Banyan Tree Bintan
Banyan Tree Bintan
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"Staff are very friendly (considering the amount you paid for..."

Chong

|

May 6, 2018

Rainforest Oceanfront Villa - Bed Banyan Tree Bintan
Rainforest Oceanfront Villa - Bed
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Lobby Banyan Tree Bintan
Lobby
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Interior view Banyan Tree Bintan
Interior view
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Swimming pool [outdoor] Banyan Tree Bintan
Swimming pool [outdoor]
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See map Banyan Tree Bintan
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Excellent
Location
8.6
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What guests are saying:
Great location, great staff, great rooms, great beach!
Richard from United Kingdom
Solo traveler
Staff are warm and friendly and went out of their way to be of assistance. Food and alcohol are expensive at the resort. I think the resort could do with a renovation.
Donna from Australia
Couple
The food is too over price
caroline from Indonesia
Group
Very good view and well maintained villa, overlooking a peaceful sea and one small stone island, very private, facilities like swimming pool and breakfast restaurant are not crowded, one drawback being there are too many insects, which I guess is inevitable for villa.
Minfei from Singapore
Family with young children
Outstanding service during the stay and very helpful after check out.
Chihchen from Taiwan
Family with teens
Staff are very friendly (considering the amount you paid for) . Food are quite pricy but it is understandable.
Chong from Singapore
Solo traveler
We loved this hotel so much. The villa, the food, the restaurants and the staff - we have such incredible memories! Will be back.
Sarah from United Kingdom
Couple
Excellent
From 1069 reviewsSee what guests said
8.3
/
10
Exceptional service
9.0
Recommended by 89% of guests
Value for money7.4
Location rating8.6
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport26.5 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Rainforest Oceanfront Villa
Rainforest Oceanfront Villa
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  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
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Ocean View Pool Villa
Ocean View Pool Villa
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  • Ocean view
  • Balcony/terrace
  • 2 king beds
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Rock Villa
Rock Villa
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  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
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Rainforest Sea View Villa
Rainforest Sea View Villa
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  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Oceanview Infinity Pool Villa with Breakfast  -Two Bedroom - BTIDBN JUNE TACTICAL
Oceanview Infinity Pool Villa with Breakfast -Two Bedroom - BTIDBN JUNE TACTICAL
...
  • Balcony/terrace
  • Shower and bathtub
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Infinity 1 Bedroom Pool Villa Ocean View
Infinity 1 Bedroom Pool Villa Ocean View
...
  • Balcony/terrace
  • Shower
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Ocean Villa on the Rock
Ocean Villa on the Rock
...
  • Balcony/terrace
  • Shower
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Rainforest Villa Ocean Front View
Rainforest Villa Ocean Front View
...
  • Balcony/terrace
  • Shower
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2 Bedroom Infinity Pool Villa
2 Bedroom Infinity Pool Villa
...
  • Balcony/terrace
  • Shower
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Rainforest Seaview Villa
Rainforest Seaview Villa
...
  • Balcony/terrace
  • Shower
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Have a question for Banyan Tree Bintan?

What people love about the property

  • "Location is excellent, very quick ride from the ferry terminal."

    Lo L.

    |

    December 12, 2017

  • "The room with a amazing sunset view."

    Lo L.

    |

    December 12, 2017

  • "Kudos to the staff - personalized and attentive."

    MOHD Y.

    |

    December 2, 2017

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More about Banyan Tree Bintan

More about Banyan Tree Bintan

"Very good 3D 2N stay."

Hwei G.

|

December 21, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Excellent, caring service."

Mallika

|

February 18, 2018

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Property's guest policies

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Some helpful facts

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Announcements

Land transfer from the Bintan Ferry Terminal is approximately 15-minute drive to the resort. Two-way car transfer can be arranged (chargeable). Please advise the hotel your transfer requirement together with your ferry arrival time.

Real reviews from real guests

Agoda Reviews (1069)Booking.com Reviews (455)
8.3
/
10
Cleanliness8.2
Facilities8.2
Location8.6
Room comfort and quality8.9
Service9.0
Value for money7.4
Provided by verified guests of Agoda
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Showing 896 verified guest comments
12345
7.2
Very good
Bella from Singapore
Couple
Rainforest Sea View Villa
Stayed 4 nights in April 2018
Always nice staying here”
If you want to pamper yourself to a nice and quiet holiday, away from the hustle and bustle of city life, this could be your option. Price is on the higher range though...
Reviewed November 13, 2018
8.8
Excellent
Anders from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in November 2018
Great Villa for a weekend getaway”
Stayed in the rain forest sea view villa over the weekend and fully enjoyed the experience. Although there were a few areas where signs of aging were visible, the room was still a great place to be in. The service provided by the staff was excellent. The food at both Saffron and Treetops were very good as well.
Reviewed November 05, 2018
10.0
Exceptional
Puva from Singapore
Couple
Rainforest Oceanfront Villa
Stayed 1 night in October 2018
Kind and Amazing Staff”
Very attentive and accommodating staff. Always there to answer and iron out minor deatils
Reviewed October 30, 2018
8.0
Excellent
Patrick from Singapore
Couple
Rock Villa
Stayed 1 night in October 2018
Weekend getaway from Singapore”
Staff & service was fantastic. That is perhaps the most intangible factor in Banyan Tree Bintan. They made up some special decor for our wedding anniversary & service were prompt and helpful. But aside from that, I can’t really any reason to go back again. The rooms are really dated, in need of a renovation. While the bed was really comfortable, the furnitures were old and you can see stains on the granites, marble and window blinds - just a sign of aging. The in-room jucazzi looked so old that we didn’t even bother to use it. Breakfast was mediocre at best for a hotel of such standard. Very limited facilities within the hotel and food was rather overpriced for the quality. I must give a 5 star to the hotel staff for the quality of service they give but the management must truly look into giving Banyan Tree Bintan a newer look.
Reviewed October 29, 2018
7.6
Very good
kunal from India
Couple
Rock Villa
Stayed 2 nights in October 2018
Very good”
overly hyped luxury.. breakfast buffet is of a lower quality than Starbucks or a chain cafe. staff is great and they compensate for the poor quality of F&B available. feeling short changed.
Reviewed October 20, 2018
9.6
Exceptional
jonathan
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
amazing for proposal”
I had an exceptional stay at Banyan tree, the room and resort was really really beautiful. The staff are amazingly professional, friendly and accomodating to most requests. I planned this trip as a surprise proposal to my partner and worked closely with the restaurant management, Taruna, Setiyo, Desi and team. Received prompt responses on email, great planning and execution on-site. (all staff were briefed and ensured to keep this as surprise.) Basically A++ service despite some challenges like bad weather. Would highly recommend to anyone.
Reviewed October 04, 2018
3.6
Wing from Hong Kong
Couple
Ocean View Pool Villa
Stayed 2 nights in September 2018
Not worth the money”
The staff there were not friedly and helpful at all. You had to rely on the buggy to go around the resort but needed to wait for at least 10 mins (or even 30 mins!) every time you booked one. Worst thing was that the drivers always used their phones on one hand while driving with single hand and not paying attention to the road! The food was not very good and little choices for breakfast. The breakfast closed at 1030 and the staff were tidying up from 1020 despite I was literally standing there and grabbing some food. Also be aware that there are monkeys in the resort and one even opened the door of the kitchen in our villa and stole some food to eat by the pool in our villa! I think the mangement should find some methods to avoid this from happening again as the monkeys can be attacking! We have stayed in Banyan Tree resort in Vietnam before and the experience was completely different. Overall not a good experience at all and we will definitely not go there again...
Reviewed October 03, 2018
10.0
Exceptional
ruzaini from Singapore
Couple
Rainforest Sea View Villa
Stayed 3 nights in September 2018
Excellent customer service”
 To the entire Banyan Tree staff team, I am extremely impressed with my stay and the customer service you all rendered. From the excellent transfer, extremely convenient & enjoyable check-in process, complimentary birthday deco & cake, excellent call service, fast buggy service, excellent dine-in service, wonderful spa treatment and the overall courtesy of the staff to me and my partner. A huge thank you to all of you for making this trip memorable and we will definitely come back! THANK YOU!   Best Regards, Ruzaini  
Reviewed October 02, 2018
9.6
Exceptional
Francis from United States
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
great!”
Amazing location! staff are very helpful and accommodating. beautiful villas
Reviewed October 01, 2018
9.2
Exceptional
Vasin from Thailand
Group
Rainforest Sea View Villa
Stayed 1 night in September 2018
Definitely will come back!”
- Lovely resort with lots of greenery - Spacious room with very thoughtful and beautifully packaged amenities - Very friendly, helpful and attentive staff - Delicious cuisines at the restaurants - Gorgeous view at spa villa
Reviewed September 19, 2018
9.2
Exceptional
Syed from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in September 2018
Banyan Tree Bintan Resort Review”
We enjoyed it that much that I wrote a blog entry about it at: https://www.getchanuggets.com/banyan-tree-bintan-resort-review/
Reviewed September 14, 2018
7.6
Very good
Judith from Australia
Couple
Rainforest Sea View Villa
Stayed 5 nights in September 2018
Beautiful place but isolated and no option for exploring any other parts of the island. ”
A trap. All restaurants on site are expensive. No option to hire a car or motorcycle to be independent despite holding international driving licences. A beautiful place but after one night it's like a guilded, expensive cage.
Reviewed September 10, 2018
8.0
Excellent
rieka from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in November 2017
Memorable Honeymoon Experience”
For a once in a lifetime honeymoon experience with high expectation, Banyan Tree lives up to our expectation. We had a pleasant stay with great memories to bring home. The feel lingers long after we left. The service staffs are very friendly and courteous, good job, thank you! The food is top notch. The views are wonderful too. Massage at the spa is also of excellent quality, one of the best we've had. We would not hesitate to go to other Banyan Tree properties!
Reviewed September 08, 2018
9.2
Exceptional
Wilson from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
Exceptional”
Lovely place with fantastic and friendly staff.
Reviewed September 03, 2018
8.4
Excellent
Jiyeon from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
Excellent”
Our stay over the weekend in banyan tree bintan, it was easily the best stay we ever experienced by far. The staff there were very caring and friendly to the extent, we felt vety comfortable and warm with them around carrying a gentle smile, we requested early check in & birthday celebration, they really did put the effort to assist with our request. Our villa was spacious worh high celling it exceed all our expectaion with a min chloclate cake which was provided for the birthday celebration. With the tree top view of the beautiful sunset rolling down the seabed whcih we could View from the comfort if our room, its alresdy a unforgetable memories. The buggy services was transportation to gt around the resort, once you arrange for a buggy it will arrive within 5-10min it's fast and convient. After we had our lunch and clove the view there and Ambience is 👍🏻
Reviewed September 02, 2018
8.0
Excellent
Erni from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in August 2018
Very good”
The service was excellent, the locations are great but the food at the restaurants are way overpriced. The room is ok, but it was kinda old. The overall positive experience were only that the staffs were very friendly and when you reported something not working, they came very quickly to check it. I think with that kind of money I spent, I would have other better option of vacation destination.
Reviewed September 02, 2018
9.2
Exceptional
Jacqui
Family with young children
Rainforest Oceanfront Villa
Stayed 3 nights in August 2018
Relaxation in nature and beauty ”
We are on the last day of our stay and feel that we would miss this resort once we leave. They were kind enough to give us a free upgrade from the ocean view villa B100 (excellent room in any event) to D202 (great pool villa) because it was a special occasion for our family. The rides on the buggies made it particularly fun for the children and the breakfast buffet was a good spread especially the local cuisine. There was service with a smile at all times. The spa experience was awesome! Thank you all. Great memories for us. Warm wishes
Reviewed August 28, 2018
8.0
Excellent
Chee from Singapore
Couple
Rainforest Oceanfront Villa
Stayed 1 night in August 2018
Weekend couples getaway”
The wife and i were there for a weekend getaway to celebrate our anniversary. It did not disappoint. The villa we stayed in has an excellent view of the beautiful sea. The bed was very comfortable. Staff are exceptionally polite and friendly. Breakfast selection was decent and food wasn’t too bad. Overall, we had a wonderful stay. Downside? Everything here is pricier. Good for that occasional indulgence.
Reviewed August 14, 2018
3.6
Sze from Singapore
Family with young children
Rainforest Sea View Villa
Stayed 3 nights in August 2018
Overpriced and overrated - Don’t go there!!!”
The biggest regret was not reading up reviews of the villa due to the trust in Banyan Tree’s name. Turn out a big disappointment. Don’t go there, in fact, don’t go Bintan. Prices are super expensive. Totally designed to rip Singaporean off. Breakfast is super expensive. A plate of tiny pancakes with sugar syrup costs us more than SGD20. Really feel like being locked down in a remote place to be ripped off by the resort.
Reviewed August 13, 2018
6.8
Good
Rany from Singapore
Couple
Rock Villa
Stayed 2 nights in August 2018
Resort is getting aged but still good”
Banyan Tree Bintan is about 23 years old, and it shows. The furniture is old, the TV is really out-dated with very fuzzy transmission signal. If you are looking for high quality in-house entertainment system, go to The Sanchaya instead, where they provide B&O TVs with Apple TV in the rooms. The undulating grounds of Banyan Tree is beautiful, you need a buggy to take you around especially after sun-down. There are two pools, not big at all, and we had the good fortune to enjoy one of them all to ourselves for a few hours. The next day, the same pool was "taken over" by a China family the whole day. The staff around are friendly, and they are warmer and more attentive than what we experienced at Banyan Tree Phuket (worst experience with staff). Food at Banyan Tree Bintan is expensive but we did enjoy the experience. Beef was slightly "smelly", maybe because such food items are imported into Bintan, so don't expect super freshness, perhaps best to stick to chicken and seafood dishes.
Reviewed August 10, 2018
12345
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