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9.1

Exceptional
/10
(4,076 reviews)See what guests said
View12
Housekeeping2
Food & Dining1
See map

8.1

Excellent

Location rating score

Excellent location - 550 meters from city center
Parking
FREE
Popular landmarks
Oriental Pearl Tower 1.3 km
Shanghai World Financial Center 1.7 km
Shanghai Tower 1.8 km
The Bund (Wai Tan) 1.9 km
Yu Garden (Yuyuan) 2.9 km
Nanjing Lu (Nanjing Road) 3.0 km
Shanghai Museum (Shanghai Bowuguan) 3.8 km
Former French Concession 4.4 km
Shanghai Disneyland 19.1 km
Zhujiajiao Ancient Town 45.6 km
Nearby landmarks
The Bund Historic Area 170 m
Tilanqiao Metro Station 400 m
Shanghai Jewish Refugees Museum 540 m
Huoshan Park 620 m
Yangshupu Road Metro Station 730 m
Ohel Moishe Synagogue 740 m
Shanghai Haiyuan Hospital 790 m
International Cruise Terminal Metro Station 810 m
International Passenger Transport Center 880 m
Dublin Exchange Pub 920 m
Banyan Tree Shanghai On The Bund

"Hotel stuffs are very friendly and breakfast is rich and pleasant."

Wang - December 13, 2021
Riverside Retreat - View Banyan Tree Shanghai On The Bund
 Banyan Tree Shanghai On The Bund
Lobby Banyan Tree Shanghai On The Bund
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Removed from saved list

2021

Banyan Tree Shanghai On The Bund

No19 Gong Ping Road Hongkou District,Shanghai, The Bund and North Bund, Shanghai, China, 200082 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the The Bund and North Bund part of Shanghai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 400 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.5
Location rating8.1
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport17.6 km

Rooms available at Banyan Tree Shanghai On The Bund

Exceptional
Room comfort & quality

9.3

Bund Retreat King Room
...
  • Room size: 62 m²/667 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Riverside Retreat
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Junior Bund Suite
...
  • Room size: 89 m²/958 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Bund Suite
...
  • Room size: 131 m²/1410 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Grand Bund Suite
...
  • Room size: 158 m²/1701 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Themed Room
...
  • Room size: 66 m²/710 ft²
  • 1 king bed
Enter dates to see prices
Banyan Tree Bund Retreat
...
  • Room size: 62 m²/667 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Banyan Tree Bund Oasis With Romantic pool
...
  • Room size: 66 m²/710 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
Riverside Suite
...
  • Room size: 123 m²/1324 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Junior Riverside Suite
...
  • Room size: 77 m²/829 ft²
  • River view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Banyan Tree Shanghai On The Bund have a hot tub?

A hot tub is one of the facilities available at Banyan Tree Shanghai On The Bund.

What time is check-in and check-out at Banyan Tree Shanghai On The Bund?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Banyan Tree Shanghai On The Bund also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Banyan Tree Shanghai On The Bund has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Banyan Tree Shanghai On The Bund?

Wake up to a great buffet breakfast at Banyan Tree Shanghai On The Bund. Adults can enjoy breakfast offered with an additional charge of 256 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Banyan Tree Shanghai On The Bund?

The closest train, metro, or bus station is Tilanqiao Metro Station, 390 m away from Banyan Tree Shanghai On The Bund.

What restaurants are nearby Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund is located in The Bund and North Bund, famous for good restaurants such as Yue Rong JiuLang, Hit Wicket Indian Restaurant and He Ran Ting Hotel.

What popular shopping places are close to Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund is located in The Bund and North Bund area which features shopping places such as Yuyuan Old Street, Bird and flower Market(zhoujiazui road) and Rainbow Square.

What are popular attractions near Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund is located in The Bund and North Bund area, which is famous for attractions such as Yu Garden (Yuyuan), Old Town (Nanshi) and Bund International Architecture Exhibition.

What popular natural sightseeing spots are close to Banyan Tree Shanghai On The Bund?

Banyan Tree Shanghai On The Bund is located in the The Bund and North Bund area, which is famous for natural sightseeing destinations such as Yangshupu Water Plant, Bund Valentine Wall and Ginkgo Tree.

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Explore the neighborhood

What people love about Banyan Tree Shanghai On The Bund

  • 9.6

    Exceptional
    Breakfast

    "Hotel stuffs are very friendly and breakfast is rich and pleasant."

    Wang

    |

    December 13, 2021

  • 10

    Exceptional
    Cleanliness

    "Everything is perfect, room is clean and tidy."

    NING

    |

    October 6, 2020

  • 10

    Exceptional

    "Will definately come back again!"

    NING

    |

    October 6, 2020

Property ranking|Compared to 814 Shanghai properties
See all rankings
Room comfort score
9.3/10
Service score
9/10
Cheapest price score
Cleanliness score
9.1/10
Better than
99
%
of Shanghai properties
Better than
96
%
of Shanghai properties
Better than
96
%
of Shanghai properties
Better than
95
%
of Shanghai properties
Overall rating:

9.1

Exceptional
4,076 reviews
Cleanliness
9.1
Facilities
8.9
Location
8.1
Read all reviews >
What travelers say they love:
Our kids enjoyed the tub overlooking a very nice view.
Christina from China
Family with young children
More about Banyan Tree Shanghai On The Bund

More about Banyan Tree Shanghai On The Bund

Banyan Tree Shanghai On The Bund

Wake up to the wonder of Shanghai with a stay at Banyan Tree Shanghai On The Bund, located only minutes from the heart of the city. Looking for lots of choices? Banyan Tree Shanghai On The Bund spoils you for choices in activities, with its convenient location just 1.8 km from the The Bund (Wai Tan).
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Shanghai.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Shanghai has to offer. Pose in front of Oriental Pearl Tower located 1.2 km away, and you can always show your friends the time you went to Shanghai. Engage in the city's best art at Shanghai Museum (Shanghai Bowuguan) located 3.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

View

12 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Shower
  • Wi-Fi [free]
Food and dining
Restaurants on site

酩苑

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

日本餐厅

  • Menu: Buffet

海怡西餐厅

  • Menu: Buffet
Location
No19 Gong Ping Road Hongkou District,Shanghai, The Bund and North Bund, Shanghai, China, 200082
Excellent
Location

8.1

Airports

  • Shanghai Hongqiao International Airport (SHA)
    17.6 km 37 min drive
  • Shanghai Pudong International Airport (PVG)
    31.0 km 51 min drive

Public transportation

  • Tilanqiao Metro Station
    400 m 7 min walk
  • Yangshupu Road Metro Station
    730 m 12 min walk

Hospital or clinic

  • Shanghai Haiyuan Hospital
    790 m 13 min walk

Shopping

  • South Bund Soft Spinning Material Market
    4.3 km

Convenience store

  • Family Mart
    940 m 14 min drive

Cash withdrawal

  • ATM
    1.6 km 11 min drive
What's nearby

Popular landmarks

  • Oriental Pearl Tower
    1.3 km
  • Shanghai World Financial Center
    1.7 km
  • Shanghai Tower
    1.8 km
  • The Bund (Wai Tan)
    1.9 km
  • Yu Garden (Yuyuan)
    2.9 km
  • Nanjing Lu (Nanjing Road)
    3.0 km
  • Shanghai Museum (Shanghai Bowuguan)
    3.8 km
  • Former French Concession
    4.4 km
  • Shanghai Disneyland
    19.1 km
  • Zhujiajiao Ancient Town
    45.6 km

Nearby landmarks

  • The Bund Historic Area
    170 m
  • Tilanqiao Metro Station
    400 m
  • Shanghai Jewish Refugees Museum
    540 m
  • Huoshan Park
    620 m
  • Yangshupu Road Metro Station
    730 m
  • Ohel Moishe Synagogue
    740 m
  • Shanghai Haiyuan Hospital
    790 m
  • International Cruise Terminal Metro Station
    810 m
  • International Passenger Transport Center
    880 m
  • Dublin Exchange Pub
    920 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum number of visitors is 4 for each room and 6 for suite, and as per government law the visiting time ends by 11:00 PM.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee800 CNY

Extras

  • Breakfast charge (unless included in room price)256 CNY

The property

  • Number of floors12
  • Number of rooms 130
  • Room voltage220
  • Year property opened2011
Property announcements

Guests are required to show a valid government-issued ID card or passport upon check-in.

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Reviews of Banyan Tree Shanghai On The Bund from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.9
Location8.1
Room comfort and quality9.3
Service9.0
Value for money8.5
High score for Shanghai
Rating
9+ Exceptional (104)
8-9 Excellent (56)
7-8 Very Good (45)
6-7 Good (10)
<6 Below Expectation (23)
Time of the year
Mar - May (52)
Jun - Aug (65)
Sep - Nov (61)
Dec - Feb (60)
All guests (410)
All room types
All languages

Show reviews that mention 

Showing 238 verified guest comments
12345
9.6
Exceptional
Sharly from Singapore
Family with young children
Riverside Retreat
Stayed 2 nights in June 2019

Exceptional”

The location is a bit far from the bund, but you can walk about 50mins to the bund. Very tiring. Otherwise you can ride the metro or a taxi from the hotel but don’t ride from the bund to the hotel. It is quite pricey about 50-70 RMB. The staff are so helpful and friendly. They help me in chinese writing to find the restaurant or others. This is will be a note to the taxi driver. The google map is hopeless though depend on the VPN network. The rooftop cafe is fabulous view facing to the shanghai skyline. The room is very spacious and got the bath tub facing the shanghai skyline. I will come back to stay if going to Shanghai again 😘😘😘

Reviewed June 12, 2019

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9.3
Exceptional
Kathy from Singapore
Couple
Banyan Tree Bund Retreat
Stayed 2 nights in March 2014

Wonderful Short Getaway”

Amazing view, wonderful staff and amazing spa experience

Though the hotel isn't located on the busy stretch of Shanghai bund, it provides an amazing view of it. Very suitable for travelers who wish to appreciate the beautiful view less the crowd and buzz. A wonderful gem for relaxation and pampering holiday. The staff are warm, welcoming and often go the extra mile to ensure all our needs are met. Majority of service staff are able to converse in simple English, and to my pleasant surprise, many of them spoke English wonderfully.

Reviewed March 21, 2014

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9.3
Exceptional
Antonio from Hong Kong SAR, China
Couple
Banyan Tree Bund Oasis With Romantic pool
Stayed 1 night in February 2014

Very nice luxury hotel”

Own pluge pool within room, clean, nice deco

I have been a big fan for all Banyan Tree resorts in Thailand and Indonesia. Wanted to try their new hotels in cities. They have kept the high standard of services and tasteful deco, and added a modern touch in the Shanghai hotel. Staffs are helpful and provided good services. Still recommending Banyan Tree as one of my favorite hotel chains.

Reviewed April 24, 2014

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10.0
Exceptional
Dereka
Couple
Banyan Tree Panorama Riverside Retreat
Stayed 2 nights in April 2019

Best hotel stay”

The stay at the Banyan Tree was such a treat. The views of the Bund from the room was absolutely stunning. The room and the facilities were simply divine. What a relaxing weekend.

Reviewed April 18, 2019

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9.2
Exceptional
YIJIE from Australia
Couple
Riverside Retreat
Stayed 2 nights in June 2016

Great service and facilities in the hotel! The spa is the best I had in Asia. ”

Booked the habour view room which we can't see full view across the river. For the people who wants to get better view and be able to see the tower, here is the hint. Book the bund view room ! Will come back again and book bund view next time. Spa is a must in this hotel. Roof top is recommended too. Great view !

Reviewed June 27, 2016

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8.8
Excellent
WEI from Singapore
Couple
Riverside Retreat
Stayed 1 night in February 2017

Spacious and romantic room”

We are able to see the riverside from the room, however, the hotel is not located at the most central location of the bund. The room is great, spacious and romantic. Nice experience~ (but the coffee spoon has stain on it....)

Reviewed March 04, 2017

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8.0
Excellent
Robin from Indonesia
Business traveler
Banyan Tree Bund Retreat
Stayed 1 night in December 2015

Nice Hotel at North Bund”

Room decoration, Bathroom is huge and staff service

My first visit to Banyan Tree Shanghai,, the room is huge , I like their bathroom with Bund View...I will visit again...

Reviewed December 03, 2015

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8.8
Excellent
Antony from Indonesia
Family with young children
Riverside Retreat
Stayed 2 nights in July 2018

Excellent”

Facilities and comfort are banyan tree shanghai strength. Our children love it. It was a clear positioning as a place for relaxing and enjoying your stay after shopping at shanghai

Reviewed July 07, 2018

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9.7
Exceptional
Valentina from Russia
Solo traveler
Banyan Tree Bund Retreat
Stayed 1 night in February 2014

Great view”

view, spa, design

I have stayed 1 night in Banyan tree Hotel, the room is large and beautiful, amazing view from room and bathroom. hotel have special service when they decorate your bathroom at night with roses and candles. spa is wonderfull.

Reviewed April 28, 2014

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9.3
Exceptional
Yip from Hong Kong SAR, China
Solo traveler
Stayed 1 night in December 2013

A very nice New Year Eve experience”

Customer Service

The environemnt overall was nice. Frontdesk staff were very helpful. Gret bund view on the roof top bar and a nice place to spend the New Year Eve.

Reviewed August 17, 2014

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9.3
Exceptional
Marnie from United Kingdom
Couple
Riverside Retreat
Stayed 1 night in October 2015

Amazing experience”

High tech comfortable rooms, cleanliness, staff

Amazing experience love the banyan chain I have stayed in Dubai banyan and Seychelles banyan tree this hotel did not disappoint. I look forward to returning. Staff very professional and caring to each guests requirements.

Reviewed October 08, 2015

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9.2
Exceptional
Su from Singapore
Group
Riverside Retreat
Stayed 3 nights in November 2018

Good accomodation”

Very nice hotel with friendly staff. Location of hotel is abit out of the Bund but still a nice hotel to stay. If u like to have a quiet environment this is a good hotel to stay in.

Reviewed November 30, 2018

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7.7
Very good
TANG from Taiwan
Business traveler
Riverside Retreat
Stayed 1 night in June 2013

quiet and nice place for weekend getaway”

Japanese food, bath tub in room, bund view

very banyan tree style in the city, however, the location is a bit far away from city center. Great bund view from the room. Can hear noises from the hallway when people walking pass by.

Reviewed June 19, 2013

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9.6
Exceptional
Kimberly
Family with teens
Riverside Retreat
Stayed 3 nights in November 2018

First Class all the way”

We loved this hotel. It was absolutely beautiful and the service was impeccable. Would recommend it for sure and will we definitely stay at other Banyan Tree properties..

Reviewed November 21, 2018

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9.0
Exceptional
Hoi from Hong Kong SAR, China
Business traveler
Riverside Retreat
Stayed 1 night in June 2014

very great experience for the stay”

friendly staff, nice view, clean room

more than expected. very great view from our room. but its a little bit difficult to find the location.. and check in took a little bit long time.. but the staff are very friendly and helpful. the room is very clean, and the facilities are great. the price is reasonable and worth to stay in this hotel if you are travelling in Shanghai.

Reviewed June 24, 2014

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9.6
Exceptional
Juhyun
Business traveler
Riverside Retreat
Stayed 2 nights in June 2019

Perfect choice to stay Banyantree”

Best hotel ever in Shanghai, and they all offered me very good service, especially front desk service manager Ms. Lim, thanks to you :) and the night view of waitan in the room was fantastic but also from the roof-top, I would definitely will stay here again for my next business trip to Shanghai, the only reason I give them four star is a location.

Reviewed June 18, 2019

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8.0
Excellent
Dexter from United States
Business traveler
Riverside Retreat
Stayed 1 night in March 2013

Clean and Tranquility ”

Spa Spa Spa

It was a nice away weekend at Tree on the Bund, Location is slightly further away from the Bund but it was a nice peaceful location.

Reviewed January 29, 2014

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7.7
Very good
Susan from United States
Couple
Riverside Retreat
Stayed 1 night in April 2013

Great urban retreat”

clean, spacious room, very nice indoor pool

we were looking for a hotel for a weekend getaway in the city, Banyan tree is a nice choice since we just wanted to stay in the hotel and enjoy the facilities. Everything is pretty much brand new and very clean. The indoor pool is amazing, and the jacuzzi in the room bathroom facing the river view is awesome too. There are not many guests so if you want a quiet weekend, this is the place to go.

Reviewed April 15, 2013

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7.6
Very good
Anne from Australia
Couple
Riverside Retreat
Stayed 1 night in March 2018

Romantic pool room was absolutely beautiful!”

We upgraded to the 'bund oasis with romantic pool' room for a birthday and we were not disappointed! View was amazing - both day and night - and the pool was absolutely the highlight. Room was very neat and clean, amenities were plentiful and TV had a good selection of movies. Very much enjoyed our stay here.

Reviewed May 09, 2018

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7.3
Very good
Hsin-Yen from Taiwan
Solo traveler
Riverside Retreat
Stayed 1 night in July 2015

Good hotel but not impressive”

View, room facility

Unpleasant service during our check-in The bellboy was speaking too loud and made us feel pressure Too aggressive service while we entered hotel This is not the Banyan Tree service I have known Compare to rest of other hotels in Shanghai, this is not a recommended hotel for people who would like to relax

Reviewed July 19, 2015

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