Banyan Tree Phuket
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8.8
Excellent
10.1% this month
/10
(1237 reviews)See what guests said
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8.3
Excellent
Location rating score
Excellent location - 410 meters to the beach
Parking
FREE
  • Surin Beach4.32 km
  • Phuket Fanta Sea6.15 km
  • Kamala Beach6.33 km
  • Patong Beach12.94 km
  • Karon Beach18.56 km
  • Wat Chalong18.78 km
  • Phuket Big Buddha20.43 km
  • Kata Beach21.12 km
  • Nai Harn Beach26.08 km
  • Promthep Cape28.04 km
  • 5-star Resort
    Free Wi-Fi
    2018

    Banyan Tree Phuket

    33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand, 83110 - See map

    Don't miss out!

    18 travelers are looking at this property right now | 10 travelers have booked today.

    "There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings."
    Kok - June 16, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional service
    9.3 rating for service
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional comfort
    9.1 room quality and comfort
    • Airport transfer

    • 410 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 93% of all properties in Phuket in the last 24 hoursCompared to 12,657 Phuket properties at Agoda for various dates
    Value for money8.4
    Distance to city center15 km
    Location rating8.3
    Nearest airportPhuket International Airport (HKT)
    Distance to airport10.9 km

    Rooms available at Banyan Tree Phuket

    9.1
    Exceptional
    Room comfort & quality
    Grand Two-Bedroom Pool Villa
    Grand Two-Bedroom Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Serenity 3-Bedroom Pool Residence
    Serenity 3-Bedroom Pool Residence
    ...
    • Pool view
    • Balcony/terrace
    • 1 double bed and 2 king bed...
    Enter dates to see prices
    Two-Bedroom Villa with Private Double Pool
    Two-Bedroom Villa with Private Double Pool
    ...
    • Lagoon view
    • Balcony/terrace
    • 1 king bed & 2 single beds ...
    Enter dates to see prices
    Three-Bedroom Villa with Private Double Pool
    Three-Bedroom Villa with Private Double Pool
    ...
    • Lagoon view
    • Balcony/terrace
    • 1 king bed & 2 single beds ...
    Enter dates to see prices
    Banyan Lagoon Pool Villa
    Banyan Lagoon Pool Villa
    ...
    • Room size: 170 m²/1830 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    VILLA GRAND TWO BEDROOOM POOL 2DPKG
    VILLA GRAND TWO BEDROOOM POOL 2DPKG
    ...
      Enter dates to see prices
      VILLA SIGNATURE TWO BEDROOMS POOL 2VPKG
      VILLA SIGNATURE TWO BEDROOMS POOL 2VPKG
      ...
        Enter dates to see prices
        VILLA TWO BEDROOMS DOUBLE POOL 2VDKL
        VILLA TWO BEDROOMS DOUBLE POOL 2VDKL
        ...
          Enter dates to see prices
          Banyan Pool Villa
          Banyan Pool Villa
          ...
          • Room size: 170 m²/1830 ft²
          • Garden view
          • 1 king bed
          Enter dates to see prices
          Grand Lagoon Pool Villa
          Grand Lagoon Pool Villa
          ...
          • Room size: 270 m²/2906 ft²
          • Lagoon view
          • 1 king bed
          Enter dates to see prices

          What people love about Banyan Tree Phuket

          • 8.0
            Very good
            Staff 

            "Superb nature, marvelous facilities and great staffs to enjoy resort to get relaxed."

            TAKEHIRO

            |

            March 19, 2018

          • 9.6
            Exceptional

            "I much preferred this full villa to other nice hotels in downtown area."

            Kyung J.

            |

            November 13, 2018

          • 9.6
            Exceptional

            "Spa Sanctuary villa with unlimited massage is well worth the splurge!"

            Jana

            |

            December 27, 2016

          Property ranking|Compared to 12,657 Phuket properties
          See all rankings
          Service score
          9.3/10
          Cleanliness score
          9.1/10
          Room comfort score
          9.1/10
          Couples review score
          8.8/10
          Better than
          99
          %
          of Phuket properties
          Better than
          99
          %
          of Phuket properties
          Better than
          99
          %
          of Phuket properties
          Better than
          98
          %
          of Phuket properties
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          More about Banyan Tree Phuket

          More about Banyan Tree Phuket

          10.0
          Exceptional

          "Nice breakfast & nice dinner in tre restaurant , free 30 min..."

          man Y.

          |

          May 16, 2016

          Description

          Show less

          Most talked about facilities

          Swimming Pool
          39 mentions
          Breakfast
          23 mentions
          Food & Dining
          20 mentions
          Beach
          15 mentions

          What they offer

          9.6
          Exceptional
          Staff 

          "Amazing therapists, wonderful staff (especially Ms Vipaluck)..."

          Jana

          |

          December 27, 2016

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Asian
          Continental
          Vegetarian
          Vegan
          Gluten-free

          Restaurants on site

          Saffron
          Cuisine:Asian, Thai
          Menu:Buffet
          Watercourt
          Cuisine:International
          Taihei
          Cuisine:Japanese
          Menu:Buffet
          Banyan Cafe
          Cuisine:International, Thai
          Lobby Bar
          Cuisine:Asian, International, Local
          Tre
          Cuisine:Asian, International
          Sands
          Cuisine:American, Grill/BBQ, Mexican
          Menu:Buffet
          Show more

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Banyan Tree Phuket from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (1237)Booking.com Reviews (381)
          8.8
          /
          10
          Excellent
          10.1% this month
          Cleanliness9.1
          Facilities9.0
          Location8.3
          Room comfort and quality9.1
          Service9.3
          Value for money8.4
          High score for Phuket
          Rating
          9+ Exceptional (437)
          8-9 Excellent (206)
          7-8 Very Good (115)
          6-7 Good (43)
          <6 Below Expectation (49)
          Time of the year
          Mar - May (176)
          Jun - Aug (278)
          Sep - Nov (275)
          Dec - Feb (121)
          All guests (1237)
          All room types
          All languages

          Show reviews that mention 

          Showing 850 verified guest comments
          12345
          9.2
          Exceptional
          Magnus from Norway
          Family with young children
          Signature Pool Villa
          Stayed 4 nights in June 2019

          Tranquil luxury”

          Traveled with our 9 month old daughter. The villas are nice, service excellent. Staff friendly and always understanding. Helpful and gives attention to the little one. Public pool area is great, and private pool was kept nice and clean. Only minor issues were a small table for dining in (signature pool ) villa (outside could be difficult because of season). And an AC unit where we had a hard time finding the sweet spot for the setting. Easily got freezing or too hot. The Ms. had a great evening at the spa. The Mr. found all the dining options superb, really great standard for a food lover. Breakfast buffet is super, and even equipped with kids plates and "silverware". Only negative is the high markup, especially for wine and champagne. A bottle of NV Möet was 2 500 THB _MORE_ than in another international 5* resort we also stayed on the same trip to Phuket.

          Reviewed July 22, 2019

          Dear Magnus, It is with pleasure to have you with us on your tranquil luxurious staycation. There is no words to explain how awesome to read the note as yours highlighting excellent service received, friendly and helpful associates as well as of course the super breakfast and pools! We have taken your pricing note into consideration and will definitely look into it for future menus. We can’t wait to welcome you and your family back to Banyan Tree Phuket. Warm regards, Sriram Kailasam Area General Manager

          Responded August 14, 2019
          Banyan Tree Phuket
          9.6
          Exceptional
          Norman from Germany
          Family with teens
          Signature Two-Bedroom Pool Villa
          Stayed 5 nights in July 2019

          Amazing holidays”

          It was a pleasure to stay at Banyantree at any time of our stay. A truely remarkable experience, absolut friendly dedicated and committed staff good facilities with a great sense for details. We would come again.

          Reviewed July 21, 2019

          Dear Norman, It was also an absolute pleasure to host you on your recent stay with us and thanks for the marvelous review. I am thrilled that you had an amazing holidays with us. We would love to welcome you back for another amazing. Warm regards, Sriram Kailasam Area General Manager

          Responded August 01, 2019
          Banyan Tree Phuket
          10.0
          Exceptional
          Winnie from Singapore
          Couple
          Signature Pool Villa
          Stayed 4 nights in May 2019

          The best resort experience I ever had”

          It is beyond words to describe the service, first class. I waa looking for a Thai dessert and enquired from tje guest manager as to the whereabouts to find it in Phuket. I found myself surprise by her after my dinner meal... the restaurant presented my desserts I was looking for. Bee, the guest manager, had gone to the local market to pick up for us after her work!

          Reviewed May 29, 2019

          Dear Winnie, I am absolutely blissful to hear that Banyan Tree Phuket is the best resort experience you ever had! We will share your comment with Khun Bee who can’t wait to welcome you back and show you more of Thailand’s culinary delights! We hope that we will have an opportunity to welcome you again. Warm regards, Sriram Kailasam Area General Manager

          Responded June 04, 2019
          Banyan Tree Phuket
          10.0
          Exceptional
          Nesyamalar from Malaysia
          Couple
          Stayed 1 night in March 2019

          Highly Recommended for Honeymoon Couples”

          Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

          Reviewed April 03, 2019

          Dear Nesyamalar, Thank you for selecting Banyan Tree Phuket to spend your special celebration and congratulations on your wedding. The team and I, appreciate your compliments to our genuine hospitality of the service team members. I am happy to note that your recent stay was a pleasant one most particularly that you enjoyed your session with the rejuvenating spa by our highly trained therapists I and the team look forward to host to you again in the not too distant future. Warm regards, Sriram Kailasam Area General Manager

          Responded April 10, 2019
          Banyan Tree Phuket
          7.2
          Very good
          peter from Hong Kong
          Couple
          Banyan Pool Villa
          Stayed 5 nights in April 2019

          Relaxing holiday”

          This was a little dissapointing. The location and the villas are fine and nice gardens and pool. But the A/C didn't work well, the TV didn't well. The food is not upto standard and very expensive. We ate out in the village as often as we could!

          Reviewed June 04, 2019

          Dear Peter, It such a great pleasure to host you on your stay recently, we highly appreciate your time to provide us your feedback. I noted on the challenges you experienced during you stay with us and I am sorry that they didn’t work as smoothly as they should be. We regret to know the culinary experience was not up to your standards. Nonetheless, those flaws were ironed out right away after being informed. We hope that we will have a great opportunity to deliver you another relaxing holidays and you can reassure that you next visit will be a flawless one. Warm regards, Sriram Kailasam Area General Manager

          Responded June 11, 2019
          Banyan Tree Phuket
          6.8
          Good
          Melanie from Hong Kong
          Family with young children
          Grand Two-Bedroom Pool Villa
          Stayed 2 nights in May 2019

          Good”

          Very friendly and helpful staff. We stayed in a villa which was beautiful, but noticed that the actual grounds etc were a little dated.

          Reviewed July 06, 2019

          Dear Melanie, We appreciate your splendid review and thank you for staying with us on your recent holidays to Phuket! I am delighted to read you enjoyed your beautiful staff and our friendly associates. We are looking forward to welcoming you back in the near future. Warm regards, Sriram Kailasam Area General Manager

          Responded August 09, 2019
          Banyan Tree Phuket
          10.0
          Exceptional
          Dalton from Hong Kong
          Family with teens
          Three-Bedroom Villa with Private Double Pool
          Stayed 2 nights in February 2019

          fantastic experiences”

          Great services, Great foods, Great villas, enjoyed different types of villas ALL great!

          Reviewed June 10, 2019

          Thank you so much for your wonderful review!

          Responded June 18, 2019
          Banyan Tree Phuket
          10.0
          Exceptional
          Gregory from United States
          Couple
          Stayed 3 nights in June 2018

          Amazing, true 5 star property”

          Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.

          Reviewed July 05, 2018

          Dear Gregory, Amazing, true 5 star poperty!! Thank you for your testimony and I am glad that we rated highly in every aspects of your stay, thank you for taking the time to review us to express your thoughts and feelings after yoru rejuvenating experience at our wellness retreat at Banyan Tree Spa Sanctuary. We look forward to your return visit for another round of wellness experience or perhaps to experience the premier luxury product of the DoublePool Villas. As for these details for your next booking. Warm regards, Manuel Lang Hotel Manager

          Responded July 18, 2018
          Banyan Tree Phuket
          8.8
          Excellent
          Kok from United States
          Solo traveler
          Banyan Pool Villa
          Stayed 1 night in June 2018

          Epitome of luxurious vacation ”

          If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.

          Reviewed June 16, 2018

          Dear Kok, Epitome of luxurious vacation!! Thank you for such a delightful summary and for taking the time. I am glad that we have delivered a true "Sanctuary for the Senses". Glad to learn that you managed to make use of the complimentary bikes to explore the large tranquil vicinity of the resort and thank you for noting on the bikes especially on the lighting issues as the bikes are on ongoing maintenance to ensure they are safe at all times. As regards to the beach which is a short distance from some of our Signature Pool Villas, may get very peaceful most times since the many of the guests would prefer to be in their own private pool in their villa, we do have our recreation team on stand by to ensure our guests are taken care of with cold water and towels. We hope to be able to welcome you back for a longer period to properly enjoy the "Sanctuary for the Senses". Warm regards, Manuel Lang Hotel Manager

          Responded July 19, 2018
          Banyan Tree Phuket
          10.0
          Exceptional
          Wayne from Fiji
          Couple
          Stayed 4 nights in November 2017

          Excellent”

          Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.

          Reviewed December 03, 2017
          8.4
          Excellent
          Alvin from Hong Kong
          Couple
          Signature Pool Villa
          Stayed 4 nights in November 2017

          Will come back again!”

          Spent 4 nights at signature pool villa, and found that hotel staff were very attentive to details. Breakfast buffet was of high quality and very delicious! We certainly enjoyed the relaxing and comfy stay at the resort. However, more regular house maintenance was required as we come across water leakage from the roof, shutdown of mirror light in the bathroom and falling-apart-tiles at the bottom of swimming pool.

          Reviewed November 29, 2017
          9.2
          Exceptional
          A.Win from Malaysia
          Family with young children
          Signature Pool Villa
          Stayed 1 night in October 2017

          Fantastic Resort Stay for The Family”

          Welcome was warm and friendly. We got checked in within 10 minutes and the reception was kind and mindful of our needs having 2 toddlers along. Our stay at the Grand Pool Villa was also amazing as the kids absolutely enjoyed the pool attached to the villa. Ordering in room dining was also a breeze but was very disappointed with their Thailand Satay dish as it was just bland chicken meat with an even more tasteless peanut sauce to go with it, but oddly enough the grilled chicken dish was done to perfection in texture and scent. Having the bicycle to move around the resort was nice and convenient as the kids pillion rode in the child seat. Access to the beach was also easy as it was only a less than 5 minute walk from the resort exit. Had dinner at the Watercourt restaurant and it was also good except that the entree dishes were quite salty for our liking to the extent that we could not have more than 3 sips of the soup, but they were fair in taking that soup dish out from the final bill. Appreciated. Thereafter we just requested for the main meals to be done with much less salt and it turned out great, especially the grilled pork dish. They seem to have a great knack for great grilled dishes! Breakfast choice was generous and most importantly very fresh, be it with the cooked dishes to the fruits to its yoghurt! For the price we paid, it was everything we expected! Well worth it!

          Reviewed October 25, 2017

          Dear AikWin, We were honored serving you and your family Your kind words about the happy stay with us is highly appreciated. Thank you for going into detail in the areas where improvement is required, and it is our hope to serve you better in the future. I am glad to see that you were delighted by our family-oriented amenities and services readily available as well as the personalized service from our team. Moreover, it is pleasing that you liked our pool villa, seaside location and the proximity to the sandy beach. Thank you for your compliment of our breakfast quality, I am glad that our Food and Beverage team attentively ensured your satisfaction, please rest assured that our Culinary team will continue to perfect your dining experience. It is a pleasure to be your preferred family holiday destination and we will welcome the chance to create more enjoyable holidays for you. Sincerely, Sriram Kailasam General Manager

          Responded November 02, 2017
          Banyan Tree Phuket
          8.8
          Excellent
          Tae from South Korea
          Couple
          One-Bedroom Villa with Private Double Pool
          Stayed 3 nights in July 2017

          we are definately going back next year!”

          it was just "amazing" and i kept saying wow when i saw our villa for the first time. we loved our villa so much except for the view at the pool. our butler Nim was sooooooo nice. thank you so much and please be our butler when we go back next year :) thank you banyan tree!!!

          Reviewed August 07, 2017

          Dear Tae, Thank you for this lovely review. Apart from the stunning villas, DoublePool Villas are known for excellent personalized service. It is a delight to note that you have been well taken care of by Khun Nim, your personal Villa Host. Please feel free to let us know your preference for the next stay as we will be more than happy to create for you the feeling of home away from home. We hope that it will not be long until your next getaway in our DoublePool Villas! Sincerely, Sriram Kailasam General Manager

          Responded September 01, 2017
          Banyan Tree Phuket
          8.0
          Excellent
          King from Hong Kong
          Couple
          Banyan Pool Villa
          Stayed 2 nights in April 2017

          Five star price, three star cleanliness”

          The environment and facilities are good. Staff are friendly. Breakfast is quite good. Lots of fruit and juices options. However, the cleanliness is so so as many insects inside room. Mosquito and gecko are common inside room. However, bees, beetle and cockroach is found inside room. May be I have a high expectation on this hotel and compare to other hotel the price are higher than other hotel, so i felt a bit disappointed. If you have early check in and late check out, it may not guarantee. As I arrived at hotel 20 mins before their check in time, they ask us to wait until the check in time, very standardise service but not humanely.

          Reviewed April 25, 2017

          Dear KING, Thank you for the opportunity to be in contact with you as soon as we are aware of your concerns following your visit. We are grateful for your positive remarks and apologize for the areas we failed below par. Unfortunately, we have let you down with insects in the villa. You would have been uncomfortable with these harmless creatures that are normally in the gardens outside. The resort is treated by pest control company on a regular basis and our Executive Housekeeper will look into this. Obviously, we cannot tolerate the presence of a cockroach. Standard check in / check out time are in place to have enough time to clean our rather large pool villas before the next guests. It is definitely not intentional to inconvenience our guests. We are happy to release the villas early subject to availability. I am confident that the issues can be rectified. Please give us another opportunity to restore your confidence. Sincerely, Sriram Kailasam General Manag

          Show more
          Banyan Tree Phuket
          9.6
          Exceptional
          Scott from Hong Kong
          Family with young children
          Grand Two-Bedroom Pool Villa
          Stayed 5 nights in September 2016

          Worth The Money”

          Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.

          Reviewed September 26, 2016
          8.8
          Excellent
          so from Hong Kong
          Family with teens
          Signature Two-Bedroom Pool Villa
          Stayed 6 nights in July 2016

          Excellent service ”

          The villa is spacious , clean and tidy Only improvement area is the lighting Must try the in villa BBQ and the spa treatment Excellent service and place , will definite choose the same brand in future holiday

          Reviewed July 29, 2016
          10.0
          Exceptional
          Liu from China
          Couple
          Signature Pool Villa
          Stayed 5 nights in June 2016

          Amazing”

          We had a signature pool villa, it was amazing !! If you get this category, ask to be in the 700 or otherwise not the one close to the beach but the ones closer to the reception as they are (we believe) newer but still amazing no matter what. Thank you to Celine as well at the reception for making our stay so enjoyable

          Reviewed June 25, 2016
          9.3
          Exceptional
          Rene from Switzerland
          Couple
          Stayed 5 nights in December 2014

          Privacy perfect”

          location, staff, villa

          perfect stay. Total privacy and very quiet. The pool spa villa was big...mlot of space inside and outside. Very romantic every evening and night. The staff surprised us every night with a romantic present.

          Reviewed December 18, 2014
          9.7
          Exceptional
          Marco from Italy
          Family with young children
          Grand Two-Bedroom Pool Villa
          Stayed 5 nights in December 2014

          Fantastic Holidays”

          Position, Sense of Privacy, Relax

          This is a fantastic property, everything was really perfect, from our arrival, the villa, the beach, the food, the staff... Maybe the only thing to improve is the space at the balcony for breakfast, but this is really just a little thing.

          Reviewed December 16, 2014
          8.0
          Excellent
          Mark from United States
          Couple
          Banyan Pool Villa
          Stayed 4 nights in October 2014

          Amazing and realxing visit !”

          Pool, Beach, Grounds & Facility

          This was a last minute booking and we were not disappointed, the villa was comfortable showing signs of age and minor disrepair. There was all day construction and renovation under way which were not disclosed until we checked in.The staff were all amazing, food was good but very high priced as expected. I would go back and strongly recommend.

          Reviewed October 23, 2014
          12345
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          Banyan Tree Phuket
          |Excellent 8.8
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          • Excellent location
          • Surin Beach