Tranquil luxury”

Traveled with our 9 month old daughter. The villas are nice, service excellent. Staff friendly and always understanding. Helpful and gives attention to the little one. Public pool area is great, and private pool was kept nice and clean. Only minor issues were a small table for dining in (signature pool ) villa (outside could be difficult because of season). And an AC unit where we had a hard time finding the sweet spot for the setting. Easily got freezing or too hot. The Ms. had a great evening at the spa. The Mr. found all the dining options superb, really great standard for a food lover. Breakfast buffet is super, and even equipped with kids plates and "silverware". Only negative is the high markup, especially for wine and champagne. A bottle of NV Möet was 2 500 THB _MORE_ than in another international 5* resort we also stayed on the same trip to Phuket.

Amazing holidays”

It was a pleasure to stay at Banyantree at any time of our stay. A truely remarkable experience, absolut friendly dedicated and committed staff good facilities with a great sense for details. We would come again.

The best resort experience I ever had”

It is beyond words to describe the service, first class. I waa looking for a Thai dessert and enquired from tje guest manager as to the whereabouts to find it in Phuket. I found myself surprise by her after my dinner meal... the restaurant presented my desserts I was looking for. Bee, the guest manager, had gone to the local market to pick up for us after her work!

Highly Recommended for Honeymoon Couples”

Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

Relaxing holiday”

This was a little dissapointing. The location and the villas are fine and nice gardens and pool. But the A/C didn't work well, the TV didn't well. The food is not upto standard and very expensive. We ate out in the village as often as we could!

Good”

Very friendly and helpful staff. We stayed in a villa which was beautiful, but noticed that the actual grounds etc were a little dated.

fantastic experiences”

Great services, Great foods, Great villas, enjoyed different types of villas ALL great!

Amazing, true 5 star property”

Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.

Epitome of luxurious vacation ”

If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.

Excellent”

Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.

Will come back again!”

Spent 4 nights at signature pool villa, and found that hotel staff were very attentive to details. Breakfast buffet was of high quality and very delicious! We certainly enjoyed the relaxing and comfy stay at the resort. However, more regular house maintenance was required as we come across water leakage from the roof, shutdown of mirror light in the bathroom and falling-apart-tiles at the bottom of swimming pool.

Fantastic Resort Stay for The Family”

Welcome was warm and friendly. We got checked in within 10 minutes and the reception was kind and mindful of our needs having 2 toddlers along. Our stay at the Grand Pool Villa was also amazing as the kids absolutely enjoyed the pool attached to the villa. Ordering in room dining was also a breeze but was very disappointed with their Thailand Satay dish as it was just bland chicken meat with an even more tasteless peanut sauce to go with it, but oddly enough the grilled chicken dish was done to perfection in texture and scent. Having the bicycle to move around the resort was nice and convenient as the kids pillion rode in the child seat. Access to the beach was also easy as it was only a less than 5 minute walk from the resort exit. Had dinner at the Watercourt restaurant and it was also good except that the entree dishes were quite salty for our liking to the extent that we could not have more than 3 sips of the soup, but they were fair in taking that soup dish out from the final bill. Appreciated. Thereafter we just requested for the main meals to be done with much less salt and it turned out great, especially the grilled pork dish. They seem to have a great knack for great grilled dishes! Breakfast choice was generous and most importantly very fresh, be it with the cooked dishes to the fruits to its yoghurt! For the price we paid, it was everything we expected! Well worth it!

we are definately going back next year!”

it was just "amazing" and i kept saying wow when i saw our villa for the first time. we loved our villa so much except for the view at the pool. our butler Nim was sooooooo nice. thank you so much and please be our butler when we go back next year :) thank you banyan tree!!!

Five star price, three star cleanliness”

The environment and facilities are good. Staff are friendly. Breakfast is quite good. Lots of fruit and juices options. However, the cleanliness is so so as many insects inside room. Mosquito and gecko are common inside room. However, bees, beetle and cockroach is found inside room. May be I have a high expectation on this hotel and compare to other hotel the price are higher than other hotel, so i felt a bit disappointed. If you have early check in and late check out, it may not guarantee. As I arrived at hotel 20 mins before their check in time, they ask us to wait until the check in time, very standardise service but not humanely.

Worth The Money”

Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.

Excellent service ”

The villa is spacious , clean and tidy Only improvement area is the lighting Must try the in villa BBQ and the spa treatment Excellent service and place , will definite choose the same brand in future holiday

Amazing”

We had a signature pool villa, it was amazing !! If you get this category, ask to be in the 700 or otherwise not the one close to the beach but the ones closer to the reception as they are (we believe) newer but still amazing no matter what. Thank you to Celine as well at the reception for making our stay so enjoyable

Privacy perfect”

perfect stay. Total privacy and very quiet. The pool spa villa was big...mlot of space inside and outside. Very romantic every evening and night. The staff surprised us every night with a romantic present.

Fantastic Holidays”

This is a fantastic property, everything was really perfect, from our arrival, the villa, the beach, the food, the staff... Maybe the only thing to improve is the space at the balcony for breakfast, but this is really just a little thing.

Amazing and realxing visit !”

This was a last minute booking and we were not disappointed, the villa was comfortable showing signs of age and minor disrepair. There was all day construction and renovation under way which were not disclosed until we checked in.The staff were all amazing, food was good but very high priced as expected. I would go back and strongly recommend.