"Would recommend going to the local town to eat out where there are superb restaurants (Little Paris is truly excellent as is Opera Restaurante)."
Paul - August 21, 2019
Staff are exceptionally competent, friendly and helpful.
Stephen | May 12, 2017
Stephen | May 12, 2017
410 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||15 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||10.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Banyan Tree Phuket (SHA Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Banyan Tree Phuket (SHA Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Banyan Tree Phuket (SHA Certified) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.
Banyan Tree Phuket (SHA Certified) does permit smoking in some areas and is not 100% smoke-free.
"We are comeback customers and stayed at their signature pool villa for 3 nights."
December 20, 2019
"Breakfast is always delicious and deserves more time for us to taste and enjoy."
December 20, 2019
"We loved the privacy of our accommodation and the private pool very much."
December 20, 2019
With true 5-star service and amenities, this property is consistently placed at the top of the list for resorts in Asia and around the world. Part of Laguna Phuket, Asia's first integrated resort, guests have access to five spas, a wedding chapel, 30 restaurants and bars, a world-class golf course, and unlimited family adventure. The resort itself offers six dining venues, including everything from award-winning Thai cuisine to Mediterranean. And before you head back home, it would be a sin to not have tried the services of the much acclaimed spa renowned for its treatments inspired from traditional Asian remedies. With a location and amenities that will make you never want to leave, Banyan Tree Phuket (SHA Certified) promises and delivers the vacation of a lifetime.
"Staff are still great and extremely helpful and try their be..."
February 13, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Banyan Tree Phuket (SHA Certified)
Show reviews that mention
This is the 1st time we have been in Phuket. My boyfriend and I just got 3 days getaway and we chose Banyan Tree to stay for 1 night. Indeed, It's not enough! Banyan Tree is one of my dream in life and that day was unforgettable. We have booked a spa pool villa and the check-in time was 3pm. We arrived early and check-in at 1pm. It was so surprised that they gave us the floral garland, very fresh and aromatic. Before going to the room, we had cold and hot stone facial in the spa. It was so comfortable and relaxed. The beautician's hands are soft and warm. They treated us foot scrub before facial and the snacks and tea after facial. Staffs are all very nice, friendly and proactive. They always ask how we feel, what we need and what else they can do for us. That is what I never encountered in other hotels before. My boyfriend and Banyan Tree gave me a surprise. They decorated the room with roses and a complimentary champagne. The room and the garden is spacious. There is 3 outdoor pools in the villa, private pool, warm bubble pool and the outdoor tub. We love all of them! They also provide us the complimentary afternoon tea which you can choose to enjoy it in cafe or in-villa. We chose in-villa. After we unpacked the luggage, the staffs were already and set up the afternoon tea for us in the garden. We can enjoy the afternoon tea with the lagoon view. Also, I have booked complimentary in-villa massage.It was so great and make us totally relax and peaceful. Thank you so much! We chose Saffron for dinner because both of us love Thai food so much! The restaurant did not let us down. The food is very special and especially delicious. We had grill shrimp pemolo salad, King prawn, salmon rice roll and Tom Yum goong. We are highly recommend the grill shrimp pemolo salad, very juicy and fresh. They also gave us a small souvenir after the meal. After dinner, the hotel gave us another surprise again!! But I'm not try to tell so as I don't know if other gu
Pricey but this is the Best of the Best”
banyan tree phuket is a super high-end resort that provided us a luxurious, very comfortable and tranquil stay with excellent service. the staff was always very attentive and helpful, providing directions to local conveniences, booking and communicating with the taxi cab drivers. we had a wonderful experience here on our honeymoon and really enjoyed our relaxing stay. the rooms are gorgeous and very comfortable, with a private jacuzzi/hot tub in the backyard. the facilities were very clean, the pool was terrific and the resort itself very scenic, with a private beach. staff cleaned our rooms twice a day and we received a 2 for 1 special at the spa. the spa treatment was much more expensive than most of phuket but by american standards, fairly priced for great service received. breakfast buffet was amazing, with all sorts of local and fresh thai foods, vegetables, fruits and juices. despite being a little far (25-30 minutes from the airport by taxi and 45 minutes from patong), we highly recommend banyan to any honeymooners or couples looking for a romantic get-away, nested away from hectic tourist areas but close enough where you still get that exposure. just note that phuket is twice as pricey as other cities so this will not be the cheap thailand getaway you usually hear about.
a wonderful vacation staying in Banyan Tree Phuket”
We had a wonderful holiday staying in Banyan Tree Phuket. It is the best location for us to play golf and go for other excursion activities. The massage is relaxing, we did twice during our stay. The service was excellent. We had in-villa BBQ dinner. The food was good and service was excellent. We enjoyed the relaxed and privileged atmosphere. This is highly recommended. The restaurants were of high standard. The Saffron and Tre are worth trying. Food was of high quality and ambience was good. The whole resort was very well maintained.
Fantastic Resort and Facilities at Banyan Tree Phuket. *****”
Words are had to describe the Banyan Tree Resort. With all the world traveling I have had, I must say that I truly enjoyed the facilities and separate private double pool villas. We had approximately 1,500 sq ft over looking our infinity disappearing edge lap pool and hot tub. The master bedroom and bathroom were extremely over the top. We had a 2nd pool that surrounded the Master Bedroom on 4 sides with floor to ceiling windows. Excellent black out drapes so must say ‘I slept like a baby” every night. Our Butler named Pam was a special treat. She was so intuned to our needs and drove us around on her buggy to the beach and to tour the attached sister properties. The food and drinks were good. And the large breakfast buffet which is included was complete and yummy. One morning we had breakfast brought to our Villa “Pool side”. It arrived on tine and was very complete with extra amenities we didn’t expect. I just loved it at Banyan Tree and will return on my next trip to Thailand and stay longer. Thank you for making this a memorable vacation. R Brown.
Dear Rita, Thank you for the wonderful comments! We can't wait to welcome you back to Banyan Tree Phuket!
This was our third stay at Banyan Tree Phuket, which says something in itself; it really is almost perfect. The only let-downs were around room services: cleaning was done very late in the day and some basics such as mosquito repellent weren't replaced. Also, the 'Sands' restaurant listed in the in-room dining guide hasn't existed for a decade, apparently - surely this could be updated? Other than that, this is an outstanding place where the staff will do anything they can to help.
Great location with very friendly staff”
We arrived at Hotel late evening and were greeted by very friendly and helpful check in staff member who stayed with us right up to handing over the room. We were upgraded to a Pool Villa which was a great surprise. Location and Eco friendliness of Resort is excellent. Resort was bigger than I expected the Resort has Villas that are very well equipped and very comfortable. Food was excellent although my challenge is the Buffet starter and Dessert at 1200baht then main from A La carte expensive as we rarely eat both a starter and main. This was the only occasion in my opinion when the Banyan Tree did not flex to customer requirements. On every interaction with the staff they were exceptional and friendly and were true to what my Vision of what the Banyan Tree Brand represented to me.
Wonderful stay in the most beautiful villa ever!”
It was wonderful! We loved it very much. Even our 2 kids aged 5 and 11 months old enjoyed it. We booked a pool villa but we were pleasantly surprised when the hotel upgraded us to a double pool villa facing the lake. The view was stunning - beautiful trees, flowers, peaceful lake. And the villa was so spacious, beautifully landscaped, so lush and green and clean. It had a sofa bed in the tv room that the kids could play during the day and the master bedroom opens to a walk in pool . The best was the heated jacuzzi and the infinity swimming pool facing the lake. We had so much fun swimming! The hotel staff are exceptional. We were disappointed when we found out we missed the ice cream man that went around offering free ice cream from 4-5pm . WE called up to ask and we were so happy when a bucket of ice cream and cones were delivered to our room at 6pm! The staff are very friendly and helpful and polite. We had a wonderful holiday and the best villa we've ever stayed in! THank you so much everyone at Banyan Tree!! :)
Very pleasant facilities, not up to par staff”
Yes, it is Banyan Tree, and it is up to its name, I mean almost. Everything was fantastic and wonderful. However some staff members were not so great. Most staff were simply the best, but a few here and there (from restaurants to lobby) were not. Nonetheless, I highly recommend Banyan Tree Phuket, because overall value was great to our family.
Dear 병호, It was a great pleasure to host you recently at Banyan Tree Phuket! I am thrilled that you had a fantastic and wonderful time with us. The team and I are waiting for your return! Warm regards, Sriram Kailasam Area General Manager
We spent our 25th Wedding Anniversary here in Banyan Tree Phuket. This was our first trip to Thailand too. Overall experiences were amazing, people are nice and courteous, breakfast contained various selections. The hotel itself is quite far from the city, but if your are looking for quietness and tranquility then it would be a perfect choice. To travel within the hotel there are buggy car for pick up and drop off, or you can use bicycle for duration of your stay.
FANTASTIC , I read a few reviews saying that this hotel needs renovation. We'll let me say. Yes, you can see some age in the resort. However, in my opinion that is what gives this particular resort the character that it has. This is a true luxury. Being in the luxury vacation rental business myself I know when it's time to update beds, chairs, sofas, etc. However,this is not the case IMO. I did see some top quality furnishings with a couple of marks and scratches but this is what gives fine teak and Mohagony wood it's character. I stayed in a pool suite and the only fault that I could find is that I had to leave. The breakfast was truly phenomenal , the grounds are breathtaking, the staff is amazing and professional. This resort is everything you expect as a "FIVE" STAR" rated resort. I will be returning in two years and this time will do my entire Phuket trip at the Bayan Tree. I stayed at another hotel before moving to the BayanTree and it was great but in no comparison by far to the Bayan Tree. My husband and I wanted to kick ourselves for not doing the entire stay here. Thank you so much again Bayan Tree for the lovely bottle of champagne and elephant candle holder gift for our 5th anniversary. You put the word luxury in its right category . We will see you soon in two years.
Romantic and unforgettable”
Our honeymoon was unforgettable and thanks to banyan tree phuket. We were welcomed by the receptionist as she gave us the welcome bracelet and welcome drink. She escorted us to our room and our room was amazing. Jacuzzi was already served for us to dip in. The bed, so comfy. We just enjoyed our time there. Will def go back there
One word - Superb”
You will fell in love with this place once you step your right (or left) foot on their ground. "Friendly staff" is not enough to describe their staff and the whole "staying" experience is a bliss. it IS expensive, but again, I would still say it's value for money. Some might think the place is a "little bit" worn out/old with that price while there are so many newer hotels. But then, "Banyan tree" still live up to the standard to compensate the "old" side. One small thing to note though, I was staying in the pool villa, and the bed was "lower" then the floor. I like this design but the drawback is, it was quite "dirty" around the area of the bed and the floor (you might need to look at the photo to understand their bed for pool villa), and there was a slight "ant" problem so I can find one or two ants on my bed sometimes. But overall, I still would highly recommend this hotel for couples for a romantic getaway.
I've stayed in various Banyan Tree all over Asia and it's one the favourite hotel chains in this part of the world. Wonderful villas, very well maintained and thoroughly cleaned, very attentive and polite staff, good breakfast, nice spa. The only downside would be relatively quiet area that the hotel is situated, so it might be hard to find your place for dinner outside the hotel. Nevertheless, a short cab ride will change the situation. Highly recommended for honeymooners and any couples. Totally worth the price.
A Touch of Luxury”
as i traveled to thailand, i chose to stay in one of the best hotel known for its beautiful and cozy atmosphere, banyan tree resort. its strategic location with gorgeous room views attracted me and my companion to stay in this resort. within short-driving time, i managed to reach this hotel. as i entered the hotel, i was amazed with the warmth and cozy feeling of the hotel. spacious and tidy room with beautiful view, also the choice of traditional cuisine in the dining area caught our eyes. the choice of tremendous spa facilities in this hotel were one of the kind and it was a perfect place to relieve my tires.
Relaxing, romantic , memorable honeymoon”
We stayed at the sanctuary villa which has 2 bedroom plenty of room for us two, the pool and jacuzzi was great as it is not too cool to swim in the morning n at night, the villa amenities was very impressive with complimentary pouch bag and beach slippers. The spa!!was the creme de la creme of our stayed there, a must do then you stay at Banyan tree, We got the couple massage n its was amazing !! The complimentary breakfast was good they have huge variety from international to asian we love the The choice of having HALAL meat (thank god) .. The only downside of our stay was the charges of private van is quite expensive as they charge per hour, so if you want to go to Fantasy island or simon Cabaret show u better of taking outside taxi, there's one near canal village which operate by 'mafia' but its safe (we got back in one piece)
Excellent Long Weekend!”
We just spent 4 nights at The Banyan Tree, Phuket. It was an amazing experience. The resort is gorgeous and right across the street from a beautiful beach. The staff is fabulously attentive, and the villas are absolutely terrific!
Dear Stacy, Thank you for having selected Banyan Tree Phuket for your holidays and for taking the time to leave us your delightful review. I am glad to read that your long weekend stay was an excellent one from your own private pool villa to the Bang Tao beach and most importantly the genuine sincerity of the staff members. We hope to be able to host you again for another excellent and teriffic stay, perhaps for a longer time at the Banyan Tree Spa Sanctuary or DoublePool Villas. Best regards, Sriram Kailasam General Manager
Casually upscale resort in a good location”
We enjoyed our stay at the Banyan Tree. Upon check-in, we were immediately upgraded to a double bedroom private pool villa. It seems this must be common practice for first time guests, and that's okay with us! We arrived around noon, three hours before check-in and our villa wasn't ready. They showed us to the pool bar to have lunch and by the time we were done a villa was ready. The resort is fairly spread out, so they offer a buggy (golf cart) service to transport you. They were very efficient; we never had to wait more than 5 minutes. We hardly ever saw other guests, except at meal times as most people seemed to prefer using their private villa pools. Several days we were alone on the beach for hours, with the occasional three or four other people. The pools were also very nice and the water perfect. The pools didn't smell chlorinated but the water was so clear and the temperature perfect. They are also very large pools and there is even one that is adults only - a nice quiet space, though very few children were at the resort. The spa was the best spa experience I've ever had. We got the 2 hour scrub & massage package - fanstastic. The staff was very friendly and helpful. The only negative we found were the restaurants. Limited options and the available options were so expensive! We often paid $30 just for a lunch for two people. This was opposite of our time in Bangkok where we could get lunch for less than $15 (two meals & sodas). The breakfast buffet was decent and included in our room price. We were in Phuket in the off-season (read: monsoon) and we only experienced one day of constant rain. For the most part, it rained in the early morning or late evening, which did not hamper our plans at all. Some travelers have said this resort is not 5 star. It is an older 5 star in need of updates. They are working on it & I'm sure in a few years it will be up to 21st century standards. Currently it is a comfortable 4 star as we judge hotels.
Ostentatious villas with attentive service”
the banyan tree is a prestigous group of hotels and this is one of their signature properties. our stay was delightful with a wonderful villa, adjacent to both the lagoon and beach, with private pool and plenty of space. whilst calling for and hopping on-and-off of the eletric buggies can be a touch tedious (bicycles are available too), this is a small price to pay for being able to wallow in spacious surroundings. the only negative from our visit was the over-hyped excursions, sold through the laguna concesion in the foyer. these did not live up to expectations (even more irritating when we were told an hour before departure for an early-morning visit that it was already fully-booked) and tainted the hotel by association.
Worth every penny”
When you are paying per night for a hotel in Thailand, you have high expectations. I am thrilled to say that Banyan Tree actually exceeded my expectations on several levels. The pool villa in which we stayed for 11 nights was stunningly beautiful and perfectly maintained. It was secluded and quiet, so you could relax and enjoy your time in the pool or sitting out by the lagoon. The service was also oustanding, although surprisingly few of the resort staff spoke English well. Other than that small negative, our stay was idyllic. Highly recommend it!
All in all, Banyan Tree Phuket is one of the best hotels in the island: location, facilities, service, guest relations, restaurants, food, etc. are perfect. Expensive but worths every baht spent.