Banyan Tree Lijiang

Staff were very helpful and friendly. Very quiet so suitable for people who want to stay away from the crowds. Near one of the smaller ancient towns in Lijiang. Foodwise, we spent most of the time in the hotel's restaurant which serves a good spread as it was too troublesome to travel out with a little one. Breakfast spread was of international 5-star standard.

This resort is spacious, elegant, distinctive, and unforgettable. Warm, attentive staff, beautiful grounds. The food was excellent, and we enjoyed the tea tasting and a fantastic cooking lesson from the chef. The villa our group stayed in was truly spectacular, with a view of the mountain from the courtyard. Like all Banyan Trees, there is special attention paid to the culture of the community, and we appreciated learning about the Naxi minority with some of the outings we booked. We were traveling as three generations of a family, and we agree that this was one of the most wonderful travel experiences we've ever had. Many thanks to the Banyan Tree staff for its hospitality, in particular the delightful GM Nigel Fisher!

Very nice hotel with friendly staff however could speak better English... we were really pleased anyway with the high quality of service they offer us to take shower in a room as we arrived before checkin time we really enjoyed their breakfast with the beautiful view, they arrange most of our days and was super efficient. Our kids only remember about the kids club which I agree was nice with a trampoline! Walking distance from old city or Taxi to Lijiang pretty easy to catch!

Stayed at a small local hotel in Lijiang old town for 3 nights before moved to Banyee Tree Lijiang for two nights. In general, Banyee Tree did provide quality service but staff could be more proactive in order to reach five stars service. Unlike the small local hotel where the staff would treat their guests as friend and try very best to accommodate your requirements. In Banyee Tree, when I walking back to my room at night in the rain, I stopped the staff who was on golf car, for the right direction. They just pointed you where to go without offering to take you to the room. While staying at the local hotel, the staff would waited for you at the old town gate upon your call to take you back to the hotel. Another case, when I asked the Banyee Tree staff at the entrance about the possible transportation to another old town nearby, they just said you better asked the taxi for a round trip though there is bus service available. However, when I asked the local hotel for places to visit, they gave me different options and recommend the best and safe options for sole traveler, Having said that Banyee Tree staff at the restaurant, front desk and Spa are friendly and willing to help. Overall I did enjoy my stay at Banyee Tree.

Firstly, the architecture and layout of the entire resort was amazing. Located in front of the Jade Dragon Snow Mountain, we were able to have a good look of the mountain in the morning from the 2nd floor of our villa. Secondly, after a treacherous trek up and down Tiger Leaping Gorge the previous 2 days, coming home to such a beautiful and clean and peaceful environment really took the stress off our muscles. We just didn't want to leave the villa at all! Except if it were for breakfast. Their breakfast spread was to us, a great start to any day. However we did try their dinner at the Chinese restaurant that was disappointing. We felt the food was not as tasty as what we could get outside in Shuhe Old Town or Lijiang Old Town, yet almost triple the price. Generally, Banyan Tree was a superb choice on our part and one that we won't forget nor regret.

We went during the wrong season in December and the weather was bitter cold but the hotel was nice to have heater in our rooms and bed to keep us warm. We feels like we are in old China during our stay in Banyan Tree Lijiang as all the hotel were design to have a rustic feel of China. It's a beautiful hotel with excellent service and we would definitely want to go back again but in autumn

This hotel has wonderful view, you can see the famous YuLong Snow Mountain at the everywhere in this hotel. you can swim in your room yard, that is amazing.If you want to go around out of the hotel, SuHe is good point, just 15mints for hotel to SuHe by walk, there are many good local restaurants in that place, and you can buy some suvernir in that place. Good food & kindly serve let me inpressed. i will choice it again if arrive next time.

We decided to get away from the city to be nearer the mountains. Warmly received from the very start, we found ourselves in luscious gardens with great scenic views at the main lobby area. Staff was impressive and attentive. Restaurants were good and staff were professional and helpful. The gardens were particularly well kept by a team of tireless gardeners. Rooms were comfortable, but had to call in the maintenance to fix a sliding door that came off the rail at the bottom end. Otherwise a near perfect stay.

I like this place alot, its my 2nd visit to Lijiang and i'm a returned customer, and i got discount for that. It is different from my first stay back in 2008. The whole environment is not as clean and tidy as before. but the room was still good.

We arrived quite late at night and found it nice to be well received by very well trained and professional staff. The room was beautifully set. Finding the room so nice and comfortable compared to the cold outside, we decided to dine in. One thing missing was heated toilet seats and a hand bidet like what we found in Japan. These are actually a necessity in a cold place like Lijiang. The other disappointment was the lounge chair which was extremely uncomfortable for lazing around. The bed was also too soft and shaky and I could feel every movement my wife made. The heater on the bed was a warm welcome though. The ancient city was actually only about a 15 minutes walk from the hotel but we were advised that it was too dark to walk there. We were disappointed that the hotel did not provided a shuttle service. Alternatively they could have provided torch lights.

beautiful property. Number of tables at breakfast should probably be increased. We enjoyed our stay.

It is relaxing holiday resort, with scenic view of the snow mountain, friendly and helpful staff, walking distance to the world heritage old ancient town and good SPA. what else you want to ask for?

Stayed at a superior suite on the second floor of a villa and had a perfect view of Jade Snow Mountain. You literally wake up in front of the view as your bed is headed in that location. Rooms are very nicely furnished naxi architecture style. Staff is excellent. 10min walk to Shu He Old Town, lots of food and nightlife there. It is a great location and would highly recommend people choosing this hotel and I would go back again. Rooms are quite pricey but it is well worth it. Only complaint that the walls are too hollow and you can hear the people in the room next to you.

I have stayed in a few banyan tree and this is one of the most beautiful setting property. The Pavillion and the snow mountain backdrop is postcard perfect. The food in western restaurant is just average as I had dinner and breakfast there. The selection for breakfast is quite good but taste wise average. I had the spa treatment and it was indeed relaxing but it's not cheap as one couple 3-4hr treatment is more expensive than 1 night's stay.

Couldn't be better, except that it's a bit far away from the old town which makes transportation a slight issue. But if you have rented your own private for the jade dragon snow mountain, that's not a problem at all.

I love the resort's location as it is at the foot of the Jade Dragon Snow Mountain. Although it is far from the Lijiang Old Town area, the mountain view more than made for it. The resort is about 15-20min walk away from Shuhe Old Town. Taxi ride from the resort to Lijiang Old Town takes about 15min and costs about 40 Yuan (flat rate). Taxis here do not operate the meter so you can haggle if you want.

Both my wife and I are fully satisfied of our stay in Banyan Tree Lijiang. The environment and ambient is super. Staff are friendly and dedicated, especially staff at the reception area are highly professional. In some cases, they even took extra effort in assisting us for some arrangements. Hotel location provide easy access to Old Town and other tourist attractions within Lijiang.

Overall is excellent for Holiday!It is well worth to stay in such good hotel for 3 days or more. Local tours offer from Hotel are bit higher. However, Room Service is super fast and very nice attitude of all hotel staffs.

I love the food in Chinese restaurant, it's delicious but it's terribly small in all dishes. And it's not cheap, we have paid RMB 1100 for four person, it's not expensive in other countries but in china, it's quite high standard!!

In most 5 star hotels,laundry bags are complimentary but not in the case of banyan tree which is a shame. The toiletries were of poor quality especially the shower gel and shampoo given.I expected better standard for the amount we pay.Compared to Crowne plaza lijiang which gave crabtree and evelyn toiletries,banyan tree was relatively poor value.