Barcelo Torre de Madrid
plaza de españa, 18 Madrid, Moncloa, Madrid, Spain, 28008 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Moncloa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
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Eco & Adventure
Hiking
Workout and Leisure
Exercise area
Swimming pool [indoor]
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Facilities
Transport to airport
Valet parking
Shuttle service
Complimentary WIFi in all rooms
Exercise area
Front desk [24-hour]
Check-in/out [express]
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Nice Hotel”
If you are looking to stay in the centre of town, Barcelo Torre De Madrid is the place to be. We choose this hotel for its proximity to everything which was within a walking distance. Staff were very welcoming at the hotel, the rooms were small, but had everything we required and were clean. Breakfast was very nice! I can't fault much about the hotel. Would recommend staying here for those looking for a hotel situated in the center of town.
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Nicest team of staff ever!”
The best hotel team ever. They made our stay feel like home. Gunther, who checked us in, was informative, professional, kind and you can tell he cares. The bell team was very eager in helping us. The concierge are truly knowledgable. You can tell that they truly genuinely care. I sincerely applaud Barcelo Torre de Madrid team. Flawless service. Will go back if in Madrid again.
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Dear Mr. Sorat, First of all, we would like to thank you greatly for the time you have spent sharing your recent experience with us at our hotel. Next to that, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all, especially to Gunther, on your behalf for their contribution to your wellbeing whilst in our hotel. Once again, we thank you for sharing your opinion about your recent stay and we hope to have the opportunity to welcome you soon at Barceló Torre de Madrid. Sincerely, PR & Premium Level Department
Exceptional hotel.... save for the housekeeping staff”
Great location for the hotel. The housekeeping staff however was inconsistent. We stayed for 5 days and in 3 of those days no turn-down service was done for our room. Prior to dinner we would take a shower and a siesta after lunch. We would come back to to un-made bed and unchanged towels despite our repeated requests for a turn-down service.... barcelo imagine was the better of these barcelo hotels
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inconsistent housekeeping service”
in the 5 days that we stayed here, despite my daily repeated requests for a turn-down service, housekeeping only came to do the turn sown half the time... on vacation, we take a siesta after lunch and a good shower or freshen up before heading off to dinner nightly and came back to an unmade bed and dirty towels and used toiletries.... too bad, our stay at barcelo imagine the previous week had excellent housekeeping service... we only expected the same from the same company
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Dear Alma, Thank you for taking your time sharing your experience with us. Reading your comments about your recent stay with us we would like to apologize and deeply surprised as it is the first time for us receiving a comment like yours. In Barcelo, we all work under the same quality criteria, for this reason we regret that you experienced this isolated incident. Our housekeeping service strives everyday with the aim of offering a quality accommodation to all our guests, being totally aware that it is a fundamental aspect. Undoubtedly, we will transfer your comment to the specific department with the aim of analysing this situation. On the other hand, thank you for highlighting the location of our hotel. In the heart of Madrid, which allows our guests to explore and love the true ambiance of the capital. The best place for holidaymakers to explore. We hope to have the opportunity to receive you again and offer you a perfect stay. Best regards, Your Public Relations Team
An amazing hotel”
The hotel was very clean, every few hours someone from the crew of the hotel came to the room to check if the room is clean. The location - amazing! Just few seconds to Plaza de España metro station and 1 stop from Gran Via (Callao). Definitely worth every penny. Thanks for a great vacation!
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Exceptional”
Very nice, and they told me when I arrived that they had upgraded my room to a nice view and balcony. Across the street from the metro and walked to a lot of locations. I did not eat at the hotel so I can't speak to that but did use the workout facilities and saw the pool, which looked inviting.
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Lovely hotel but outweighed by the sound of the metro...”
The hotel is beautiful and incredibly clean. The staff are fantastic too. However for us, this was all sadly all outweighed by the noise from the metro and traffic outside due to the central location. How no other reviews have mentioned the noise and vibrations from the metro surprised me immensely!
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Dear Cheryl, Thank you for taking your time sharing your experience with us. For all our team, your comments are crucial to continue improving for our future success. We regret to read that you had problems with the noise of the metro, this is not usual in the hotel due to, we have an isolation system with the purpose of offering a clam and relax in centre of Madrid. On the other hand, we are happy to read your satisfaction and the truly fantastic treatment you received form our team, whose kindness and helpsfulness is one of our hotel's greatest strengths and we promise to congratulate the rest of them on your behalf. We hope to have the opportunity to serve you again in the future! Kind regards, Your PR & Premium Level Department
Amazing hotel”
Best breakfast I’ve ever had throughout my stays in Europe. Vast selection! Super clean rooms (I have dust allergies and I had no problems.) Loved this hotel!
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great hotel”
very good hotel. very clean. they clean the room twice a day. the food is very good. the team are very nice and help in everything.
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Exceptional”
Great stay in a centrally located hotel. Easy access to most tourist sites. Lots of places to eat near the hotel and shopping. The buffet breakfast was phenomenal - includes champagne!
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Exceptional”
Very nice modern and quiet hotel with an extremely nice staff. The breakfast is truly amazing and we would recommend this hotel very highly.
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Dear Mark, Firstly, let us thank you for such an amazing comment! We are delighted to know that we were able to meet your expectations, especially our amazing breakfast BLikeat, healthy and delicious! Thank you for highlighting our staff working in Barceló Torre de Madrid. We work everyday to provide the best service with our biggest smile and your words mean everything to us. Once again, thank you and we hope to have the opportunity to welcome you back soon. Kind regards, Your Public Relations Team
Great hotel and location ”
Easy and fast check in and friendly staff. Room spotless. Great location at the end of Gran Via, away from the crowds but everything is in easy walking distance .
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Absolutely the Best Hotel!!”
Loved the staff,the artwork, the location ... just everything was perfect. Quite different from your generic hotels which I really loved
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Exceptional”
The staff were really good,especially the young lady on the breakfast zone who did the scrambled eggs (Always smiling) and happy to accommodate anything. Also the young man on the front door, he was so well mannered and did his job well, well done to all of the staff, making our stay so comfortable and pleasant. One last word the lady walking around, who seemed to be in charge “ thank you for your hospitality “ The Aussie’s.
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Dear guests, Firstly we would like to thank you for the lovely review you shared following your recent visit to Barceló Torre de Madrid hotel, we are delighted to read that we were able to match your holiday expectations! Thank you for highlighting our dedicated and friendly staff. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. A comment like yours is such a great source of motivation for all of us working in the hotel. Please be ensured that we will forward your special mention to our colleagues Patricia and Sonia. We are sure she will highly appreciate it. We thank you again for your comments and we hope that we have the opportunity to welcome you back in the Barceló Torre de Madrid and offer again an excellent service and experience. Best regards, Your Public Relations Team.
Chic hotel”
I could come back again to this hotel for the breakfast. Lots of healthy options. Rooms are quite small but location is central and near metro and everything.
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Best hotel”
We were on an Insight Vacations tour of Spain and Portugal and this was the best hotel with the best breakfast.
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Great Hotel in Centre of Madrid”
Exceptional place, though the dinner menu was on the pricey side. Breathtakingly good breakfast, though. Staff couldn't have been more helpful and courteous. Great location. Room was pleasant, spotless and quiet. Great stay.
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Exceptional”
Great location. Really enjoyed the stay.
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Exceptional”
Very nice hotel. Friendly and excellent service all throughout.
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Dear Guest, First of all, we would like to thank you for taking your time sharing your recent experience in Barceló Torre de Madrid Hotel with the Agoda Community. We are delighted to know that you enjoyed your stay and that the hotel and our staff were able to exceed your expectations and give you a pleasant experience. This is our greatest reward, be sure that we will share your comments as they are a source of motivation for all of us. Once more thank you for your kind comments. We are looking forward welcoming you once again in our hotel! Best regards, Your Public Relations team
Stunning hotel ”
Beautiful hotel, friendly staff, great breakfast
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Dear guest, WOW! We thank you so much for your praising punctuation! We would like to thank you for the lovely review you shared following your recent visit to Barceló Torre de Madrid hotel, we are delighted to read that we were able to match your holiday expectations! We are glad to read you enjoyed our hotel facilities, especially our tasty BLikEat Breakfast and our courteous and professional team, who definitely are is an asset to our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that. We will make sure to share your kind words as we know it will mean a great deal to them! We thank you again for your comments and we hope that we have the opportunity to welcome you back in the Barceló Torre de Madrid and offer again an excellent service and experience. Sincerely, Your Public Relations Team