Banyan Tree Bintan
Banyan Tree Bintan
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9.6
Exceptional

"Staff are very friendly (considering the amount you paid for..."

Chong

|

May 6, 2018

Rainforest Oceanfront Villa - Bed Banyan Tree Bintan
Rainforest Oceanfront Villa - Bed
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Lobby Banyan Tree Bintan
Lobby
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Interior view Banyan Tree Bintan
Interior view
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Swimming pool [outdoor] Banyan Tree Bintan
Swimming pool [outdoor]
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See map Banyan Tree Bintan
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Excellent
Location
8.7
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What guests are saying:
The place is so tranquil! Banyan Tree has the perfect gateway from Singapore.
De from Singapore
Couple
Best place to have a short trip celebration. The staffs have gone extra mile todo decoration for the celebration
Rizal from Singapore
Couple
Great location, great staff, great rooms, great beach!
Richard from United Kingdom
Solo traveler
Staff are warm and friendly and went out of their way to be of assistance. Food and alcohol are expensive at the resort. I think the resort could do with a renovation.
Donna from Australia
Couple
The food is too over price
caroline from Indonesia
Group
Very good view and well maintained villa, overlooking a peaceful sea and one small stone island, very private, facilities like swimming pool and breakfast restaurant are not crowded, one drawback being there are too many insects, which I guess is inevitable for villa.
Minfei from Singapore
Family with young children
Outstanding service during the stay and very helpful after check out.
Chihchen from Taiwan
Family with teens
Staff are very friendly (considering the amount you paid for) . Food are quite pricy but it is understandable.
Chong from Singapore
Solo traveler
Excellent
From 1084 reviewsSee what guests said
8.3
/
10
Exceptional service
9.0
Recommended by 91% of guests
Value for money7.4
Location rating8.7
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport26.5 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Rainforest Oceanfront Villa
Rainforest Oceanfront Villa
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  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean View Pool Villa
Ocean View Pool Villa
...
  • Ocean view
  • Balcony/terrace
  • 2 king beds
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Rock Villa
Rock Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rainforest Sea View Villa
Rainforest Sea View Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Oceanview Infinity Pool Villa with Breakfast  -Two Bedroom - BTIDBN JUNE TACTICAL
Oceanview Infinity Pool Villa with Breakfast -Two Bedroom - BTIDBN JUNE TACTICAL
...
  • Balcony/terrace
  • Shower and bathtub
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Infinity 1 Bedroom Pool Villa Ocean View
Infinity 1 Bedroom Pool Villa Ocean View
...
  • Balcony/terrace
  • Shower
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Ocean Villa on the Rock
Ocean Villa on the Rock
...
  • Balcony/terrace
  • Shower
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Rainforest Villa Ocean Front View
Rainforest Villa Ocean Front View
...
  • Balcony/terrace
  • Shower
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2 Bedroom Infinity Pool Villa
2 Bedroom Infinity Pool Villa
...
  • Balcony/terrace
  • Shower
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Rainforest Seaview Villa
Rainforest Seaview Villa
...
  • Balcony/terrace
  • Shower
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Have a question for Banyan Tree Bintan?

What people love about the property

  • 9.6
    Exceptional

    "Location is excellent, very quick ride from the ferry terminal."

    Lo L.

    |

    December 12, 2017

  • 10.0
    Exceptional

    "The room with a amazing sunset view."

    Lo L.

    |

    December 12, 2017

  • 9.2
    Exceptional

    "Kudos to the staff - personalized and attentive."

    MOHD Y.

    |

    December 2, 2017

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More about Banyan Tree Bintan

More about Banyan Tree Bintan

9.2
Exceptional

"Very good 3D 2N stay."

Hwei G.

|

December 21, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Excellent, caring service."

Mallika

|

February 18, 2018

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Property's guest policies

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Some helpful facts

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Announcements

Land transfer from the Bintan Ferry Terminal is approximately 15-minute drive to the resort. Two-way car transfer can be arranged (chargeable). Please advise the hotel your transfer requirement together with your ferry arrival time.

Real reviews from real guests

Agoda Reviews (1084)Booking.com Reviews (481)
8.3
/
10
Cleanliness8.2
Facilities8.2
Location8.7
Room comfort and quality8.9
Service9.0
Value for money7.4
Provided by verified guests of Agoda
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Showing 901 verified guest comments
12345
8.0
Excellent
Chirag from India
Couple
Rainforest Oceanfront Villa
Stayed 2 nights in November 2018
Very good”
We have been to 2 other such globally recognised cottage (villa) vacations by the beach / valley. At the Banyan tree it was equally good view and the villa but was slightly disappointing for its facilities provided & their cost. My wife and me, enjoy exploring food options, & activities to do, but the only limitation we pose is that we are vegetarians. At the banyan tree, we truly enjoyed the beach, the location and the villa with the view. The facilities and services (like the spa & water sports) however, were priced over the top. We also found the restaurants overly priced and lacking the options for a vegetarian. In a 2 day stay we had to make a visit to a restaurant outside the resort hunting for vegetarian options. And for one of our meals we opted for their bar and lounge in their own sister resort Angsana for decent vegetarian food. All in all we found the restaurant & food options average. The staff was very warm and helpful. They really made our anniversary special.
Reviewed December 06, 2018
8.0
Excellent
Patrick from Singapore
Couple
Rock Villa
Stayed 1 night in October 2018
Weekend getaway from Singapore”
Staff & service was fantastic. That is perhaps the most intangible factor in Banyan Tree Bintan. They made up some special decor for our wedding anniversary & service were prompt and helpful. But aside from that, I can’t really any reason to go back again. The rooms are really dated, in need of a renovation. While the bed was really comfortable, the furnitures were old and you can see stains on the granites, marble and window blinds - just a sign of aging. The in-room jucazzi looked so old that we didn’t even bother to use it. Breakfast was mediocre at best for a hotel of such standard. Very limited facilities within the hotel and food was rather overpriced for the quality. I must give a 5 star to the hotel staff for the quality of service they give but the management must truly look into giving Banyan Tree Bintan a newer look.
Reviewed October 29, 2018
10.0
Exceptional
ruzaini from Singapore
Couple
Rainforest Sea View Villa
Stayed 3 nights in September 2018
Excellent customer service”
 To the entire Banyan Tree staff team, I am extremely impressed with my stay and the customer service you all rendered. From the excellent transfer, extremely convenient & enjoyable check-in process, complimentary birthday deco & cake, excellent call service, fast buggy service, excellent dine-in service, wonderful spa treatment and the overall courtesy of the staff to me and my partner. A huge thank you to all of you for making this trip memorable and we will definitely come back! THANK YOU!   Best Regards, Ruzaini  
Reviewed October 02, 2018
9.2
Exceptional
Vasin from Thailand
Group
Rainforest Sea View Villa
Stayed 1 night in September 2018
Definitely will come back!”
- Lovely resort with lots of greenery - Spacious room with very thoughtful and beautifully packaged amenities - Very friendly, helpful and attentive staff - Delicious cuisines at the restaurants - Gorgeous view at spa villa
Reviewed September 19, 2018
8.8
Excellent
Amanda from Singapore
Couple
Rainforest Oceanfront Villa
Stayed 2 nights in November 2018
Excellent”
Fantastic room with tremendous views - we were very fortunate to be upgraded to the two bedroom villa with infinity pool. The staff are wonderful - so friendly and attentive. Our only concern was that the restaurants are extremely expensive and in our view, unnecessarily so. Everyone expects to pay more in hotel restaurants.....but when you're getting towards SG$40 for a starter, this is too much. We felt that at least one of the hotel dining outlets should be more affordably priced - chances are with more reasonable prices, the restaurants would end up getting more patronage anyway, making up for lowering prices.
Reviewed November 27, 2018
8.0
Excellent
Chee from Singapore
Couple
Rainforest Oceanfront Villa
Stayed 1 night in August 2018
Weekend couples getaway”
The wife and i were there for a weekend getaway to celebrate our anniversary. It did not disappoint. The villa we stayed in has an excellent view of the beautiful sea. The bed was very comfortable. Staff are exceptionally polite and friendly. Breakfast selection was decent and food wasn’t too bad. Overall, we had a wonderful stay. Downside? Everything here is pricier. Good for that occasional indulgence.
Reviewed August 14, 2018
8.8
Excellent
Tamtawan from New Zealand
Couple
Rainforest Oceanfront Villa
Stayed 1 night in August 2018
Peaceful ”
Stayed for 1 night. Got upgraded to the spa pool villa upon arrival. The room was amazing and very big! The view was spectacular from our villa. Got our own private pool, jacuzzi, steam room, spa room. All staffs were extremely friendly and attentive. Big thumbs up to the host staff “Yoga” for his excellence service from introducing us to the room and also getting us back to the ferry terminal in time. Would highly recommend.
Reviewed August 06, 2018
8.8
Excellent
Yan from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in May 2018
Pricey but enjoyable experience”
Tranquil and enjoyable experience, albeit a little pricey. It is not near to the street foods in the south, so you should expect to spend almost most of your stay in the resort compounds. But Banyan Tree Bintan is linked by the beach to the Angsana Bintan, and that provides more food/restaurant and leisure options such as jetski-ing and parasailing. All in all, an interesting option for a short retreat for travellers from Singapore, although there might be better options in Singapore if you don't mind being close to the hustle and bustle.
Reviewed July 03, 2018
8.8
Excellent
Anders from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in November 2018
Great Villa for a weekend getaway”
Stayed in the rain forest sea view villa over the weekend and fully enjoyed the experience. Although there were a few areas where signs of aging were visible, the room was still a great place to be in. The service provided by the staff was excellent. The food at both Saffron and Treetops were very good as well.
Reviewed November 05, 2018
9.6
Exceptional
jonathan
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
amazing for proposal”
I had an exceptional stay at Banyan tree, the room and resort was really really beautiful. The staff are amazingly professional, friendly and accomodating to most requests. I planned this trip as a surprise proposal to my partner and worked closely with the restaurant management, Taruna, Setiyo, Desi and team. Received prompt responses on email, great planning and execution on-site. (all staff were briefed and ensured to keep this as surprise.) Basically A++ service despite some challenges like bad weather. Would highly recommend to anyone.
Reviewed October 04, 2018
8.0
Excellent
Gareth from Australia
Couple
Rock Villa
Stayed 3 nights in May 2018
Expensive”
Great location with a real holiday feel, with great staff. But over priced- always advertised at at 60 to 70 % off? Wine is 4 times the price you would pay in Jakarta, as is the food. It's not practical to wine and dine outside the resort so you have little option where to eat We had a villa with a private pool (SPA) but it was way too cold to use (not heated). Wifi didn't work very well. The share holders must love this place.
Reviewed June 06, 2018
8.8
Excellent
Sun from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in May 2018
A wonderful "second honeymoon" for my wife and I”
Even though it was low season and the rates were already discounted, a stay The Banyan Tree never comes cheap. Not only that the on-site dining options were also expensive. That said, my wife and I had wonderful "second honeymoon" in our own sea-view villa. The building is nestled in a tropical forest on a steep slope overlooking the Straits of Johor, a beautiful view to relax into. The staff were all friendly and professional at the same time, which is no mean feat. The restaurants were three, with two small pools. There was access to a small bay and a beach with soft sand, which is great for a relaxing holiday. For those who are willing to stomach the cost, I would recommend it highly.
Reviewed May 21, 2018
8.8
Excellent
Gregory from France
Couple
Rainforest Sea View Villa
Stayed 1 night in March 2018
No Hot Water”
Our stay would be perfect if we had hot water. They fixed it twice, from cold water to warm water to hot water for 3 mins. Had to wait one hour each time. Appreciate their effort though. Service is excellent. Many activities to participate. Thai cooking class is fun. The view is awesome. Although there was a cockcroach in the room and tar balls at the beach, those were unavoidable and we still have had a wonderful stay at the resort. Thank you for the staff who work hard to make a difference.
Reviewed March 19, 2018
8.8
Excellent
Jessie from Singapore
Family with teens
Rainforest Sea View Villa
Stayed 3 nights in February 2018
Excellent Service Provided By Staff”
Check in was prompt and efficient. The breakfast spread provides a variety of choices to choose from and the quality of food was delicious, the staff at the restaurant was very personalised and polite. I believe what differentiates a 5 Star and a lower tier hotel/resorts it’s its service/personalise engagement and anticipation of guests needs. in this aspect, your resort has never failed in doing that! Thank you so much! I will definitely want to come back again for the third time again real soon! From Jess & Alvin
Reviewed February 20, 2018
Dear Jessie, We are honored to know that you have experienced a true Banyan Tree service fully. I am glad that many things were in line with your expectations especially our passionate service. Thank you, and we hope you will be back to enjoy our luxurious and unique experience again. Warm Regards, Alpha Eldiansyah General Manager
Responded March 02, 2018
Banyan Tree Bintan
9.2
Exceptional
Hwei from Singapore
Family with young children
Rainforest Sea View Villa
Stayed 2 nights in December 2017
Awesome experience”
Very good 3D 2N stay. Staff is very attentive and everyone goes out of his/her way to make you feel at home and valued. Special thanks to Yoga and Sofyen. My dad slipped and fell and Yoga drove us to the nearest clinic at 530pm even though his shift ended by 4pm. We will come back and enjoy this exceptional hospitality again.
Reviewed December 21, 2017
Dear Hwei, I am truly pleased to hear that we were able to create the true Banyan Tree experience to you during your stay. Your gracious comment is what motivates us to strive for excellence in delivering our best service to the guests. Thank you for staying with us and I look forward to take care of you and your family in the future. Sincerely, Alpha Eldiansyah General Manager
Responded January 02, 2018
Banyan Tree Bintan
7.2
Very good
Bella from Singapore
Couple
Rainforest Sea View Villa
Stayed 4 nights in April 2018
Always nice staying here”
If you want to pamper yourself to a nice and quiet holiday, away from the hustle and bustle of city life, this could be your option. Price is on the higher range though...
Reviewed November 13, 2018
8.0
Excellent
rieka from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in November 2017
Memorable Honeymoon Experience”
For a once in a lifetime honeymoon experience with high expectation, Banyan Tree lives up to our expectation. We had a pleasant stay with great memories to bring home. The feel lingers long after we left. The service staffs are very friendly and courteous, good job, thank you! The food is top notch. The views are wonderful too. Massage at the spa is also of excellent quality, one of the best we've had. We would not hesitate to go to other Banyan Tree properties!
Reviewed September 08, 2018
8.4
Excellent
Jiyeon from Singapore
Couple
Rainforest Sea View Villa
Stayed 1 night in September 2018
Excellent”
Our stay over the weekend in banyan tree bintan, it was easily the best stay we ever experienced by far. The staff there were very caring and friendly to the extent, we felt vety comfortable and warm with them around carrying a gentle smile, we requested early check in & birthday celebration, they really did put the effort to assist with our request. Our villa was spacious worh high celling it exceed all our expectaion with a min chloclate cake which was provided for the birthday celebration. With the tree top view of the beautiful sunset rolling down the seabed whcih we could View from the comfort if our room, its alresdy a unforgetable memories. The buggy services was transportation to gt around the resort, once you arrange for a buggy it will arrive within 5-10min it's fast and convient. After we had our lunch and clove the view there and Ambience is 👍🏻
Reviewed September 02, 2018
8.0
Excellent
Erni from Singapore
Couple
Rainforest Sea View Villa
Stayed 2 nights in August 2018
Very good”
The service was excellent, the locations are great but the food at the restaurants are way overpriced. The room is ok, but it was kinda old. The overall positive experience were only that the staffs were very friendly and when you reported something not working, they came very quickly to check it. I think with that kind of money I spent, I would have other better option of vacation destination.
Reviewed September 02, 2018
9.2
Exceptional
Jacqui
Family with young children
Rainforest Oceanfront Villa
Stayed 3 nights in August 2018
Relaxation in nature and beauty ”
We are on the last day of our stay and feel that we would miss this resort once we leave. They were kind enough to give us a free upgrade from the ocean view villa B100 (excellent room in any event) to D202 (great pool villa) because it was a special occasion for our family. The rides on the buggies made it particularly fun for the children and the breakfast buffet was a good spread especially the local cuisine. There was service with a smile at all times. The spa experience was awesome! Thank you all. Great memories for us. Warm wishes
Reviewed August 28, 2018
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