Excellent 8.7
Based on 11 reviews

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About this property

Description

For travelers who want to take in the sights and sounds of Phuket, Banyan Tree SPA Sanctuary is the perfect choice. The hotel is not too far from the city center: just 20.0 km away, and it normally takes about 30 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Banyan Tree Golf Club, Laguna Phuket Golf Club, Canal Village Shopping Centre.

Banyan Tree Hotels & Resorts is renowned for its quality services and friendly staff, and Banyan Tree SPA Sanctuary lives up to expectations. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, daily housekeeping, fax machine, gift/souvenir shop, photocopying.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, bathroom phone, free welcome drink, mirror, scale, provided to help guests recharge after a long day. The hotel offers fantastic facilities, including yoga room, hot tub, fitness center, sauna, golf course (on site), to help you unwind after an action-packed day in the city. Banyan Tree SPA Sanctuary is your one-stop destination for quality hotel accommodations in Phuket.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
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Policies

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1700 THB
Check-In From: 03:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 20.0 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 1
Number of Rooms : 12
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2003
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Recent customer comments

Filter by traveler type
Excellent



based on 11 reviews
  • Cleanliness 8.4
  • Facilities 10.0
  • Location 8.0
  • Room Comfort/Standard 9.3
  • Service 9.5
  • Value for money 8.5
  • Food/Dining 8.3
Sort by

Ramson from Singapore
Couples
Spa Villa with Private Pool
Stayed 3 nights in July 2016
It was an awesome experience
2 ~ 5 July 2016 marked one of the best experiences I have had for a long time. As a frequent traveller to exotic locations and accommodations, Banyan Tree Spa Sanctuary is indeed a league of its own. One of the most valuable assets Banyan Tree is their staffs. The reception manager, therapists, room cleaning staffs, buggy drivers, and even general cleaners we meet within the vicinity of the villa, they never fail to smile and greet us. The warm gestures made my partner and I feel especially welcomed. I remember feeling under the weather on the second day of my trip that I had to visit the clinic. Upon returning to my villa, I was pleasantly surprised to receive a beautiful bouquet of flowers and got a well message from the staff members. All the staffs seemed to know that I have been feeling unwell and they will always send their warm regards whenever they see me. Such kind gestures have brought warmth to my heart. The accommodation is absolutely beautiful. We were indulging in the opulence of the villa with the gorgeous lagoon views. The place is well maintained with a touch of Balinese style we absolutely fond of. The turning down service was such a delight. Every night we were treated (with a surprise) with special elements. On the first night, our bedroom was lit with candle lights and a bottle of chilled champagne at out bedside. The second night were were introduced the romantic honey rub in the steam room. On the third night, we were treated with aromatic rose tea and dried mango. It's precisely these special and thoughtful gestures that truly set Banyan Tree worlds apart of its competitions. Banyan Tree Spa Sanctuary does not allow children below the age of 18 so it's perfect for couples who are looking to pamper themselves and romantic getaway.
Reviewed July 07, 2016

Yim from Hong Kong
Couples
Stayed 5 nights in November 2015
It's getting old?
Free 20 mins massage daily, free tea set, free (some) mini bar
Already the third year coming back here, seriously thinking if I still want to go back next year. The mosquitoes seems less than last time I've been here (less, not none). The hotel is really quite old/worn out and can do with A LOT of touch up. During our stay, the TV and the fan broke, the shower room smells like 5 sweaty men working out inside the shower room for 3 hours. The pool is really dirty (and I was stupid enough not to call someone to clean it up). (the pond is quite dirty) The house keeping keep forget "something" every day, refill the mini bar, the foam bath, the matches (but gave us 3 incense to burn), forgot to refill amenities. They will agree a time with you on the daily massage and housekeeping and turn down service. I'm those kind of person whom, if you don't agree a time with me, I'm fine. But if you agree a time with me, you have to stick with the time; which they failed to do so on the first day. We asked for a 10am massage, and we wait for them. Till 10:40 still no one came. I called and then they told me they can't do it at 10am and can we change to 11. I would expect you to call me when you knew you can't make it at 10, not told us ONLY when we called. (same thing happened to the turndown service, we waited, no one came, we called and THEN they tell us the time we choose they cannot make it) It definitely is not a bad hotel, but with that price range, I (maybe greedy) would expect a higher standard.
Reviewed November 19, 2015

Sergio from Chile
Couples
Stayed 4 nights in April 2015
Really outstanding
The staff, the rooms and the food
Unbelievable place. If you are looking for the best, there's no need to look any further. This place is on another level, even when compared to a mandatory oriental or peninsula hotels
Reviewed May 05, 2015

Sok from Macau
Couples
Stayed one night in June 2014
Luxury stay with excellent service.
Great spa, nice gourmet, good stay.
Fantastic. Definitely will come again.
Reviewed July 06, 2014

EUGENE from Singapore
Couples
Stayed 2 nights in June 2014
Quick Few Days Getaway
Quiet Surroundings. Extremely Large Private Space. Very Attentive and Responsive Staff.
The trip was a quick 2 night getaway as taking a longer leave from office was a challenge. First the positives. The villa is huge and the private pool is the largest of all I have seen so far. View is also nice if u get a lake,facing villa. Definitely value for money when compared to other villa,style resorts (free 1,hr massage for 2 pax included in the package). The hotel staff are also very attentive and responsive while the spa therapist are amongst the best I have experienced. Now the negatives. The property is very well maintained but shows signs of aging. A few items (and really only a few) were a little too worn for my liking eg. cushions on outdoor sofa. Secondly, the beach is covered with debris and driftwood (applies to the whole coast rather than the hotel alone). Lastly, there are quite frequent ferries on the lake, allowing them to intrude on your privacy a bit. Overall though the positives far outweigh the negatives and the stay was a very pleasant one.
Reviewed June 19, 2014

Hsiang from Taiwan
Couples
Stayed one night in June 2013
Great villas. Definitely want to go back.
NIce villa room, complimentary spa, quiet surroundings
Reviewed June 28, 2013

TAKAHARU from Japan
Couples
Spa Villa with Private Pool
Stayed 3 nights in September 2016
前回に比べ
前回に比べて無料のスパとアフターヌーンティーがありサービスが向上し建物もリニューアルしていた
Reviewed September 26, 2016

Sungwoo from South Korea
Couples
Stayed 2 nights in June 2015
친절한 서비스 + 최고 풀빌라
직원 서비스, 넓은 개인 풀, 식당
오래된 시설이라고 절대 생각할 수 없는 최고의 시설이었음. 꼭 다시 방문할 예정임
Reviewed June 26, 2015

bin from China
Couples
Stayed 3 nights in January 2014
作为悦榕庄的第一家店,工作人员的服务和笑容另人印象深刻
酒店的奢华布置,服务以及享誉全球的SPA
整个酒店环境贴近大自然,客人每天都会在鸟叫声和微风声中醒来。骑自行车或走在路上,每位工作人员都会向你微笑,悦榕庄的服务真的让人感觉酒店值得这个价钱:每晚开床管家会给你带来不同的小礼物,每天大堂助理都会发邮件给我,告知酒店明天有什么特别的活动,你提出的要求,基本上服务人员都会说“当然可以”,酒店设施虽然有些年份,但奢华的设计,贴心温暖的服务以及美好的自然风光,让人流连忘返,是个渡假放松的好地方!
Reviewed January 23, 2014

Anzhella from Russia
Couples
Stayed 11 nights in August 2013
Уникальная атмосфера романтики и любви для двоих
Невероятный дизайн вилл, большое количество приятных сюрпризов для гостей вилл, невероятно дружелюбный и профессиональный персонал отеля любого уровня
Сказка для двоих! На вилле была создана такая превосходная атмосфера, что весь мир за ее пределами уже мало интересовал! Усли вы хотите насладиться друг другом, тогда это лучшее место на земле! Во всяком случае этот отель сделал для этого все и даже немного больше...
Reviewed August 24, 2013



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