Highly Recommended for Honeymoon Couples”

Exceptional, everything about this resort is wonderful. We get complimentary honeymoon setup as we went there for our Honeymoon and it was amazing. It's private, quiet, clean, staff were nice and very good breakfast buffet. We even get massage service in our villa and the therapists was amazing.

Banyan Tree Signature Pool Villa”

Pros: Very good buffet breakfast and customer service. Staffs were friendly and always ready to assist. Good amenities. Cons: There were some mosquitoes in the pool. The Banyan Shop is too expensive for one to shop & buy. The convenience store is quite a distance, thus need to book a transport to get there to buy some tidbits or snacks. It can be a hassle, as it is not within a walking distance.

Amazing, true 5 star property”

Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.

Epitome of luxurious vacation ”

If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.

Excellent”

Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.

Will come back again!”

Spent 4 nights at signature pool villa, and found that hotel staff were very attentive to details. Breakfast buffet was of high quality and very delicious! We certainly enjoyed the relaxing and comfy stay at the resort. However, more regular house maintenance was required as we come across water leakage from the roof, shutdown of mirror light in the bathroom and falling-apart-tiles at the bottom of swimming pool.

Fantastic Resort Stay for The Family”

Welcome was warm and friendly. We got checked in within 10 minutes and the reception was kind and mindful of our needs having 2 toddlers along. Our stay at the Grand Pool Villa was also amazing as the kids absolutely enjoyed the pool attached to the villa. Ordering in room dining was also a breeze but was very disappointed with their Thailand Satay dish as it was just bland chicken meat with an even more tasteless peanut sauce to go with it, but oddly enough the grilled chicken dish was done to perfection in texture and scent. Having the bicycle to move around the resort was nice and convenient as the kids pillion rode in the child seat. Access to the beach was also easy as it was only a less than 5 minute walk from the resort exit. Had dinner at the Watercourt restaurant and it was also good except that the entree dishes were quite salty for our liking to the extent that we could not have more than 3 sips of the soup, but they were fair in taking that soup dish out from the final bill. Appreciated. Thereafter we just requested for the main meals to be done with much less salt and it turned out great, especially the grilled pork dish. They seem to have a great knack for great grilled dishes! Breakfast choice was generous and most importantly very fresh, be it with the cooked dishes to the fruits to its yoghurt! For the price we paid, it was everything we expected! Well worth it!

Five star price, three star cleanliness”

The environment and facilities are good. Staff are friendly. Breakfast is quite good. Lots of fruit and juices options. However, the cleanliness is so so as many insects inside room. Mosquito and gecko are common inside room. However, bees, beetle and cockroach is found inside room. May be I have a high expectation on this hotel and compare to other hotel the price are higher than other hotel, so i felt a bit disappointed. If you have early check in and late check out, it may not guarantee. As I arrived at hotel 20 mins before their check in time, they ask us to wait until the check in time, very standardise service but not humanely.

Worth The Money”

Festival Central and Phuket Town is at least half an hour away -- That's probably the only downside about the hotel. - The hotel is surprisingly kid-friendly. We traveled with our 19-month old son and he had a great time. Lots of kids around during breakfast time but that's probably the only time you see them. - The resort is well maintained compared to some of the other resorts in the area. - The spa is world class. - Large in-villa pool. - Quiet beach, nice sand, but too much wind and waves. - Helpful staff, most of them very eager to help. We felt the resort and the experience was well worth the money.

Excellent service ”

The villa is spacious , clean and tidy Only improvement area is the lighting Must try the in villa BBQ and the spa treatment Excellent service and place , will definite choose the same brand in future holiday

Amazing Anniversary”

We spent our 25th Wedding Anniversary here in Banyan Tree Phuket. This was our first trip to Thailand too. Overall experiences were amazing, people are nice and courteous, breakfast contained various selections. The hotel itself is quite far from the city, but if your are looking for quietness and tranquility then it would be a perfect choice. To travel within the hotel there are buggy car for pick up and drop off, or you can use bicycle for duration of your stay.

Amazing”

We had a signature pool villa, it was amazing !! If you get this category, ask to be in the 700 or otherwise not the one close to the beach but the ones closer to the reception as they are (we believe) newer but still amazing no matter what. Thank you to Celine as well at the reception for making our stay so enjoyable

Friendly staff, Beautiful lagoon, Peaceful beach”

staff is very friendly! room has big pool and big villa, traditional sala. beautiful lagoon, peaceful beach and beach staff give us complimentary water, towel. service level is high grade. i love this resort and hope to visit again.:)

Privacy perfect”

perfect stay. Total privacy and very quiet. The pool spa villa was big...mlot of space inside and outside. Very romantic every evening and night. The staff surprised us every night with a romantic present.

Fantastic Holidays”

This is a fantastic property, everything was really perfect, from our arrival, the villa, the beach, the food, the staff... Maybe the only thing to improve is the space at the balcony for breakfast, but this is really just a little thing.

Amazing and realxing visit !”

This was a last minute booking and we were not disappointed, the villa was comfortable showing signs of age and minor disrepair. There was all day construction and renovation under way which were not disclosed until we checked in.The staff were all amazing, food was good but very high priced as expected. I would go back and strongly recommend.

Excellent resort for relax purpose ”

Stayed 4days and good for relax purpose. but If you prefer to do activity, it may be little bit boring. But for me and my wife, it's quite good for us to do relax. Rainy season but it's much better for us to enjoy Pool swimming. 3days with rain with cloud last day was very shine day. So we can do comparision with Rain and Sun shine. Little rain with clody is much better to spend time in Villa. Half day in Patong city is OK. But living cost is very high like massage(1400THB), Tax fee and so on.

It's the "banyan tree"!”

To be one of the earliest banyan tree hotels established in asia, the hotel has its charm and the original banyan tree "DNA". Your relaxation mode gets switched on the moment you step into the lobby. Friendly staff, peaceful and quiet, if you are looking for these three qualities in a hotel in Phuket, need not look further.

(Near) faultless”

This was our third stay at Banyan Tree Phuket, which says something in itself; it really is almost perfect. The only let-downs were around room services: cleaning was done very late in the day and some basics such as mosquito repellent weren't replaced. Also, the 'Sands' restaurant listed in the in-room dining guide hasn't existed for a decade, apparently - surely this could be updated? Other than that, this is an outstanding place where the staff will do anything they can to help.

wonderful”

I've stayed in various Banyan Tree all over Asia and it's one the favourite hotel chains in this part of the world. Wonderful villas, very well maintained and thoroughly cleaned, very attentive and polite staff, good breakfast, nice spa. The only downside would be relatively quiet area that the hotel is situated, so it might be hard to find your place for dinner outside the hotel. Nevertheless, a short cab ride will change the situation. Highly recommended for honeymooners and any couples. Totally worth the price.