Very good 7.4
Based on 212 reviews

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About Bankside Waldorf Apartments


Located in the heart of Auckland’s central business district, this graceful property rests on a brilliant location, offering easy access to popular tourist attractions, such as the Sky City Casino and a myriad of retail outlets and dining venues on Chancery Square, Vulcan Lane, High Street, and Queen Street. Aside from featuring a favorable location, Bankside Waldorf Apartments provides apartments that are comfortable, well furnished, and affordable. All guestrooms are well furnished with air conditioning, a full kitchen, internal laundry, and a spacious storage area. Bankside Waldorf Apartments 's location and excellent facilities makes it a great place of stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Taxi service

Dining, drinking, and snacking

  • Shared kitchen

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Postal service
  • Shop(s)
  • Smoking area


  • Check-in/check-out [express]
  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Hindi
  • Russian
  • Spanish
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The property is located in a residential area and strictly enforces a no-party or excessive noise policy.

Please note that any stays of 7 nights or more are subject to a one off cleaning fee of NZD40, payable directly to the hotel upon checkout.

Any additional people that are not included in the original reservation are not allowed to stay.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 km
Internet Usage Fee: 20 NZD
Number of Floors: 18
Number of Rooms : 16
Parking Fee (per day): 25 NZD
Time to Airport (Minutes): 45
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Important notice

Please provide estimated time of arrival in the notes section of the booking form. This is essential to ensure someone is there for your arrival.
Parking is available at an additional charge of NZD$25 per night.Guests are required to put a request in the “Special Request” section upon booking or contact the property directly.
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Recent customer comments

Filter by traveler type
Very good

based on 212 reviews
  • Cleanliness 7.5
  • Facilities 6.4
  • Location 8.2
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.9
  • Food and dining 5.7
Sort by

Jhordan from Peru
Stayed one night in July 2016
Good enough for the price and very helful staff!!
Reviewed August 01, 2016

Arun from Oman
Families with young children
1 Bedroom Apartment
Stayed 11 nights in July 2016
They were good.
Staffs were polite. Good service.
Reviewed July 26, 2016

Wing from Hong Kong
Business travelers
Stayed one night in May 2016
Budget and convenient
It is near the Queen Street. That's the point I choose this hotel. However, it needs to walk up a slope road and not easy even with the case. But room are big and clean.
Reviewed June 26, 2016

Aneta from New Zealand
Stayed 2 nights in June 2016
Court stay
There was no parking.We had to pay quite a bit to park at night then go to the car park in the moring. We were there for 2 days and thought the towels would have been changed. Entering the room was smelly, curry smell /toilet had need refreshing. Airing required.
Reviewed June 15, 2016

Elsbeth from Laos
Stayed 3 nights in May 2016
Very good place to stay
We got an aparment with stunning city view. Modern, well equipped apartment. Fairly spacious. Comfy bed, fast internet. Highly recommended
Reviewed May 20, 2016

Jennifer from Australia
Stayed 2 nights in April 2016
Very Disappointed- our first bad accommodation
Quite difficult to enter if you are in a car. The entrance is basically a doorway so look out for it. Unless you wish to park in a commercial parking station there is nowhere to park while you get to reception to gather details of the hotel parking. My husband circled the block while I negotiated entry through the security door. Hint- press 1 for reception. Office is apartment 2b up a flight of stairs. Took about 5 mins then to sort where their paid parking was, organise a key etc. We then dropped our luggage at the entry and my husband parked the car in the designated parking lot.- 10 min walk. Hint- if you are moving between 6am to 11pm you can cut through the parking entry opposite the Waldorf entry and go up a floor to reach their car parking area. Had chosen to stay two nights here as we had had a string of one night stays and wanted to relax and catch up on laundry etc. My first find was the washing machine door was not attached at the hinge so was not able to be used. I went back to reception and the staff member was genuinely unaware of this issue and looked to see if he could move us. There were no rooms available so he offered to wash our clothes for us. While this was very kind- and helpful, there were a number of delicate items that I wanted to wash and dry myself so we only had him do some of the load for us. He said he would call someone to look at the machine the next morning. (This was done but unfortunately the electrician arrived while we were still in bed so was asked to come back.) That evening we went to turn on the TV- after half an hour when we couldn't get reception it was back down to the office. Seems the Sky card had not been inserted correctly. Next issue was when the room started to become very stuffy- yes, the air conditioner would not work- I suspect someone had left it programmed for a delayed start as it did turn on for a short time then stopped. The toilet cistern would not respond to the full flush button, the drain cover in the sh
Reviewed April 10, 2016

Tristan from United Kingdom
Solo travelers
Stayed one night in February 2016
Dissappointing For The Price
While this Waldorf is well located near to Britomart I would encourage you to look elsewhere. Price is comparable to other apartment-hotels in Auckland but this one is significantly worse quality. The room was small, dark, and not especially clean. There is no reception area or lobby - you just get 'buzzed in'. Overall a really underwhelming experience.
Reviewed February 25, 2016

loo from Taiwan
1 Bedroom Apartment
Stayed one night in February 2016
Great view
We don`t know how to operate wash/dryer matching. Need to put an operation manual in the room.
Reviewed February 18, 2016

Stephen from United Kingdom
Stayed 12 nights in January 2016
Excellent Place
Central location, good staff and clean
Excellent place to stay. We arrived at 10 knowing that our room wouldn't be ready at that stage to get our car park space. Not only was our car park ready but the room was too. Brilliant. Recommend to everyone.
Reviewed February 11, 2016

Suchaipong from Australia
1 Bedroom Apartment
Stayed 2 nights in January 2016
Good value
Location, comfy bed, cooking facilities
Good and private. Odd reception in one of the rooms no front desk. But overall decent value for money.
Reviewed January 11, 2016


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