Banyan Tree Macau
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9.0
Exceptional
26.4% this month
/10
(3548 reviews)See what guests said
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8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Venetian Macao Casino830 m
  • City of Dreams Casino1.52 km
  • Macau Tower Convention and Entertainment Centre3.75 km
  • Macau Museum4.46 km
  • A-Ma Temple4.65 km
  • Senado Square5.1 km
  • Historic Centre of Macau5.13 km
  • St. Dominic's Church5.17 km
  • Monte Forte (Fortaleza do Monte)5.43 km
  • Ruins of St Paul's Church5.49 km
  • Free Wi-Fi

    Banyan Tree Macau

    Avenida Marginal Flor de Lotus, Cotai, Macau, Macau - See map
    "The service is absolutely outstanding from reception to bell to housekeeping to in-room dinning to F&B to facilities."
    Mei - March 4, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.4 rating for service
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional facilities on premise
    9.3 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Property ranking|Compared to 136 Macau properties
    See all rankings
    Room size
    338 sqm.
    Room comfort score
    9.3/10
    Service score
    9.4/10
    Overall score
    9.0/10
    Bigger than
    99
    %
    of Macau properties
    Better than
    95
    %
    of Macau properties
    Better than
    94
    %
    of Macau properties
    Better than
    94
    %
    of Macau properties
    Value for money8.4
    Distance to city center1 km
    Location rating8.9
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.5 km

    Rooms available at Banyan Tree Macau

    9.3
    Exceptional
    Room comfort & quality
    Cotai Resort View Suite with King Bed and Pool
    Cotai Resort View Suite with King Bed and Pool
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Cotai Pool Suite Twin
    Cotai Pool Suite Twin
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 2 queen beds & 1 sofa bed
    Enter dates to see prices
    Cotai Pool Suite King
    Cotai Pool Suite King
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Cotai Resort View Suite with Twin Bed and Pool
    Cotai Resort View Suite with Twin Bed and Pool
    ...
    • Room size: 100 m²/1076 ft²
    • Pool view
    • 2 queen beds & 1 sofa bed
    Enter dates to see prices
    Banyan 3-Bedroom Reserve Villa with Pool
    Banyan 3-Bedroom Reserve Villa with Pool
    ...
    • City view
    • Balcony/terrace
    • 1 king bed & 1 king bed & 2...
    Enter dates to see prices
    Banyan Pool Villa
    Banyan Pool Villa
    ...
    • City view
    • Balcony/terrace
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Banyan 2-Bedroom Reserve Villa with Pool
    Banyan 2-Bedroom Reserve Villa with Pool
    ...
    • Pool view
    • Balcony/terrace
    • 2 double beds & 1 king bed ...
    Enter dates to see prices
    Signature Pool Suite
    Signature Pool Suite
    ...
    • Room size: 160 m²/1722 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Banyan Tree Spa Sanctuary Suite
    Banyan Tree Spa Sanctuary Suite
    ...
    • Room size: 130 m²/1399 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Cotai Pool Suite King - Resort View
    Cotai Pool Suite King - Resort View
    ...
    • Room size: 100 m²/1076 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices

    What people love about Banyan Tree Macau

    • 9.6
      Exceptional

      "Excellent hotel with superb room and everything u needed"

      ray

      |

      December 31, 2016

    • 10.0
      Exceptional
      Staff 

      "Excellent hotel, fabulous service and great facilities"

      MARIE

      |

      May 28, 2018

    • 9.6
      Exceptional
      Spaciousness

      "Very spacious rooms with swimming pool in the room."

      Qiu F.

      |

      December 12, 2017

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    More about Banyan Tree Macau

    More about Banyan Tree Macau

    10.0
    Exceptional

    "That's really very in time=) Staff are friendly and nice."

    Chui M.

    |

    June 22, 2017

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    223 mentions
    Breakfast
    56 mentions
    Food & Dining
    24 mentions
    Housekeeping
    24 mentions

    What they offer

    9.6
    Exceptional

    "Everything was excellent from room to food and facilities"

    ray

    |

    December 31, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Belon ( Signature Grill with Premium Seafood with breath-taking panoramic views over Cotai )
    Cuisine:Seafood
    Menu:Buffet
    Saffron
    Cuisine:Thai
    Menu:Buffet, A-la-carte
    Cabana
    Cuisine:International
    Menu:Buffet
    Banyan Lounge
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    9.0
    Exceptional
    From 3548 reviews
    Provided by verified guests of
    Agoda Reviews (3019)Booking.com Reviews (529)
    Rating via Agoda9.0
    /
    10
    Cleanliness9.3
    Facilities9.3
    Location8.9
    Room comfort and quality9.3
    Service9.4
    Value for money8.4
    High score for Macau

    Most helpful reviews for Banyan Tree Macau

    Family with young children
    Stayed 1 night in June 2019
    Cotai Pool Suite King
    Excellent8.8
    Banyan tree Macau Great stay here and breakfast was amazing with view. Staff were all friendly and helpful. The resort itself keeps me coming back with so many pools/hotels to enjoy from and numerous restaurants to eat at. Will be back another summer in the future. The massive suite would be good for honeymooners too.
    Hanfrom AustraliaReviewed June 07, 2019
    Family with young children
    Stayed 1 night in June 2019
    Cotai Pool Suite King
    Excellent8.4
    Anniversary CelebrationWe spent a wonderful weekend with Banyan Tree Macau, check-in is smooth, staff is friendly and helpful. We got free upgraded to a suite with a separate dining area, the room is well-prepared, just a little remark, they forgot to leave a pair of slippers for my kid. Grand Resort Deck is amazing and fun, we enjoyed both outdoor and indoor pool at 31F. There are various of dining options in the property, we went to Terreza for Italian and had a walk in the Promenade. Breakfast at Belon the next morning, we truly had a great time and will definitely come back again next Summer.
    Tszfrom MacauReviewed June 03, 2019
    Business traveler
    Stayed 1 night in October 2018
    Cotai Pool Suite King
    Exceptional10.0
    Very fantastic.The room is very large, very clean and the decoration is very comfortable, and the space utility is pretty high comparing to similar size suite like those of Wynn Palace (They are very good as well but just make me feel a little empty)
    Haoxingfrom ChinaReviewed October 15, 2018
    Couple
    Stayed 1 night in February 2019
    Cotai Pool Suite King
    Exceptional10.0
    Super GoodI do really enjoy stay in this hotel. First of all, I found a good price in Agoda. The room (i think it should be a "flat") was quite large and clean. And there was an aromatic herbs in the room. It was relaxing. Moreover, staff were nice and kind. They were willing to do anything the can. It was a memorable holiday in Banyan Tree Macau.
    PIKfrom Hong KongReviewed February 28, 2019
    Group
    Stayed 1 night in February 2019
    Cotai Pool Suite King
    Excellent8.4
    Excellent Breakfast on 31/F is included for stay which is delicious. Lovely. Room is luxury and comfortable. Location is great and convenient.
    Oifrom NetherlandsReviewed May 12, 2019

    Reviews of Banyan Tree Macau from real guests

    Overall rating
    9.0
    Exceptional
    From 3548 reviews
    Provided by verified guests of
    Agoda Reviews (3019)Booking.com Reviews (529)
    Rating via Agoda9.0
    /
    10
    Exceptional
    26.4% this month
    Cleanliness9.3
    Facilities9.3
    Location8.9
    Room comfort and quality9.3
    Service9.4
    Value for money8.4
    High score for Macau
    Rating
    9+ Exceptional (1259)
    8-9 Excellent (623)
    7-8 Very Good (333)
    6-7 Good (76)
    <6 Below Expectation (83)
    Time of the year
    Mar - May (541)
    Jun - Aug (623)
    Sep - Nov (587)
    Dec - Feb (623)
    All guests (3019)
    All room types
    All languages

    Show reviews that mention 

    Showing 2374 verified guest comments
    12345
    8.8
    Excellent
    Han from Australia
    Family with young children
    Cotai Pool Suite King
    Stayed 1 night in June 2019

    Banyan tree Macau ”

    Great stay here and breakfast was amazing with view. Staff were all friendly and helpful. The resort itself keeps me coming back with so many pools/hotels to enjoy from and numerous restaurants to eat at. Will be back another summer in the future. The massive suite would be good for honeymooners too.

    Reviewed June 07, 2019
    8.4
    Excellent
    Tsz from Macau
    Family with young children
    Cotai Pool Suite King
    Stayed 1 night in June 2019

    Anniversary Celebration”

    We spent a wonderful weekend with Banyan Tree Macau, check-in is smooth, staff is friendly and helpful. We got free upgraded to a suite with a separate dining area, the room is well-prepared, just a little remark, they forgot to leave a pair of slippers for my kid. Grand Resort Deck is amazing and fun, we enjoyed both outdoor and indoor pool at 31F. There are various of dining options in the property, we went to Terreza for Italian and had a walk in the Promenade. Breakfast at Belon the next morning, we truly had a great time and will definitely come back again next Summer.

    Reviewed June 03, 2019
    10.0
    Exceptional
    Haoxing from China
    Business traveler
    Cotai Pool Suite King
    Stayed 1 night in October 2018

    Very fantastic.”

    The room is very large, very clean and the decoration is very comfortable, and the space utility is pretty high comparing to similar size suite like those of Wynn Palace (They are very good as well but just make me feel a little empty)

    Reviewed October 15, 2018
    10.0
    Exceptional
    PIK from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2019

    Super Good”

    I do really enjoy stay in this hotel. First of all, I found a good price in Agoda. The room (i think it should be a "flat") was quite large and clean. And there was an aromatic herbs in the room. It was relaxing. Moreover, staff were nice and kind. They were willing to do anything the can. It was a memorable holiday in Banyan Tree Macau.

    Reviewed February 28, 2019
    8.4
    Excellent
    Oi from Netherlands
    Group
    Cotai Pool Suite King
    Stayed 1 night in February 2019

    Excellent ”

    Breakfast on 31/F is included for stay which is delicious. Lovely. Room is luxury and comfortable. Location is great and convenient.

    Reviewed May 12, 2019
    9.2
    Exceptional
    Chun from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 1 night in May 2019

    Exceptional”

    The room is great and spacious. Its a bit disappointing when the water temperature in the pool cannot be adjusted tho.

    Reviewed May 08, 2019
    9.6
    Exceptional
    Taffrey from Australia
    Group
    Cotai Resort View Suite with Twin Bed and Pool
    Stayed 1 night in April 2018

    Amazing hotel in a prime complex”

    Pros: - Amazing service and product - Staff goes above and beyond with assistance - Situated in a prime location Cons: - Product is arguably overpriced with all things considered - In-room pool is a novelty

    Reviewed April 06, 2018
    10.0
    Exceptional
    Sai from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 2 nights in March 2018

    excellent experiernce”

    The best Macau hotel I have ever been. The rooms are very clean, the in-room facilities are luxurious and well maintained. Very comfortable during the stay; it is quiet, the staff are attentive, you don't have to wait for any service. For once, you wish to stay in the hotel room rather than going out. The only thing I wish to feedback is that the pool inside the room is a bit cold to me. It says that it is 27 C but it feels colder and it will be best the temperature can be adjusted personally.

    Reviewed March 16, 2018
    10.0
    Exceptional
    Mei from Singapore
    Family with young children
    Cotai Resort View Suite with King Bed and Pool
    Stayed 1 night in March 2018

    A home in Macau! Love the service, homely deco, scent, comfy bed, huge space, pools pools pools”

    The service is absolutely outstanding from reception to bell to housekeeping to in-room dinning to F&B to facilities. Every single staff are so polite and caring. Consistency throughout. Wow! We were offered a bday cake and upgrade to a couple spa suite! The room is extremely beautiful, big living space with in room pool, big dinning table, big bedroom, big shower room with spa tub! Its heavenly! Everything is perfect. Maybe the light switch is a little Tricky. The breakfast has good spread including champagne but not as great as many other Banyan Tree that we have stayed.

    Reviewed March 04, 2018
    10.0
    Exceptional
    Chui from Hong Kong
    Group
    Signature Pool Suite
    Stayed 1 night in June 2017

    Exceptional”

    The hotel located in Galaxy but unlike others not many non guests at the lobby so relatively quite. We lived at the SIGNATURE POOL SUITE and its spectacular . Dont wanna leave the room with the private pool in-room. And there is house keeping to change the towels and make our bed around 6pm . That's really very in time=) Staff are friendly and nice. I remember the staff ( I think his name is Jacky) at frontdesk is really helpful and polite. Thanks for making my holiday with my parents an unforgettable one=)

    Reviewed June 22, 2017
    9.2
    Exceptional
    Lai from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 1 night in December 2016

    A relax stay”

    Wanted to try the banyan tree hotel for a very long time. It's expensive but totally worth it. The room is big and the room tidy is available twice a day. i spent almost the whole day in the room. Great venue for relaxation!

    Reviewed December 15, 2016
    10.0
    Exceptional
    Matthias from Austria
    Family with young children
    Cotai Pool Suite King
    Stayed 1 night in December 2016

    Superb Hotel”

    What a superb location and Hotel this is. We booked the pool in suite room and it was fantastic. The pool in the room was warm and really amazing to relax inside. A special thanks to the Banyan Tree Team for the Wine and Cake for our Anniversary and the other arrangement. It was just perfect

    Reviewed December 10, 2016
    9.2
    Exceptional
    Joseph from Australia
    Couple
    Cotai Pool Suite King
    Stayed 1 night in November 2016

    25th Anniversary ”

    We book Banyan Tree Pool Suite King Room because it is the biggest hotel room in Macau and got upgraded to their signature pool suite. The hotel also provide complimentary cake and wine for our 25th Anniversary which is much appreciated because the other hotel we stay at did nothing for us. The receptionist at the front counter is also very helpful, especially Rebecca and Katrina. The concierge is also very helpful to us, I mention to my wife that I have lost my reading glasses and he immediately offer to call the ferry company and check if they have found my reading glasses. He also provide a lots of venues for our dinning and place of interest... very knowledgeable and helpful ! Too bad, the weather is slight too cool for a swim, otherwise their swimming pool and man made pool would definitely made our stay 110% satisfactory. I would highly recommend this hotel to anyone going to Macau.

    Reviewed November 10, 2016
    8.4
    Excellent
    Suet from Hong Kong
    Couple
    Stayed 1 night in June 2016

    Good service and nice environment”

    We were lucky to received an upgrade to an one bedroom suite. The manager even went up to the room with us and showed us the facilities! Very good service! We love the room but we cannot stand the smell (tea light) too much. The room was well equipped with a huge relaxation pool. The water in the pool was a bit dirty (with many little pieces of black things floating), even though the manager requested to change the water n washed the filter, the second time was the same, just a bit better than the first time. I must say I really love the bathroom, spacious and bright! The mattress was too soft, woke up with a back pain though. But in sum, good experience!

    Reviewed July 01, 2016
    8.0
    Excellent
    Ming from Hong Kong
    Family with young children
    Cotai Pool Suite King
    Stayed 2 nights in June 2016

    Good, but should be better”

    I arrived at 2 but it's not available to check in until 330, and when I got in the room, the staff was still tidying up and the pool was not filled either. The overall service is satisfied, but I would expect better service banyan tree could do.

    Reviewed June 17, 2016
    9.0
    Exceptional
    Kit from Macau
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2016

    Excellent room”

    The indoor pool, the relaxing environment and the view

    Everything was perfect except the late check-in and no hot water in the room. I arrived at about 4 but the room was not yet ready. For the hot water, this did't bother us much as the staff helped us to change to another room. The room was big, comfortable and we could stay in the room for the whole day. BTW, very cheerful staff.

    Reviewed March 08, 2016
    10.0
    Exceptional
    James from United Kingdom
    Business traveler
    Cotai Pool Suite King
    Stayed 1 night in March 2014

    Absolutely Stunning”

    The quality of the rooms, service and food

    It was brilliant. A truly stunning property. Upgrade to a suite which was well worth it even for th short trip. The japanese bath and plunge pool in the room at wonderful. Ideal if you go for a romantic time

    Reviewed March 12, 2015
    9.0
    Exceptional
    Michelle from Philippines
    Group
    Cotai Pool Suite King
    Stayed 1 night in February 2015

    Funtabulous”

    the pool inside the room, the round tub and the space!

    My daughter, cousins and I stayed there overnight and we all had fun! The view, the room and the amenities are funtabulous! My cousins and daughter can't get enough of the heated pool in our room. The staff were all accommodating. We will stay there again in future.

    Reviewed February 09, 2015
    9.0
    Exceptional
    krirkphol from Thailand
    Couple
    Cotai Pool Suite King
    Stayed 1 night in November 2014

    Pecfect for retreat ”

    suites service spa

    i would say perfect for both relax , spa , and also to gamble . more tables not too high on the lowest limit table . non smoking ... more relax place . spa part .. of course really good , hotel room perfect ! the small pool in room would be more awesome if a bit warmer . shower and tub and japanese top of the line toilet ... what to complain?? room service had a burger . fries was awesome... burger i asked for medium well but i think came like medium rare .. but it was good .... so oder almost well done next time ... service was great all staff are nice , speak good english . the even waai ( form of greeting in thai ) as i guess they know we r thai...

    Reviewed November 15, 2014
    10.0
    Exceptional
    MARCOS from Germany
    Couple
    Cotai Pool Suite King
    Stayed 1 night in August 2014

    Amazing Rooms”

    Staff, cleanliness and room set-up

    The staff was extremely friendly and even upgraded our room for free when they realized we were there for our anniversary. The room set-up was amazing. It had a small pool that went from the living room to the bedroom, a wooden hot tub, a conference table, Ipod docking stations and several other features. The hotel is just a short walk from the Venetian as well as the main strip of restaurants and cafes. I would definitely stay again and recommend the Banyan Tree to anyone.

    Reviewed September 06, 2014
    12345
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    Banyan Tree Macau
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    • Excellent location
    • Venetian Macao Casino