8.6

Excellent
0.1% this month
/10
(6,572 reviews)See what guests said
Highly rated by guests – 82% would recommend
View56
Housekeeping41
Breakfast36
See map

7.9

Very good

Location rating score

Very good location - 180 meters from city center
Parking
FREE
Popular landmarks
MBK Center (Ma Boon Khrong Center) 2.7 km
Siam Paragon 2.7 km
Jim Thompson House 3.2 km
Asiatique - The Riverfront 4.5 km
Wat Phra Chetuphon 5.8 km
Wat Arun 6.0 km
Temple of the Emerald Buddha (Wat Phra Kaew) 6.0 km
The Grand Palace 6.1 km
Khaosan Road 6.1 km
Chatuchak Weekend Market 8.6 km
Nearby landmarks
Met Bar 180 m
Embassy of Slovak Republic 180 m
Moon Bar at Vertigo 190 m
Alliance Française Bangkok 190 m
Embassy of Singapore 210 m
Surapon Gallery 280 m
Banyan Tree Spa 300 m
Embassy of Australia 320 m
The Embassy of Malaysia 330 m
Bank of Tokyo-Mitsubishi 360 m
Banyan Tree Bangkok

"I was truly impressed with the quality of service at the hotel."

Thomas - October 3, 2019
Horizon Banyan Tree Bangkok
Lobby Banyan Tree Bangkok
Interior view Banyan Tree Bangkok
See all 60 photos
Removed from saved list
Free Wi-Fi

Banyan Tree Bangkok

21/100 South Sathon Road, Sathorn, Bangkok, Thailand, 10120 - See map
Attention

This property is in high demand!

10 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 400 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Bangkok are being booked every minute!
Value for money8.4
Distance to city center0.1 km
Location rating7.9
Nearest airportDon Mueang International Airport (DMK)
Distance to airport22.3 km

Rooms available at Banyan Tree Bangkok

Excellent
Room comfort & quality
9.0
Two-Bedroom Suite
...
  • Room size: 119 m²/1281 ft²
  • City view
  • 2 single beds and 1 king be...
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One-Bedroom Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
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Serenity Club
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed or 2 single beds
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Spa Suite (1 King Bed)
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 king bed
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Horizon
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed or 2 single beds
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Presidential Suite - Round Trip Airport Transfer
...
  • Room size: 204 m²/2196 ft²
  • Shower and bathtub
  • 1 sofa bed & 1 king bed
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Spa Sanctuary Suite
...
  • Room size: 118 m²/1270 ft²
  • Shower and bathtub
  • 1 double bed
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Oasis Retreat
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed or 2 single beds
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Presidential Suite
...
  • Room size: 204 m²/2196 ft²
  • 1 sofa bed and 1 king bed
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HORIZON (FORMERLY FROM DELUXE ROOM)
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Banyan Tree Bangkok?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banyan Tree Bangkok?

Banyan Tree Bangkok is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3100 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Banyan Tree Bangkok also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Banyan Tree Bangkok has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Banyan Tree Bangkok?

Start your mornings right, with the continental and buffet breakfast options offered at Banyan Tree Bangkok. There's an additional charge of 730 THB for adults and 365 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Banyan Tree Bangkok?

Banyan Tree Bangkok features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Banyan Tree Bangkok?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Banyan Tree Bangkok. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Banyan Tree Bangkok?

On-site venues and convenient event services make Banyan Tree Bangkok an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 420 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Banyan Tree Bangkok?

Banyan Tree Bangkok does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Banyan Tree Bangkok

  • 9.2

    Exceptional
    Breakfast

    "Breakfast is varied and well presented."

    Anjani

    |

    October 28, 2019

  • 9.2

    Exceptional

    "Roof top dining is a nice experience 👌"

    MICHAEL

    |

    December 23, 2020

  • 10.0

    Exceptional

    "The beds were very comfortable!"

    SAKI

    |

    October 31, 2020

Property ranking|Compared to 5,479 Bangkok properties
See all rankings
Room comfort score
9/10
Room size
73 sqm.
Service score
9.1/10
Cleanliness score
9/10
Better than
99
%
of Bangkok properties
Bigger than
98
%
of Bangkok properties
Better than
95
%
of Bangkok properties
Better than
95
%
of Bangkok properties
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Overall rating:

8.6

Excellent
6,572 reviews
Cleanliness
9.0
Facilities
8.7
Location
7.9
Read all reviews >
What travelers say they love:
I love the ambiance and very accommodating staff.
Leannard from Philippines
Family with older children
More about Banyan Tree Bangkok

More about Banyan Tree Bangkok

Banyan Tree Bangkok is eminently functional and discreetly elegant. Located in the heart of the city's business district, it is located around Sathon and Silom area and is 10-15 minutes of walking distance to both the Skytrain(BTS) and Subway(MRT) and provides easy exit points from the city towards the airport and also to several attractions. Banyan Tree Bangkok includes one of the highest al fresco bars in the region, and with 11 wining and dining options, one trip might just not be enough to sample them all. The outdoor swimming pool is located on the 21st floor rooftop with 36 loungers for customers to bask. In addition to all the recreation facilities available, the hotel also includes a shopping companion to help guide you through the streets of the metropolis. Banyan Tree Bangkok is a sanctuary of peace and relaxation amidst this fast paced city.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

197 mentions

Food & Dining

122 mentions

Swimming Pool

99 mentions

Housekeeping

77 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Fitness & recreation

  • Game room

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Vertigo (Breathtaking Al-Fresco Rooftop)

  • Cuisine: Asian, European, Seafood

Moon Bar

  • No additional information available

Bai Yun

  • Cuisine: Cantonese
  • Menu: Buffet, A-la-carte

Taihei

  • Cuisine: Japanese
  • Menu: Buffet

Saffron

  • Cuisine: Thai
  • Menu: Buffet

Saffron Sky Garden

  • Cuisine: Thai
  • Menu: Buffet

Rom Sai

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
21/100 South Sathon Road, Sathorn, Bangkok, Thailand, 10120
Very good
Location

7.9

Airports

  • Don Mueang International Airport (DMK)
    22.3 km 35 min drive
  • Suvarnabhumi Airport (BKK)
    23.0 km 38 min drive

Hospital or clinic

  • GPO
    450 m

Shopping

  • Chatuchak Weekend Market
    8.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • MBK Center (Ma Boon Khrong Center)
    2.7 km
  • Siam Paragon
    2.7 km
  • Jim Thompson House
    3.2 km
  • Asiatique - The Riverfront
    4.5 km
  • Wat Phra Chetuphon
    5.8 km
  • Wat Arun
    6.0 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    6.0 km
  • The Grand Palace
    6.1 km
  • Khaosan Road
    6.1 km
  • Chatuchak Weekend Market
    8.6 km

Nearby landmarks

  • Met Bar
    180 m
  • Embassy of Slovak Republic
    180 m
  • Moon Bar at Vertigo
    190 m
  • Alliance Française Bangkok
    190 m
  • Embassy of Singapore
    210 m
  • Surapon Gallery
    280 m
  • Banyan Tree Spa
    300 m
  • Embassy of Australia
    320 m
  • The Embassy of Malaysia
    330 m
  • Bank of Tokyo-Mitsubishi
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3100 THB
  • Distance from city center0.1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)730 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors60
  • Number of restaurants3
  • Number of rooms 325
  • Room voltage220
  • Year property opened1996
  • Most recent renovation2009
Property announcements

Shuttle service is available at the property from 09:00 AM to 06:00 PM. Kindly contact the property for more details.

Club Lounge on 19th floor is temporarily closed. Guests who booked for rooms with access to Club Lounge can have breakfast at Romsai Restaurant on Lower lobby floor at 7.00-11.00 AM and Club benefits; Afternoon tea and Canape will be served at Lobby 12.00-4.00 PM and 5.30-7.30 PM respectively.

Due to Covid-19 restriction from The Bangkok Metropolitan Administration, alcohol beverage service is prohibited until further notice.

Reviews of Banyan Tree Bangkok from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.7
Location7.9
Room comfort and quality9.0
Service9.1
Value for money8.4
High score for Bangkok
Rating
9+ Exceptional (1,670)
8-9 Excellent (935)
7-8 Very Good (638)
6-7 Good (249)
<6 Below Expectation (260)
Time of the year
Mar - May (839)
Jun - Aug (976)
Sep - Nov (916)
Dec - Feb (1,021)
Don't miss out!Properties in Bangkok are being booked every minute!
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Show reviews that mention 

Showing 3,752 verified guest comments
12345
9.7
Exceptional
Rich from Australia
Couple
Stayed 1 night in July 2011

The 5 star standard in a city of pretenders”

Facilities, room/amenities, breakfast, roof top bar, lounge

This is the second time I have stayed at Banyan Tree Bangkok and they did not disappoint. I booked the Executive Lounge Suite and everything was as advertised. Check in/out from lounge, staff spoke English very well, design and decor is amazing, finishing in the room is true 5 star hotel standard etc etc etc. ROOM: Bed was the most comfortable that I can remember in any hotel. A bath in the huge tub with the complimentary bath salts and oils plus such an amazing bed led to a great rest after a long flight. FOOD: The buffet at Banyan Tree Bangkok is, in my opinion, the best breakfast I've ever had at a hotel anywhere in the world. The food and beverage offerings are extensive, everything is fresh, and the service is great. The best bar in Bangkok is on the roof top of the hotel so, if you get a room that has access to the Executive Lounge, have some complimentary cocktails at the Lounge then go upstairs to enjoy the view. It's a stunning outlook on a big city. TIPS: make time for the complimentary cocktails if they are provided with your room choice, they're well worth it. If it is in your budget order the hotel limousine to pick you up from the airport, it's a nice choice. It is extra but a pleasant addition after a long flight (especially if you are trying to impress someone!)

Reviewed August 07, 2011

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9.0
Exceptional
Chee from Singapore
Solo traveler
One-Bedroom Suite
Stayed 3 nights in July 2014

Luxurious and a good respite from the Bangkok buzz”

Well designed room, good breakfast selection and hotel amenities

We stayed in one bedroom suite and had access to the club lounge. The canapes and free flow drinks were adequate and we spent some time relaxing at the lounge, overlooking the Bangkok's city. The breakfast was served in the same area, and the selection was almost similar to Romsai, although I did notice better coffee was served at the club lounge. And we get eggs done different ways too. The rooms were well appointed, and all the trimmings were of consistent good quality. The daily gifts and incense/aroma oil were a nice touch. We went to Moon Bar and although the view was spectacular, the place was just way too crowded and too overpriced. But do go up for a look nonetheless - you'll enjoy it. Our only bugbear with Banyan Tree Bangkok was the inconsistent service. Some staff at the concierge were not well trained to handle guest queries, while one club lounge waiter provided service totally not befitting of the Banyan Tree establishment at all. That being said, such experiences are just isoloated incidences that our overall good experience more than made up for. So yes, I would stay in Banyan Tree Bangkok again in future.

Reviewed August 14, 2014

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10.0
Exceptional
Eugene from Singapore
Couple
Horizon
Stayed 2 nights in February 2020

Wife was extremely pleased”

Had dinner with my girlfriend (who is now my wife) at Vertigo a few years back and she was completely taken away by the breathtaking view. Since then, she has always mentioned she would love to stay there. Fast forward a few years, booked Banyan Tree as a surprise for my wife and upgraded it to the Serenity Suite for a fee, and no regrets at all. Lounge access was allowed throughout the day, and food choices were acceptable. Bangkok being Bangkok, people would normally love to stay out and shop all day if possible; but even as a young couple, we found ourselves spending more time than usual in the hotel due to the extreme comfort of our room. Only drawback is that my wife mentioned she would only want to stay here whenever she returns to Bangkok! Pricey as it may be, but I would say it's well worth the price. Thank you Banyan Tree Bangkok for the wonderful stay.

Reviewed February 28, 2020

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Dear Eugene, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to review on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. Please do come back and visit again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Responded March 02, 2020
Banyan Tree Bangkok
10.0
Exceptional
Simon from United Kingdom
Couple
Serenity Club
Stayed 2 nights in November 2016

Exactly as advertised/expected”

We have been travelling to Thailand for many years and have tried all the popular tourist destinations. this trip was a weekend getaway for two couples and our first time to stay at the Banyan Tree. Having children (then) it was not an affordable option, but now it's just we can manage it easily. The hotel, staff, rooms and service did not disappoint in any way. It's not a young hotel at all, but has been well looked after and kept fresh. Serenity Club rooms and the club itself are certainly the way to experience Banyan Tree. Very friendly and attentive staff, with that famous Thai smile and courtesy in abundance. Breakfast in the club lounge was excellent, and we were not tempted to check the main restaurant - as often the club offering at some hotels is a fraction of the main event. Local beer and soft drinks, te, coffee etc. are available all day, which we tested by asking for a beer after breakfast at 1020LT :-) Afternoon tea was a little under-par, but that is put down to what I can only imagine were a greedy bunch of guests who swooped down and cleared things as they were brought out. We asked a hostess if they would provide "sandwiches for four", and sure enough that's what we got. A fresh batch of lovely sandwiches prepared for us and not just taken from a huge plate. Service! The rooms are great with a very comfortable bed and magnificent views of the river from the 56th floor. Daily changing incense sticks and aromatic oil in the burner, along with plenty of salts for the bath tub... which was deep, long and quickly replenished with good water flow. Quality can be determined by the dirty laundry bag, which are often thin plastic but at Banyan Tree they are thick cotton. Say no more. Unfortunately my wife twisted her ankle badly on the last night, and the hotel offerd a wheelchair to use. The next morning we asked in the club lounge if they had a bandage we could have to wrap the ankle. Instead the house nurse came and made an assessment, then gave us a

Reviewed June 16, 2017

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Dear Simon, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager

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Banyan Tree Bangkok
9.3
Exceptional
Andrew from New Zealand
Couple
Stayed 6 nights in April 2014

Great hotel, reasonably priced in BKK”

Price, Location, Room Size

I really enjoyed the Banyan Tree Bangkok. I had not stayed here before but had previous experience at the Banyan Tree Phuket. Given the dramatic difference in prices I was dubious on what this was going to be like. I booked a premier king room city view... and well I had my expectations exceeded. There was plenty of space here, I always like a room with separate living and sleeping spaces. While not huge it was just right for my partner and I given we were not in the hotel all the time. It's location is very handy to Silom Road (easy walking distance) and plenty of street eats around this area. The BTS and MTR are also not far from the hotel and if you want immediate air conditioned transport... just walk out onto the street as there are plenty of cheap taxis passing. Don't get into the ones the hotel arranges or the ones parked street side as they are likely to overcharge foreigners. Highly recommend this hotel!

Reviewed April 26, 2014

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9.0
Exceptional
Rik from Netherlands
Couple
Horizon
Stayed 2 nights in March 2012

Love Banyan Tree Service ”

Service, Location, View, Facilities, Room size

We love Banyan Tree, the service is great, all staff is extremely friendly and helpful. Very good in name recognition! The location in the city centre is great and the concierge provides excellent service! Not only by answering questions but offering suggestions to improve experience and comfort, while giving tips on possible scams. The area around the concierge and belldesk gets a bit crowded every now and then with guest waiting for taxis tho. We got a room on their top floor providing a wonderful view of Bangkok! During check in we were not shown to our room or received directions and ended up taking the wrong elevator. Big disappointment was the bedding in the room, despite request for king bed (which was even confirmed upon check in) the bed actually consisted of two twin beds, put together and made up as king bed, leaving a gap in the middle. When we addressed this at the front desk the friendly gentleman informed us all their kings are like that as it is easier for housekeeping... Also the linens did not feel as one would expect in a hotel of this level. There is a nice selection of F&B outlets available and the view from Vertigo rooftop bar is stunning, unfortunately it is not much of a bar as the music seems to be similar to the ones in elevators. Breakfast has some great touches and the available outdoor seating, under the banyan trees and next to a little waterfall made it just a great start of the day.

Reviewed March 24, 2012

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9.3
Exceptional
KIM from Malaysia
Couple
Horizon
Stayed 3 nights in September 2013

Relax & comfortable environment, friendly staff”

Great dining experience at the roof top restaurant looking at the whole Bangkok city. Comfortable & clean room. Attentative & fast reponse from the friendly hotel staff.

Banyan Tree is located within walking distance to both MRT & BTS line. The environment surrounded hotel is relax & not as crowded as those hotels which are near to markets. We were welcomed by friendly staff and complimentary fruits in our room. It is strongly recommended to try a roof-top dining experience. Vertigo & Moon Bar is a "must-do". The restaurant staffs are humorous. Last but not least, our flight was scheduled in the evening of our last day stay. We did our last-minutes shopping after checked out from Banyan Tree in the morning. One touching moment from Banyan Tree was to offer us for taking shower at their swimming pool bathroom. This made us fresh during our trip to airport. We will definitely choose it for our next Bangkok trip.

Reviewed October 02, 2013

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9.0
Exceptional
Philip from Malaysia
Couple
Horizon
Stayed 2 nights in May 2013

A hotel I do not want to leave”

The food, service, attentive and friendly staff.

My maiden stay at Banyan Tree properties went superbly well. Having stayed at other fine establishments such as Hilton Bangkok, Grand Hyatt Erawan and others, Banyan Tree Bangkok does not fall short on expectations. Location wasn't great, but cabs were aplenty in Bangkok. The rooms were good, with a great bed and filled with aromatherapeutic essence. We had our dinner and drinks at Vertigo, and it was so good, that we immediately reserved dinner the following night at another restaurant, Taihei. Taihei was THE BEST serviced teppanyaki restaurant i have been to. Kudos to Banyan Tree. Expect me back there soon.

Reviewed May 24, 2013

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10.0
Exceptional
Abby from United States
Solo traveler
Two-Bedroom Suite
Stayed 2 nights in September 2014

Amazing!!!!”

The staff was excellent, the room was the most amazing room I had ever seen, and the amenities were awesome!

Walking into the Banyan Tree we had no idea what we were in for. When they took us to our suite and opened the door, we all screamed and ran all over the place. It was beautiful!!! The lady who showed us stood there for about 20 minutes while we ran from room to room then finally said, can I show you around now? She got the biggest kick out of us. The room was by far the best room I have ever stayed in. The food was amazing. The staff were so friendly and helpful. They went above and beyond what they needed to. The pool was beautiful. We ate at Vertigo then went to Moon Bar. The views were out of this world! It was the best atmosphere and the service was impeccable. We were very sad to leave this hotel. They cleaned out rooms so nicely every day. The bathroom was amazing. Most amazing steam shower and jacuzzi tub. If I'm ever in Bangkok again I will no doubt be staying at the Banyan Tree. And would recommend to anyone I know. The hotel came recommended to us and I'm so glad we listened!

Reviewed September 22, 2014

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8.7
Excellent
Choo from Malaysia
Solo traveler
Horizon
Stayed 2 nights in October 2012

Lovely hotel and service is very good ”

service and nice hotel

Loved my stay here. Nice, big clean rooms even upgrape me to premier room. We chose Banyan Tree mostly because of the rooftop bar. Needless to say, it matched our expectaions and beyond. For us latins, getting there by the time we are used to having dinner meant the impossible mission of getting a free table. Anyway, waiting in such a place made it a pleasant experience. The hidden pearl: the lower bar, where the tree is, some floors below the rooftop, yet very high and most important, less crowdy. Room are big, with a kind of reception-living room separated from the actual sleeping place. Ours faced the river, 2 floors below the rooftop. In the room, they leave local fruits for you every day and, most important, they provide a brochure with information on them. So you know what you eat, important in places where your culture is so different. Personnel was fantastic, with one or two bell boys maybe too prone to help, at the edge of an anxiety break down. But if you are able to filter the information from their acting, you can get very good pieces of advice (i.e.: get a taxi to a small pier where you can rent a private speed boat, with a captain/tour guide, to go around the city canals). Another good one from Banyan Tree: get the night cruise with the traditional dinner. On the expensive side, maybe, but it's worth it. Breakfast was complete with all kind of dishes from most popular cuisines. Like any other place in Banyan Tree, crowded, but they can accommodate you anyway. Location is something that doesn't fully favor Banyan Tree. All up, a great stay. I will definitely return

Reviewed October 15, 2012

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10.0
Exceptional
nopphan from United Kingdom
Business traveler
Serenity Club
Stayed 1 night in July 2018

USELESS CHECK IN SYSTEM!! BUT GOT APOLOGISE FROM GENERAL MANAGER”

I always stay at Banyan tree Bangkok when I visit Thailand. Usually stay at serenity club because you will get very well treated and worth your penny. But on the last visit which I booked for my GF to stay at serenity club on city view room, high floor. I have emailed and called 3 week in advance to make sure she will get the best view but she got the river view room instead. Even staff told me 3 week ago that we already put special request in our system. Terrible check in system, really disappointed!!!!!!!!!... After I put bad review on TripAdvisor the GM response and apologise which is except able. So if you need special request make sure you have to ask them email those request back to you. This is a great hotel and atmosphere. thanks

Reviewed August 05, 2018

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Dear Nopphan, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. I would like to thank you for your continued patronage for our hotel and for bringing this case to my attention. I have addressed your concerns to the Reservations and Front Office teams to rectify any shortfalls that you have experienced so we can prevent any re-occurrences in the future. We appreciate that you chose to stay at Banyan Tree Bangkok and hope to welcome you in the future. With best regards, Nopparat Aumpa General Manager

Responded August 15, 2018
Banyan Tree Bangkok
9.0
Exceptional
Lee from United Kingdom
Couple
One-Bedroom Suite
Stayed 5 nights in December 2015

Happy Christmas at Banyan Tree Hotel”

Room, Service, Facilities

A wonderful time at the Banyan Tree over the Christmas holidays. The 1 bed suite was very comfortable, free soft drinks from the mini bar and club benefits included. The service with a smile from the Hotel staff was well received, unfortunately I have noticed standards are slipping in other hotels in Thailand, but the Banyan Tree has maintained their high standards of service. This was also apparent during a birthday dinner for my girl friend at the Vertigo roof top restaurant, which I would highly recommend for a romantic night overlooking the Bangkok skyline. The breakfast selection was good, but only one minor complaint was having to wait 10 minutes for a breakfast table. Still one of the best Hotels I have stayed at in Bangkok.

Reviewed January 01, 2016

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9.7
Exceptional
Anirudh from India
Couple
Oasis Retreat
Stayed 1 night in December 2015

Absolutely fabulous. We were upgraded to Suite.”

Location. Staff. Perfect Room.

We arrived on 24th December and were immediately taken care of by a upgrade to the Suite on the Club Floor. The room was absolutely pitch perfect and everything was just the way one could imagine. Banyan Tree has always set standards that becomes a benchmark in the world of Hospitality. I would like to personally recommend this place. The Breakfast on the floor 59 is an absolute blend of Gastronomic delights and a view to refresh yourself naturally admist the chaos in Bangkok. I would like to extend my heartfelt greetings to Miss. Kai GM - Banyan Tree Bangkok for ensuring our peaceful and a comfortable stay. Absolutely fantanstic and look forward to seeing you again soon.

Reviewed December 26, 2015

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10.0
Exceptional
Jose from France
Couple
Stayed 7 nights in November 2009

Romantic”

Romantic hotel ideal for couples, very friendly and professional staff
Small wardrobe clothes storing space in the suite rooms, maybe not so great for families (dress code is strict in restaurants)

We booked a room in the Banyan Tree Club, which gives access to the club lounge, includes free internet, free laundry up to 4 pieces a day, and gifts from the Banyan Shop. We do not have the feeling to be in a standard bussiness hotel at all, this is very nice for romantic stays. The staff is friendly and helpfull. The Vertigo bar and restaurant are worth to be seen, vertigo is really a very good name for it, but do not chose a windy night to go there. The hotel is very well located near the skytrain (10 minutes walk) and the metro station (5 minutes walk). For the airport, it is just nearby a highway exit, so it should not be too long for a taxi to take you to the international airport from here. It is 10 minutes walking from the Suam Lum Night Bazar. Be sure to pick a room which is not just in front of the adjacent building, as it could spoil the nice view you can get from the city of Bangkok from the rooms. We changed the room when we arrived to a suite room with a better view for a small supplement. We loved the sushis for breakfast, this is the first hotel excepting the ones in Japan which I have been in which they propose sushis for breakfast.

Reviewed December 01, 2009

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10.0
Exceptional
Giles from United Kingdom
Couple
Stayed 3 nights in January 2014

Superb”

The Staff ,all of them that we had contact with . The room was exceptional for a city hotel .The roof top bar was amazing.

If other Hotels want to know how to treat their customers then they should send their staff to the Banyan Tree. From the General Manager taking time to ensure that our stay was enjoyable to the ladies checking our room was what we wanted. As frequent travellers for many years my wife and I would consider The Banyan Tree in Bangkok to be one of the very best that we have had the pleasure of staying in. We will endeavour to use their sister Hotels whenever we can in the future on our travels and only wish that we had discovered The Banyan Tree ethos a long time ago.

Reviewed January 29, 2014

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9.3
Exceptional
Tsz from Canada
Couple
One-Bedroom Suite
Stayed 3 nights in May 2015

Amazing service!!”

Service, service, service!!

This is my second time staying at Banyan Tree Bangkok. Their service is AMAZING!!! You will feel very welcomed at the hotel by every staff. They pay extreme attention to every detail, and they try their best to ensure your stay was the most enjoyable. I had to depart very early on the day of check-out, and that means I will be missing the buffet breakfast, but the staff packed a very nice to-go breakfast for me to enjoy on the way to airport. These small personal touch made me feel that they care a lot about their guest. One thing that got me slightly disappointed is that I had water dripping down the ceiling on the very last night I stayed there. It happens that my brand new suitcase was sitting under the water dripping spot. I was shocked by how much water was collected in the suitcase when I woke up. I had to rush to airport therefore I had no choice but to leave with a wet suitcase. My trip ended with a slight disappointment but I do understand that these things do happen. Despite the incident, I had a very enjoyable stay at the hotel, and I would definitely return again!

Reviewed May 18, 2015

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10.0
Exceptional
KJeremy from United States
Couple
Stayed 1 night in October 2012

the most efficient and impeccable staff!”

staff, security, dining, the views, personal touches, ambiance, aromatherapy!

it is the only place to begin a completely new outlook on not only bangkok but life! this hotel takes all the complications, possible tourist traps, common mistakes and without missing a beat clears out a simple pleasant taylor made experience. not a single request went without prompt and thorough attention. i never left the property without detailed instructions in writing and then verbally relayed to my driver and or taxi. i felt safer and had more time to enjoy the splendor of bangkok during my 3 days with banyan tree, than my entire two months i spent last year attempting to do it with frugality. this was by far a better investment!!! don't waste your money anywhere else stay here for one week and get the best bangkok offers then venture out to new areas and bargain b n b's with the knowledge you've gained from banyan tree's signature service your stays in thailand where ever they are will be smoother and more enjoyable from then on.

Reviewed October 15, 2012

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8.7
Excellent
Hanyi from Singapore
Couple
Stayed 1 night in January 2013

Nice huge rooms with excellent service”

resort feel, spa amenities in room, friendly and service from the heart

We stayed 2 nights at the premier room in the hotel. Banyan Tree upgraded our second night to one bedroom suite with club benefits, which was really a lovely surprise. I love it that they have huge rooms. Even the premier room comes with a separate living/office area. However we could see that the room was a little run-down and the bathroom looked outdated, for Banyan Tree standard really. The one bedroom suite was fantastic though. It was new and I especially love the big toilet that comes with 2 separate sinks, nice tub overlooking the city and a spacious make-up area. The bath oil/salt/foam and the aroma diffuser available in both rooms were excellent touches. We could really rest and relax after a busy day in Bangkok. The swimming pool was really as what the other travellers have described- small and cramp, quite a disappointment. I would suggest you take a nice soak in your room instead. I must say that the staff in the hotel do serve from their heart. They are professional and yet warm and sincere. They did make my stay an enjoyable one. And they will be the main reason if I were to return.

Reviewed January 15, 2013

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9.7
Exceptional
laura from United Kingdom
Group
Horizon
Stayed 2 nights in January 2013

Amazing hotel and even better food”

Rooftop bar, food, and staff

Our stay at the Banyan tree Bangkok was fantastic. The room was beautiful, spacious and smelled even better with the incense provided. Dinner at the Teppanyaki restaurant is an absolute must as well as the delicious afternoon tea. The staff are so friendly and accommodating. The breakfast offered was the best I have had, anything you could ever want. I will definitely be back to the Banyan Tree Bangkok and recommend everyone to stay at this amazing hotel!

Reviewed January 15, 2013

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9.7
Exceptional
Neera from Australia
Couple
Two-Bedroom Suite
Stayed 4 nights in October 2013

Exceptional service and luxarious rooms”

Staff service, large bathrooms, Spa

We stayed in a 2 bedroom suite on the club floor - the suite was exceptionally large. The main bedroom included a huge king bed, and a massive bathroom with a spa and steam shower. The toiletries provided were high quality, including bath oil, bath salts and bath gel for the bath. The staff service was excellent, very friendly and the breakfast on the club floor had a large variety of food. We went to the bar on the roof but found it full of tourists and very busy and cramped. We preferred the bar a few floors down called Latitude. The banyan tree spa was the best I have ever experienced - so polite, professional and very relaxing. Overall Banyan Tree lived up to and beyond it's reputation as one of the nicest hotels in Bangkok.

Reviewed October 11, 2013

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