Banyan Tree SPA Sanctuary
 Banyan Tree SPA Sanctuary
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9.1
Exceptional
/10
(40 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 350 meters to the beach
Parking
FREE
  • Bang Tao Beach750 m
  • Banyan Tree Golf Club810 m
  • Laguna Phuket Golf Club860 m
  • Canal Village Shopping Centre1.14 km
  • Phuket International Horse Club1.9 km
  • Oasis Spa Turquoise Cove1.92 km
  • Bampot Kitchen & Bar2.17 km
  • Milan Tailor Ltd2.2 km
  • Tawai Thai Cooking School2.26 km
  • The Frying Kiwi Eatery Bar2.4 km
  • Free Wi-Fi

    Banyan Tree SPA Sanctuary

    33,33/27 Moo 4 Srisoonthorn Road,, Bang Thao, Phuket, Thailand, 83110 - See map
    "Afternoon tea served daily in your own pool villa overlooking the lagoon and buggies to drive you anywhere you want to go throughout the resort."
    michelle - August 11, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional service
    9.5 rating for service
    • Airport transfer

    • 350 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 11,190 Phuket properties
    See all rankings
    Value for money score
    9.2/10
    Service score
    9.5/10
    Cleanliness score
    9.1/10
    Room comfort score
    9.3/10
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Value for money9.2
    Distance to city center20.0 km
    Location rating8.8
    Nearest airportPhuket International Airport (HKT)
    Distance to airport10.7 km

    Rooms available at Banyan Tree SPA Sanctuary

    9.3
    Exceptional
    Room comfort & quality
    Spa Villa with Private Pool and Unlimited Massage
    Spa Villa with Private Pool and Unlimited Massage
    ...
    • Pool view
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Spa Pool Villa
    Spa Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
    Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
    ...
    • Garden view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    signature king bed
    signature king bed
    ...
      Enter dates to see prices
      Room CAPACITY 9
      Room CAPACITY 9
      ...
        Enter dates to see prices
        Villa Pool View Two Bedrooms
        Villa Pool View Two Bedrooms
        ...
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          Double Single Use Standard
          Double Single Use Standard
          ...
            Enter dates to see prices
            Superior King Bed
            Superior King Bed
            ...
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              Standard Villa
              Standard Villa
              ...
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                Bed in dormitory FEMALE ROOM
                Bed in dormitory FEMALE ROOM
                ...
                  Enter dates to see prices

                  What people love about Banyan Tree SPA Sanctuary

                  • 9.2
                    Exceptional

                    "The warm gestures made my partner and I feel especially welcomed."

                    Ramson

                    |

                    July 7, 2016

                  • 10.0
                    Exceptional

                    "This resort is just a PERFECT retreat holiday."

                    doug

                    |

                    August 1, 2018

                  • 9.2
                    Exceptional

                    "The turning down service was such a delight."

                    Ramson

                    |

                    July 7, 2016

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                  More about Banyan Tree SPA Sanctuary

                  More about Banyan Tree SPA Sanctuary

                  9.2
                  Exceptional

                  "The place is well maintained with a touch of Balinese style ..."

                  Ramson

                  |

                  July 7, 2016

                  An overview

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                  What they offer

                  9.2
                  Exceptional

                  "We were indulging in the opulence of the villa with the gorg..."

                  Ramson

                  |

                  July 7, 2016

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Food and dining

                  Breakfast options

                  Asian
                  Continental
                  Italian
                  Vegetarian
                  Vegan
                  Gluten-free

                  Restaurants on site

                  Saffron
                  Cuisine:Thai
                  Watercourt
                  Cuisine:Asian, International
                  Lobby Bar
                  Cuisine:International
                  Banyan Cafe
                  Cuisine:Asian, International
                  Taihei
                  Cuisine:Sushi
                  Tre
                  Cuisine:Asian, European, International
                  Sands
                  Cuisine:American, International, Grill/BBQ
                  Menu:Buffet
                  Show more

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

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                  Reviews of Banyan Tree SPA Sanctuary from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (40)Booking.com Reviews (25)
                  9.1
                  /
                  10
                  Exceptional
                  Cleanliness9.1
                  Facilities9.4
                  Location8.8
                  Room comfort and quality9.3
                  Service9.5
                  Value for money9.2
                  High score for Phuket
                  Rating
                  9+ Exceptional (18)
                  8-9 Excellent (3)
                  7-8 Very Good (1)
                  6-7 Good (1)
                  <6 Below Expectation (1)
                  Time of the year
                  Mar - May (3)
                  Jun - Aug (10)
                  Sep - Nov (9)
                  Dec - Feb (2)
                  All guests (40)
                  All languages
                  Showing 24 verified guest comments
                  12
                  9.6
                  Exceptional
                  Muhammad from Malaysia
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 1 night in September 2019

                  Good & Valuable for money , anyway a bit expensive but for Exclusive stay”

                  Very much Pro than Cons. Just pls improve Pool & Jacuzee facility outside room for Pool Villa Room. Not enough lights inside Hot Jacuzee pool & very dark in night. Pls monitor staff scope of work, we have experience 10am one of Hotel staff climb up the fence near to Room roof & can watch guess inside when having bath without cloth / without proper cloth. Pls enhance guess privacy from outsider & hotel staff😁

                  Reviewed October 05, 2019
                  10.0
                  Exceptional
                  Frankie from Hong Kong
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 1 night in September 2019

                  Excellent villa with spa ”

                  Excellent spacious villa , spa in villa is relaxing. Enjoy the in villa afternoon tea and breakfast. Attendee Pilates and well instructed. Overall a great stay , and good value for money. Highly recommend.

                  Reviewed September 26, 2019
                  9.2
                  Exceptional
                  James
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 1 night in July 2019

                  Best Pool Villa hotel in Phuket”

                  We had bit of an unpleasant experience over check-in but thanks to wonderful manager Ms Anchana who has great communication and problem solving skills. She was willing to listen and understand my feelings. As soon as we entered our villa, we were so satisfied with the room, gardens and the pool which were meticulously and beautifully decorated. I have stayed in many different hotels in Phuket and I have to say this is the best one and I am definitely going to return. Pros: - Beautifully decorated private villas in peaceful atmosphere - Large practically designed pool compared to other pool villas in Phuket - Spacious room and heavenly bed Cons - Saffron restaurant dinner set menu was disappointing (service was great but foods were not) - Great services but speed is bit slow compared to other hotels - Lobby can get hot and it might become uncomfortable especially over slow check-in process

                  Reviewed July 18, 2019
                  9.6
                  Exceptional
                  Elton from Hong Kong
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 3 nights in May 2019

                  Wonderful hospitality and villa environment”

                  Me and my wife were having a 4 days short trip to Phuket, stay at Banyan Tree Spa Sanctuary. The in-villa private pool is quite big with Jacuzzi and we could literally swim in there. Calming and tranquillising environment in the villa would surely let you relax your mind and body. Daily massage package is surely worth the money. Masseurs are all professionally trained. All staff we met inside the resort are very professional, helpful and welcoming. We would recommend the resort for families and couples.

                  Reviewed May 29, 2019

                  Dear Elton, Thank you for your review and recommending us to the fellow travelers, we look forward to welcoming you back to Banyan Tree Phuket! Warm regards, Sriram Kailasam Area General Manager

                  Responded June 06, 2019
                  Banyan Tree SPA Sanctuary
                  10.0
                  Exceptional
                  michelle from Australia
                  Couple
                  Stayed 4 nights in August 2018

                  Absolute Luxury”

                  From the moment we walked through the doors of the Banyan Tree Spa Sanctuary all our cares melted away. The staff are amazing. So helpful and friendly. They anticipated our every need before us and ensured our stay was super relaxing. The therapists we encountered were definitely some of the best trained i have ever encountered. Afternoon tea served daily in your own pool villa overlooking the lagoon and buggies to drive you anywhere you want to go throughout the resort. Cant recommend highly enough.

                  Reviewed August 11, 2018
                  10.0
                  Exceptional
                  doug from United Kingdom
                  Couple
                  Stayed 8 nights in July 2018

                  excellent resortonly fault the quality of the afternoon tea”

                  This resort is just a PERFECT retreat holiday. will return soon

                  Reviewed August 01, 2018
                  10.0
                  Exceptional
                  Linda from Singapore
                  Couple
                  Stayed 1 night in September 2017

                  Great staff great massage. ”

                  Unlimited massage in thevilla is the biggest draw ! And the masseus were very skillful! Will be back for sure

                  Reviewed September 11, 2017

                  Dear Linda, I would like to express our gratitude for your visit and your gracious words. We are thrilled to see that you have become a big fan of our Spa Sanctuary, personally it is my favorite one too! The unlimited in-villa spa treatment is a unique selling point and highlight of our Spa Pool Villas. We are excitedly looking forward to your return for another rejuvenating stay! Sincerely, Sriram Kailasam General Manager

                  Responded September 28, 2017
                  Banyan Tree SPA Sanctuary
                  10.0
                  Exceptional
                  Jimmy from Hong Kong
                  Couple
                  Stayed 3 nights in August 2017

                  Exceptional”

                  Awesome experience, all you can spa! Very attentive, kind and helpful staff! Convenient location with options to local food, supermarket, local Friday night market!

                  Reviewed September 03, 2017

                  Dear Jimmy, We are delighted that you appreciate the experience at our Spa Sanctuary. Thank you for highlighting the unlimited in-villa treatments and our attentive Banyan Tree service. With ideal location, it is nice to read that you enjoyed visiting the thriving local village with many shopping and dining options right at the complex’s door steps. We hope that you will revisit the island and enjoy next spa break with us again at Banyan Tree Phuket. Sincerely, Sriram Kailasam General Manager

                  Responded October 04, 2017
                  Banyan Tree SPA Sanctuary
                  9.2
                  Exceptional
                  Ramson from Singapore
                  Couple
                  Stayed 3 nights in July 2016

                  It was an awesome experience”

                  2 ~ 5 July 2016 marked one of the best experiences I have had for a long time. As a frequent traveller to exotic locations and accommodations, Banyan Tree Spa Sanctuary is indeed a league of its own. One of the most valuable assets Banyan Tree is their staffs. The reception manager, therapists, room cleaning staffs, buggy drivers, and even general cleaners we meet within the vicinity of the villa, they never fail to smile and greet us. The warm gestures made my partner and I feel especially welcomed. I remember feeling under the weather on the second day of my trip that I had to visit the clinic. Upon returning to my villa, I was pleasantly surprised to receive a beautiful bouquet of flowers and got a well message from the staff members. All the staffs seemed to know that I have been feeling unwell and they will always send their warm regards whenever they see me. Such kind gestures have brought warmth to my heart. The accommodation is absolutely beautiful. We were indulging in the opulence of the villa with the gorgeous lagoon views. The place is well maintained with a touch of Balinese style we absolutely fond of. The turning down service was such a delight. Every night we were treated (with a surprise) with special elements. On the first night, our bedroom was lit with candle lights and a bottle of chilled champagne at out bedside. The second night were were introduced the romantic honey rub in the steam room. On the third night, we were treated with aromatic rose tea and dried mango. It's precisely these special and thoughtful gestures that truly set Banyan Tree worlds apart of its competitions. Banyan Tree Spa Sanctuary does not allow children below the age of 18 so it's perfect for couples who are looking to pamper themselves and romantic getaway.

                  Reviewed July 07, 2016
                  5.3
                  Yim from Hong Kong
                  Couple
                  Stayed 5 nights in November 2015

                  It's getting old?”

                  Free 20 mins massage daily, free tea set, free (some) mini bar

                  Already the third year coming back here, seriously thinking if I still want to go back next year. The mosquitoes seems less than last time I've been here (less, not none). The hotel is really quite old/worn out and can do with A LOT of touch up. During our stay, the TV and the fan broke, the shower room smells like 5 sweaty men working out inside the shower room for 3 hours. The pool is really dirty (and I was stupid enough not to call someone to clean it up). (the pond is quite dirty) The house keeping keep forget "something" every day, refill the mini bar, the foam bath, the matches (but gave us 3 incense to burn), forgot to refill amenities. They will agree a time with you on the daily massage and housekeeping and turn down service. I'm those kind of person whom, if you don't agree a time with me, I'm fine. But if you agree a time with me, you have to stick with the time; which they failed to do so on the first day. We asked for a 10am massage, and we wait for them. Till 10:40 still no one came. I called and then they told me they can't do it at 10am and can we change to 11. I would expect you to call me when you knew you can't make it at 10, not told us ONLY when we called. (same thing happened to the turndown service, we waited, no one came, we called and THEN they tell us the time we choose they cannot make it) It definitely is not a bad hotel, but with that price range, I (maybe greedy) would expect a higher standard.

                  Reviewed November 19, 2015
                  10.0
                  Exceptional
                  Sergio from Chile
                  Couple
                  Stayed 4 nights in April 2015

                  Really outstanding ”

                  The staff, the rooms and the food

                  Unbelievable place. If you are looking for the best, there's no need to look any further. This place is on another level, even when compared to a mandatory oriental or peninsula hotels

                  Reviewed May 05, 2015
                  8.7
                  Excellent
                  Sok from Macau
                  Couple
                  Stayed 1 night in June 2014

                  Luxury stay with excellent service.”

                  Great spa, nice gourmet, good stay.

                  Fantastic. Definitely will come again.

                  Reviewed July 06, 2014
                  8.3
                  Excellent
                  EUGENE from Singapore
                  Couple
                  Stayed 2 nights in June 2014

                  Quick Few Days Getaway”

                  Quiet Surroundings. Extremely Large Private Space. Very Attentive and Responsive Staff.

                  The trip was a quick 2 night getaway as taking a longer leave from office was a challenge. First the positives. The villa is huge and the private pool is the largest of all I have seen so far. View is also nice if u get a lake,facing villa. Definitely value for money when compared to other villa,style resorts (free 1,hr massage for 2 pax included in the package). The hotel staff are also very attentive and responsive while the spa therapist are amongst the best I have experienced. Now the negatives. The property is very well maintained but shows signs of aging. A few items (and really only a few) were a little too worn for my liking eg. cushions on outdoor sofa. Secondly, the beach is covered with debris and driftwood (applies to the whole coast rather than the hotel alone). Lastly, there are quite frequent ferries on the lake, allowing them to intrude on your privacy a bit. Overall though the positives far outweigh the negatives and the stay was a very pleasant one.

                  Reviewed June 19, 2014
                  7.3
                  Very good
                  Hsiang from Taiwan
                  Couple
                  Stayed 1 night in June 2013

                  Great villas. Definitely want to go back. ”

                  NIce villa room, complimentary spa, quiet surroundings
                  Reviewed June 28, 2013
                  10.0
                  Exceptional
                  TAKAHARU from Japan
                  Couple
                  Stayed 3 nights in September 2016

                  前回に比べ”

                  前回に比べて無料のスパとアフターヌーンティーがありサービスが向上し建物もリニューアルしていた

                  Reviewed September 26, 2016
                  6.8
                  Good
                  Wai from Hong Kong
                  Couple
                  Stayed 2 nights in October 2017

                  軟件一流,但硬件陳舊”

                  酒店獲得五星,一定有原因。酒店內的服務良好,無論是打掃房間的,以至是做SPA的人,每個都很用心的提供服務。可惜的是,酒店開幕已久,硬件上,例如泳池,房間的佈置,都有點陳舊,令我有點失望。雖然如此,由於服務人員的良好態度,我仍可以在這裡渡過快樂時光。

                  Reviewed October 28, 2017

                  Dear Wai, We are truly appreciative of your visit and your kind words. With our long history of successful operation, we are aware of the greater attention required for the hardware and we continuously restore and refresh our property with regular upkeep and renovation. We take pride in being a flagship resort of Banyan Tree, and the true wow factor that remains us as the island’s top choice is undoubtedly our service culture. We are motivated by your feedback to be a better resort and keep working on maintaining our property. I am very confident that the hardware will continue to match our service. Great hospitality stands the test of time, on behalf of the whole team, thank you tremendously for your encouragement. Sincerely, Sriram Kailasam General Manager

                  Responded November 02, 2017
                  Banyan Tree SPA Sanctuary
                  10.0
                  Exceptional
                  HYUNSU from South Korea
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 2 nights in October 2019

                  진정한 반얀트리를 즐기고 싶다면 스파 생츄어리부터”

                  반얀트리 푸켓은 반얀트리 브랜드가 시작 된 지점입니다. 그러한 반얀트리 푸켓에서 겨우 숙소와 식사만 즐기고 가는 것은, 절반의 반얀트리도 즐기지 못하는 셈입니다. 좋게 말하면 전통이 깊고 유구한 역사를 자랑하는 풀빌라이지만, 나쁘게 말하자면 그 만큼 오래된 설계와 시설을 갖고 있기 때문이죠. 그러한 풀빌라 숙소 안에서도 만족스러운 삶을 즐기다 갈 수 있는 가장 좋은 방법은 스파 생츄어리에서 제공하는 무제한 웰니스 프로그램과 하루 한 번의 마사지 프로그램 이용 입니다. 무제한 웰니스 프로그램은 매일의 프로그램이 아침부터 해 질때 까지 제공되며 저는 네 가지 클래스를 들었습니다. 쿠킹 클래스, 요가 기초반, 매트 필라테스, 자세교정. 특히 쿠킹 클래스는 라구나 단지 내 클럽하우스 식당에서 직접 배울 수 있어서 좋았습니다. 모든 웰니스 프로그램은 스파 생츄어리 가격 내에 포함되어 있으므로 추가 요금은 전혀 들지 않습니다. 또한 2박 동안 바디 마사지 1회, 얼굴 마사지 1회 받았습니다. 원래의 총 비용은 1인당 9,500THB 약 20만원 정도지만 이 역시 숙박 비용 내에 포함되어 있어서 따로 돈을 지불하지는 않았습니다. 물론 그 이상의 옵션을 추가 비용 지불로 이용 할 수 있습니다. 반얀트리 푸켓을 제대로 즐길 수 있던 2박 3일 이었습니다. 단순한 풀빌라 만으로 바라보자면, 라구나 단지 내 신축 빌라들에게도 다소 밀릴 수 있지만 그럼에도 불구하고 충만하게 즐길 수 있던 이유는 스파 생츄어리를 통해 경험할 수 있던 반얀트리 브랜드의 바디/마인드 리프레시라 생각합니다. 혹시나 겨우 10여만원 차이로 단순 풀빌라 숙박을 고민중이시라면, 2인 기준 1박 50만원 정도를 지불해도 그닥 아깝지는 않은듯 합니다.

                  Reviewed October 13, 2019
                  10.0
                  Exceptional
                  Cho
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 2 nights in September 2019

                  정말 좋아요”

                  태국의 부호가 된 느낌입니다 친절한 직원과 멋진 숙소 기회가 된다면 다시 방문 할 예정입니다. ;)

                  Reviewed October 04, 2019
                  9.6
                  Exceptional
                  Jae from South Korea
                  Couple
                  Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
                  Stayed 1 night in March 2019

                  최고의 하루를 보낼수 있습니다!”

                  하루 한번의 마사지로 피로를 풀며 웰니스 프로그램을 즐기고 수영을 하게되면 정말 완벽한 하루가 시작되고 끝납니다! 무조건 이용해보세요 정말 만족 스러우실겁니다!

                  Reviewed March 31, 2019
                  9.3
                  Exceptional
                  Sungwoo from South Korea
                  Couple
                  Stayed 2 nights in June 2015

                  친절한 서비스 + 최고 풀빌라”

                  직원 서비스, 넓은 개인 풀, 식당

                  오래된 시설이라고 절대 생각할 수 없는 최고의 시설이었음. 꼭 다시 방문할 예정임

                  Reviewed June 26, 2015
                  12
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                  Banyan Tree SPA Sanctuary
                  |Exceptional 9.1
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                  • Excellent location
                  • Surin Beach