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Bank Star Cua Lo Hotel

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Good6.6
Based on 18 reviews
Bank Star Cua Lo Hotel
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Superior Family Room
...
  • City view
  • 20 m²
  • 2 double beds
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Suite Sea View
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  • Ocean view
  • 40 m²
  • 1 double bed
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Standard Twin
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  • City view
  • 24 m²
  • 2 single beds
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Family Room (4 Adults)
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  • 50 m²
  • 2 single beds and 2 king be...
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Verified guest reviews

Agoda Reviews (18)
Booking.com Reviews (34)

4.0

Filter by guest type:
  • Cleanliness 6.2
  • Facilities 5.8
  • Location 7.4
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 6.7
Very good
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 9.3
  • Value for money 8.0
Very good
  • Cleanliness 8.0
  • Facilities 6.7
  • Location 9.2
  • Room comfort and quality 9.0
  • Service 6.8
  • Value for money 8.4
Review score
  • Cleanliness 5.5
  • Facilities 5.3
  • Location 6.5
  • Room comfort and quality 4.0
  • Service 7.0
  • Value for money 5.8
Review score
  • Cleanliness 2.0
  • Location 6.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 2.0
Review score
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 6.0
Provided by verified guests of Agoda
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  • Tiếng Việt
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  • Standard Twin
  • Suite Sea View
  • Superior Family Room

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7.6
sara from Italy
Solo traveler
Standard Twin
Stayed 2 nights in June 2017
Average for Vietnam ”
I know they made a effort to accomodate me. The first night my room was lovely, unfortunately the hotel doesn't have a quiet hours policy so there was a group of Vietnamese people shouting and screaming until 1am and they started again around 5am. My idea of relaxing at the beach was disturbed but the following day I have been accommodated on the 4th floor so the next few days were better. In the 4th floor room I had a scary experience as the plug of the bedside lamp exploded on my hands while I was switching it off... Beds were comfy, linen clean although there was a lot of dust all around the room, but still average for Vietnam. Might stay again just because they helped me to get the bus on time while it was raining very heavily. Staff super kind with poor English, a part from a guy that I suppose is the manager ...
Reviewed July 07, 2017
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6.0
Grigorios from Greece
Solo traveler
Suite Sea View
Stayed 1 night in March 2017
Above average”
Good value for money, but you get what you pay for. It's a pretty old building, however it is a stones throw from the beach. Targeted more for Vietnamese tourists but if you are backpacking and are tired of hostels it's a good choice
Reviewed March 30, 2017
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8.4
Lubos from Czech Republic
Couple
Standard Twin
Stayed 1 night in March 2016
Nice hotel”
From outside looks the hotel abandoned (such as plenty of another hotels), but its elder good quality construction with nice wooden furniture. Cua Lo is favorite destination for Hanoi people. High season is from April till October; cold usually during December till March.
Reviewed March 25, 2016
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8.3
james from United States
Solo traveler
Suite Sea View
Stayed 3 nights in April 2015
Alone”
The room was huge. The location was excellent. The staff tried very hard to satisfy.
I was the only occupant but I got a great suite. Everything worked well including two TVs. It was quiet but a little lonely.
Reviewed April 28, 2015
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6.0
SENG from Singapore
Group
Standard Twin
Stayed 1 night in April 2015
dark friendly ghost”
big, near beach, n gd food
Reviewed April 06, 2015
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7.7
Alex from Canada
Solo traveler
Suite Sea View
Stayed 3 nights in December 2014
Fabulous location”
Location, right on the beach. Near to local restaurants and markets. Wonderful bed and dark room
Room comfortable. Solid furniture. Bed wonderful. room pitch black at night. Hot water; fridge; Air con, latter not needed when I was there, early winter. --- Internet, good most of the time. Unavailable one day; asked about it 1730. A reset was promised, not performed by next morning! --- The hotel is right across the street from the beach. Lots of nearby restaurants. Big market 10 minute walk away.
Reviewed December 08, 2014
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9.6
Philippe from France
Solo traveler
Suite Sea View
Stayed 2 nights in May 2016
Super”
Une suite pour seulement 15$ du jamais vue Tout fonctionne bien aucun problème Seul bémol c était la basse saison du coup tout était fermé il fallait faire 200 mettres pour aller manger mais rien de bien dérangent
Reviewed May 22, 2016
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9.0
Michael from Germany
Couple
Suite Sea View
Stayed 1 night in December 2014
Ruhiger Aufenthalt, Super Mitarbeiter ”
Lage an der Strandpromenade, die freundlichsten Mitarbeiter die man sich vorstellen kann. Uns wurde mit vielen kleinen Hilfen und Tips geholfen, nach einer anstrengenden Reise zu erholen.
Tan und seine Kollegen waren ein Segen! Ihre Aufmerksamkeit ging weit über das für ein 2 Sterne Hotel zu erwartende hinaus. Dafür auf diesem Wege nochmal, 1000 thanks!!
Reviewed December 24, 2014
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8.0
Hồng from Vietnam
Family with young children
Standard Twin
Stayed 1 night in April 2017
Khách sạn thân thiện”
Địa điểm đẹp. Nhân viên khá nhiệt tình. Điểm trừ là hôm mình đến nhận phòng thì drap giường hơi bẩn, bàn ghế tủ trong phòng bụi, có thể vì đang đợt ít khách nên k dọn thường xuyên. Tuy nhiên mình vẫn sẽ giới thiệu cho bạn bè nếu họ có ý định du lịch ở Cửa Lò.
Reviewed April 27, 2017
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5.2
Hương from Vietnam
Family with young children
Standard Twin
Stayed 3 nights in July 2016
Vài lời nhận xét khi mình vừa nghỉ ở đây về”
Tiện nghi kém, trời nóng từ sảnh cho đến phòng nghỉ ko có lấy một cái quạt, phòng wc chậu rửa mặt thì hỏng, ko vòi xịt, nhà wv tầng ơ dưới sảnh thì đèn ko có, ở đấy 4 hôm cũng chả thấy cho người thay bóng, ko có thang máy, đồ ăn nấu ở đây thì ăn được giá cả phải chăng
Reviewed July 21, 2016
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