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2016

Banyan Tree Bangkok

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Excellent8.6
Based on 3309 reviews
89% would recommend to a friend
Banyan Tree Bangkok
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Interior view
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Interior view
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8.6 Excellent guest rating
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"very nice hotel with very nice facilities"

OngMalaysia
Swimming pool
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7.8 Very good location
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7.8Location
  • 650 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Two-Bedroom Suite
...
  • City view
  • 119 m²/1281 ft²
  • 2 single beds and 1 king be...
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One-Bedroom Suite
...
  • City view
  • 59 m²/635 ft²
  • 1 king bed
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Horizon
...
  • City view
  • 48 m²/517 ft²
  • 1 king bed or 2 single beds
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Oasis Retreat
...
  • City view
  • 44 m²/474 ft²
  • 1 king bed or 2 single beds
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Serenity Club
...
  • City view
  • 48 m²/517 ft²
  • 1 king bed or 2 single beds
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Spa Suite (1 King Bed)
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  • City view
  • 118 m²/1270 ft²
  • 1 king bed
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Deluxe
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  • City view
  • 48 m²/517 ft²
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Have a question for Banyan Tree Bangkok?

Nearest essentials

Airports
  • Don Mueang International Airport (DMK)
  • 22.4 km
  • Suvarnabhumi International Airport (BKK)
  • 23.1 km
Public transportation
  • Lumphini MRT Station
  • 660 m
  • Sala Daeng BTS Station
  • 880 m
Hospital or clinic
  • King Chulalongkorn Memorial Hospital
  • 1.0 km
Pharmacy
  • Boots
  • 480 m
Convenience store
  • On site
Cash withdrawal
  • ATM on site

More about Banyan Tree Bangkok

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Verified guest reviews

Agoda Reviews (3309)Booking.com Reviews (1694)
Filter by guest type:
Cleanliness9.0
Facilities8.8
Location7.8
Room comfort and quality9.0
Service9.0
Value for money8.3
Provided by verified guests of Agoda
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12345
9.2
jason from United Kingdom
Couple
Two-Bedroom Suite
Stayed 14 nights in September 2017
Banyan tree club
Have been staying at the hotel for 10 years now. Always take the club rooms such good value for money. The staff at the hotel are fantastic something here in Europe they could learn from. Location people moan about but I like it out of the noise of the heart of the city but close enough to get from a to b , sky train near by taxi cheap as chips for us in Europe. Food in the hotel is tasty and good quality comfortable rooms. The price point cannot be beaten. In fact will be staying next year so will be 11 years in total says it all
Reviewed September 30, 2017
Dear jason, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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10.0
Pasatorn from Thailand
Family with young children
Horizon
Stayed 1 night in July 2017
Great place overall
Location and services are excellent. Just a few issues that not bother me much i.e. too small swimming pool, walk way up to the Vertigo is narrow and steep.
Reviewed September 26, 2017
Dear Pasatorn, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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10.0
seiya from Japan
Couple
Oasis Retreat
Stayed 1 night in September 2017
For couple
So nice.
Reviewed September 19, 2017
Dear seiya, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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6.4
CHE-WEI from Taiwan
Couple
Horizon
Stayed 1 night in September 2017
Immediate renovation recommended
The hotel including public space, facilities and guest rooms are outmoded. Renovation might be considered as the current condition seems a bit too harsh to be qualified for a 5 stars hotel. The staffs are friendly and helpful, while we waited for a pretty long time before we got our room cards. A tasty, purple welcome drink was served, which is thankful, while it would be better if the receptionist can introduce what the drink is.
Reviewed September 17, 2017
Dear CHE-WEI, I am writing to thank you for taking the time to give feedback about your recent experience at Banyan Tree Bangkok. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Regarding our facilities, I would like to inform you that in our continued efforts and commitment to provide the best experience for our guests, we constantly work on upgrading different areas of the hotel. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future.
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Banyan Tree Bangkok
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5.6
Jessica from United Kingdom
Couple
Oasis Retreat
Stayed 1 night in September 2017
Like an overpriced Premier Inn
We stayed in an Oasis Retreat room. Opposite our window was an apartment block; so close that I could've caught a tennis ball if one of the apartment block residents had thrown it from their balcony. This meant that the blinds in our room had to be drawn the entire time (and therefore no romantic bath with cityscape views). The room smelled of stale cigarettes. The bed in the room was not properly made (i.e. the sheets were not all tucked in and were hanging loose). The staff were sometimes rude. The Vertigo restaurant food was nowhere near worth the exorbitant prices (BHT18,000 for 3 people). The good breakfast was the only redeeming feature.
Reviewed September 14, 2017
Dear Jessica, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. I would like to apologize for the issues you experienced with the room cleanliness and the services. I completely agree with you that in a hotel such as Banyan Tree, poor standards of services are not acceptable and cannot be tolerated and, in addition to my sincere apology, you have my assurance that our associates have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again. Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Banyan Tree Bangkok experience on this occasion. I hope you will give us another opportunity to welcome you back again. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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8.0
Azmy from Malaysia
Business traveler
Horizon
Stayed 3 nights in September 2017
Very good
Great stay, charming and friendly staffs with excellent customer service. if possible please upgrade room toilets by adding pipe water though (as the public toilet in the lobby)
Reviewed September 14, 2017
Dear Azmy, Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team. Your points have been shared with our department heads so that the necessary improvements are going to be taken, along with refresher training sessions on our service standards. Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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8.0
Motoki from Japan
Family with young children
Oasis Retreat
Stayed 1 night in July 2017
For better or for worse, here is one of the famous
At 3 p.m. room is not yet ready for check-in. Instead meanwhile, they would supply us with free meal and drink as compensation. Room is very good, probably only for city side as others mentioned already.
Reviewed September 07, 2017
Dear Motoki, Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team. Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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10.0
Rosalin from Indonesia
Couple
Horizon
Stayed 2 nights in August 2017
Lovely Place
Everything was just nice and lovely. Everyone was really helpful too
Reviewed September 07, 2017
Dear Rosalin , Along with the team of Banyan Tree Bangkok I would like to thank you for staying at our hotel on your recent visit to Bangkok. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team. Please do come back and stay again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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6.4
wivanly from Indonesia
Family with teens
Serenity Club
Stayed 2 nights in August 2017
very kind staff
got room updated from serenity club to one bed suite room. had a pleasant stay for few days at the hotel
Reviewed September 06, 2017
Dear wivanly, Thank you for choosing the hospitality of Banyan Tree Bangkok and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for choosing our hospitality and letting us know that we made your stay a special and cherished one. We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future. With warm regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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9.2
WENJUNG from Taiwan
Couple
Horizon
Stayed 4 nights in August 2017
Awesome
Staffs are helpful and even gave us a birthday cake for celebration. The dinner is Saffron restaurant is also excellent! I will come back again!
Reviewed August 31, 2017
Dear WENJUNG, Thank you for choosing the hospitality of Banyan Tree Bangkok, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future. With best regards, Nopparat Aumpa General Manager
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Banyan Tree Bangkok
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