Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Banyan Tree Bintan
Removed from saved list

8.3

Excellent

1,260 reviews

1,260 reviews

View39
Breakfast13
Housekeeping8

Service was nice and great location for privacy.

EUNTAE
- Jan 21, 2020
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Laguna Bintan Golf Club 1.1 km
Treasure Bay 3.5 km
Ria Bintan Golf Club 7.3 km
Banyan Tree Temple 26.8 km
Grotto Santa Maria 27.6 km
Penyengat Island 30.1 km
Avalokitesvara Graha Temple 33.1 km
Trikora Beach 37.8 km
500 Lohan Temple 38.6 km
White Sands Island 40.2 km
Nearby landmarks
Angsana Bintan Beach 440 m
Kampung Baru Beach 1.1 km
Laguna Bintan Golf Club 1.1 km
Lagoi Bay 3.1 km
The Canopi 3.2 km
Nirwana Beach Club 3.2 km
Crystal Lagoon 3.4 km
Treasure Bay 3.5 km
Lagoi Bay Lantern Park 3.7 km
Plaza Lagoi 3.7 km
Free Wi-Fi
2020

Banyan Tree Bintan

Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi Bintan Resorts, Lagoi, Bintan Island, Indonesia, 29155 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Bintan Island every 45 minutes on Agoda.com
Value for money7.5
Location rating8.7
Nearest airportHang Nadim Airport (BTH)
Distance to airport25.9 km

Rooms available at Banyan Tree Bintan

Excellent
Room comfort & quality

8.9

Ocean View Pool Villa
...
  • Ocean view
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Rainforest Oceanfront Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rainforest Sea View Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rock Villa
...
  • Room size: 116 m²/1249 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rainforest Oceanfront Villa- Two Bedroom
...
  • Room size: 151 m²/1625 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Ocean Villa on the Rock
...
  • Room size: 116 m²/1249 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Oceanview Infinity Pool Villa
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
VILLA 1 BEDROOM OCEANVIEW INFINITY POOL
...
    Enter dates to see prices
    VILLA 1 BEDROOM OCEANVIEW INFINITY POOL
    ...
      Enter dates to see prices
      Ocean Infinity Pool Villa-Two Bedrooms
      ...
      • Balcony/terrace
      • 2 king beds
      Enter dates to see prices

      Frequently asked questions

      How much does it cost to stay at Banyan Tree Bintan?

      Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

      What time is check-in and check-out at Banyan Tree Bintan?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Banyan Tree Bintan?

      For those who wish to drive their own cars, Banyan Tree Bintan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Bintan Island with private transportation, the resort can arrange both taxis or car rental.

      Is breakfast offered at Banyan Tree Bintan?

      Start your mornings right, with the continental and buffet breakfast options offered at Banyan Tree Bintan.

      What is the smoking policy at Banyan Tree Bintan?

      Banyan Tree Bintan does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Banyan Tree Bintan?

      Banyan Tree Bintan is located in Lagoi, famous for good restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and Saffron.

      What popular shopping places are close to Banyan Tree Bintan?

      Banyan Tree Bintan is located in Lagoi area which features shopping places such as Plaza Lagoi.

      What are popular attractions near Banyan Tree Bintan?

      Banyan Tree Bintan is located in Lagoi area, which is famous for attractions such as Lagoi Bay Lantern Park.

      What popular beaches are close to Banyan Tree Bintan?

      Banyan Tree Bintan is located in the Lagoi area, which includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

      What popular natural sightseeing spots are close to Banyan Tree Bintan?

      Banyan Tree Bintan is located in the Lagoi area, which is famous for natural sightseeing destinations such as The Canopi.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Banyan Tree Bintan

      • 8

        Very good

        "Service was nice and great location for privacy."

        EUNTAE

        |

        January 21, 2020

      • 8

        Very good

        "Great service and friendly staff."

        EUNTAE

        |

        January 21, 2020

      • 9.2

        Exceptional

        "Loved every moment at the hotel."

        Paul

        |

        January 8, 2020

      Property ranking|Compared to 58 Bintan Island properties
      See all rankings
      Room comfort score
      8.9/10
      Room size
      187 sqm.
      Location score
      8.7/10
      Service score
      9/10
      Better than
      98
      %
      of Bintan Island properties
      Bigger than
      95
      %
      of Bintan Island properties
      Better than
      91
      %
      of Bintan Island properties
      Better than
      83
      %
      of Bintan Island properties
      Overall rating:

      8.3

      Excellent
      1,260 reviews
      Cleanliness
      8.3
      Facilities
      8.2
      Location
      8.7
      Read all reviews >
      What travelers say they love:
      The room was clean, inviting, and the bed was super comforta...
      Teresa from United Arab Emirates
      Couple
      More about Banyan Tree Bintan

      More about Banyan Tree Bintan

      A luxurious hideaway situated between the beauty of the South China Sea and natural forests is a retreat perfect for couples and honeymooners. Banyan Tree Bintan boasts elegant guestrooms that offer private pools, villas, satellite television, and refrigerators. Western, Mediterranean, and Southeast Asian cuisine are served at the property's Crosswords restaurant. Spend a relaxing day at the spa and choose from an extensive list of treatments. For those that don’t swim in the sea, lounge by the outdoor pool and don’t forget to test out the jets. Explore nearby surroundings and visit attractions like the Banyan Tree Bintan Gallery, Dolphin Island, and the Mangroves. Jet skiing, sailing, and mountain biking are available for the adventure lovers. All in all, this beautiful piece of haven lives up to the name of Banyan Tree.

      Show less
      Amenities and facilities
      Excellent
      Facilities

      8.2

      Most talked about facilities

      Food & Dining

      63 mentions

      Swimming Pool

      42 mentions

      Breakfast

      37 mentions

      Beach

      30 mentions

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Indonesian
      • Japanese

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Billiards
      • Garden
      • Golf course [on-site]
      • Massage
      • Private beach
      • Sauna
      • Snorkeling
      • Spa
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      • Water sports (motorized)
      • Water sports (non-motorized)

      Cleanliness and safety

      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • BBQ facilities
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Concierge
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Gift/souvenir shop
      • Laundry service
      • Library
      • Luggage storage
      • Postal service
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area

      For the kids

      • Babysitting service
      • Family room
      • Kids club

      Access

      • Check-in/out [private]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Taxi service

      Sports equipment rental

      • Bicycle rental

      Available in all rooms

      • Air conditioning
      • Balcony/terrace
      • Coffee/tea maker
      • DVD/CD player
      • Free bottled water
      • In-room safe box
      • Mini bar
      • Shower
      • TV
      Location
      Jalan Teluk Berembang, Laguna Bintan Resort, Lagoi Bintan Resorts, Lagoi, Bintan Island, Indonesia, 29155
      Excellent
      Location

      8.7

      Airports

      • Hang Nadim Airport (BTH)
        25.9 km
      • Raja Haji Fisabilillah Airport (TNJ)
        36.1 km

      Convenience store

      • On-site
      What's nearby

      Popular landmarks

      • Laguna Bintan Golf Club
        1.1 km
      • Treasure Bay
        3.5 km
      • Ria Bintan Golf Club
        7.3 km
      • Banyan Tree Temple
        26.8 km
      • Grotto Santa Maria
        27.6 km
      • Penyengat Island
        30.1 km
      • Avalokitesvara Graha Temple
        33.1 km
      • Trikora Beach
        37.8 km
      • 500 Lohan Temple
        38.6 km
      • White Sands Island
        40.2 km

      Nearby landmarks

      • Angsana Bintan Beach
        440 m
      • Kampung Baru Beach
        1.1 km
      • Laguna Bintan Golf Club
        1.1 km
      • Lagoi Bay
        3.1 km
      • The Canopi
        3.2 km
      • Nirwana Beach Club
        3.2 km
      • Crystal Lagoon
        3.4 km
      • Treasure Bay
        3.5 km
      • Lagoi Bay Lantern Park
        3.7 km
      • Plaza Lagoi
        3.7 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-5 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 6 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • All prices in the resort are excluding 10% Service Charge and 11% Government Tax. As per Indonesian government regulations, payments have to be made in Indonesian Rupiahs either in cash or credit card. The exchange rate applied is the prevailing official bank rate of the day.
      • Limited time for golf and spa deal is offered to all room types (buggy and caddy fees are excluded). Please contact the property for more information.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee750000 IDR

      The property

      • Number of rooms 67
      Property announcements

      Land transfer from the Bintan Ferry Terminal is approximately 15-minute drive to the resort. Two-way car transfer can be arranged (chargeable). Please advise the hotel your transfer requirement together with your ferry arrival time.

      Reviews of Banyan Tree Bintan from real guests

      Provided by verified guests of Agoda
      8.3
      /
      10
      Cleanliness8.3
      Facilities8.2
      Location8.7
      Room comfort and quality8.9
      Service9.0
      Value for money7.5
      High score for Bintan Island
      Rating
      9+ Exceptional (340)
      8-9 Excellent (244)
      7-8 Very Good (208)
      6-7 Good (80)
      <6 Below Expectation (90)
      Time of the year
      Mar - May (241)
      Jun - Aug (244)
      Sep - Nov (248)
      Dec - Feb (229)
      Don't miss out!Users are booking a place in Bintan Island every 45 minutes on Agoda.com
      All guests (1,260)
      All room types
      All languages

      Show reviews that mention 

      Showing 962 verified guest comments
      12345
      9.3
      Exceptional
      Tessa from Australia
      Couple
      Rock Villa
      Stayed 1 night in May 2012

      Beautiful, peaceful villa on the rocks”

      View over the South China Sea

      me and my partner only stayed at banyan tree bintan for one night as part of a trip he took to visit me in singapore (i am currently working as an expat), but we didn't want to leave. we were in the villa on the rocks suite, and with the sound of waves crashing on the rocks to fall asleep to and wake up to, we both agreed it was probably the most relaxed either of us had ever been. the accommodation was beautiful but our door was broken and didn't lock properly, we ended up just stuffing our small valuables in the safe and closing the sliding door so it wouldn't look so open and hoping no one went in (thankfully for this part it was only one night). this was easily forgiven however, by the experience at banyan tree, and it really is an experience. right from the go as soon as you arrive on the ferry they have a private waiting room you can relax in while waiting for your private escort, all the staff are incredibly friendly and more than willing to help with anything you ask of them. as it is a decent sized resort the buggy service option was fantastic as well - just had to call reception and within a few minutes there would be someone outside your door asking where you'd like to be driven to. we spent our checkout day hiring out a kayak and snorkeling gear and going out to one of the many islands surrounding bintan, unfortunately they did have a jellyfish alert on at the time so we stuck to fairly shallow waters while snorkelling but it was still beautiful regardless, on check out we were even running a bit late and when we told them they graciously gave us an extra 30 minutes to check out with no problems at all. all in all, the best way to sum up our stay at banyan tree bintan is that my partner left to go back to his home less than a week ago, and we've already decided on his next trip over we will skip singapore altogether and spend a full week in bintan. paradise.

      Reviewed June 07, 2012

      See room deals

      9.3
      Exceptional
      Yew from Singapore
      Couple
      Rock Villa
      Stayed 3 nights in April 2014

      Romantic getaway near to nature.”

      Romantic and private location near the beach, good restaurants and attentive staff.

      We were at the Banyan Tree Bintan for a short 3 day getaway from the hectic pace of Singapore. Getting to the island was a short 1 hour trip from the ferry terminal at Tanah Merah. Transfers from the ferry terminal at Bintan to the resort (15 min car journey) can be arranged from a kiosk at arrival. Check in was arranged by attentive staff and was seamless. The villas are located near nature with sea views, and have good privacy. The rooms are clean and good value for money, but some minor touch-ups of the furniture and fixtures may be warranted. There are 3 restaurants available within the resort grounds. They are Treetops restaurant for inter-national breakfast and Indonesian lunch and dinner, The Cove for Mediterranean lunch and dinner, and Saffron for Thai dinners. Standards are high, but comes with a premium in pricing. More budget friendly restaurants are available at their sister resort, the Angsana, which is only a 5 minute golf buggy ride (provided gratis by the management) away. The only on-site facilities are the Spa and swimming pools. One has to access the Angsana resort for beach sports (e.g. snorkelling, ATVs, banana boat, jet-skis, volleyball, etc..), gym and recreational activities. The Banyan Tree resort is targeted for romantic getaways for couples looking for rest and relaxation away from their hectic work schedules. It is well positioned for quiet weekends and spa treatments in a natural setting.

      Reviewed May 01, 2014

      See room deals

      10.0
      Exceptional
      Katherine from United Kingdom
      Couple
      Rainforest Oceanfront Villa
      Stayed 1 night in February 2012

      Amazing - Paradise Island”

      Beautiful private villas, excellent customer service with a genuine smile

      I would advise anybody holidaying in Singapore to take a trip to Bintan Island and stay at the Banyan Tree. Its a bit of a faff doing the whole Visa and passport thing at the ferry port but well worth it! Banyan Tree was one of those holiday resorts you read about in travel magazines but doubt actually exist (or perhaps the writer was just given some money on the sly!). But this place is the real deal - serene sweeping deserted beaches, private jacquzzi hot tubs, dining overlooking moonshine on the sea. An absolute must and well worth the substantial price tag.

      Reviewed February 21, 2012

      See room deals

      9.3
      Exceptional
      ray from Hong Kong SAR, China
      Couple
      Rainforest Sea View Villa
      Stayed 1 night in February 2012

      Exclusive resort with green and lush everywhere”

      Manificient seaview from all windows / balcony of the room

      Upon arrival Bintan island, there is a Banyan Tree service centre at the immigration hall. There is no free shuttle bus to the resort provided. The staff at the service centre would arrange you a taxi to the resort for US$25 for a return ride. I reckon it's a reasonable price as the ride takes about 15 minutes one way. There is no difference if you ask the taxi drivers as it's a standard price. The resort is built by the beach and the villa I stayed was absolutely lovely. Except a bit old, the view from all the windows & balcony was manificient. The balcony or terrace I should say is about 40 square meters which comes with a jacuzzi overlooking the sea & blue sky. Nothing better than soaking in there & relax. At night time, soak in the hot water of the jacuzzi & look up the sky, you would be amazed of the enormous stars above. Overall, an excellent resort which is worth the bucks.

      Reviewed March 15, 2012

      See room deals

      9.0
      Exceptional
      Eu from Malaysia
      Couple
      Rock Villa
      Stayed 1 night in June 2011

      Great Hotel for couple”

      the service of the staff is excellent.

      the ambient is good for couple and relaxation. if you're from singapore then it is a good short weekend getaway which it only takes one hour ferry to reach. however, be careful with the custom officers in bintan. they are very rude. i had an awful experience. nevertheless the hotel stay is great for us and the surroundings at banyan tree is soothing and you can stay all day long in your hotel room or your courtyard with a private jacuzzi. a return trip to bintan ? i will think twice because of the manners of the custom officers at the bintan ferry terminal.

      Reviewed July 25, 2011

      See room deals

      9.0
      Exceptional
      Nurhaida from Singapore
      Couple
      Rainforest Sea View Villa
      Stayed 1 night in September 2013

      Staff excellent service made it a memorable stay”

      Excellent service, huge clean room

      Let's start from the beginning. For a 5-start resort, they took several days before replying to my first email enquiry & min a day for the subsequent ones. They do not provide any complimentary land transfer from any ferry terminal & a round trip will cost you USD25. Buggy service only for around Banyan. On a positive note, only takes 10-20 mins when you call for the buggy. During the stay, almost all the staff will greet and smile at you & found out they are suppose to know your names. The staff made our stay memorable by setting up a surprise anniversary bedding deco along with a cake. Their housekeeping amazingly decorated the jacuzzi balcony area too with flowers & heart swan shaped using towel. Room was huge & clean, equipped with everything you need. Banyan brand toiletries are used, thus you can try and buy at their store. Mosquito coils provided. There are 2 swimming pools, recommend the beach pool as it it near the beach if you wanna take a walk. No activities in Banyan & to go elsewhere, again for a fee. Dinner at The Cove cost about S$200 for two, includes 2 rack of lamb(a must try), a pasta & two drinks. At night, expect lots of bats in the balcony & the staff mention it is a norm. We were taken aback when we open the door to balcony for a smoke to relax & many bats flew ard. We tried, however was so uncomfortable as the bats hung above us & so we went back in. Variety of choices during the morning breakfast. Overall, a memorable laid back experience. However if you're looking for more activities in Bintan, not a place to be. Expect a pricey experience as usual in Bintan as everything is in USD/SGD.

      Reviewed October 06, 2013

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      8.7
      Excellent
      Bettina from South Korea
      Couple
      Rainforest Sea View Villa
      Stayed 2 nights in May 2011

      "Beautiful Resort for a relaxing holiday"”

      Quiet and not crowded, right at the beach

      Our stay at the Banyan Tree Bintan was an amazing experience. The Hotel provides convenient transfer, though a bit pricey, from the Bintan Ferry Terminal to the Hotel. The check in process took a little long but was pleasant since we were welcomed with drinks etc. The room we stayed in was very nice, but since it was in the middle of trees etc. there were quite alot of insects on the patio, etc... Since you are spending a lot of money anyway, I would recommend a higher category in room choice. We were moved to a Villa on the Rocks the next day which indeed was beautiful. Right by the water, less insects, and beautiful view. The staff was very kind and overall we really enjoyed our stay.

      Reviewed May 29, 2011

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      9.2
      Exceptional
      Taewook
      Family with young children
      Ocean View Pool Villa
      Stayed 4 nights in July 2019

      Family Retreat”

      We stayed in the same resort about 10 years ago. It was such a memorable trip as the resort was better than expected at that time. Even after 10 years, everything is upgraded. The pool is big enough. The friendliness of staff is better. The only thing that does not meet my expectation is food quality. The breakfast menu should be upgraded. The juice bar is good. My suggestion is to add a healthy section or a salad bar with only 1 a la carte menu. The variety is not that important from my perspective. I am personally tired of the same buffet every day. Lastly, I appreciate a staff member whose name is Sofyan. He's proactive and adept in providing information at the right time. I recommend banyan tree bintan for a family with children with age difference - 11 years apart. I love a resort which is quiet and separated from the public. I've had such a great time with my family during the stay in BT. Hope to be back soon.

      Reviewed July 15, 2019

      See room deals

      ​Dear Taewook, We deeply appreciate that you took your valuable time to share your glowing review about your stay with us after 10 years from your first one. The entire team and I look forward to welcoming you back in the near future in order to make your 3rd stay an occasion to remember forever. Cordially, Jose Luis Barrera Hotel Manager

      Responded August 03, 2019
      Banyan Tree Bintan
      10.0
      Exceptional
      ETIENNE from France
      Solo traveler
      Rainforest Sea View Villa
      Stayed 2 nights in December 2013

      gorgeous and luxurious.”

      beautiful villas, amazing food and friendly and attentive staff.

      The room was clean, beautiful and well equiped. They clean and/or prepare it for the night in the span of a second, while offering youa tea if you are around. The bed was amazing and the decoratioon absolutely gorgeous. The staff is extremely attentive and welcoming. They are so efficient and do their very best to please the customers. They smile all the time and offer their help at any moment. They never putyou behind a counter but let you sit comfortably at a table while taking care ofall the paper stuff. They even print your Ferry boarding pass if ever you have one!Nothing to do! They take care of EVERYTHING! The massage villas are beautiful as well and the therapist are also very kind and very professional. The food was delicious. In villa dining is quick! The restaurants are all very good and breakfast was great! I don't see anything that was wrong about the hotel. From the room to the staff to the facilities. I will definitly stay at banyan tree again, in Bintan or somewhere else!!!

      Reviewed December 22, 2013

      See room deals

      10.0
      Exceptional
      Gavin from Singapore
      Couple
      Rainforest Oceanfront Villa
      Stayed 1 night in June 2012

      A Hotel Made in Paradise”

      Beaches, Villas, View, Privacy, Superb Service, almost everything you can ask for!

      banyan tree bintan can be considered the best beach resort i have ever experienced in my whole life. the price you paid for is well worth it for the manificient stretch of beach line, the picturistique view of the ocean, the privacy of each individual with a jacuzzi pool deck and top class service of the resort staff. nothing much i can ask for improvements. banyan tree will definitely be the chain of hotels i will be looking at from now onwards for all my holidays!

      Reviewed June 27, 2012

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      9.6
      Exceptional
      Valerie from South Africa
      Couple
      Rainforest Oceanfront Villa
      Stayed 6 nights in July 2018

      Heaven on earth!”

      I have visited many 5 star hotel around the world and I have to exclaim without a shadow of a doubt Banyan Tree takes the cup!! From the polite and courteous staff to the spacious and luxurious rooms with spectacular views of the rainforest and ocean. It honestly felt like we were in paradise. If an amazing breakfast is a must for you, then I would highly recommend their breakfast spread which has something for everyone!! I will definitely be coming back to Banyan Tree Bintan!

      Reviewed June 07, 2019

      See room deals

      Dear Valerie, Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that we were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but also creating special experiences which will not be forgotten. Let me assure you that your kind feedback will be shared with our associates on the noticeboard and we look forward welcoming you back sometime soon. With Best Wishes, Alpha Eldiansyah General Manager

      Responded July 01, 2019
      Banyan Tree Bintan
      9.3
      Exceptional
      Linda from United States
      Family with teens
      Rainforest Sea View Villa
      Stayed 2 nights in May 2013

      Lovely Property”

      Great room with local Indonesian flair in a gorgeous setting - hotel property grounds are lovely

      This is our 4th time staying at the Banyan Tree Bintan. We love the location (a quick 50 min ferry ride from Singapore) and the property is one of the lovliest in the region. Nice rooms with Indonesian style decor. Awesome beds. Most rooms have wonderful views, even if you are not directly on the ocean. We staying in a pool villa and I thought the pool would be more of a swimming pool rather than a sitting pool but it was still nice. The check in process was, however, terrible - it took over 30 minutes. It would be nice to be recognized as a returing guest. The staff missed that one. The restaurant SAFRON has great Thai Food. Highly recommend it.

      Reviewed May 22, 2013

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      8.8
      Excellent
      Yan from Singapore
      Couple
      Rainforest Sea View Villa
      Stayed 1 night in May 2018

      Pricey but enjoyable experience”

      Tranquil and enjoyable experience, albeit a little pricey. It is not near to the street foods in the south, so you should expect to spend almost most of your stay in the resort compounds. But Banyan Tree Bintan is linked by the beach to the Angsana Bintan, and that provides more food/restaurant and leisure options such as jetski-ing and parasailing. All in all, an interesting option for a short retreat for travellers from Singapore, although there might be better options in Singapore if you don't mind being close to the hustle and bustle.

      Reviewed July 03, 2018

      See room deals

      9.2
      Exceptional
      Teresa from United Arab Emirates
      Couple
      Rainforest Oceanfront Villa
      Stayed 1 night in November 2019

      Great weekend escape from SG.”

      My partner and I had a wonderful and relaxing weekend at the Banyan Tree Bintan. The staff is beyond friendly and helpful and they really made our stay extra special. As check in was not until 3 pm we arranged to visit the spa at 1 pm for a few treatments. We checked into our rooms by 4 pm and were welcomed with a birthday cake for my husband and views of the sea. The room was clean, inviting, and the bed was super comfortable. Another positive thing about this resort is it is spacious and private. The pools never felt too crowded and it was easy to unwind. Thanks for a great stay!

      Reviewed November 25, 2019

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      Dear Valued Guest, Thank you for taking a moment of your time to share your comments and the high-ratings of your most recent stay with us. Nothing could make us happier than having the opportunity to welcome you back in the near future. Until then, my attentive team and I wish you safe travels. Cordially, Jose Luis Barrera Hotel Manager

      Responded November 25, 2019
      Banyan Tree Bintan
      9.3
      Exceptional
      Shi from Singapore
      Couple
      Rainforest Sea View Villa
      Stayed 3 nights in December 2012

      Nature, service, comfort, therapeutic”

      Fantastic views, sights, sounds, smell, feel of nature but close to modern amenities

      Thoroughly enjoyed the stay and it was definitely worth the high price tag. Our Seaview Villa came with an open veranda with a jacuzzi pool, reclining cushion and small table where we had an in-villa dinner, with a magnificent view of the sea. The same scenery could also be viewed within the room through a large glass window. The villa was built upon stilts along the hill slopes, and we were therefore in the midst of nature all around us and even below us. Fresh air and quiet surroundings helped to create a restful state. The Tree Top restaurant also offered a great view of the sea, and we could dine indoors or outdoors, where the the salty sea breeze enhanced the overall ambiance. The 2 infinity swimming pools also provided a pleasant view into the sea, but we particularly enjoyed the Rock Pool. While the Banyan Tree precinct was meant to be provide quiet and solitude, we could just take a short walk to Angsana Resort which offered the usual exciting sea sports, and were open to Banyan Tree guests. Service, as described by other reviewers, was impeccable. It took only about 30 minutes for dinner to arrive at our villa (transported on a buggy) from the time of order. The only unsatisfactory issue were the oil patches washed onto the beach. It was definitely a great retreat for us and a therapeutic time for recuperating from the hectic city life. We will visit again.

      Reviewed December 21, 2012

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      8.3
      Excellent
      Lowinn from United States
      Family with teens
      Ocean View Pool Villa
      Stayed 3 nights in November 2011

      Oasis at the Equator”

      Unique Upscale Resort Setting

      This was an excellent (much needed) vacation for my family and I. Our middle school boys loved the beach and the pool villa as well as the friendliness of the staff. My wife and I loved the beautiful, tropical setting and the relative privacy that a 2 room suite provided. In pre-reading the comments written about Banyan Tree Bintan, my wife and I were a-bit concerned about the maintenance of the villas (reviewers reported leaves in the hot tubs, etc. . ) and the cost of meals. With regard to the maintenance of the propery and furniture, any potential visitor must understand that this resort is a villa setting with maximum exposure to the equatorial, tropical weather. So, as rainstorms blow up during the afternoon, leaves and rain will blow into the hot tubs and onto the porch and furniture of the villa BUT that is the intent of the location. If you want an upscale, pristien experience, then I would recommend staying at the Ritz Carlton in an urban setting. However, the overall quality of the villas, furniture and property is absolutely exceptional for a villa resort at the equator. The views from the villas are wonderful, the beach is beautiful and the community pool has wonderful view of the ocean. A couple things to set expectations: - service is slow (at restaurants and if you wait for carts). Dinner can take an extra 45 minutes to an hour just waiting for each step in the process. I just tried to stay relaxed but at times it was annoying - the tide of the ocean this time of year is bringing in lots of sea weed debris from Malaysia. The resort does a solid job of sweeping the beach of a huge mass of sea weed debris, but swimming in it can be a little unnerving at times. (However, my boys and I spent hours playing in the ocean; we just chose not to focus on the sea weed) The prices in the restaurants are not bad, but we visited from Singapore which has high prices on everything. Thus, no sticker shock a the resort.

      Reviewed December 07, 2011

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      10.0
      Exceptional
      Dev from Singapore
      Couple
      Rainforest Sea View Villa
      Stayed 2 nights in December 2012

      The most relaxing getaway ever”

      Buggies, Small and Cozy Beach, Hot Water Jacuzzi that Overlooks the Sea, In-Room Steamboat and BBQ, Remarkable Flowers Arrangements and Towel Folding, Ultra Friendly Staff

      It was awesome, banyan tree had an office at the ferry terminal that arranged transportation within minutes...check in was quick, and they have buggies all over to get you from place to place on the resort. The room was incredible, a large 4-post bed that looks out to a open sky deck - on the deck is a lounge sofa, chill-out chairs/table and of course a hot water jacuzzi, from which you have a private view of the sea. It is the most relaxing, tranquil and romantic destination. The staff really go out of their way to create at environment, folding animals out of towels, placing flowers on the bed/around the jacuzzi, with tea candles and such. Herman Buspa manages the bintan resort, and having met him, its no wonder he has a highly motivated staff-team that work shard to create an excellent environment while smiling, genuinely asking what they can do to make the stay better and doing their best to make it a special getaway.

      Reviewed January 03, 2013

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      9.0
      Exceptional
      LEUNG from Hong Kong SAR, China
      Couple
      Rainforest Sea View Villa
      Stayed 2 nights in February 2012

      Fascinating view and comfortable service”

      Nice service and the quietness and privacy in the resort

      Once we checked in at the lobby, we can find ourselves totally relax in the resort. Actually, we have spent most of the time in the resort. The villa was nice with high privacy even with outdoor jacuzzi and sunbath area. No other people can see you there. Good for honey mood. The food is about average I should say. But anyway,I was drunk by the sunset and seaview already. A very nice holiday and we both think we will visit Bintan Banyan Tree again, or try other Banyan Tree Resort in other places.

      Reviewed March 01, 2012

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      8.7
      Excellent
      Ka
      Couple
      Rock Villa
      Stayed 2 nights in March 2012

      Excellent Service”

      Service

      We celebrate our anniversary at Banyan Tree Bintan. As what we have heard, we were offered a cake when we entered the villa. The service of the staff is excellent and personal. We were asked to take a photo when we checked in, so that their staff can recognise us. All the housekeeping staff knew we were celebrating our anniversary and offered their blessings to us. Our bed was decorated with flower petals and dolls made with towel everyday. We tried two destination dinners there, Dinner on the Rock and Dinner of the Legend. The food was not very outstanding, but the environment and the service was good (even better if it was not so windy). Overall, though it is pricey, it worths a try!

      Reviewed April 02, 2012

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      9.7
      Exceptional
      manvi from India
      Family with teens
      Rock Villa
      Stayed 2 nights in June 2015

      Impeccable service!!!”

      Best in class service, stunning view, amazing spa treatments

      This was my weekend getaway with my parents and we decided to get 2 villas. We were greated by the manager at the entrance and service staff already knew our names. Without delay they had already arranged for our boarding pass for the return ferry. The villa was spacious and had absolutely stunning views of the clear blue sea visible from the jacuzzi, room and bathroom. We decided to go to the spa which had over 50 options for a variety of treatments. The property also has 2 beautiful pools and a private beach. Once again the service at every step was remarkable whether the buggy drivers or the staff by the pool - they all greated us with friendly faces, knew our names and were always happy to serve. Will only stay at Banyan tree when I'm in Bintan next. Highly recommended!

      Reviewed June 30, 2015

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