Excellent Value and Better Service”

We booked the Barclay Suites for a three night stay prior to boarding a cruise. The location and amenities were excellent but the service there went beyond exceptional. Many thanks to the concierge Arie who helped me locate a doctor in Auckland on a Sunday. I discovered that I had left essential medication at home and Arie found a doctor for me, made an appointment and called a taxi. I was extremely impressed with this level of service. I give my highest recommendations to the Barclay Suites Auckland City Hotel.

A very clean, spacious and comfortable place to stay... in a great location ”

Just minutes walk away from the Sky Tower, Britomart, Viaduct Basin and more. The Countdown metro supermarket is just a few minutes walk away as well and open until 10pm. Really enjoyed our stay at the Barclay Suites - stayed in a deluxe one bedroom suite and it was spacious, cosy and well appointed with all the necessary kitchen essentials. Powerful shower plus a very handy washer/dryer within the unit. Efficient and courteous housekeeping service throughout. We'd definitely stay here again when in Auckland!

Quality apartment in central CBD location”

We booked a 1 bed deluxe apartment for our 3 night stay in Auckland. The apartment was clean and comfortable and well equipped with a kitchenette and washer/dryer. The location is close to a Countdown supermarket, restaurants, takeaways and shopping; and only a short walk to the Skytower and the Ferry Terminal. It was a perfect choice for our stay and we would definitely recommend the Barclay Suites if you're looking for quality self catering accommodation in the Auckland CBD.

Great Service Apartment”

The location of the hotel is SUPERB! located just behind Queens street, 3 min walk to Queen street, and just opposite Auckland Sky tower, 5min walk to Auckland Habour. If you have a planning to stay here, choose high floor with habour view, you will never regret to pay more for the Amazing view. Especially ask for the room no.04 it will be on the right hand side, so you will have two habour view, one on living room and one on the bedroom window. We stay there for two trips, the first trip the room is perfectly clean and we are VERY satisfied with everything, clean pillow, clean bedsheet, with extra 2 blanket, clean toilet,complete cooking utensil and everything is so satisfied. But for our second stay (just 2 days apart) our mood is ruin since check in and feel dissapointed with the room given and the cleaness of the room. But overall will recommended this hotel and we will be back next time.

Great Service Apartment”

The location of the hotel is SUPERB! located just behind Queens street, 3 min walk to Queen street, and just opposite Auckland Sky tower, 5min walk to Auckland Habour. If you have a planning to stay here, choose high floor with habour view, you will never regret to pay more for the Amazing view. Especially ask for the room no.04 it will be on the right hand side, so you will have two habour view, one on living room and one on the bedroom window. We stay there for two trips, the first trip the room is perfectly clean and we are VERY satisfied with everything, clean pillow, clean bedsheet, with extra 2 blanket, clean toilet,complete cooking utensil and everything is so satisfied. But for our second stay (just 2 days apart) our mood is ruin since check in and feel dissapointed with the room given and the cleaness of the room. But overall will recommended this hotel and we will be back next time.

Would recommend to anyone”

Fantastic Hotel! Quick and easy check-in/ check out. Very clean. Great location! Excellent friendly staff. Couldnt really fault anything from my experience except the car park. Car park was a bit pricey however it seems to be a standard price with hotels in Auckland with the exception of this car park being quite spacious compared to others. Overall excellent experience and look forward to making it my regular hotel if ever in Auckland.

Excellent value, central location”

This was by far the cheapest accommodation I could find in Auckland CBD so I was amazed by how good it was. Our one bedroom apartment was on the 23rd floor so from the floor to ceiling windows in both the bedroom and living room we had exceptional views of the harbour and the city. Both rooms had sliding doors that opened to a small balcony. There was a huge TV in the lounge plus another in the bedroom. The kitchen and bathroom had good amenities, especially the washer/dryer. It was really clean. Comfortable bed, soft fluffy towels. Our booking included breakfast which was room service and really, really good. I had a smoked salmon bagel which came with lots of avo and greens. If you’re driving it is a bit awkward when you arrive because the car park (which you pay extra for) is a block away but due to construction (in Nov 2019 anyway) you have to drive a couple of blocks to get to it. But you can pull up out the front, check in and then go park the car.

The best option for Auckland, at least in my modest opinion”

This hotel-apartment was a GREAT choice. The rooms are pretty big, (more than double of most hotels with the same price), it has EVERYTHING in the room, (sofa, oven, television channels variety,...) and the bed was one of the best places I have ever slept in. Even just taking a short nap gave us pretty much more energy than most of the beds I have slept too. You are free to take your choices, but if I am back to Auckland, I am sure I will book a room with them again because the quality-money relationship is better than what you can imagine

Great Location with spetacular views of the harbor”

When we entered the hotel lobby, we were not impressed. It was small and had only one person to check us in. Our friend’s apartment was located on the third floor. They looked out a on to another building. We, however stayed on the twenty fifth floor. When we opened the door to our apartment (2504) we were wonderfully surprised. The apartment was a one bedroom with a view of the city andharbor. The bedroom was small with a queen size bed, but with a wall of glass with a sliding glass door opening on to a sliver of a balcony looking out onto the city and harbor and what a view! The living room had two couches, a TV, and a dining room table. Again the view of the city made this apartment feel bigger than it actually was….with spectacular sun sets. The kitchen was fully equipped with a dish washer and more than met our needs as we prepared gourmet dinners for four people. The bath room not only had a shower and toilet but was equipped with a washer/dryer unite for our convince. Both the washer/dryer and dish washer had plenty of soap for our use. When booking a suite, I sagest that you try the top three floors. 2502-2504, with the harbor view. I understand the other rooms on the floor look out at the city. If you book much lower your view will be obstructed by other buildings. The location of the hotel made it easier to walk to many sights. I give this a high 5 star rating.

Excellent value and large room/suite with all appliances m”

Nice staff, clean and spacious rooms, Agoda booking gave us a deal, parking is $35/nite so a bit steep for Auckland in my humble opinion, washer/dryer was broken but the desk arranged for pants to be feted so was nice) excellent location to walk to most you want to see and do in the city area.

Great Location”

The hotel was in a very convenient position in relation to the city centre. The rooms were spacious and well equipped. They were however in need of a little maintenance, door locks etc. The staff were all helpful and tried their best to accommodate our requests. It was disappointing that we were not pre-warned about the civil engineering works going on outside the hotel. This had a major impact on access to the hotel on arrival in Auckland and also meant that there was high level of noise outside our rooms from very early morning both on weekdays and at weekends. There was also the offer to store baggage both on arrival before the rooms were ready and on departure day after checkout and before leaving for the airport, this was however both inadequate and insecure.

Quality selfcontained accomodation.”

We enjoyed our stay here.The rooms were clean and tidy and staff were helpful.Ii was quite despite being located in the city. We were able to easily walk to resturants, the skytower and Queen Street for shopping etc. Wifi and local calls are not free and can be expensive if used. Car parking is conveniently located in the building next door at $32 a day. We would stay here again when in Auckland.

In the thick of everything”

Truly wonderful experience during our stay. The staff was extremely helpful and knowledgeable when it came to getting around the city. All the things you need to function to include a full kitchen and a washer/dryer combo in the bathroom. The place has such a home atmosphere that you forget that you're on vacation. It's that comfortable and would do it again the next time I come to Auckland

Solid ”

I was here for the weekend of the 3rd Lions test. A mix up with Agoda no longer owning the property we had booked meaning Agoda moved us to a 2bdrm apartment here. I must mention that Agoda fixed the mistake and ensured we were re-accommodated and upgraded to this hotel on a weekend where Auckland was no doubt heavily booked. We were super happy with the hotel, both standard and location. The 2bdrm apartments were very practical as both bedrooms have an ensuite, and you meet in the lounge in the middle, awesome. Would recommend and will be back.

Great stay”

I made a booking for a 2-bedroom apartment. It was excellent and had 2 toilets and showers. The lady at the reception on our arrival was also very nice and informative. The only negative thing is the parking which is about 50 metres away from the hotel, but apart from that I thought the Barclay Suites was excellent.

Conveniently located”

We booked the one bedroom suite and got a 2 bedroom instead. A bigger apartment yes but still a waste since we are a couple and we don’t need an extra room. Anyway, the apartment is very spacious with complete a kitchenette. Bed is comfortable enough. Water pressure at shower is good. Would definitely stay here again if I’m in Auckland

Incredible stay in one of Auckland’s most central locations ”

This was our second stay at the Barclay Suites and again it was incredible. Comfortable clean spacious rooms with everything you need for the perfect stay. Make sure to get a room on an upper floor as the views of the Sky Tower & harbour will blow you away! The staff are friendly and quick to correct any issues or concerns. We will be back again!

Great location”

Very close to sky city the convention center, in the heart of Auckland. Helpful & friendly staff, great view apartment, fully equipped, supermarket and shops 5 mins walk.

Substandard Accommodation ”

I was attending a conference at SkyCity. Seeing that Barclay Suites Auckland was well situated, it was the obvious choice. The price was mid level but the rooms on the website looked well appointed, spacious and clean. When I checked in on my first visit, it was nothing like in the photos. Although being on a higher level, it was dark and grotty. I had to get 6 new lightbulbs replaced as they were all broken. On my second visit I was given another room. An even less appealing room on level 3. The same issue with 3 broken lightbulbs. But now with a sink that did not drain and a towel rack that was coming off the wall...and a snapped blind chord. On both occasions, the staff were readily available and most of the issues were promptly fixed. I give credit to the staff. As for the upper management, I can't help feeling that a lot of corner-cutting and cost-saving negligence by them is affecting the standard of this establishment. If Barclay Suites was a budget hotel, I would have no complaints. But it is not, and nor is the price. As I was expecting more than what was delivered, I am disappointed. It's the little things that are provided and taken care of that makes a guest feel at home. It is also these things that differentiate between a highly rated establishment and a budget one.

Exceptional”

Unbeatable location, clean apartment, very friendly and helpful staff. The only downside is the cooling fan in the living room which can be a little noisy at night but it's okay if you close the bedroom door. Overall an awesome stay and we'll definitely return for our next trip to Auckland!