC to sleep. The staff was extremely professional in handling the situation, making sure we were not inconvenienced any more than necessary. We are thinking about making Ban Sainai a regular destination for future vacations (yearly or bi-yearly).

    Reviewed September 23, 2016
    9.6
    Exceptional
    Michael from United States
    Family with teens
    The Hill Cottage
    Stayed 4 nights in December 2018

    The gem of Ao Nang”

    Ao Nang is a bit of a ticky-tacky spring break-feeling beach town mainly notable for the chance to take a cruise amid the giant outcroppings in the Andaman Sea, but Ban Sainai is a wonderful, quiet and restful property that feels a million miles away from the beach scene. (It's Muslim-owned and no-alcohol, contributing to the lack of rowdiness.) Beautifully nestled up against the sheer cliffs, it has a mix of bungalow styles shaded by palm trees, with an infinity pool looking out on the cliffs and a restaurant overlooking a lagoon. Rooms are simple but kept up well, with good showers and pleasant patios to relax on. Service was outstandingly friendly and helpful, while the restaurant was of high quality (comparable to many of the restaurants in the town). The price is probably at the top for Ao Nang but by US standards, a relative deal. All in all, one of the best places I've ever stayed, and I'd happily go back any time.

    Reviewed January 02, 2019

    Dear Khun Michael, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and review shared. We are well delighted to hear that you had found our resort to be a gem of Aonang. Aonang had changed so much and rapidly during the past decade. Lots of places popping up and Aonang area becomes a hub of beach and island excursion. We are happy and delighted to hear that you had found our property, our core products and concept to be what you had expected for. Loved to hear that you had this great experience resulting by our hardworking team of all the respective departments. We can't wait to have you with us again. And thank you once again for this wonderful review and stay, it truly be a great source inspiration to all of us. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Show more
    Ban Sainai Resort
    9.3
    Exceptional
    David from Sri Lanka
    Couple
    The Garden Cottage
    Stayed 3 nights in August 2013

    Good Servcice, clean.”

    peaceful, beautiful surrondings, attention from staff

    We have a very pleasant stance in the Ban Sainai Resort. The hotel have a impressive views to the cliff and everything was in perfect conditions, since the big garden areas to the room cleanliness. Free shutle to the center of Ao Nang is available at convencience hours, wich it's great to organize your visits to the beach area. Staff from the hotel was very polished and very very helpfull with everything. Specially the hotel manager who makes us feel like at home. The pool was impressive and very relaxing with the great views to the cliff. I will strongly recomend this hotel and i wish to come back there anytime soon!

    Reviewed August 23, 2013
    9.2
    Exceptional
    Nikhil from New Zealand
    Couple
    Deluxe King Cottage with Bathtub
    Stayed 3 nights in July 2017

    Luxurious, Quiet & good value”

    This resort is set in a beautiful surround with hills and greenery everywhere. I stayed here in July 2017 in the beautiful spacious Coconut cottage. I couldn't ask for more with a generous room a huge bathtub Awesome breakfast at the beautiful restaurant (must try). Ban Sainai is 1600 metres from Ao Nang beach. The resort offers a drop off and pick up service at set times to Ao Nang beach. The swimming pool is stunning and you could book a massage at the pool side. From helpful staff, awesome food and quiet serene surrounds, this is a perfect place to relax away from the hustle and bustle of Ao Nang.

    Reviewed July 30, 2017

    Dear Khun Nikhil, Greetings from Ban Sainai Resort Aonang, and thank you for your kind stay and review shared. We are well delighted to hear that you had enjoyed a great stay experience with our beautiful surroundings, with our hills and our greenery. Very important part is that our team is very helpful and our cottage to be very spacious and clean at all times. We are totally happy to hear that our massage by the pool had been stunning. It offers a real relaxation and muscle stress free. We totally hope that if you are in this area again we will soon be selected as a home away from home. We look forwards to being at your service again next holiday! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded August 01, 2017
    Ban Sainai Resort
    10.0
    Exceptional
    Tee from Malaysia
    Family with teens
    The Garden Cottage
    Stayed 3 nights in July 2017

    Best in Krabi”

    My family and I were amazed by the landscape, service and the hospitality in Ban Sainai. During our stay there, the staffs there provided their best services and everyone was so polite, friendly and thoughtful. Foods are good, and you can chill by the poolside with amazing cliff view. We got a triple premier room and you can see everything had been provided including beach bag, slippers and the highlight is the complimentary banana chips. It is a boom! We had brought back few packs as it is so DELICIOUS. The resort is located around 10-15 minutes to the main road in Aonang. The resort provides hourly shuttle van to bring those who want to go to Aonang. Worth the price and I definitely will choose Ban Sainai for the next trip to Krabi. Once again thanks to the crews and management.!

    Reviewed July 08, 2017

    Dear Khun Tee, Greetings from all of us, and thank you for your inspiring review shared. We are well delighted to hear that you had found our property to be one of the best in Krabi. Thank you for noting for us that you like everything we provided e.g. complimentary welcome local snack or banana chips in room, polite, friendly and thoughtful staff team, comfortable amenities set up in cottage. Prompt hourly shuttle that bring you for more exploration to nearby Aonang area. We look forwards to welcoming you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded July 24, 2017
    Ban Sainai Resort
    8.0
    Excellent
    Fu from Singapore
    Family with young children
    Sainai cottage
    Stayed 2 nights in June 2016

    Jaccuzi villa for 2 nights”

    Stayed at the Jaccuzi Villa for 2 nights with my wife & infant kid. Our stay at the Resort was kind of spoiled by the weather as it rained throughout the whole time. Never got a chance to use the swimming pool & other facilities, so can't comment much on it. Location wise, it is quite far away from the Ao nang beach, shops & restaurants. It is really like staying in a countryside nature area with lots of greenery and away from noisy town. The only way to get out is either to take their free shuttle bus that drops you at the Ao nang MacDonald or get the staff to help you call a taxi pickup for 100baht to Ao nang. Breakfast was not bad, there are both buffet style & ala-carte orders (2 ala-carte items per person). You might find the variety of food little repetitive if staying for many days. As it rained throughout, we ate at the Ban Sainai restaurant for 2 nights of dinner and the food was really good. I have tried the pineapple fried rice, tom yum fried rice, burgers, chinese kale vegetables, mango sticky rice and all are some of the best i ate in krabi. The prices are similar to the restaurants found in Ao nang beach area, and the standard of the resort food is much better. Room wise, the resort provided a baby cot with mosquito net for my kid which i appreciate as there are lots of mosquitoes in krabi. Another thing to note is that there will be bugs, insects, ants that might enter the villa/room as the whole resort is surrounded by lush greenery. My disappointments are the Villa Jacuzzi water pump system was quite dirty. There are many specks of dirt, hairs, dead insects stuck somewhere in the Jacuzzi pump, and its an ugly sight whenever i tried to switch on the Jacuzzi.. End up i didn't dare to use the Jacuzzi. Another issue was with the non-portable tap water, it is really quite dirty. I didn't want to use it the wash my kid milk bottles & utensils..

    Reviewed June 20, 2016
    9.3
    Exceptional
    Divya from Canada
    Solo traveler
    The Garden Cottage
    Stayed 1 night in October 2013

    Beautiful rooms, great service”

    service service service

    Ban Sainai was a beautiful hotel with great value for money. It had everything we needed (with the only disadvantage being that it was a little further away from the beach but they provided a shuttle back and forth). What I really want to highlight was the exceptional service. When booking tours, ferries etc... the staff really went above and beyond in helping us have our best possible stay. Lastly, I would be remiss if I didn't mention one specific occasion where they really helped make our stay fantastic. On our last day while checking out of the hotel, I had left my kindle in my room. I had discovered that I had forgotten my kindle when on the ferry to Koh Phi Phi - but didn't bother contacting the hotel because I knew that I would have no time before going to the airport to catch a flight. The hotel staff took the initiative to contact my friend by email when they found my kindle and arranged to drop it off at the ferry docks (which are quite far away) so that I would be able to make my flight. I was incredibly impressed and would ABSOLUTELY recommend the Ban Sainai report to anyone staying in Krabi!

    Reviewed November 07, 2013
    10.0
    Exceptional
    Ruby from India
    Couple
    The Garden Cottage
    Stayed 3 nights in February 2018

    Some Hotels set the standard”

    I read the reviews on Ban Sainai before picking this hotel and all the reviews were correct. This is an awesome property maintained by an excellent, well trained staff. A creatively constructed property with good room interiors. However very few hotels manage to surprise their customers with their service and Ban Sainai did that for me and my husband. We had a very early checkout and just to test the staff I requested for a breakfast parcel .I really did not think they would manage to accommodate that at 6 am but the hotel staff was ready for us at 6 am with two breakfast bags. I was impressed. One point against the resort though is that there are a lot of constructions in the neighborhood and it is a little away from the beach but they make up for it with an excellent and on time shuttle service.

    Reviewed October 31, 2018

    Dear Khun Ruby, ("Khun" is a polite Thai honorific title means Mr., Ms. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. and thank you for your kind stay and review shared. Loved to hear that you enjoyed this stay experience for the great customer service our team had been long known for. Also, we really hope that our neighboring resort will finish all construction very soon in order for all of us nearby to enjoy this cozy and relaxing getaway holiday mode. Thank you once again for this very motivating and inspiring message to all of us. We anyhow hope to see you again really and very soon! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded October 31, 2018
    Ban Sainai Resort
    9.2
    Exceptional
    Bazli from Brunei Darussalam
    Couple
    The Coconut Cottage
    Stayed 5 nights in September 2018

    Beautiful resort nested in a garden with good cliff views”

    We had a pleasant stay with Ban Sainai. The room was spacious and very clean. The staff were very polite and helpful not to mention the food selection for in-cottage dining was delicious and halal. The whole place was a very scenic garden and well-kept with plenty of places to take photos with the magnificent limestone cliffs in the background. The breakfast restaurant was good and the staff gave guests a chance to feed the fish in the lake. There were only two gripes: a lot of mosquitos, sometimes inside the room and a bit too far for walking to Ao Nang beach, although the free shuttle service was a big help. But overall, would recommend for those who want a more garden-like getaway with good service and halal food!

    Reviewed September 27, 2018

    Dear Khun ฺBazli, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. And thank you for your kind stay and review shared. Delighted to hear that you enjoyed this truly restful stay experience especially towards our spacious and very clean cottage, very polite and helpful team, the delicious in cottage service with halal certified restaurant, scenic garden, well kept place, great breakfast venue by the pond, and convenient free shuttle service daily. Once again, thank you for your patronage to our resort and your constructive comment. We look forwards to seeing you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded September 27, 2018
    Ban Sainai Resort
    10.0
    Exceptional
    LIU from Taiwan
    Couple
    The Garden Cottage
    Stayed 2 nights in March 2014

    its the best hotel in the world”

    super friendly and helpful stuff, beautiful cliff view, clean and nice design room, buffet breakfast

    I stayed ban sainai with my boyfriend for 3 nights, lives in the coconut, n sainai jacuzzi. It was a brilliant, awsome stay. The location is good, walking distance to main street which you can all the food and shop, night market nearby. If you are lazy to walk, they even provide shuttle bus every 2 hours. The room is brilliant, very clean n nice design, not even an ant or bug. Its in the beautiful nature garden with incredible cliff view. Quiet and relaxing. If you want to go tour, the front desk provides the tour menu with different companies, they will help you to book with reasonable price. You dont need to be trouble with budgeting. The was an small accident happened in our jucuzzi room. The house keeper forgot to clean the trash bin, also the jocuzzi didnt have enough hot water. But the stuff solved it as soon as possible, they are very very helpful n nice n friendly. They gave me a letter to apology, with a small gift. They tried their best to help, especially the front desk manager OH, he tried to provide all he can do to make us had pleasure stay without affecting by the mistakes. I am relly thank them. I am strongly recommend this hotel, and if i come back to krabi, this will be my first choice.

    Reviewed March 18, 2014
    10.0
    Exceptional
    LIU from Taiwan
    Couple
    Sainai cottage
    Stayed 1 night in March 2014

    its the best hotel in Krabi”

    Super friendly and helpful stuff, beautiful cliff view, clean and nice design room, buffet breakfast

    I stayed ban sainai with my boyfriend for 3 nights, lives in the coconut, n sainai jacuzzi. It was a brilliant, awsome stay. The location is good, walking distance to main street which you can all the food and shop, night market nearby. If you are lazy to walk, they even provide shuttle bus every 2 hours. The room is brilliant, very clean n nice design, not even an ant or bug. Its in the beautiful nature garden with incredible cliff view. Quiet and relaxing. If you want to go tour, the front desk provides the tour menu with different companies, they will help you to book with reasonable price. You dont need to be trouble with budgeting. The was an small accident happened in our jucuzzi room. The house keeper forgot to clean the trash bin, also the jocuzzi didnt have enough hot water. But the stuff solved it as soon as possible, they are very very helpful n nice n friendly. They gave me a letter to apology, with a small gift. They tried their best to help, especially the front desk manager OH, he tried to provide all he can do to make us had pleasure stay without affecting by the mistakes. I am relly thank them. I am strongly recommend this hotel, and if i come back to krabi, this will be my first choice.

    Reviewed April 20, 2014
    10.0
    Exceptional
    Noor from Singapore
    Group
    The Coconut Cottage
    Stayed 3 nights in April 2014

    Beautiful surrounding.. Nature at ur doorstep.. ”

    Halal Food in Hotel Friendly Staff Huge comfortable room Beautiful nature surrounding u Nice swimming pool

    My group enjoyed our stay there very much.. The 6 of us have no problem conversing in English and Bahasa Malaysia with e friendly staffs.. Everyone was down to earth and sincere when serving.. Love e free shuttle service to Ao Nang Beach.. And e spa recommended by e hotel was very gd.. Very comfortable bed and huge room..Wished we had stayed longer.. Will be back to krabi.. And to Ban Sainai of course.. Thk u for making our stay wonderful.. And to front office staff Ms Sophia.. Ur a sparkling gem.. Thk u 👍

    Reviewed May 06, 2014
    10.0
    Exceptional
    Jack from United Kingdom
    Couple
    Grand Pond View Room
    Stayed 6 nights in May 2017

    Exceptional”

    Beautiful hotel with AMAZING staff and rooms! We absolutely loved our stay and this place 100% deserves its ratings. A little way out from Ao Nang beach area but not particularly a bad thing. We often walked down and back to the beach which took about 10-15 minutes but plenty of lovely places to stop along the way as well as some awesome food stops! The hotel provides a shuttle bus if you don't fancy it. Taxi / TukTuk are reasonable costs coming back and a great experience. We didn't try the restaurant in the evening but I must say the breakfast was lovely and a great setting. We had a superb price for a Lake View Cottage and I would like to personally thank Ban Sainai for a memorable holiday! We are back in January and hope we can stop by to say hello!

    Reviewed December 03, 2017

    Dear Khun Jack, Greetings from all of us, and very much delighted to be a part of the holiday experience this year. We are very much happy to hear that you enjoyed the lovely breakfast, the place, the experience and many many more. So excited to read that we will soon see you again this January. Can't wait for the day to arrive very soon. And we very much thankful once again for this very inspiring comment. We look forwards to serving you again soon! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded December 04, 2017
    Ban Sainai Resort
    9.0
    Exceptional
    Menq from Malaysia
    Couple
    The Garden Cottage
    Stayed 3 nights in March 2014

    Impressive resort with breathtaking views!”

    Nice View, Awesome pool, well designed rooms!

    We stayed for 3 nights in Ban Sainai.... We arrived at the resort and was immediately captivated by the breathtaking view of mountains. We were welcomed with a cool drink and the check in was fast and smooth. The hotel staff was very patient in explaining the facilities available in the room. The toilet was designed creatively although one of the window shade was not working. The fragrance of the body bath and shampoo was pleasant! Next we visited the pool which was situated in middle of the resorts surrounded with the coconut trees and mountains. The view was incredible, unforgettable! Although the hotel was of some distance to the main town, the hotel provided regular shuttle service to and from town which was fast and PUNCTUAL. We enjoyed watching the sunrise while having breakfast. Overall, it was a great stay and we hope to pay another visit to Ban Sainai in the near future!

    Reviewed March 19, 2014
    10.0
    Exceptional
    Pieter from United Kingdom
    Couple
    Grand Pond View Room
    Stayed 11 nights in November 2016

    excellent experience grand lake villa”

    we had a gorgeous villa on the lake very quiet and relaxing stay the breakfast was plentifully and fresh and the staff couldn't do enough for us really enjoyed the pool and free shuttle to Ao nang the only negative was the shower kept on going cold bit annoying but the jacuzzi was an amazing plus and mosquito spray is a must but to be expected in a tropical location would definitely return some day thank you ban sainai resort 😎

    Reviewed February 01, 2017
    10.0
    Exceptional
    inae from South Korea
    Couple
    The Garden Cottage
    Stayed 2 nights in April 2018

    Highly recommend this lovely resort!”

    It was absolutely amazing to stay at Ban Sainai resort! From check-in to check-out everything was perfect. The staffs were very welcoming with nice smile. The room was very clean and lovely. The view was great. Also breakfast was very nice. I can’t say anything bad about this place. If i come back to Krabi, i will definitely stay here again. Thanks to the all staffs!! I highly recommend Ban sainai resort :)

    Reviewed April 21, 2018

    Dear Khun Inae, ("Khun" is a polite Thai honorific title means Mr. or Mrs.) Greetings from Ban Sainai Resort Aonang, Krabi, Thailand. Thank you for the full score rating. And for all these kind, and inspiring appreciation to the team. We really hope to have the chance to be at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Warmest Regards, Ms. Hathaitat Siltrakul & Ban Sainai Team

    Responded April 25, 2018
    Ban Sainai Resort
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    Ban Sainai Resort
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Ao Nang Beach
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