BEST!”

Love this hotel so much! it is already our second stay in this hotel. The view is just superb! Our kids enjoyed the tub overlooking a very nice view. The service is also excellent! They even provided hotel slippers for our kids, so sweet. Will definitely come back again!

Best hotel stay”

The stay at the Banyan Tree was such a treat. The views of the Bund from the room was absolutely stunning. The room and the facilities were simply divine. What a relaxing weekend.

A great way to show friends/family shanghai sites”

Beautiful rooms with beautiful views. We booked this panoramic view room for my parents visit to shanghai. Stunning idea. Everything was great, we had a meal in the western restaurant for dinner and they enjoyed the morning buffet

Amazing experience”

Amazing experience love the banyan chain I have stayed in Dubai banyan and Seychelles banyan tree this hotel did not disappoint. I look forward to returning. Staff very professional and caring to each guests requirements.

very great experience for the stay”

more than expected. very great view from our room. but its a little bit difficult to find the location.. and check in took a little bit long time.. but the staff are very friendly and helpful. the room is very clean, and the facilities are great. the price is reasonable and worth to stay in this hotel if you are travelling in Shanghai.

The perfect place for a quiet retreat”

service: very efficient check-in and service staff personally brought us to the spa to change our massage appointment (we arrived later than expected) and up to our hotel room. he gave us an introduction of the room and the various features. when we requested for pillows from the menu, as we had the dnd sign switched on, the staff put the pillows through a cubbyhole. impressed by their level of service. room: spacious and tastefully furnished with an excellent view. small touches like the incense burner and shoe polish cloth were provided. the bathroom felt as big as the room. the toilet area even had magazines placed for reading and the toilet bowl was very modern with several functions.

Good accomodation”

Very nice hotel with friendly staff. Location of hotel is abit out of the Bund but still a nice hotel to stay. If u like to have a quiet environment this is a good hotel to stay in.

Excellent”

Facilities and comfort are banyan tree shanghai strength. Our children love it. It was a clear positioning as a place for relaxing and enjoying your stay after shopping at shanghai

Romantic pool room was absolutely beautiful!”

We upgraded to the 'bund oasis with romantic pool' room for a birthday and we were not disappointed! View was amazing - both day and night - and the pool was absolutely the highlight. Room was very neat and clean, amenities were plentiful and TV had a good selection of movies. Very much enjoyed our stay here.

Wrongly charged me for Mini-bar use”

This hotel is quite famous within Shanghai, and the views are terrific, but my stay was completely spoiled by the hotel charging my credit card 5 days after check-out for Mini-bar use which was completely incorrect. They didn't even warn me or give me a right of refusal. Now the refund will take 4 weeks to go back to my account. Completely unprofessional and dishonest behaviour.

Spacious and romantic room”

We are able to see the riverside from the room, however, the hotel is not located at the most central location of the bund. The room is great, spacious and romantic. Nice experience~ (but the coffee spoon has stain on it....)

Great service and facilities in the hotel! The spa is the best I had in Asia. ”

Booked the habour view room which we can't see full view across the river. For the people who wants to get better view and be able to see the tower, here is the hint. Book the bund view room ! Will come back again and book bund view next time. Spa is a must in this hotel. Roof top is recommended too. Great view !

awesome stay ”

we stayed for one night and it was an amazing experience. Staff is absolutely amazing and very professional. This hotel is at human size, no crowd or noisy areas. very classy. the room was amazing and the pool inside the room was absolutely fabulous. only drawbacks: bread at breakfast was not too good (the rest was VERY good) and the aircon in the room was a bit approximate when the sun was hitting the panorama window, which is totally acceptable.

Nice view, fantastic room, but poor location”

I been staying at so many hotel before, this is the best view hotel, the hotel room is fantastic and have very nice river view, you can see all those landmark at pudong and night view is really really beautiful. The hotel location is not far away from city central, around 20min to xing tian di, 15min to pudong, is a new area that do not have near by food or 7Eleven, is hard to get a taxi, you have to ask the hotel and call the taxi for you, as there is no taxi going to pass by that area.

Great view”

I have stayed 1 night in Banyan tree Hotel, the room is large and beautiful, amazing view from room and bathroom. hotel have special service when they decorate your bathroom at night with roses and candles. spa is wonderfull.

Very nice luxury hotel”

I have been a big fan for all Banyan Tree resorts in Thailand and Indonesia. Wanted to try their new hotels in cities. They have kept the high standard of services and tasteful deco, and added a modern touch in the Shanghai hotel. Staffs are helpful and provided good services. Still recommending Banyan Tree as one of my favorite hotel chains.

Great hotel, very bad location”

The hotel itself was perfect - the room was amazingly decorated, the gym was great, 3 jacuzzis with different temperatures (however there was a weird noise in the background, probably of the water pumps that was pretty annoying). Check in process was very guest-friendly, sitting, and being served mango juice and biscuits and a hot wet towel. Only problem was location - the hotel is totally in the middle of nowhere. There is a new metro line that goes there (line 12) and the station is 5 minutes walk (pretty deserted and unpleasant area). Since metro operates till 23:00 you will depend on taxis to get on or out the hotel at night. Another weird thing is that the corridors to the rooms are loaded with security cameras, every few steps, as well as the elevators.

best Night View.”

The staff is nice and friendly ,of course. They can speak Eng very well. Nice view but the window of outside there was water stained a bit. So It interrupt to see the view of outside. (but I know its not easy to clean outside of window so I did not ask to do it.) Still nice. and They offered special chocolate muse cake. It was awesome! anyway I am very satisfied.

Wonderful Short Getaway”

Though the hotel isn't located on the busy stretch of Shanghai bund, it provides an amazing view of it. Very suitable for travelers who wish to appreciate the beautiful view less the crowd and buzz. A wonderful gem for relaxation and pampering holiday. The staff are warm, welcoming and often go the extra mile to ensure all our needs are met. Majority of service staff are able to converse in simple English, and to my pleasant surprise, many of them spoke English wonderfully.

Perfect room with amazing views, decent location”

Fantastic rooms with great views and great styling and luxuries. Service was good but with a few hiccups. The location was fine, but few public transport options, and slightly away from sights and restaurants and bars.