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2015
Excellent 8.7
Based on 550 reviews

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About Banyan Tree Phuket

Description

With true 5-star service and amenities, this property is consistently placed at the top of the list for resorts in Asia and around the world. Part of Laguna Phuket, Asia's first integrated resort, guests have access to five spas, a wedding chapel, 30 restaurants and bars, a world-class golf course, and unlimited family adventure. The resort itself offers six dining venues, including everything from award-winning Thai cuisine to Mediterranean. And before you head back home, it would be a sin to not have tried the services of the much acclaimed spa renowned for its treatments inspired from traditional Asian remedies. With a location and amenities that will make you never want to leave, Banyan Tree Phuket promises and delivers the vacation of a lifetime.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course (on site)
  • Hot tub
  • Massage(s)
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground

Access

  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
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Policies

Spa Pool Villa room category is reserved for adult to stay only and unable to add extra bed.

Child and extra bed policy
Children 0-3 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 20 km
Number of Rooms : 135
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1994
Year Hotel Last Renovated: 2015
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Verified traveler reviews

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Excellent



based on 550 reviews
  • Cleanliness 9.0
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 9.1
  • Service 9.2
  • Value for money 8.1
  • Food/Dining 8.5
Sort by
Scott from Hong Kong
Families with young children
Grand Two-Bedroom Pool Villa
Stayed 5 nights in September 2016
Worth The Money
Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.
Reviewed September 26, 2016
john from United States
Families with young children
Grand Two-Bedroom Pool Villa
Stayed 3 nights in August 2016
Needs ALOT of updating. Old, cracked paint everywhere.
Reviewed August 11, 2016
Youbei from United States
Families with older children
Two-Bedroom Villa with Private Double Pool
Stayed one night in August 2016
Our 2 days stay in the double pool villa
We stayed there for two nights. Didn't know that extra child would cost me 3400B extra a night. We had a double pool villa and everything was prepaid. We had paid over $2000 beforehand, yet the hotel still cares about the extra money for the child. A lady even chased to my villa to collect the extra, so we had no choice but to pay. We paid everything in USD and charged it to a Marriot Visa card. The hotel charged $1 to every 32B we spent. This rate is quite expensive, since on the street the ratio is 35B to $1. My villa had two swimming pools. Yet the second one was a mere decoration. Although the hotel sent somebody to pick up leaves everyday, it is never clean and was full of dirt. It became an ideal spot for mosquitos. The lagoon in the front had a lot of mosquitoes too. My children got bitten a lot during the 2-days stay. The family with little children should really consider this problem. The breakfast restaurant was quite crowded. It was hard to believe that a lot of flies would sting on the food that was not covered in such a restaurant. Overall the experience was not as nice as expected. With the money paid, customers should expect something better.
Reviewed August 08, 2016
Annie from Taiwan
Families with young children
Signature Two-Bedroom Pool Villa
Stayed 8 nights in July 2016
Wonderful time
Great experience at banyan tree phuket. Friendly staff and good organization overall.
Reviewed August 04, 2016
so from Hong Kong
Families with older children
Signature Two-Bedroom Pool Villa
Stayed 6 nights in July 2016
Excellent service
The villa is spacious , clean and tidy Only improvement area is the lighting Must try the in villa BBQ and the spa treatment Excellent service and place , will definite choose the same brand in future holiday
Reviewed July 29, 2016
Wing from Hong Kong
Families with young children
Signature Two-Bedroom Pool Villa
Stayed 3 nights in July 2016
Summer fun
Very old
Reviewed July 12, 2016
Ka from Hong Kong
Groups
Signature Pool Villa
Stayed 2 nights in July 2016
Enjoyable!
It will be good if they can introduce those recreation activities that are available in. It is good for direct introduction instead of having an email alert.
Reviewed July 04, 2016
Debora from Indonesia
Couples
Signature Pool Villa
Stayed 4 nights in June 2016
Amazing Anniversary
We spent our 25th Wedding Anniversary here in Banyan Tree Phuket. This was our first trip to Thailand too. Overall experiences were amazing, people are nice and courteous, breakfast contained various selections. The hotel itself is quite far from the city, but if your are looking for quietness and tranquility then it would be a perfect choice. To travel within the hotel there are buggy car for pick up and drop off, or you can use bicycle for duration of your stay.
Reviewed June 28, 2016
Poh from Singapore
Families with older children
Signature Two-Bedroom Pool Villa
Stayed 3 nights in June 2016
Fantastic birthday celebration trip
Thank you to the F&B team! You decorated the dinner table beautifully with roses and orchids for my hubby's birthday celebration. We enjoyed the in Villa BBQ very much. The food was excellent, especially the steak and the de-bone fish. Also, the complimentary chocolate cake complete the lovely night! We are glad we've been visiting Banyan Tree resort for our holidays over the years.
Reviewed June 27, 2016
Liu from China
Couples
Signature Pool Villa
Stayed 5 nights in June 2016
Amazing
We had a signature pool villa, it was amazing !! If you get this category, ask to be in the 700 or otherwise not the one close to the beach but the ones closer to the reception as they are (we believe) newer but still amazing no matter what. Thank you to Celine as well at the reception for making our stay so enjoyable
Reviewed June 25, 2016

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