2015
Excellent 8.9
Based on 2035 reviews

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About this property

Description

This luxurious venue is the very first high-rise urban resort in Macau and offers an extensive list of leisure facilities and accommodations. Being in the vibrant Cotai City, the resort is merely minutes away from the Macau International Airport, Taipa Ferry Terminal, and Macau Heliport. Banyan Tree Macau is well known as a sanctuary for the senses for visitors to Asia’s premier entertainment and gaming destination. Unique features of this property are their private indoor Relaxation Pools within each suites and the full-sized resort villas set with a private swimming pool that lies within the hotel’s very own garden. With such accommodations and services, Banyan Tree Macau will guarantee you an enjoyable trip in Macau.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Maximum children allowed per room is 2. Any additional child will be charged an extra fee.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 36 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 4.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 31
Number of Restaurants: 2
Number of Rooms : 256
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



based on 2033 reviews
  • Cleanliness 9.3
  • Facilities 9.2
  • Location 8.7
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 8.3
  • Food and dining 8.4
Sort by

Kar from China
Family with older children
Banyan Pool Villa
Stayed one night in June 2016
in heaven
everyone should try once in your life , just like living in heaven. good for going in summer for the villa
Reviewed September 18, 2016
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ka from Hong Kong
Couple
Cotai Pool Suite King
Stayed one night in September 2016
Excellent hotel
Room is very big and clean . Serivces are very good too . Water in the pool of the room is a bit cold. Spa is excellent. Would definitely come back!
Reviewed September 16, 2016
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Chin from Hong Kong
Couple
Cotai Pool Suite King
Stayed one night in April 2016
Big Room
swimming pool in da room, it is very good
Reviewed September 03, 2016
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Kwan from Hong Kong
Family with older children
Cotai Pool Suite Twin
Stayed one night in August 2016
Facilities
The control switch of spa pool in the room was not operable.
Reviewed August 26, 2016
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Yena from South Korea
Solo traveler
Cotai Pool Suite Twin
Stayed one night in August 2016
Not bad
Too expensive but manager very kind whoever not bad
Reviewed August 22, 2016
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valerie from Hong Kong
Family with young children
Cotai Pool Suite Twin
Stayed 3 nights in August 2016
very good service
The staff are polite and could provide the very good service,will definitely go again~
Reviewed August 21, 2016
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Sung from South Korea
Couple
Cotai Pool Suite Twin
Stayed 4 nights in August 2016
pool
hope we could control pool water in the room by ourself.
Reviewed August 12, 2016
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Ming from Hong Kong
Family with young children
Cotai Pool Suite King
Stayed 4 nights in August 2016
Excellent services
I have used the services of Banyan Tree two times ( Macau, Indonesia). The services provided and staff are excellent.
Reviewed August 07, 2016
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HO from Hong Kong
Couple
Pool Suite Bedroom 1
Stayed one night in July 2016
Nice spa and water world
The spa experience was excellent. Must try
Reviewed August 04, 2016
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Chi from Hong Kong
Family with older children
Cotai Pool Suite King
Stayed 2 nights in July 2016
Relaxing and comfortable
The facilities are maintained well though some features can be modernized and enhanced
Reviewed July 24, 2016
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