Dear Guest, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations, designed to make our guest's stay as comfortable as possible with modern design furniture and the latest technology. We are fully aware that an attractive accommodation plays a key role to our guest's overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We apologize that you had to request for the supplies, we will brief our team so that they take special care of replenishment of guest rooms. We thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Ilavarasi Raja - Rooms Operations Manager

Dear Ms. Georgii, Thank you for your valuable opinion, we truly appreciate the time taken for you to review us. We are very pleased to learn that you had a wonderful stay at the hotel and we are proud to read that your stay was "perfect"! We are glad that you liked the small gesture from our side of the T shirt souvenir. Your encouraging words are motivating for the entire team at Barcelo Residences to continue to keep striving for better and better guest experiences with us. We thank you once again for giving us the opportunity to be of service to you and we look forward to welcoming you back again with us in the near future. Kindest regards, Ilavarasi Raja Rooms Operation Manager

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you once again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Ilavarasi Raja Rooms Operations Manager

Dear Mohammad, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

Dear Parminder, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

Dear Meghan, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay. We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Thank you for your very nice compliments for Sheryl, Judy and I. We all work very hard every day to make sure our guests feel well attended to at all times. I will certainly share your kind words of appreciation with them. Once again we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Alyssa Battad Guest Relations

Dear Guest, We thank you for the time you spent to share your comments following your visit to our Barceló Residences, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for the inconsistencies experienced by you during your stay. We have made a note of your feedback about the areas that we could improve upon and we will definitely take corrective steps towards the same. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Ilavarasi Raja - Rooms Operations Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will serve as a great source of motivation to them especially with Rafique and Osama. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager

Dear Khalid, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

Dear Raed, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager

Dear Caressa, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guest expectations, therefore we greatly appreciate the time you took out of your day to share your constructive criticism. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being during you stay.We are delighted to read that you really enjoyed the beach close by and the unique location. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, for a future occasion please do contact our reception desk to point out any service imperfection, we will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Best regards, Ilavarasi Raja - Rooms Operations Manager

Dear Abdulrhaman, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments please rest assured that I already spoke with the respective heads of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We were most concerned to read your remarks on the breakfast service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, please rest assured we have made a note about your feedback about breakfast and we will ensure that we escalate this to our Koffiebar team so that we can take necessary corrective action towards the improvement of the same. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Best regards - Ilavrasi Raja Rooms Operations Manager

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Ilavarasi Raja Rooms Operations Manager

Dear Guest, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Ilavarasi Raja Rooms Operations Manager

Dear Fortunate, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain. We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration. Kindest regards Sven Fritzsche General Manager

Dear Ahmed, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager