Banyan Tree SPA Sanctuary

Banyan Tree SPA Sanctuary

33,33/27 Moo 4 Srisoonthorn Road,, Bang Thao, Phuket, Thailand, 83110
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    Banyan Tree SPA Sanctuary Reviews

    8.9
    Excellent
    /10
    (27 reviews)See what guests said
    10.0
    Exceptional

    "The staff are amazing."

    michelle

    -

    August 11, 2018

    9.5
    Exceptional service

    Things you’ll love about Banyan Tree SPA Sanctuary

    Things you'll love

    • Airport transfer

    • 350 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - 350 meters to the beach
    Nearby
    Popular
  • Bang Tao Beach750 m
  • Banyan Tree Golf Club810 m
  • Laguna Phuket Golf Club860 m
  • Canal Village Shopping Centre1.14 km
  • Phuket International Horse Club1.9 km
  • Oasis Spa Turquoise Cove1.92 km
  • Bampot Kitchen & Bar2.17 km
  • Milan Tailor Ltd2.2 km
  • Tawai Thai Cooking School2.26 km
  • The Frying Kiwi Eatery Bar2.4 km
  • Value for money8.8
    Distance to city center20.0 km
    Location rating8.5
    Nearest airportPhuket International Airport (HKT)
    Distance to airport10.7 km

    Rooms available at Banyan Tree SPA Sanctuary

    9.3
    Exceptional
    Room comfort & quality
    Spa Villa with Private Pool and Unlimited Massage
    Spa Villa with Private Pool and Unlimited Massage
    ...
    • Pool view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Spa Pool Villa
    Spa Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
    Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Room with Double Bed
    Room with Double Bed
    ...
      Enter dates to see prices
      Room CAPACITY 9
      Room CAPACITY 9
      ...
        Enter dates to see prices
        Villa Pool View Two Bedrooms
        Villa Pool View Two Bedrooms
        ...
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          Double Single Use Standard
          Double Single Use Standard
          ...
            Enter dates to see prices
            Standard Villa
            Standard Villa
            ...
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              Twin Standard
              Twin Standard
              ...
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                Bed in dormitory FEMALE ROOM
                Bed in dormitory FEMALE ROOM
                ...
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                  Have a question for Banyan Tree SPA Sanctuary?

                  What people love about Banyan Tree SPA Sanctuary

                  • 10.0
                    Exceptional

                    "Awesome experience, all you can spa!"

                    Jimmy

                    |

                    September 3, 2017

                  • 10.0
                    Exceptional

                    "Very attentive, kind and helpful staff!"

                    Jimmy

                    |

                    September 3, 2017

                  • 10.0
                    Exceptional

                    "Convenient location with options to local food, supermarket, local Friday night market!"

                    Jimmy

                    |

                    September 3, 2017

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                  More about Banyan Tree SPA Sanctuary

                  More about Banyan Tree SPA Sanctuary

                  10.0
                  Exceptional

                  "Unlimited massage in thevilla is the biggest draw ! And the..."

                  Linda

                  |

                  September 11, 2017

                  An overview

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                  What they offer

                  10.0
                  Exceptional

                  "This resort is just a PERFECT retreat holiday."

                  doug

                  |

                  August 1, 2018

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

                  Guests can choose from 50 different wellness activities which are included in the room rate. For more details, please contact the property directly.
                  Various parts of the property will be undergoing renovation from July 1, 2018 to October 31, 2019 (excluding December 23, 2018 to January 9, 2019). There will be some areas affected by the noise from 09:00 AM to 06:00 PM. For further queries, please contact the property directly.

                  Reviews of Banyan Tree SPA Sanctuary from real guests

                  Agoda Reviews (27)Booking.com Reviews (30)
                  8.9
                  /
                  10
                  Excellent
                  Cleanliness8.7
                  Facilities9.3
                  Location8.5
                  Room comfort and quality9.3
                  Service9.5
                  Value for money8.8
                  Provided by verified guests of Agoda
                  All languages
                  All guests (27)
                  Showing 18 verified guest comments
                  10.0
                  Exceptional
                  michelle from Australia
                  Couple
                  Stayed 4 nights in August 2018

                  Absolute Luxury”

                  From the moment we walked through the doors of the Banyan Tree Spa Sanctuary all our cares melted away. The staff are amazing. So helpful and friendly. They anticipated our every need before us and ensured our stay was super relaxing. The therapists we encountered were definitely some of the best trained i have ever encountered. Afternoon tea served daily in your own pool villa overlooking the lagoon and buggies to drive you anywhere you want to go throughout the resort. Cant recommend highly enough.

                  Reviewed August 11, 2018
                  10.0
                  Exceptional
                  doug from United Kingdom
                  Couple
                  Stayed 8 nights in July 2018

                  excellent resortonly fault the quality of the afternoon tea”

                  This resort is just a PERFECT retreat holiday. will return soon

                  Reviewed August 01, 2018
                  10.0
                  Exceptional
                  Linda from Singapore
                  Couple
                  Stayed 1 night in September 2017

                  Great staff great massage. ”

                  Unlimited massage in thevilla is the biggest draw ! And the masseus were very skillful! Will be back for sure

                  Reviewed September 11, 2017

                  Dear Linda, I would like to express our gratitude for your visit and your gracious words. We are thrilled to see that you have become a big fan of our Spa Sanctuary, personally it is my favorite one too! The unlimited in-villa spa treatment is a unique selling point and highlight of our Spa Pool Villas. We are excitedly looking forward to your return for another rejuvenating stay! Sincerely, Sriram Kailasam General Manager

                  Responded September 28, 2017
                  Banyan Tree SPA Sanctuary
                  10.0
                  Exceptional
                  Jimmy from Hong Kong
                  Couple
                  Stayed 3 nights in August 2017

                  Exceptional”

                  Awesome experience, all you can spa! Very attentive, kind and helpful staff! Convenient location with options to local food, supermarket, local Friday night market!

                  Reviewed September 03, 2017

                  Dear Jimmy, We are delighted that you appreciate the experience at our Spa Sanctuary. Thank you for highlighting the unlimited in-villa treatments and our attentive Banyan Tree service. With ideal location, it is nice to read that you enjoyed visiting the thriving local village with many shopping and dining options right at the complex’s door steps. We hope that you will revisit the island and enjoy next spa break with us again at Banyan Tree Phuket. Sincerely, Sriram Kailasam General Manager

                  Responded October 04, 2017
                  Banyan Tree SPA Sanctuary
                  9.2
                  Exceptional
                  Ramson from Singapore
                  Couple
                  Stayed 3 nights in July 2016

                  It was an awesome experience”

                  2 ~ 5 July 2016 marked one of the best experiences I have had for a long time. As a frequent traveller to exotic locations and accommodations, Banyan Tree Spa Sanctuary is indeed a league of its own. One of the most valuable assets Banyan Tree is their staffs. The reception manager, therapists, room cleaning staffs, buggy drivers, and even general cleaners we meet within the vicinity of the villa, they never fail to smile and greet us. The warm gestures made my partner and I feel especially welcomed. I remember feeling under the weather on the second day of my trip that I had to visit the clinic. Upon returning to my villa, I was pleasantly surprised to receive a beautiful bouquet of flowers and got a well message from the staff members. All the staffs seemed to know that I have been feeling unwell and they will always send their warm regards whenever they see me. Such kind gestures have brought warmth to my heart. The accommodation is absolutely beautiful. We were indulging in the opulence of the villa with the gorgeous lagoon views. The place is well maintained with a touch of Balinese style we absolutely fond of. The turning down service was such a delight. Every night we were treated (with a surprise) with special elements. On the first night, our bedroom was lit with candle lights and a bottle of chilled champagne at out bedside. The second night were were introduced the romantic honey rub in the steam room. On the third night, we were treated with aromatic rose tea and dried mango. It's precisely these special and thoughtful gestures that truly set Banyan Tree worlds apart of its competitions. Banyan Tree Spa Sanctuary does not allow children below the age of 18 so it's perfect for couples who are looking to pamper themselves and romantic getaway.

                  Reviewed July 07, 2016
                  5.3
                  Yim from Hong Kong
                  Couple
                  Stayed 5 nights in November 2015

                  It's getting old?”

                  Free 20 mins massage daily, free tea set, free (some) mini bar

                  Already the third year coming back here, seriously thinking if I still want to go back next year. The mosquitoes seems less than last time I've been here (less, not none). The hotel is really quite old/worn out and can do with A LOT of touch up. During our stay, the TV and the fan broke, the shower room smells like 5 sweaty men working out inside the shower room for 3 hours. The pool is really dirty (and I was stupid enough not to call someone to clean it up). (the pond is quite dirty) The house keeping keep forget "something" every day, refill the mini bar, the foam bath, the matches (but gave us 3 incense to burn), forgot to refill amenities. They will agree a time with you on the daily massage and housekeeping and turn down service. I'm those kind of person whom, if you don't agree a time with me, I'm fine. But if you agree a time with me, you have to stick with the time; which they failed to do so on the first day. We asked for a 10am massage, and we wait for them. Till 10:40 still no one came. I called and then they told me they can't do it at 10am and can we change to 11. I would expect you to call me when you knew you can't make it at 10, not told us ONLY when we called. (same thing happened to the turndown service, we waited, no one came, we called and THEN they tell us the time we choose they cannot make it) It definitely is not a bad hotel, but with that price range, I (maybe greedy) would expect a higher standard.

                  Reviewed November 19, 2015
                  10.0
                  Exceptional
                  Sergio from Chile
                  Couple
                  Stayed 4 nights in April 2015

                  Really outstanding ”

                  The staff, the rooms and the food

                  Unbelievable place. If you are looking for the best, there's no need to look any further. This place is on another level, even when compared to a mandatory oriental or peninsula hotels

                  Reviewed May 05, 2015
                  8.7
                  Excellent
                  Sok from Macau
                  Couple
                  Stayed 1 night in June 2014

                  Luxury stay with excellent service.”

                  Great spa, nice gourmet, good stay.

                  Fantastic. Definitely will come again.

                  Reviewed July 06, 2014
                  8.3
                  Excellent
                  EUGENE from Singapore
                  Couple
                  Stayed 2 nights in June 2014

                  Quick Few Days Getaway”

                  Quiet Surroundings. Extremely Large Private Space. Very Attentive and Responsive Staff.

                  The trip was a quick 2 night getaway as taking a longer leave from office was a challenge. First the positives. The villa is huge and the private pool is the largest of all I have seen so far. View is also nice if u get a lake,facing villa. Definitely value for money when compared to other villa,style resorts (free 1,hr massage for 2 pax included in the package). The hotel staff are also very attentive and responsive while the spa therapist are amongst the best I have experienced. Now the negatives. The property is very well maintained but shows signs of aging. A few items (and really only a few) were a little too worn for my liking eg. cushions on outdoor sofa. Secondly, the beach is covered with debris and driftwood (applies to the whole coast rather than the hotel alone). Lastly, there are quite frequent ferries on the lake, allowing them to intrude on your privacy a bit. Overall though the positives far outweigh the negatives and the stay was a very pleasant one.

                  Reviewed June 19, 2014
                  7.3
                  Very good
                  Hsiang from Taiwan
                  Couple
                  Stayed 1 night in June 2013

                  Great villas. Definitely want to go back. ”

                  NIce villa room, complimentary spa, quiet surroundings
                  Reviewed June 28, 2013
                  10.0
                  Exceptional
                  TAKAHARU from Japan
                  Couple
                  Stayed 3 nights in September 2016

                  前回に比べ”

                  前回に比べて無料のスパとアフターヌーンティーがありサービスが向上し建物もリニューアルしていた

                  Reviewed September 26, 2016
                  6.8
                  Good
                  Wai from Hong Kong
                  Couple
                  Stayed 2 nights in October 2017

                  軟件一流,但硬件陳舊”

                  酒店獲得五星,一定有原因。酒店內的服務良好,無論是打掃房間的,以至是做SPA的人,每個都很用心的提供服務。可惜的是,酒店開幕已久,硬件上,例如泳池,房間的佈置,都有點陳舊,令我有點失望。雖然如此,由於服務人員的良好態度,我仍可以在這裡渡過快樂時光。

                  Reviewed October 28, 2017

                  Dear Wai, We are truly appreciative of your visit and your kind words. With our long history of successful operation, we are aware of the greater attention required for the hardware and we continuously restore and refresh our property with regular upkeep and renovation. We take pride in being a flagship resort of Banyan Tree, and the true wow factor that remains us as the island’s top choice is undoubtedly our service culture. We are motivated by your feedback to be a better resort and keep working on maintaining our property. I am very confident that the hardware will continue to match our service. Great hospitality stands the test of time, on behalf of the whole team, thank you tremendously for your encouragement. Sincerely, Sriram Kailasam General Manager

                  Responded November 02, 2017
                  Banyan Tree SPA Sanctuary
                  9.6
                  Exceptional
                  Jae from South Korea
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 1 night in March 2019

                  최고의 하루를 보낼수 있습니다!”

                  하루 한번의 마사지로 피로를 풀며 웰니스 프로그램을 즐기고 수영을 하게되면 정말 완벽한 하루가 시작되고 끝납니다! 무조건 이용해보세요 정말 만족 스러우실겁니다!

                  Reviewed March 31, 2019
                  9.3
                  Exceptional
                  Sungwoo from South Korea
                  Couple
                  Stayed 2 nights in June 2015

                  친절한 서비스 + 최고 풀빌라”

                  직원 서비스, 넓은 개인 풀, 식당

                  오래된 시설이라고 절대 생각할 수 없는 최고의 시설이었음. 꼭 다시 방문할 예정임

                  Reviewed June 26, 2015
                  9.2
                  Exceptional
                  huang from China
                  Couple
                  Stayed 2 nights in January 2017

                  值得一去”

                  去住吧,不解释

                  Reviewed May 18, 2017

                  尊敬的贵宾, 感谢你的简短而宝贵的反馈。 它激励我们继续为我们的客人提供热情好客的服务。 希望,你会在最近的将来再次成为我们的客人。 真诚地, Sriram Kailasam 总经理

                  Responded June 14, 2017
                  Banyan Tree SPA Sanctuary
                  8.7
                  Excellent
                  bin from China
                  Couple
                  Stayed 3 nights in January 2014

                  作为悦榕庄的第一家店,工作人员的服务和笑容另人印象深刻”

                  酒店的奢华布置,服务以及享誉全球的SPA

                  整个酒店环境贴近大自然,客人每天都会在鸟叫声和微风声中醒来。骑自行车或走在路上,每位工作人员都会向你微笑,悦榕庄的服务真的让人感觉酒店值得这个价钱:每晚开床管家会给你带来不同的小礼物,每天大堂助理都会发邮件给我,告知酒店明天有什么特别的活动,你提出的要求,基本上服务人员都会说“当然可以”,酒店设施虽然有些年份,但奢华的设计,贴心温暖的服务以及美好的自然风光,让人流连忘返,是个渡假放松的好地方!

                  Reviewed January 23, 2014
                  9.7
                  Exceptional
                  Anzhella from Russia
                  Couple
                  Stayed 11 nights in August 2013

                  Уникальная атмосфера романтики и любви для двоих”

                  Невероятный дизайн вилл, большое количество приятных сюрпризов для гостей вилл, невероятно дружелюбный и профессиональный персонал отеля любого уровня

                  Сказка для двоих! На вилле была создана такая превосходная атмосфера, что весь мир за ее пределами уже мало интересовал! Усли вы хотите насладиться друг другом, тогда это лучшее место на земле! Во всяком случае этот отель сделал для этого все и даже немного больше...

                  Reviewed August 24, 2013
                  10.0
                  Exceptional
                  LAI from United Kingdom
                  Couple
                  Stayed 1 night in October 2016

                  超讚”

                  是一間以住客為中心的超讚酒店。 對住客提供貼心服務。 是一間要親身體驗過才明白服務之佳完美酒店。

                  Reviewed November 20, 2016
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                  Banyan Tree SPA Sanctuary
                  |Excellent 8.9
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