Excellent 8.5
Based on 2863 reviews

Verified traveler reviews

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Excellent



based on 2863 reviews
  • Cleanliness 9.0
  • Facilities 8.9
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.3
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Adam from Australia
Group
Stayed 2 nights in March 2015
Girls weekend
The room was gorgeous, club benefits great and lovely staff
We had a great time! Gorgeous suite, great breakfast and club benefits, we were glad we had arranged a driver though as there didn't seem to be a lot within walking distance.
Reviewed March 09, 2015

Lawrence from United States
Solo traveler
Stayed 5 nights in February 2015
Second Stay
Location, staff, rooftop bar and restaurant
The stay was amazing, thinking about doing the Presidential Suit next time. The check in on club level is very relaxing, you give them your passport they give you a welcome drink and ask you to have a seat in the nice lounge area. Once they are done a valet escorts you yo your room, and your luggage will be waiting for you as it was taken by a bellhop upon you exiting your vehicuupon arrival. This hotel has the service down to a science.
Reviewed March 05, 2015

DO from South Korea
Solo traveler
Stayed 2 nights in March 2014
Good place
location , kind staffs, food
Good service, and fast clean service.
Reviewed March 01, 2015

steven from United Kingdom
Solo traveler
Stayed 3 nights in February 2015
Great hotel with great staff
comfortable room, great staff, good location
as always a great stay with good comfort and attentive staff.
Reviewed March 01, 2015

ALAN from Australia
Business traveler
Stayed 3 nights in February 2015
Home from home
Food, staff efficiency, cleanliness
Absolutely great first class, will recommend to others to stay
Reviewed February 16, 2015

Albert from Netherlands
Couple
Stayed 1 night in February 2015
A romantic
Luxury, food, service
It was took short, Very nice and romantic to be in this beautiful environment and have the feeling of being looked after so well !
Reviewed February 16, 2015

Giovanny from Malaysia
Business traveler
Stayed 3 nights in March 2012
great place
location price and friendly
Reviewed February 12, 2015

Etienne from France
Solo traveler
Stayed 2 nights in October 2014
bit old fashioned but justified 5 stars
Location, food, rooftop
Reviewed February 09, 2015

peter from United Arab Emirates
Couple
Stayed 3 nights in January 2015
As expected
Location, comfort, staff
Reviewed February 01, 2015

sim from Singapore
Group
Stayed 3 nights in January 2015
awesome
friendly staff,room and spacious room
Staybat banyan tree was awesome and enjoyable. Took the 2 bedroom suites and it was super spacious and clean. Bed was comfortable and soft. Staff was friendly and approachable especially mr wat from the concierge. However location was not good. No shops around hotel. Got shuttle service to chatuchak.. but was told it was full.. so disappointing and end up took own transport.
Reviewed January 30, 2015


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