This property is in high demand!
Last booked 9 hours ago
350 meters to the beach
Free Wi-Fi in all rooms!
Last booked 9 hours ago
|Value for money||9.0|
|Distance to city center||20.0 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||10.7 km|
"Convenient location with options to local food, supermarket, local Friday night market!"
September 3, 2017
"The warm gestures made my partner and I feel especially welcomed."
July 7, 2016
"The accommodation is absolutely beautiful."
July 7, 2016
"Awesome experience, all you can spa!"
September 3, 2017
For travelers who want to take in the sights and sounds of Phuket, Banyan Tree SPA Sanctuary is the perfect choice. The city center is merely 20.0 km away and the airport can be reached within 30 minutes. With the city's main attractions such as Banyan Tree Golf Club, Laguna Phuket Golf Club, Canal Village Shopping Centre within close reach, visitors to the hotel will just love its location.
Banyan Tree SPA Sanctuary offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, postal service.
Guests can choose from 12 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including yoga room, hot tub, fitness center, sauna, golf course (on site), to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Banyan Tree SPA Sanctuary the perfect base from which to enjoy your stay in Phuket.
"Very attentive, kind and helpful staff!"
September 3, 2017
Children and extra beds
Minimum age of guests is: 12 year(s).
Extra beds are dependent on the room you choose. Please ask the property for more details.
Banyan Tree SPA Sanctuary
Best Pool Villa hotel in Phuket”
We had bit of an unpleasant experience over check-in but thanks to wonderful manager Ms Anchana who has great communication and problem solving skills. She was willing to listen and understand my feelings. As soon as we entered our villa, we were so satisfied with the room, gardens and the pool which were meticulously and beautifully decorated. I have stayed in many different hotels in Phuket and I have to say this is the best one and I am definitely going to return. Pros: - Beautifully decorated private villas in peaceful atmosphere - Large practically designed pool compared to other pool villas in Phuket - Spacious room and heavenly bed Cons - Saffron restaurant dinner set menu was disappointing (service was great but foods were not) - Great services but speed is bit slow compared to other hotels - Lobby can get hot and it might become uncomfortable especially over slow check-in process
Wonderful hospitality and villa environment”
Me and my wife were having a 4 days short trip to Phuket, stay at Banyan Tree Spa Sanctuary. The in-villa private pool is quite big with Jacuzzi and we could literally swim in there. Calming and tranquillising environment in the villa would surely let you relax your mind and body. Daily massage package is surely worth the money. Masseurs are all professionally trained. All staff we met inside the resort are very professional, helpful and welcoming. We would recommend the resort for families and couples.
Dear Elton, Thank you for your review and recommending us to the fellow travelers, we look forward to welcoming you back to Banyan Tree Phuket! Warm regards, Sriram Kailasam Area General Manager
From the moment we walked through the doors of the Banyan Tree Spa Sanctuary all our cares melted away. The staff are amazing. So helpful and friendly. They anticipated our every need before us and ensured our stay was super relaxing. The therapists we encountered were definitely some of the best trained i have ever encountered. Afternoon tea served daily in your own pool villa overlooking the lagoon and buggies to drive you anywhere you want to go throughout the resort. Cant recommend highly enough.
excellent resortonly fault the quality of the afternoon tea”
This resort is just a PERFECT retreat holiday. will return soon
Great staff great massage. ”
Unlimited massage in thevilla is the biggest draw ! And the masseus were very skillful! Will be back for sure
Dear Linda, I would like to express our gratitude for your visit and your gracious words. We are thrilled to see that you have become a big fan of our Spa Sanctuary, personally it is my favorite one too! The unlimited in-villa spa treatment is a unique selling point and highlight of our Spa Pool Villas. We are excitedly looking forward to your return for another rejuvenating stay! Sincerely, Sriram Kailasam General Manager
Awesome experience, all you can spa! Very attentive, kind and helpful staff! Convenient location with options to local food, supermarket, local Friday night market!
Dear Jimmy, We are delighted that you appreciate the experience at our Spa Sanctuary. Thank you for highlighting the unlimited in-villa treatments and our attentive Banyan Tree service. With ideal location, it is nice to read that you enjoyed visiting the thriving local village with many shopping and dining options right at the complex’s door steps. We hope that you will revisit the island and enjoy next spa break with us again at Banyan Tree Phuket. Sincerely, Sriram Kailasam General Manager
It was an awesome experience”
2 ~ 5 July 2016 marked one of the best experiences I have had for a long time. As a frequent traveller to exotic locations and accommodations, Banyan Tree Spa Sanctuary is indeed a league of its own. One of the most valuable assets Banyan Tree is their staffs. The reception manager, therapists, room cleaning staffs, buggy drivers, and even general cleaners we meet within the vicinity of the villa, they never fail to smile and greet us. The warm gestures made my partner and I feel especially welcomed. I remember feeling under the weather on the second day of my trip that I had to visit the clinic. Upon returning to my villa, I was pleasantly surprised to receive a beautiful bouquet of flowers and got a well message from the staff members. All the staffs seemed to know that I have been feeling unwell and they will always send their warm regards whenever they see me. Such kind gestures have brought warmth to my heart. The accommodation is absolutely beautiful. We were indulging in the opulence of the villa with the gorgeous lagoon views. The place is well maintained with a touch of Balinese style we absolutely fond of. The turning down service was such a delight. Every night we were treated (with a surprise) with special elements. On the first night, our bedroom was lit with candle lights and a bottle of chilled champagne at out bedside. The second night were were introduced the romantic honey rub in the steam room. On the third night, we were treated with aromatic rose tea and dried mango. It's precisely these special and thoughtful gestures that truly set Banyan Tree worlds apart of its competitions. Banyan Tree Spa Sanctuary does not allow children below the age of 18 so it's perfect for couples who are looking to pamper themselves and romantic getaway.
It's getting old?”
Already the third year coming back here, seriously thinking if I still want to go back next year. The mosquitoes seems less than last time I've been here (less, not none). The hotel is really quite old/worn out and can do with A LOT of touch up. During our stay, the TV and the fan broke, the shower room smells like 5 sweaty men working out inside the shower room for 3 hours. The pool is really dirty (and I was stupid enough not to call someone to clean it up). (the pond is quite dirty) The house keeping keep forget "something" every day, refill the mini bar, the foam bath, the matches (but gave us 3 incense to burn), forgot to refill amenities. They will agree a time with you on the daily massage and housekeeping and turn down service. I'm those kind of person whom, if you don't agree a time with me, I'm fine. But if you agree a time with me, you have to stick with the time; which they failed to do so on the first day. We asked for a 10am massage, and we wait for them. Till 10:40 still no one came. I called and then they told me they can't do it at 10am and can we change to 11. I would expect you to call me when you knew you can't make it at 10, not told us ONLY when we called. (same thing happened to the turndown service, we waited, no one came, we called and THEN they tell us the time we choose they cannot make it) It definitely is not a bad hotel, but with that price range, I (maybe greedy) would expect a higher standard.
Really outstanding ”
Unbelievable place. If you are looking for the best, there's no need to look any further. This place is on another level, even when compared to a mandatory oriental or peninsula hotels
Luxury stay with excellent service.”
Fantastic. Definitely will come again.
Quick Few Days Getaway”
The trip was a quick 2 night getaway as taking a longer leave from office was a challenge. First the positives. The villa is huge and the private pool is the largest of all I have seen so far. View is also nice if u get a lake,facing villa. Definitely value for money when compared to other villa,style resorts (free 1,hr massage for 2 pax included in the package). The hotel staff are also very attentive and responsive while the spa therapist are amongst the best I have experienced. Now the negatives. The property is very well maintained but shows signs of aging. A few items (and really only a few) were a little too worn for my liking eg. cushions on outdoor sofa. Secondly, the beach is covered with debris and driftwood (applies to the whole coast rather than the hotel alone). Lastly, there are quite frequent ferries on the lake, allowing them to intrude on your privacy a bit. Overall though the positives far outweigh the negatives and the stay was a very pleasant one.
Great villas. Definitely want to go back. ”
Dear Wai, We are truly appreciative of your visit and your kind words. With our long history of successful operation, we are aware of the greater attention required for the hardware and we continuously restore and refresh our property with regular upkeep and renovation. We take pride in being a flagship resort of Banyan Tree, and the true wow factor that remains us as the island’s top choice is undoubtedly our service culture. We are motivated by your feedback to be a better resort and keep working on maintaining our property. I am very confident that the hardware will continue to match our service. Great hospitality stands the test of time, on behalf of the whole team, thank you tremendously for your encouragement. Sincerely, Sriram Kailasam General Manager
최고의 하루를 보낼수 있습니다!”
하루 한번의 마사지로 피로를 풀며 웰니스 프로그램을 즐기고 수영을 하게되면 정말 완벽한 하루가 시작되고 끝납니다! 무조건 이용해보세요 정말 만족 스러우실겁니다!
친절한 서비스 + 최고 풀빌라”
오래된 시설이라고 절대 생각할 수 없는 최고의 시설이었음. 꼭 다시 방문할 예정임
尊敬的贵宾， 感谢你的简短而宝贵的反馈。 它激励我们继续为我们的客人提供热情好客的服务。 希望,你会在最近的将来再次成为我们的客人。 真诚地， Sriram Kailasam 总经理
Уникальная атмосфера романтики и любви для двоих”
Сказка для двоих! На вилле была создана такая превосходная атмосфера, что весь мир за ее пределами уже мало интересовал! Усли вы хотите насладиться друг другом, тогда это лучшее место на земле! Во всяком случае этот отель сделал для этого все и даже немного больше...
是一間以住客為中心的超讚酒店。 對住客提供貼心服務。 是一間要親身體驗過才明白服務之佳完美酒店。