Banyan Tree Macau
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Banyan Tree Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, Macau
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Cotai Pool Suite King - Bed Banyan Tree Macau
Cotai Pool Suite King - Bed
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    Lobby Banyan Tree Macau
    Interior view Banyan Tree Macau
    Swimming pool Banyan Tree Macau
    Cotai Pool Suite King - Bed Banyan Tree Macau
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     Banyan Tree Macau

    Guest reviews

    9.0
    Exceptional
    /10
    (2784 reviews)See what guests said
    8.8
    Excellent

    "The space of the room is good and service is nice"

    Chung

    -

    November 5, 2018

    9.4
    Exceptional service
    Recommended by 94% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Excellent
    Location
    8.8
    See map
    Excellent location
    Nearby
    Popular
  • Casino Grand Waldo80 m
  • Galaxy Macau Building110 m
  • China Rouge Private Club240 m
  • UA Cinema Galaxy Macau330 m
  • Galaxy Grand Resort Deck330 m
  • Banyan Tree Spa370 m
  • Iao Kei430 m
  • Museum of Taipa & Coloane History490 m
  • Si Toi500 m
  • Old Taipa Tavern510 m
  • This property is in high demand!

    Booked 35 times in the last 3 days

    Value for money8.4
    Distance to city center1 km
    Location rating8.8
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.5 km
    Select your room
    9.3
    Exceptional
    Room comfort & quality
    Cotai Resort View Suite with Twin Bed and Pool
    Cotai Resort View Suite with Twin Bed and Pool
    ...
    • Room size: 100 m²/1076 ft²
    • Pool view
    • 2 queen beds & 1 sofa bed
    Enter dates to see prices
    Cotai Resort View Suite with King Bed and Pool
    Cotai Resort View Suite with King Bed and Pool
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Cotai Pool Suite Twin
    Cotai Pool Suite Twin
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 2 queen beds & 1 sofa bed
    Enter dates to see prices
    Cotai Pool Suite King
    Cotai Pool Suite King
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Banyan 3-Bedroom Reserve Villa with Pool
    Banyan 3-Bedroom Reserve Villa with Pool
    ...
    • City view
    • Balcony/terrace
    • 1 king bed & 1 king bed & 2...
    Enter dates to see prices
    Banyan 2-Bedroom Reserve Villa with Pool
    Banyan 2-Bedroom Reserve Villa with Pool
    ...
    • Pool view
    • Balcony/terrace
    • 2 double beds & 1 king bed ...
    Enter dates to see prices
    Banyan Pool Villa
    Banyan Pool Villa
    ...
    • City view
    • Balcony/terrace
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Signature Pool Suite
    Signature Pool Suite
    ...
    • Room size: 160 m²/1722 ft²
    • City view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Cotai Pool Suite King - Resort View
    Cotai Pool Suite King - Resort View
    ...
    • Room size: 100 m²/1076 ft²
    • Balcony/terrace
    Enter dates to see prices
    Banyan Tree Spa Sanctuary Suite
    Banyan Tree Spa Sanctuary Suite
    ...
    • Room size: 130 m²/1399 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Have a question for Banyan Tree Macau?

    What people love about the property

    • 10.0
      Exceptional

      "Excellent service and customer oriented."

      Fong

      |

      October 23, 2017

    • 10.0
      Exceptional

      "Excellent hotel, fabulous service and great facilities"

      MARIE

      |

      May 28, 2018

    • 8.8
      Excellent

      "One of the best hotels i have ever stayed at"

      akeel

      |

      April 28, 2016

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    More about Banyan Tree Macau

    More about Banyan Tree Macau

    9.6
    Exceptional

    "Very spacious rooms with swimming pool in the room."

    Qiu F.

    |

    December 12, 2017

    An overview

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    What they offer

    8.8
    Excellent

    "The lap pool inside the room is quite good and the service i..."

    Kwok W.

    |

    November 29, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2784)Booking.com Reviews (624)
    9.0
    /
    10
    Cleanliness9.3
    Facilities9.3
    Location8.8
    Room comfort and quality9.3
    Service9.4
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (2784)
    All room types

    Show reviews that mention 

    Showing 2318 verified guest comments
    12345
    10.0
    Exceptional
    PIK from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2019
    Super Good”
    I do really enjoy stay in this hotel. First of all, I found a good price in Agoda. The room (i think it should be a "flat") was quite large and clean. And there was an aromatic herbs in the room. It was relaxing. Moreover, staff were nice and kind. They were willing to do anything the can. It was a memorable holiday in Banyan Tree Macau.
    Reviewed February 28, 2019
    6.8
    Good
    Mei from Macau
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2019
    Acceptable”
    Oil Stink next to the pool and toilet. Overall service is good
    Reviewed March 03, 2019
    10.0
    Exceptional
    TSAINING from Taiwan
    Family with young children
    Cotai Pool Suite King
    Stayed 3 nights in February 2019
    Exceptional”
    Very nice pool suite.
    Reviewed February 21, 2019
    10.0
    Exceptional
    Haoxing from China
    Business traveler
    Cotai Pool Suite King
    Stayed 1 night in October 2018
    Very fantastic.”
    The room is very large, very clean and the decoration is very comfortable, and the space utility is pretty high comparing to similar size suite like those of Wynn Palace (They are very good as well but just make me feel a little empty)
    Reviewed October 15, 2018
    10.0
    Exceptional
    Veng from Macau
    Family with teens
    Cotai Pool Suite King
    Stayed 1 night in September 2018
    Great Experience”
    Fantastic!! The hotel is wonderful in everything. The spa tub inside the room is superb. Special thanks to the receptionist Yuki who upgraded our room for my son's birthday. Thanks also for the lovely turtle doll and the in-room birthday cake. Will stay again in the future and hope we can have more discounts in booking the room. Thanks.
    Reviewed September 11, 2018
    10.0
    Exceptional
    Sharon from Hong Kong
    Business traveler
    Cotai Pool Suite King
    Stayed 1 night in January 2019
    Amazing!”
    I checked in very late at 10pm and requested for a late check out, the staff told that he could not be able to arrange due to rooms availability but he was so kind to offer an upgrade to me. I’m very pleased for the stay and love the room so much!
    Reviewed January 10, 2019
    8.4
    Excellent
    HOU from Macau
    Couple
    Signature Pool Suite
    Stayed 1 night in May 2017
    Nice room but astonishingly expensive”
    The room is spacious and clean, equipped with showers, bathtub and an indoor pool -- very luxurious indeed. I booked the room for proposal so I arrived at 3pm on time, but unfortunately the room was not ready until 5pm, making me have to hurry for preparation. I was compensated with a 3-hour late check-out only after complaint. Not a good opening for one of life's most important moments like this. A bit disappointed. Banyan Tree should do better on their time management.
    Reviewed May 03, 2018
    9.6
    Exceptional
    Taffrey from Australia
    Group
    Cotai Resort View Suite with Twin Bed and Pool
    Stayed 1 night in April 2018
    Amazing hotel in a prime complex”
    Pros: - Amazing service and product - Staff goes above and beyond with assistance - Situated in a prime location Cons: - Product is arguably overpriced with all things considered - In-room pool is a novelty
    Reviewed April 06, 2018
    10.0
    Exceptional
    Sai from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 2 nights in March 2018
    excellent experiernce”
    The best Macau hotel I have ever been. The rooms are very clean, the in-room facilities are luxurious and well maintained. Very comfortable during the stay; it is quiet, the staff are attentive, you don't have to wait for any service. For once, you wish to stay in the hotel room rather than going out. The only thing I wish to feedback is that the pool inside the room is a bit cold to me. It says that it is 27 C but it feels colder and it will be best the temperature can be adjusted personally.
    Reviewed March 16, 2018
    9.2
    Exceptional
    Chan from Hong Kong
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2019
    Great Hotel Service”
    We feel relax here such a great hotel and staff friendly.
    Reviewed February 27, 2019
    10.0
    Exceptional
    adrian from Indonesia
    Couple
    Cotai Pool Suite King
    Stayed 1 night in January 2019
    Best interior”
    Love my room with pool, best view and best interior
    Reviewed January 29, 2019
    10.0
    Exceptional
    Younah from South Korea
    Family with young children
    Cotai Pool Suite King
    Stayed 3 nights in January 2019
    The best hotel”
    I wish I stay here again. Staffs are so helpful and there was a gym and no one there so it became my private gym! Thank u.
    Reviewed January 27, 2019
    9.6
    Exceptional
    Yee from Hong Kong
    Family with young children
    Cotai Pool Suite King
    Stayed 1 night in December 2018
    Exceptional”
    Our children love the en-suite pool!
    Reviewed December 24, 2018
    10.0
    Exceptional
    Mei from Singapore
    Family with young children
    Cotai Resort View Suite with King Bed and Pool
    Stayed 1 night in March 2018
    A home in Macau! Love the service, homely deco, scent, comfy bed, huge space, pools pools pools”
    The service is absolutely outstanding from reception to bell to housekeeping to in-room dinning to F&B to facilities. Every single staff are so polite and caring. Consistency throughout. Wow! We were offered a bday cake and upgrade to a couple spa suite! The room is extremely beautiful, big living space with in room pool, big dinning table, big bedroom, big shower room with spa tub! Its heavenly! Everything is perfect. Maybe the light switch is a little Tricky. The breakfast has good spread including champagne but not as great as many other Banyan Tree that we have stayed.
    Reviewed March 04, 2018
    10.0
    Exceptional
    Chui from Hong Kong
    Group
    Signature Pool Suite
    Stayed 1 night in June 2017
    Exceptional”
    The hotel located in Galaxy but unlike others not many non guests at the lobby so relatively quite. We lived at the SIGNATURE POOL SUITE and its spectacular . Dont wanna leave the room with the private pool in-room. And there is house keeping to change the towels and make our bed around 6pm . That's really very in time=) Staff are friendly and nice. I remember the staff ( I think his name is Jacky) at frontdesk is really helpful and polite. Thanks for making my holiday with my parents an unforgettable one=)
    Reviewed June 22, 2017
    9.2
    Exceptional
    KA from United Kingdom
    Couple
    Cotai Pool Suite King
    Stayed 2 nights in December 2016
    The room is great! ”
    It has an indoor pool, albeit it would be great if I could adjust the water temperature. Besides, for this sort of high end rooms, snacks and drinks offered at the mini bar should be included in the room rate. It s quite mean to charge every item individually.
    Reviewed December 11, 2016
    10.0
    Exceptional
    Matthias from Austria
    Family with young children
    Cotai Pool Suite King
    Stayed 1 night in December 2016
    Superb Hotel”
    What a superb location and Hotel this is. We booked the pool in suite room and it was fantastic. The pool in the room was warm and really amazing to relax inside. A special thanks to the Banyan Tree Team for the Wine and Cake for our Anniversary and the other arrangement. It was just perfect
    Reviewed December 10, 2016
    9.2
    Exceptional
    Joseph from Australia
    Couple
    Cotai Pool Suite King
    Stayed 1 night in November 2016
    25th Anniversary ”
    We book Banyan Tree Pool Suite King Room because it is the biggest hotel room in Macau and got upgraded to their signature pool suite. The hotel also provide complimentary cake and wine for our 25th Anniversary which is much appreciated because the other hotel we stay at did nothing for us. The receptionist at the front counter is also very helpful, especially Rebecca and Katrina. The concierge is also very helpful to us, I mention to my wife that I have lost my reading glasses and he immediately offer to call the ferry company and check if they have found my reading glasses. He also provide a lots of venues for our dinning and place of interest... very knowledgeable and helpful ! Too bad, the weather is slight too cool for a swim, otherwise their swimming pool and man made pool would definitely made our stay 110% satisfactory. I would highly recommend this hotel to anyone going to Macau.
    Reviewed November 10, 2016
    8.4
    Excellent
    Suet from Hong Kong
    Couple
    Stayed 1 night in June 2016
    Good service and nice environment”
    We were lucky to received an upgrade to an one bedroom suite. The manager even went up to the room with us and showed us the facilities! Very good service! We love the room but we cannot stand the smell (tea light) too much. The room was well equipped with a huge relaxation pool. The water in the pool was a bit dirty (with many little pieces of black things floating), even though the manager requested to change the water n washed the filter, the second time was the same, just a bit better than the first time. I must say I really love the bathroom, spacious and bright! The mattress was too soft, woke up with a back pain though. But in sum, good experience!
    Reviewed July 01, 2016
    9.0
    Exceptional
    Kit from Macau
    Couple
    Cotai Pool Suite King
    Stayed 1 night in February 2016
    Excellent room”
    The indoor pool, the relaxing environment and the view
    Everything was perfect except the late check-in and no hot water in the room. I arrived at about 4 but the room was not yet ready. For the hot water, this did't bother us much as the staff helped us to change to another room. The room was big, comfortable and we could stay in the room for the whole day. BTW, very cheerful staff.
    Reviewed March 08, 2016
    12345
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