Bangtao Tropical Residence Resort and Spa
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Bangtao Tropical Residence Resort and Spa

110/111 Moo 3 Srisontorn Rd. Surin Soi 8, Surin, Phuket, Thailand, 83110
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Luxury Studio Mountain View Bangtao Tropical Residence Resort and Spa
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    Swimming pool Bangtao Tropical Residence Resort and Spa
    Swimming pool Bangtao Tropical Residence Resort and Spa
    Fitness center Bangtao Tropical Residence Resort and Spa
    Luxury Studio Mountain View Bangtao Tropical Residence Resort and Spa
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     Bangtao Tropical Residence Resort and Spa

    Bangtao Tropical Residence Resort and Spa Reviews

    7.0
    Very good
    /10
    (77 reviews)See what guests said
    9.7
    Exceptional

    "We really loved our stay here."

    Nikki

    -

    February 25, 2016

    8.2
    Excellent room comfort and quality

    Things you’ll love about Bangtao Tropical Residence Resort and Spa

    Things you'll love

    • Airport transfer

    • 340 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Good
    Location
    6.3
    See map
    Popular
    Nearby
  • Surin Beach890 m
  • Phuket Fanta Sea2.99 km
  • Kamala Beach3.01 km
  • Patong Beach9.9 km
  • Karon Beach15.47 km
  • Wat Chalong16.22 km
  • Phuket Big Buddha17.53 km
  • Kata Beach18.05 km
  • Nai Harn Beach23.06 km
  • Promthep Cape24.99 km
  • Value for money7.1
    Distance to city center28 km
    Location rating6.3
    Nearest airportPhuket International Airport (HKT)
    Distance to airport14.2 km

    Rooms available at Bangtao Tropical Residence Resort and Spa

    8.2
    Excellent
    Room comfort & quality
    3 Bedroom Pool Villa
    3 Bedroom Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 3 double beds
    Enter dates to see prices
    1 Bedroom Deluxe Suite
    1 Bedroom Deluxe Suite
    ...
    • Room size: 76 m²/818 ft²
    • Mountain view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    2 Bedroom Penthouse Pool
    2 Bedroom Penthouse Pool
    ...
    • Room size: 168 m²/1808 ft²
    • Ocean view
    • 2 double beds and 2 queen b...
    Enter dates to see prices
    2 Bedroom Suite Whirlpool Bathtub
    2 Bedroom Suite Whirlpool Bathtub
    ...
    • Room size: 161 m²/1733 ft²
    • Pool view
    • 1 double bed & 1 double bed
    Enter dates to see prices
    3 Bedroom Penthouse Pool
    3 Bedroom Penthouse Pool
    ...
    • Room size: 175 m²/1884 ft²
    • Ocean view
    • 3 double beds
    Enter dates to see prices
    Luxury Studio Mountain View
    Luxury Studio Mountain View
    ...
    • Room size: 46 m²/495 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Superior Apartment
    2 Bedroom Superior Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Suite Two Bedrooms With Private Pool
    Suite Two Bedrooms With Private Pool
    ...
      Enter dates to see prices
      Suite Two Bedrooms
      Suite Two Bedrooms
      ...
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        Suite Deluxe Two Bedroom
        Suite Deluxe Two Bedroom
        ...
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          Have a question for Bangtao Tropical Residence Resort and Spa?

          What people love about Bangtao Tropical Residence Resort and Spa

          • 9.7
            Exceptional

            "Room was very clean and all rooms were huge!!"

            Nikki

            |

            February 25, 2016

          • 9.7
            Exceptional

            "Great base for exploring BangTao and Surin."

            Nikki

            |

            February 25, 2016

          • 9.7
            Exceptional

            "All staff were friendly and attentive."

            Nikki

            |

            February 25, 2016

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          More about Bangtao Tropical Residence Resort and Spa

          More about Bangtao Tropical Residence Resort and Spa

          8.0
          Very good

          "Friendly and always available staff."

          Luciana

          |

          February 7, 2017

          An overview

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          What they offer

          8.0
          Very good

          "Great location, good value for money."

          Luciana

          |

          February 7, 2017

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Bangtao Tropical Residence Resort and Spa from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (77)Booking.com Reviews (65)
          7.0
          /
          10
          Cleanliness7.5
          Facilities6.2
          Location6.3
          Room comfort and quality8.2
          Service7.4
          Value for money7.1
          All languages
          All guests (77)
          All room types

          Show reviews that mention 

          Showing 67 verified guest comments
          1234
          2.0
          kim from United States
          Group
          2 Bedroom Penthouse Pool
          Stayed 4 nights in February 2018

          They're crooks! Worst place I've ever stayed in my lifetime. Never been treated like that.”

          We have 7 in our family so we booked two 2 bdrm penthouses with private pool and views. When we arrived, neither of the two penthouses were available! They put us in two plain rooms but would not refund any portion of it. They said if we cancelled the rooms we booked and rebooked them, we'd pay 3 times the amount. We tried explaining that we booked our rooms 2 months in advance and today's rates should not come into play. They were not budging and said we should be lucky to get a room. They said we either take these rooms or we could leave. Well we had just arrived and had nowhere else to go (Chinese new year so things were full.) Once we accepted the lesser rooms, many more issues followed. My shower had black hair all over it, bathroom mirror was filthy, along with the floor and there were cock roaches. Refrigerator beeped constantly, they would not fix it, and so much more but am out of space to write more.

          Reviewed April 11, 2018
          2.4
          Manisha from India
          Family with teens
          2 Bedroom Penthouse Pool
          Stayed 4 nights in December 2017

          Beware and don’t book !”

          Pros : the layout of the apartments Is great and the view ( sea facing pent house with pool ) is lovely . The service staff JR at the reception was smiling , polite . Cons : EXTREMELY poorly managed property . One of the worst I ve stayed in terms of hygiene , total lack of service mindedness and the most bureaucratic rules. These are apartments with kitchens but NO crockery / cutlery or kitchen ware is provided . A deposit of 5000Thb in cash is needed for this !!!! Strange rule but we paid as the whole point of staying in apartments VS hotels was to have some freedom in terms of cooking . And we paid close to 250 USD/ night for this pent house apartment ! The kitchen set when it arrived was dirty and incomplete . The sofa covers - seems never deep cleaned or laundered - filthy .ironing board ( not part of apartment ) when brought in had its cover in tatters and the “board” was exposed . Had to put a towel on it to be able to iron . iron itself was so dirty that a dress was ruined

          Reviewed January 04, 2018
          4.4
          Shahbaz from Pakistan
          Group
          1 Bedroom Deluxe Suite
          Stayed 4 nights in December 2017

          What a waste of a good space...! From check in to check out not much went right or was right....”

          What a waste of a great space. Awful check-in experience and get dragged out of the room at noon at check out! It's fabulous real estate with big rooms that would have passed for being well appointed but for the upkeep. It's almost like management is just not interested to train staff. From checking in when we were refused the room we were originally promised (they insisted they did not have that room any more and were fully booked) after much waste of time and haggling the room miraculously appeared and we lugged our luggage ourselves to our rooms. House keeping though with tons of staff is shockingly sloppy to say the least... dirty sofas, and crockery n stained towels. Cleaning is casual. Our bathroom had no ventilation or exhaust, safe was faulty and could not be accessed without a key They are apartments and yet no utensils or cutlery and crockery is provided. For the price of 220$ a night it was a waste of 4days of prebooking. Not going to return or recommend.

          Reviewed January 03, 2018
          8.0
          Excellent
          Luciana from Italy
          Family with young children
          2 Bedroom Suite Whirlpool Bathtub
          Stayed 9 nights in January 2017

          Great place for family with children”

          Great location, good value for money. Friendly and always available staff. Quite and clean. Shuttle bus to and from Surin beach and Bangtao beach every hour. Excellent!

          Reviewed February 07, 2017
          8.4
          Excellent
          Karl from United Kingdom
          Family with young children
          2 Bedroom Suite Whirlpool Bathtub
          Stayed 14 nights in December 2016

          Bangtao”

          Room was amazing, staff were really helpful and friendly (even if their English was not so good). They did all they could to help us and make our stay a good one.

          Reviewed January 15, 2017
          2.0
          Artem from Russia
          Couple
          1 Bedroom Deluxe Suite
          Stayed 5 nights in December 2016

          The worst 4 star hotel I have ever been”

          Dirty, broken, awful location. Very bad English

          Reviewed January 05, 2017
          5.6
          Artsiom from Belarus
          Family with young children
          2 Bedroom Suite Whirlpool Bathtub
          Stayed 7 nights in February 2016

          Near Surin beach ”

          Our room was very dirty, we called staff to clean. Swimming pool big and good with small kids, not far from Surin beach, and Bang Tao

          Reviewed December 24, 2016
          6.8
          Good
          Robert from Australia
          Couple
          Luxury Studio Mountain View
          Stayed 5 nights in July 2016

          fine to a point”

          As a traveler I like to have a functioning gym of a reasonable standard. Photos looked good but equipment was of mixed quality and poorly kept. Breakfast was adequate, location required muddy roads. Just good but could easily be better

          Reviewed July 10, 2016
          9.7
          Exceptional
          Nikki from United Kingdom
          Family with teens
          2 Bedroom Penthouse Pool
          Stayed 10 nights in February 2016

          Amazing staff, beautiful room & great location”

          Penthouse room with pool, Friendly staff, Great location

          We really loved our stay here. The 2 bed penthouse was a massive hit with our boys (12, 10). Room was very clean and all rooms were huge!! Great base for exploring BangTao and Surin. All staff were friendly and attentive. They taught us Thai words which helped. Great restaurant around the corner 'Riverside' my favourite place to eat now. We are already hoping to go back next year as so much more to discover and do. Thank you to the staff for making us welcome

          Reviewed February 25, 2016
          8.8
          Excellent
          Jun from China
          Couple
          2 Bedroom Suite Whirlpool Bathtub
          Stayed 2 nights in February 2016

          big room and good service overall”

          big room and good service overall

          Reviewed February 15, 2016
          6.0
          Sejal from United Kingdom
          Group
          1 Bedroom Deluxe Suite
          Stayed 3 nights in December 2015

          Ok”

          This is the second time I have stayed here last minute for NYE, now although it is located perfectly and the apartments are good, the rest is a real disappoint for the price. I would recommend staying in the DoubleTree or for higher end the Hyatt Regency.

          Reviewed January 25, 2016
          10.0
          Exceptional
          Karen from Australia
          Couple
          2 Bedroom Penthouse Pool
          Stayed 3 nights in July 2015

          Review Bangtao TRR&S”

          Size of the apartment, infinity pool, not too close to hustle and bussel, but short walk to Surin Beach and part of Bang Tao

          Had a wonderful stay at this resort. We had a penthouse suite with infinity pool, which we spent a lot of time in and was sparkling clean and had lovely views from. Staff were lovely, especially Stacey who couldn't have been more helpful. Some negative reviews we read before going said that the apartment kitchen did not have anything in it, which was correct. BUT, all you had to do was ask for the things you needed and they were available. The other thing people complained about was the breakfast, not much on offer. They don't offer a buffet breakfast like some of the resorts we have stayed in, BUT they did have a menu with a variety of different things and what was served was plentiful. Would definitely recommend if you want to be in a peaceful area, with shops, restaurants and beaches a meer 10-20 minutes walk away depending on what you want.

          Reviewed July 12, 2015
          5.7
          Stephen from United Kingdom
          Couple
          2 Bedroom Penthouse Pool
          Stayed 3 nights in March 2015

          budget beach accommodation ”

          large modern smart design apartments

          This is neither a hotel nor a serviced apartment. The property is clearly built as second homes/holiday properties for oversees buyers with the yet to be sold properties being rented out to holidaymakers. Although there are kitchens there is no other equipment other than cups and glasses. Other items were available on request but not routinely made available on the room. Instant coffee and powdered sugar and milk were provided but not replenished. The same applies for the shower gel and shampoo. There was plumbing in points for a washing machine but none had been fitted. Breakfast was adequate, though not interesting or very pleasant and I think if you were staying more than a couple of days you would wish to eat elsewhere. The apartments are clean and modern and well furnished. The property is a little out of the way, about a brisk 15-20 minute walk to surin beach. Although it was peak season when we visited we hardly saw a single other guest. The accommodation was incredible value for money, but on reflection I think I would have preferred to pay a little more for something with either more character or closer to the beach. This is neither a hotel nor a serviced apartment and although I didn't have a bad experience in don't think I could recommend it and I would not return myself.

          Reviewed March 30, 2015
          8.0
          Excellent
          C from Hong Kong
          Solo traveler
          Luxury Studio Mountain View
          Stayed 2 nights in March 2015

          Stay at Surin Beach”

          My room was large and comfortable. The staff are very nice.
          Reviewed March 25, 2015
          4.7
          Yu from China
          Family with young children
          1 Bedroom Deluxe Suite
          Stayed 2 nights in February 2015

          very bad location,very nice room suite”

          very nice, clean, huge living room, quiet, nice pool

          bad bad location, construction around, 20 mins walk to Surin beach, nothing around hotel, breakfast is very simple and less options. not worth.

          Reviewed February 21, 2015
          7.0
          Very good
          Marthinus from South Africa
          Family with teens
          2 Bedroom Suite Whirlpool Bathtub
          Stayed 12 nights in December 2014

          Bangtao review MWB”

          Staff friendliness and willingness to assist. Spacious rooms and private swimming pool. Spa & Gym facilities

          Excellent stay and the rooms are spacious, well designed, neat and clean. Staff are all very friendly and helpful and are always ready to assist. Location of the resort is not the best but this is easily managed by renting a scooter from the resort for very reasonable rates. There are a number of hotels, shops, restaurants and a beautiful beach within easy reach. Breakfast buffet is very limited in selection and also not to everyone's taste. Kitchen is not well prepared for room service meals and food is delivered cold. Consideration to be given to add a small microwave oven in the room kitchen. Can definitively be recommended and my family and I would surely return.

          Reviewed January 10, 2015
          6.3
          Good
          Thomas from Norway
          Solo traveler
          1 Bedroom Deluxe Suite
          Stayed 6 nights in December 2014

          Not happy!”

          Staff, service and rooms was nice

          My room had view to a contruction site that started at 07.00!!! It ruined my relaxing holiday and I could not enjoy the terrace in the evening as the workers lived next to the site and made allot of noise until 22-23 every night!

          Reviewed January 09, 2015
          9.7
          Exceptional
          ABU from Singapore
          Family with young children
          3 Bedroom Pool Villa
          Stayed 3 nights in September 2014

          Superb staffs, especially miss Guy and Miss Stacy ”

          customers relation officers and frontline staffs superb service, helpful and concern. love to come again to same place and trip

          Very memorable moments, the service excellence in the staffs. Breakfast was not up to standard but we really enjoyed the stay and breakfast too. Individual breakfast system, very impressed

          Reviewed September 22, 2014
          10.0
          Exceptional
          FIRAS from Kuwait
          Couple
          2 Bedroom Penthouse Pool
          Stayed 6 nights in August 2014

          good hotel”

          location service and staff
          Reviewed August 29, 2014
          5.0
          Henrik from Sweden
          Solo traveler
          1 Bedroom Deluxe Suite
          Stayed 2 nights in February 2014

          Looks good on web, but.....”

          Don't know. Seems to have some problems with the staff. Good bike to rent, though.

          Strange behavour from staff. Searching me up in the spa, for some economic reason that were no need to solve at once, since I should stay one more night. The Spa had no staff, so they had to call in staff from other spa nearby. Location of the hotel was close to much but quite far from the beach.

          Reviewed February 19, 2014
          1234
          This is a popular property. Don't miss out!

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