Barcelo Residences Dubai Marina
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dubai Marina part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 4 stars, this high-quality property provides guests with access to hot tub, fitness center and outdoor pool on-site.
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Highlights
Facilities
Airport transfer
Airport transfer
Car park
Bicycles
Free Wi-Fi in all rooms!
Good accommodation for family”
It was 4 of us in family traveling to Dubai and the apartment was really spacious with a mini supermarket at the ground floor and walking distance to nearby mall. The house wasn't well equipped and we had to call to ask for slippers and towels but at least the breakfast was good. But you kinda have to take taxi everywhere since it's not nearby the train station.
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Dear Guest, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations, designed to make our guest's stay as comfortable as possible with modern design furniture and the latest technology. We are fully aware that an attractive accommodation plays a key role to our guest's overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We apologize that you had to request for the supplies, we will brief our team so that they take special care of replenishment of guest rooms. We thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Ilavarasi Raja - Rooms Operations Manager
Recommended/No regrets at all.”
The hotel and staff are perfect. They are friendly, accomodating. They even offer free water at the pool. The breakfast is just fine to start your day. Before we checkout they give a tshirt gift to my husband with his photo on it printed. ( that was a cute gesture though). Our bedroom view was very nice facing the highway.
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Dear Ms. Georgii, Thank you for your valuable opinion, we truly appreciate the time taken for you to review us. We are very pleased to learn that you had a wonderful stay at the hotel and we are proud to read that your stay was "perfect"! We are glad that you liked the small gesture from our side of the T shirt souvenir. Your encouraging words are motivating for the entire team at Barcelo Residences to continue to keep striving for better and better guest experiences with us. We thank you once again for giving us the opportunity to be of service to you and we look forward to welcoming you back again with us in the near future. Kindest regards, Ilavarasi Raja Rooms Operation Manager
Nice and modern 2 beds apartment ”
Modern, clean, spacious and quite new apartment. We are a family of 4 adults and we took the 2 beds apartment. To our pleasant surprise the apartment exceeded our expectation for the price. Location was good too as there were eateries and supermarket within 5 mins walk. It was modern and quite new. Good size bedrooms and living area, kitchen. Only setback was there was no liquid detergent, water kettle, toilet paper supplied only 1 in each room. But upon calling the housekeeping for new supplies, they brought up promptly all that we requested, including laundry powder., cleaning sponge, detergent Water bottles were generously replenished upon request, so were coffee/tea/milk. We are overall very happy with the apartment and would certainly recommend it to other travellers.
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Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you once again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Ilavarasi Raja Rooms Operations Manager
Excellent”
I appreciate the stuff service even I faced some issues during my 4 nights stay but they did their best to solve those issues and also I had a cake from the hotel on my birhday. Location is very good in marina area.
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Dear Mohammad, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager
Great location and apartment ”
We had a two bedroom apartment. Two en-suites and a massive lounge. Very happy with accommodation. Great location, best of the marina and JBR walk. Only negative was the breakfast. Never seemed to have anything and limited to toast mainly. Gave up asking for butter.
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Dear Parminder, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager
Very accomadating establishment ”
Any issue we had they sprted immediately which was great. The rooms where nice and had fully equipt kitchen. Very friendly staff. 24hr supermarket in the grounds which was very convienent. The only fault was regarding the cleaning. It was very tidy but window sill in all rooms contained dead flies with some live ones. On thr ground under sink area abd furniture was very dusty with used soaps n papers. Also i liked how we could have guests as long as they showed I.d. this was nice. Made the stay feel like a home access rather than just hotel
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Dear Meghan, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager
The best hotel apartment in Dubai!!!”
Staffs are great very friendly and thoughtful and they are truly an asset. Alyssa, Judy, Sheryl you are doing a great job!! They upgraded my room without extra charge and I was happy that I chose this hotel. It’s also near restaurants in JBR. Very clean place and sanitized we felt so safe. The staffs are reliable and friendly. Although we didn’t get the chance to use the pool because it’s closed. We will definitely recommend this hotel and will surely come back. Over all experience for one night was superb! 😊
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Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay. We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Thank you for your very nice compliments for Sheryl, Judy and I. We all work very hard every day to make sure our guests feel well attended to at all times. I will certainly share your kind words of appreciation with them. Once again we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Alyssa Battad Guest Relations
Too much trouble”
Nice hotel with 1 bedroom appartment - first night had that relaxing bath - when we emptied the bath , the bathroom flooded not just water but sewerage as well - ( bloody hell) we then requested another room - so we moved - this was the onlt issue we had other wise every thing was ok - on check out - had to check our own bags out from room 😫 may be another hotel next time
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Dear Guest, We thank you for the time you spent to share your comments following your visit to our Barceló Residences, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for the inconsistencies experienced by you during your stay. We have made a note of your feedback about the areas that we could improve upon and we will definitely take corrective steps towards the same. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Ilavarasi Raja - Rooms Operations Manager
Best for Family ”
It was beyond our expectations, rooms are big and the Appartment has all the amenities. Recommend it for the family with kids but the car is a must if u have small kids
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Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager
Excellent. Thanks rafique ”
Best stay. All staff so good and friendly. And this man so much good Muhammad rafique really thanks u. And thanks for Osama and all staff. أقامه رائعه مع العائله everything amazing 10/10
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Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will serve as a great source of motivation to them especially with Rafique and Osama. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager
great place ”
Very nice, clean, and spacious apartment. . Staff were great. Special thanks to Mr. Emilio for his help and hospitality. Parking way is very narrow. a bit far from JBR by walk.
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Dear Khalid, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager
not too bad”
Location is good , staff are somehow kind but not all of them. There were a smell in our floor but when i asked the receptionist to move me to upper floor he said he couldnt because it was full and honestly i didn't believe that becuase there were no much people there. The smell stinks like a trash or something that has been left behind for days. I had to go down to the reception to get them to clean the room and they didnt replace anything like shampoo and shower gel and these stuff. Some of the towels were just folded and put back not new ones.
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Dear Raed, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager
Excellent”
Place was very nice and spacious.. Staff were very accomodating especially the lifeguard on duty (name starts with letter D!)
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Dear Caressa, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager
Nice hotel at nice location ”
The staff were good and helpful, They need to concentrate at housekeeping for cleaning tidy. Otherwise everything perfect.
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Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guest expectations, therefore we greatly appreciate the time you took out of your day to share your constructive criticism. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being during you stay.We are delighted to read that you really enjoyed the beach close by and the unique location. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, for a future occasion please do contact our reception desk to point out any service imperfection, we will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Best regards, Ilavarasi Raja - Rooms Operations Manager
Not what I expected ”
They let us waiting until 4 pm to give as a room, the room was not clean with many dust, room service is ok, the breakfast was fine, customers satisfaction not important for the only vip customers
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Dear Abdulrhaman, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments please rest assured that I already spoke with the respective heads of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager
Horrible Service”
My friends and I were trying to celebrate a friends birthday and we chose to go for a 2 Bedroom apartment with breakfast.We arrived at the location around 3:45 PM or so, and we were made to wait atleast 30 mins for check in. I had requested for a High Floor but got the room on the 19th floor. We were allocated an apartment and I was told that they just need to finish up cleaning the apartment, so we were asked to wait. I told them that I had some decor to do in the hall, so I'd wait outside the apartment.My friends and I started the preparations outside the apartment on the floor. We waited for about 20 mins and realized that noone was in the apartment. When they finally came and opened the door, we saw that it was not clean at all. They had just started to clean the apartment. Then we had to wait for another 3-4 cleaners to come to help get the process done quicker. And finally we got the apartment only at 5:30.Their breakfast service is horrible as well, and not worth paying for.
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Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We were most concerned to read your remarks on the breakfast service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, please rest assured we have made a note about your feedback about breakfast and we will ensure that we escalate this to our Koffiebar team so that we can take necessary corrective action towards the improvement of the same. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Best regards - Ilavrasi Raja Rooms Operations Manager
Exceptional”
Everything was perfect
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Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Ilavarasi Raja Rooms Operations Manager
Excellent”
A good place to relax
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Dear Guest, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Ilavarasi Raja Rooms Operations Manager
Unfriendly check-in”
Check-in staff was not nice. After a looong flight, he did not treat me well.
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Dear Fortunate, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager
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Dear Ahmed, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager