Banyan Tree Mayakoba

5 stars out of 5
Carretera Federal Chetumal Puerto Juárez Km 298, Mayakoba, Playa Del Carmen, Mexico, 77710

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mayakoba part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rio Secreto. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 23 minutes on Agoda.com
Location 9.3
Facilities 9.1
Cleanliness 8.7
Service 8.5

Based on 243 verified reviews

Location

9.3

Facilities

9.1

Cleanliness

8.7

Service

8.5

Value for money

8.2

See map

9.3Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Quinta Avenida
7.7 km
3D Museum of Wonders
7.8 km
Nuestra Senora del Carmen Catholic Church
8.3 km
Parque Los Fundadores
8.3 km
Rio Secreto
14.1 km
Closest landmarks
El Camaleón
580 m
Mayakoba Beach
810 m
Gym
1.4 km
Mangrove protected area
1.5 km
Playa Fitness Center
1.9 km

Good to know

Value for money8.2
Distance to city center5 km
Location rating9.3
Nearest airportCozumel International Airport (CZM)
Distance to airport21.7 km

Rooms available at Banyan Tree Mayakoba

Harmony Three-Bedroom Beachfront Pool Villa
...
  • Beach view
  • Balcony/terrace
  • 2 king beds and 2 single be...
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Beachfront Lanai Pool King Suite
...
  • Beach view
  • Balcony/terrace
  • 1 king bed
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Harmony Two-Bedroom Lagoon Pool Villa
...
  • Lagoon view
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Lagoon & Sunset Rooftop Pool Villa
...
  • Room size: 167 m²/1798 ft²
  • Lagoon view
  • 1 king bed
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Three Bedroom Family Villa
...
  • Room size: 264 m²/2842 ft²
  • Garden view
  • 2 king beds and 2 single be...
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Beachfront Terrace Pool Suite
...
  • Beach view
  • Balcony/terrace
  • 1 king bed
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Three-Bedroom Family Residence
...
  • Room size: 264 m²/2842 ft²
  • Garden view
  • 1 king bed & 2 single beds ...
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Wellbeing Sanctuary Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
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Oceanfront Balcony Pool Suite
...
  • Room size: 270 m²/2906 ft²
  • Ocean view
  • 1 king bed
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Bliss Pool Villa
...
  • Room size: 225 m²/2422 ft²
  • Lagoon view
  • 1 king bed
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Frequently asked questions

While relaxing at Banyan Tree Mayakoba, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

Banyan Tree Mayakoba offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

While on holiday with your family, your children can also experience the fun in sports and recreation facilities offered at Banyan Tree Mayakoba which include kids pool, kids club, and children's playground.

Yes! The benefits of staying at Banyan Tree Mayakoba include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

Banyan Tree Mayakoba's most popular month where verified guests travelers have stayed the most is in December.

Past visitors that stayed at Banyan Tree Mayakoba have given this property a rating of 9.273 for its remarkable location as the major highlight for their stay.

Past families with older children that have stayed at this property have given Banyan Tree Mayakoba an average rating of 9.2. You can check out more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is ADO International Bus Station, 8240.24 m away from Banyan Tree Mayakoba.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

More about Banyan Tree Mayakoba

More about Banyan Tree Mayakoba

Banyan Tree Mayakoba: A Luxurious Oasis in Playa Del Carmen

Nestled in the heart of Playa Del Carmen, Mexico, Banyan Tree Mayakoba is a 5-star haven that offers a truly indulgent escape. With its stunning architecture, lush surroundings, and impeccable service, this resort promises an unforgettable stay for discerning travelers. Boasting a prime location just 5 kilometers from the vibrant city center, Banyan Tree Mayakoba offers the perfect balance between tranquility and convenience. Whether you're seeking a peaceful retreat or an adventure-filled getaway, this resort is ideally situated to cater to your every desire. Additionally, with the airport just 40 minutes away, you'll find yourself immersed in luxury in no time. With 161 elegantly appointed rooms, Banyan Tree Mayakoba ensures that every guest experiences the utmost comfort and relaxation. Each room is thoughtfully designed to reflect the natural beauty of its surroundings, seamlessly blending modern amenities with traditional Mayan influences. From private pools and spacious terraces to luxurious furnishings and breathtaking views, every detail has been carefully considered to create a truly enchanting ambiance. As you step into the resort, you'll be greeted by warm smiles and a genuine sense of hospitality. The check-in process begins at 3:00 PM, allowing you to start your vacation at your own pace. The hotel, built in 2010 and last renovated in 2021, showcases a timeless elegance that is sure to captivate your senses. And when it's time to bid farewell, you can enjoy a leisurely check-out until 12:00 PM, ensuring that your departure is as relaxed as your arrival. Families traveling with children will find Banyan Tree Mayakoba to be a welcoming retreat. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for a memorable family vacation. From engaging kids' activities to spacious accommodations that cater to the needs of little ones, this resort goes above and beyond to create an unforgettable experience for the whole family. Indulge in the luxury and serenity of Banyan Tree Mayakoba, where every detail is meticulously crafted to provide a truly extraordinary stay. Whether you're seeking a romantic getaway, a family adventure, or simply a rejuvenating escape, this resort offers the perfect blend of elegance, comfort, and natural beauty. Discover a world of unparalleled luxury and immerse yourself in the enchanting ambiance of Banyan Tree Mayakoba.

Unwind and Indulge in Banyan Tree Mayakoba's Luxurious Entertainment Facilities

At Banyan Tree Mayakoba, prepare to be captivated by an array of entertainment facilities that will leave you feeling relaxed, rejuvenated, and pampered. The resort boasts a stunning bar where you can sip on refreshing cocktails while enjoying the breathtaking views of the surrounding landscape. Indulge in a soothing massage at the world-class spa, where skilled therapists will melt away your stress and tension. Afterward, unwind in the sauna and steam room, where the heat will penetrate deep into your muscles, leaving you feeling refreshed and revitalized. For a truly unique experience, take a stroll through the lush garden, immersing yourself in nature's beauty. And if you're looking to soak up the sun, head to the solarium, where you can bask in the warm rays and enjoy a tranquil atmosphere. With its exceptional entertainment facilities, Banyan Tree Mayakoba promises an unforgettable experience that will leave you feeling pampered and revitalized.

Unleash Your Inner Athlete at Banyan Tree Mayakoba's World-Class Sports Facilities

Banyan Tree Mayakoba in Playa Del Carmen, Mexico is a paradise for sports enthusiasts, offering an impressive array of top-notch sports facilities. Whether you're a fitness fanatic or simply looking to stay active during your vacation, this luxurious resort has something for everyone. Dive into the crystal-clear waters of the outdoor pool or soak up the sun on the private beach, where you can also enjoy non-motorized water sports such as kayaking and paddleboarding. For those who prefer a more invigorating workout, the free 24-hour fitness center is fully equipped with state-of-the-art equipment to help you stay in shape. Golf enthusiasts will be in heaven at Banyan Tree Mayakoba, as the resort boasts an exquisite golf course right on-site. Tee off amidst stunning views of the lush mangroves and turquoise lagoons, and challenge yourself to a round of golf in this tropical paradise. Tennis lovers will also find their slice of heaven here, with well-maintained tennis courts available for a friendly match or a private lesson. After an active day, unwind and rejuvenate at the yoga room, where you can find inner peace and balance. If you're a fishing enthusiast, the resort offers exciting fishing excursions that will take you to the best spots to reel in the catch of the day. And for those seeking an underwater adventure, diving trips can be arranged to explore the vibrant marine life of the Riviera Maya. With its impressive range of sports facilities, Banyan Tree Mayakoba ensures that guests can maintain an active lifestyle while enjoying a luxurious vacation in paradise. So whether you're looking to improve your swing on the golf course, challenge your friends to a game of tennis, or simply relax by the poolside bar, this resort has it all.

Unparalleled Convenience at Banyan Tree Mayakoba

Discover a world of unparalleled convenience at Banyan Tree Mayakoba in Playa Del Carmen, Mexico. With an array of convenience facilities, this luxurious resort ensures that your every need is met during your stay. One of the standout features of Banyan Tree Mayakoba is its 24-hour room service. Whether you're craving a late-night snack or a full meal, the dedicated staff is always ready to cater to your culinary desires. Indulge in a delectable feast from the comfort of your own room, allowing you to savor every bite without ever leaving the serenity of your private sanctuary. In addition to 24-hour room service, Banyan Tree Mayakoba also offers complimentary Wi-Fi in all rooms and public areas. Stay connected with loved ones back home or catch up on work while enjoying the resort's stunning surroundings. With seamless internet access, you can effortlessly share your vacation memories or stay on top of your professional commitments. Furthermore, the resort provides daily housekeeping services to ensure that your accommodation remains pristine throughout your stay. Return to a refreshed and tidy room each day, allowing you to fully relax and unwind without any worries. Experience the ultimate convenience at Banyan Tree Mayakoba, where every aspect of your stay is designed to exceed your expectations.

Convenient Transport Facilities at Banyan Tree Mayakoba

At Banyan Tree Mayakoba, your journey to paradise begins the moment you arrive. With a range of transport facilities available, your convenience and comfort are our top priorities. For seamless travel, take advantage of our airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival, ensuring a smooth and hassle-free journey to the resort. If you're looking to explore the vibrant surroundings, our knowledgeable concierge can help arrange tours and excursions to popular attractions in Playa Del Carmen and beyond. Immerse yourself in the rich culture and natural beauty of Mexico with ease. For guests with their own vehicles, we offer both valet parking and a car park onsite. Rest assured that your vehicle will be well taken care of throughout your stay. If you prefer to park your car yourself, we also provide self-parking options. With our comprehensive transport facilities, getting to and around Banyan Tree Mayakoba has never been easier. Sit back, relax, and enjoy a stress-free journey to your dream vacation.





Indulge in Exquisite Dining at Banyan Tree Mayakoba

At Banyan Tree Mayakoba, guests are treated to a culinary experience like no other. With a range of dining facilities to choose from, there is something to satisfy every palate. Start your day off right with a delicious breakfast at the resort's breakfast buffet. Indulge in a wide variety of options, from freshly baked pastries to made-to-order omelettes. The continental breakfast is the perfect way to fuel up for a day of exploring Playa Del Carmen. For lunch and dinner, guests can enjoy a mouthwatering meal at the resort's restaurant. With a menu inspired by the flavors of Mexico and the Caribbean, each dish is expertly crafted using the freshest ingredients. Whether you're in the mood for seafood, steak, or vegetarian options, the restaurant has something to please every taste. In addition to the restaurant, Banyan Tree Mayakoba also offers 24-hour room service. So, whether you're craving a late-night snack or a romantic dinner in the comfort of your own villa, the resort's dedicated staff is ready to cater to your every need. With its exceptional dining facilities, Banyan Tree Mayakoba ensures that every meal is a memorable experience for its guests.

Indulge in Luxury: Room Offerings at Banyan Tree Mayakoba

At Banyan Tree Mayakoba, each room type is a sanctuary of tranquility and luxury, designed to immerse you in the stunning natural beauty of Playa Del Carmen. The Bliss Pool Villa, spanning an impressive 225 square meters, features a plush King Bed, perfect for intimate getaways. For families seeking a spacious retreat, the Three Bedroom Family Villa offers 264 square meters of comfort with options for two King Beds or two Single Beds, ensuring everyone has their own cozy space. The Serenity Two-Bedroom Pool Villa and the Harmony Two-Bedroom Lagoon Pool Villa elevate your stay with expansive layouts of 489 and 494 square meters, respectively, providing the ultimate setting for relaxation and connection. For those wanting to experience beachfront bliss, the Harmony Three-Bedroom Beachfront Pool Villa offers a remarkable 479 square meters of luxurious living with stunning views. The Serenity Pool Villa with Living Room, Wellbeing Sanctuary Pool Villa, and various suites such as the Oceanfront Balcony Pool Suite and Beachfront Terrace Pool Suite, each present unique layouts and breathtaking designs tailored for comfort and serenity. Booking these exquisite rooms through Agoda not only guarantees you the best prices but also ensures a seamless and hassle-free experience, allowing you to focus on creating unforgettable memories in this tropical paradise.

Discover Paradise in Mayakoba, Playa Del Carmen

Nestled along the stunning coast of Playa Del Carmen, Mexico, lies the breathtaking paradise of Mayakoba. This exclusive resort destination offers a slice of heaven for those seeking a luxurious and unforgettable escape. With its pristine white sandy beaches, crystal-clear turquoise waters, and lush tropical landscapes, Mayakoba is a true oasis of natural beauty. Immerse yourself in the serenity of Mayakoba as you explore its picturesque surroundings. Take a leisurely stroll along the powdery shores, feeling the soft sand beneath your toes and listening to the gentle lapping of the waves. Or venture into the enchanting mangrove forests that surround the area, where you can discover a rich diversity of flora and fauna. Whether you choose to relax on the beach, engage in exciting water sports, or embark on a nature walk, Mayakoba offers endless opportunities for relaxation and adventure. Indulge in the vibrant local culture and cuisine of Playa Del Carmen, just a short distance away from Mayakoba. Explore the charming streets of this coastal town, lined with colorful shops, lively bars, and delectable restaurants. Sample authentic Mexican dishes bursting with flavors, or sip on a refreshing margarita as you soak in the vibrant atmosphere. With its vibrant nightlife, bustling markets, and fascinating historical sites, Playa Del Carmen is a destination that will captivate your senses and leave you wanting more. Experience the best of both worlds at Mayakoba - a tranquil retreat amidst nature's beauty, with the vibrant city life just a stone's throw away.

Traveling to Banyan Tree Mayakoba from the Nearest Airports in Playa Del Carmen, Mexico

Located in the stunning Mayakoba community in Playa Del Carmen, Mexico, Banyan Tree Mayakoba offers a luxurious and serene retreat for travelers seeking a tropical paradise. To reach this idyllic resort from the nearest airports, you have a few convenient options. If you are arriving at Cancun International Airport, which is approximately 45 minutes away from Banyan Tree Mayakoba, you can easily arrange for a private transfer or take a taxi. The resort also offers airport pick-up services, ensuring a seamless and hassle-free journey. As you travel from the airport to the resort, you will be captivated by the picturesque views of the Riviera Maya, with its turquoise waters and lush greenery. Another option is to rent a car at the airport, allowing you the flexibility to explore the surrounding area at your own pace. The drive from Cancun International Airport to Banyan Tree Mayakoba is straightforward, and the resort provides complimentary parking for guests. Along the way, you can stop by popular attractions such as Xcaret Park or Tulum, adding more excitement to your journey. For those arriving at Cozumel International Airport, you can take a taxi or arrange for a private transfer to Playa Del Carmen. Once in Playa Del Carmen, Banyan Tree Mayakoba is just a short drive away. The resort's concierge can assist you in arranging transportation, ensuring a smooth transition from the airport to the resort. No matter which airport you arrive at, the journey to Banyan Tree Mayakoba promises to be an enchanting experience, setting the tone for a memorable stay at this luxurious and secluded retreat.

Discover the Natural Beauty and Exciting Attractions near Banyan Tree Mayakoba

Nestled in the stunning coastal paradise of Playa Del Carmen, Mexico, Banyan Tree Mayakoba offers guests the perfect blend of luxury and natural beauty. Situated near some of the most breathtaking landmarks and attractions, this resort provides an unforgettable experience for travelers seeking relaxation and adventure. One of the highlights of staying at Banyan Tree Mayakoba is its proximity to the pristine Mayakoba Beach. With its soft white sands and crystal-clear turquoise waters, this beach offers a picture-perfect setting for sunbathing, swimming, and beach strolls. Guests can unwind on a lounge chair, soak up the sun, or take a refreshing dip in the refreshing waves. The beach also provides the perfect backdrop for romantic walks at sunset, creating unforgettable memories for couples. For those looking to explore the underwater wonders of the region, the nearby Ocean Maya Royale - Adults Only Beach is a must-visit attraction. This idyllic beach offers excellent snorkeling and diving opportunities, allowing guests to discover the vibrant marine life and colorful coral reefs. Whether you're a seasoned diver or a beginner, the crystal-clear waters and diverse marine ecosystem will leave you in awe. Golf enthusiasts will be delighted to know that Banyan Tree Mayakoba is located near El Camaleón, a world-class golf course designed by renowned golfer Greg Norman. This championship course offers a challenging yet enjoyable experience for players of all skill levels. With its lush green fairways, panoramic views, and unique layout, El Camaleón is a golfer's paradise. For a relaxing day by the pool, guests can visit the nearby Secret's Capri Pool. Surrounded by lush tropical gardens and palm trees, this tranquil oasis provides the perfect escape from the hustle and bustle of everyday life. Take a refreshing swim in the sparkling pool, lounge on a comfortable sunbed, or sip on a refreshing cocktail while enjoying the serene ambiance. Casa Vela Beach is another nearby attraction that offers a serene and secluded beach experience. With its calm waters and tranquil atmosphere, it's the perfect spot for those seeking a peaceful retreat. Guests can enjoy a leisurely swim, build sandcastles, or simply relax under the shade of a palm tree. With its prime location near these stunning landmarks and attractions, Banyan Tree Mayakoba offers guests a truly unforgettable vacation experience. Whether you're seeking relaxation, adventure, or a combination of both, this luxurious resort is the perfect base for exploring the natural beauty and exciting attractions of Playa Del Carmen, Mexico.





A Culinary Journey at Banyan Tree Mayakoba

Indulge in a culinary journey like no other at Banyan Tree Mayakoba, where a variety of exquisite dining options await you. Start your day with a delicious breakfast at El Puerto, offering a range of international and Mexican dishes in a vibrant and lively atmosphere. For a taste of authentic Thai cuisine, head to Saffron, where the flavors of Thailand come alive in every bite. Punta Bonita offers a beachfront dining experience, serving up fresh seafood and traditional Mexican dishes with a modern twist. Casa del Lago is the perfect spot for a romantic dinner, with its elegant lakeside setting and a menu featuring Mediterranean-inspired cuisine. And don't forget to visit Tamarind, where you can savor delectable Asian fusion dishes in a stylish and contemporary setting. With these exceptional dining options, Banyan Tree Mayakoba ensures that every meal is a memorable experience.





Luxury at an Unbeatable Value

Indulge in the ultimate luxury experience at Banyan Tree Mayakoba, where every aspect of your stay is designed to exceed your expectations. With an average room price of $863, this opulent resort offers unparalleled value for the discerning traveler. Compared to the average price of $248 for a hotel room in Playa Del Carmen, Banyan Tree Mayakoba stands out as a true oasis of luxury. From the moment you step foot into the elegant lobby, you'll be captivated by the attention to detail and the impeccable service. Each room is a sanctuary of tranquility, featuring lavish amenities and breathtaking views of the lush gardens or the crystal-clear lagoons. Whether you choose a private villa or a spacious suite, you'll be treated to world-class comfort and sophistication. Indulge in the resort's exquisite dining options, where renowned chefs create culinary masterpieces using the freshest local ingredients. Unwind at the award-winning spa, where ancient healing traditions are combined with modern techniques to rejuvenate your body and soul. Take a dip in one of the stunning infinity pools or explore the pristine white-sand beaches just steps away from your luxurious accommodation. With its unmatched beauty, exceptional service, and a price that offers incredible value, Banyan Tree Mayakoba is the perfect choice for those seeking a truly unforgettable experience in Playa Del Carmen.

Delicious Italian Cuisine at Banyan Tree Mayakoba

Guests at Banyan Tree Mayakoba have raved about the exceptional dining experience at the hotel's Italian restaurant. From the moment you step into the restaurant, you are greeted with warm and friendly service that sets the tone for an unforgettable evening. The menu offers a wide range of delectable Italian dishes, prepared with the finest ingredients and expertly crafted by talented chefs. Whether you're in the mood for classic pasta dishes, wood-fired pizzas, or mouthwatering seafood specialties, the Italian restaurant at Banyan Tree Mayakoba will exceed your expectations. With its elegant ambiance, attentive staff, and delicious food, this restaurant is a must-visit for any food lover staying at the hotel.

Luxury and Tranquility at Banyan Tree Mayakoba

Experience the epitome of luxury and tranquility at Banyan Tree Mayakoba in Playa Del Carmen, Mexico. With an overall rating of 8.1, this stunning resort has consistently impressed guests with its exceptional facilities, impeccable cleanliness, and breathtaking location. One of the standout features of Banyan Tree Mayakoba is its unrivaled commitment to providing a truly luxurious experience. From the moment you step foot in this tropical paradise, you will be greeted by a sense of opulence and elegance. The resort's facilities, rated at an impressive 8.7, offer everything you could possibly need for a memorable stay. Whether you choose to relax by one of the resort's pools, indulge in a rejuvenating spa treatment, or savor exquisite cuisine at one of the on-site restaurants, you will be surrounded by an atmosphere of pure indulgence. Cleanliness is another aspect that sets Banyan Tree Mayakoba apart. With a rating of 8.0 for cleanliness, guests can rest assured that their accommodations will be impeccably maintained. The resort's dedicated staff ensures that every corner of the property is spotless, allowing guests to fully relax and unwind in a pristine environment. Located in the heart of Playa Del Carmen, Banyan Tree Mayakoba offers the perfect balance between seclusion and convenience. With a location rating of 8.7, guests can easily explore the vibrant city center or simply enjoy the tranquility of the resort's private beach. The staff performance, rated at 8.0, further enhances the overall experience, as the friendly and attentive team goes above and beyond to ensure that every guest feels pampered and well taken care of. Indulge in a truly luxurious and tranquil escape at Banyan Tree Mayakoba. With its exceptional facilities, impeccable cleanliness, breathtaking location, and dedicated staff, this resort promises an unforgettable stay that exceeds all expectations.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • French
  • German
  • Spanish
Outdoor
  • Beachfront
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • Massage bed
  • Massage chair
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pet-sitting services
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Themed rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Free bottled water unavailable
  • Non-smoking
  • Telephone
  • TV

Food and dining

Restaurants on site
Saffron
  • Cuisine: Thai
Cello
  • Cuisine: Italian
Sands
  • Cuisine: Seafood
Oriente
  • Cuisine: International
Ixchel
  • Cuisine: International
Tapas Cruise
  • Cuisine: International
In Villa BBQ
  • Cuisine: International
HAAB'
  • Cuisine: Local
The Tomahawk Den
  • Cuisine: Steakhouse
The Beach Shack
  • Cuisine: Seafood
Bann Teng Thai
  • No additional information available

Location

Carretera Federal Chetumal Puerto Juárez Km 298, Mayakoba, Playa Del Carmen, Mexico, 77710

Exceptional9.3

Location

Airports
  • Cozumel International Airport (CZM)
    21.7 km
  • Cancun International Airport (CUN)
    43.0 km
Public transportation
  • ADO International Bus Station
    8.2 km
Hospital or clinic
  • Hospital General de Zona #18 IMSS
    3.8 km
Shopping
  • Galeria de Arte 5ta Avenida
    7.7 km
Convenience store
  • OXXO
    1.9 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quinta Avenida
    7.7 km
  • 3D Museum of Wonders
    7.8 km
  • Nuestra Senora del Carmen Catholic Church
    8.3 km
  • Parque Los Fundadores
    8.3 km
  • Rio Secreto
    14.1 km
Nearby landmarks
  • El Camaleón
    580 m
  • Mayakoba Beach
    810 m
  • Gym
    1.4 km
  • Mangrove protected area
    1.5 km
  • Playa Fitness Center
    1.9 km
  • Bull Sharks Diving Center
    1.9 km
  • Secret's Capri Pool
    2.0 km
  • Ocean Maya Royale - Adults Only Beach
    2.1 km
  • Casa Vela Beach
    2.8 km
  • Gran Coral Golf
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others

  • Effective January 2025, as mandated by official Government order in Playa del Carmen, Municipality of Solidaridad, an Environmental Fee will apply. This fee is payable directly by the guest at the hotel during check-in.

    Details of the Environmental Fee:

    Currency: Charges are in Mexican Pesos (MXN).
    Fee Type: Occupancy fee per night.
    Exemptions: Children under 12 years old staying with parents are exempt from this fee.
    Breakdown of Environmental Fee (per night, in MXN):
    1 person: $33.94
    2 people: $56.57
    3 people: $73.54
    4 people: $84.86
    5 people: $96.17
    6 people: $107.48
    7 people: $118.80
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)40
  • Airport transfer fee490 USD
Extras
  • Breakfast charge (unless included in room price)70 USD
The property
  • Year property opened2010
  • Number of rooms 161
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants10
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity NameMAYAKOBA THAI SA DE CV

Property announcements

Note that children over six years old will have to pay 50% of adult breakfast. Guests can request an airport transfer for an additional cost. Please contact property directly for further details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Banyan Tree Mayakoba from real guests

Provided by verified guests of

Agoda logo
8.7
  • Location score 9.3 out of 10 and is a high score in Playa Del Carmen
    Location9.3
  • Facilities score 9.1 out of 10 and is a high score in Playa Del Carmen
    Facilities9.1
  • Cleanliness score 8.7 out of 10 and is a high score in Playa Del Carmen
    Cleanliness8.7
  • Service score 8.5 out of 10 and is a high score in Playa Del Carmen
    Service8.5
  • Value for money score 8.2 out of 10 and is a high score in Playa Del Carmen
    Value for money8.2
High score for Playa Del Carmen

Rating

9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Language
Showing 6 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Ranjeet from Germany
    Couple
    Bliss Pool Villa
    Stayed 2 nights in April 2024

    “Best resort I've been too”

    The resort, the villas, the staff, the food, the nature, the experience, it is absolutely perfect. Pamper yourself with Banyan Tree Mayakoba!

    Reviewed May 08, 2024

    Dear Ranjeet, Thank you for recommending us with Agoda Community. It was an honor to hosted you and it is indeed a pleasure to receive such a nice review highlighting our, facilities and services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure. We look forward to welcome you soon in our Sanctuary for the Senses. Kind Regards, Juan Carlos Cardona General Manager Banyan Tree Mayakoba

    Responded May 30, 2024
    Banyan Tree Mayakoba
  2. 10.0
    Exceptional
    Bethany from United States
    Group
    Three Bedroom Family Villa
    Stayed 5 nights in July 2023

    “Highly recommend!”

    Loved it- highly attentive (but not overbearing) staff; they were helpful, pleasant, and we felt well taken care of from the moment we arrived. Sorry to leave…

    Reviewed July 29, 2023

    Dear Bethany, Thank you for your stay at Banyan Tree Mayakoba and thank you for taking the time to share your experience with the Agoda community. It was an honor to host you and it is a real pleasure to receive such a nice review highlighting the professionalism and friendliness of our staff. We go out of our way to make sure our guests are taken care of from the moment they arrive to the moment they leave and I am very proud of the excellent comments. We look forward to welcoming you once again and giving us the opportunity to pamper you in our Sanctuary of the Senses.

    Responded August 03, 2023
    Banyan Tree Mayakoba
  3. 5.2
    Tiffany from United States
    Family with teens
    Three Bedroom Family Residence
    Stayed 5 nights in April 2022

    “Moldy rooms”

    We love Mayakoba, and this was our fourth visit but the family residence we stayed in smelled very moldy…. It gave me a headache. Stay away from family residences!

    Reviewed April 22, 2022
  4. 8.0
    Excellent
    Silke from Mexico
    Couple
    Bliss Pool Villa
    Stayed 2 nights in September 2018

    “Need more activities & Value for money food ”

    There is NO activities planned or organised by the hotel. You should have activities planned (for adults, e.g: Beach Volley Ball, some cardio lessons, yoga lessons, meditation, etc) and for the rates of the hotel there should be available at no cost. Some activities were scheduled but they never happened and no one from the staff was pursuing them. The value for money of the food is not great. At the beach the restaurant is not very good in taste and very expensive. Thai restaurant was OK, however still expensive for what it was. The Italian restaurant was really good. In that case I agree with the value.

    Reviewed September 27, 2018
  5. 8.0
    Excellent
    Henri from Brazil
    Couple
    Bliss Pool Villa
    Stayed 4 nights in July 2024

    “Estadia Banyan Tree”

    Gostamos bastante da nossa estadia, é um hotel que voltaríamos

    Reviewed July 12, 2024

    Dear Henri, Thank you for recommending us with Agoda Community. It was an honor to hosted you and it is indeed a pleasure to receive such a nice review highlighting our, facilities and services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure. We look forward to welcome you soon in our Sanctuary for the Senses. Kind Regards, Juan Carlos Cardona General Manager Banyan Tree Mayakoba

    Responded July 30, 2024
    Banyan Tree Mayakoba
Changed to review page 1

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