Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||1 km|
|Nearest airport||Macau International Airport (MFM) - Macau|
|Distance to airport||2.5 km|
"Excellent hotel with superb room and everything u needed"
December 31, 2016
"Excellent hotel, fabulous service and great facilities"
May 28, 2018
"Very spacious rooms with swimming pool in the room."
December 12, 2017
"That's really very in time=) Staff are friendly and nice."
June 22, 2017
This luxurious venue is the very first high-rise urban resort in Macau and offers an extensive list of leisure facilities and accommodations. Being in the vibrant Cotai City, the resort is merely minutes away from the Macau International Airport, Taipa Ferry Terminal, and Macau Heliport. Banyan Tree Macau is well known as a sanctuary for the senses for visitors to Asia’s premier entertainment and gaming destination. Unique features of this property are their private indoor Relaxation Pools within each suites and the full-sized resort villas set with a private swimming pool that lies within the hotel’s very own garden. With such accommodations and services, Banyan Tree Macau will guarantee you an enjoyable trip in Macau.
"Everything was excellent from room to food and facilities"
December 31, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Banyan tree Macau ”
Great stay here and breakfast was amazing with view. Staff were all friendly and helpful. The resort itself keeps me coming back with so many pools/hotels to enjoy from and numerous restaurants to eat at. Will be back another summer in the future. The massive suite would be good for honeymooners too.
We spent a wonderful weekend with Banyan Tree Macau, check-in is smooth, staff is friendly and helpful. We got free upgraded to a suite with a separate dining area, the room is well-prepared, just a little remark, they forgot to leave a pair of slippers for my kid. Grand Resort Deck is amazing and fun, we enjoyed both outdoor and indoor pool at 31F. There are various of dining options in the property, we went to Terreza for Italian and had a walk in the Promenade. Breakfast at Belon the next morning, we truly had a great time and will definitely come back again next Summer.
The room is very large, very clean and the decoration is very comfortable, and the space utility is pretty high comparing to similar size suite like those of Wynn Palace (They are very good as well but just make me feel a little empty)
I do really enjoy stay in this hotel. First of all, I found a good price in Agoda. The room (i think it should be a "flat") was quite large and clean. And there was an aromatic herbs in the room. It was relaxing. Moreover, staff were nice and kind. They were willing to do anything the can. It was a memorable holiday in Banyan Tree Macau.
Breakfast on 31/F is included for stay which is delicious. Lovely. Room is luxury and comfortable. Location is great and convenient.
The room is great and spacious. Its a bit disappointing when the water temperature in the pool cannot be adjusted tho.
Amazing hotel in a prime complex”
Pros: - Amazing service and product - Staff goes above and beyond with assistance - Situated in a prime location Cons: - Product is arguably overpriced with all things considered - In-room pool is a novelty
The best Macau hotel I have ever been. The rooms are very clean, the in-room facilities are luxurious and well maintained. Very comfortable during the stay; it is quiet, the staff are attentive, you don't have to wait for any service. For once, you wish to stay in the hotel room rather than going out. The only thing I wish to feedback is that the pool inside the room is a bit cold to me. It says that it is 27 C but it feels colder and it will be best the temperature can be adjusted personally.
A home in Macau! Love the service, homely deco, scent, comfy bed, huge space, pools pools pools”
The service is absolutely outstanding from reception to bell to housekeeping to in-room dinning to F&B to facilities. Every single staff are so polite and caring. Consistency throughout. Wow! We were offered a bday cake and upgrade to a couple spa suite! The room is extremely beautiful, big living space with in room pool, big dinning table, big bedroom, big shower room with spa tub! Its heavenly! Everything is perfect. Maybe the light switch is a little Tricky. The breakfast has good spread including champagne but not as great as many other Banyan Tree that we have stayed.
The hotel located in Galaxy but unlike others not many non guests at the lobby so relatively quite. We lived at the SIGNATURE POOL SUITE and its spectacular . Dont wanna leave the room with the private pool in-room. And there is house keeping to change the towels and make our bed around 6pm . That's really very in time=) Staff are friendly and nice. I remember the staff ( I think his name is Jacky) at frontdesk is really helpful and polite. Thanks for making my holiday with my parents an unforgettable one=)
A relax stay”
Wanted to try the banyan tree hotel for a very long time. It's expensive but totally worth it. The room is big and the room tidy is available twice a day. i spent almost the whole day in the room. Great venue for relaxation!
What a superb location and Hotel this is. We booked the pool in suite room and it was fantastic. The pool in the room was warm and really amazing to relax inside. A special thanks to the Banyan Tree Team for the Wine and Cake for our Anniversary and the other arrangement. It was just perfect
25th Anniversary ”
We book Banyan Tree Pool Suite King Room because it is the biggest hotel room in Macau and got upgraded to their signature pool suite. The hotel also provide complimentary cake and wine for our 25th Anniversary which is much appreciated because the other hotel we stay at did nothing for us. The receptionist at the front counter is also very helpful, especially Rebecca and Katrina. The concierge is also very helpful to us, I mention to my wife that I have lost my reading glasses and he immediately offer to call the ferry company and check if they have found my reading glasses. He also provide a lots of venues for our dinning and place of interest... very knowledgeable and helpful ! Too bad, the weather is slight too cool for a swim, otherwise their swimming pool and man made pool would definitely made our stay 110% satisfactory. I would highly recommend this hotel to anyone going to Macau.
Good service and nice environment”
We were lucky to received an upgrade to an one bedroom suite. The manager even went up to the room with us and showed us the facilities! Very good service! We love the room but we cannot stand the smell (tea light) too much. The room was well equipped with a huge relaxation pool. The water in the pool was a bit dirty (with many little pieces of black things floating), even though the manager requested to change the water n washed the filter, the second time was the same, just a bit better than the first time. I must say I really love the bathroom, spacious and bright! The mattress was too soft, woke up with a back pain though. But in sum, good experience!
Good, but should be better”
I arrived at 2 but it's not available to check in until 330, and when I got in the room, the staff was still tidying up and the pool was not filled either. The overall service is satisfied, but I would expect better service banyan tree could do.
Everything was perfect except the late check-in and no hot water in the room. I arrived at about 4 but the room was not yet ready. For the hot water, this did't bother us much as the staff helped us to change to another room. The room was big, comfortable and we could stay in the room for the whole day. BTW, very cheerful staff.
It was brilliant. A truly stunning property. Upgrade to a suite which was well worth it even for th short trip. The japanese bath and plunge pool in the room at wonderful. Ideal if you go for a romantic time
My daughter, cousins and I stayed there overnight and we all had fun! The view, the room and the amenities are funtabulous! My cousins and daughter can't get enough of the heated pool in our room. The staff were all accommodating. We will stay there again in future.
Pecfect for retreat ”
i would say perfect for both relax , spa , and also to gamble . more tables not too high on the lowest limit table . non smoking ... more relax place . spa part .. of course really good , hotel room perfect ! the small pool in room would be more awesome if a bit warmer . shower and tub and japanese top of the line toilet ... what to complain?? room service had a burger . fries was awesome... burger i asked for medium well but i think came like medium rare .. but it was good .... so oder almost well done next time ... service was great all staff are nice , speak good english . the even waai ( form of greeting in thai ) as i guess they know we r thai...
The staff was extremely friendly and even upgraded our room for free when they realized we were there for our anniversary. The room set-up was amazing. It had a small pool that went from the living room to the bedroom, a wooden hot tub, a conference table, Ipod docking stations and several other features. The hotel is just a short walk from the Venetian as well as the main strip of restaurants and cafes. I would definitely stay again and recommend the Banyan Tree to anyone.