Basaga Holiday Residences
Basaga Holiday Residences
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"Spacious room and comfortable."

Liana

|

April 10, 2018

Courtyard Queen with Open Shower - Guestroom Basaga Holiday Residences
Courtyard Queen with Open Shower - Guestroom
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Lobby Basaga Holiday Residences
Lobby
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Lobby Basaga Holiday Residences
Lobby
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Interior view Basaga Holiday Residences
Interior view
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Very good
Location
7.6
See all 61 photos Basaga Holiday Residences
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Removed from saved list
2016

Basaga Holiday Residences

Very good location
- 970 meters from city center
- What's nearby?
Excellent
From 1085 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.4
Recommended by 90% of guests
Value for money8.4
Distance to city center3. Km
Location rating7.6
Nearest airportKuching International Airport (KCH)
Distance to airport6.7 km
90%

would recommend to a friend

Agoda Preferred Property

2016

Gold Circle Award Winner

  • Airport transfer

  • Air conditioning

  • Bar

  • Garden

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 64 times this week | 11 travelers are looking at this property right now
Courtyard Queen with Open Shower
Courtyard Queen with Open Shower
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 queen bed
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Verandah Triple - No Children Allowed
Verandah Triple - No Children Allowed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 3 single beds or 1 single b...
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Verandah Deluxe - No Children Allowed
Verandah Deluxe - No Children Allowed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds or 1 king bed
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Poolside Superior Twin
Poolside Superior Twin
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 2 single beds
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Double or Twin Room with Terrace
Double or Twin Room with Terrace
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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Family - Interconnecting Room
Family - Interconnecting Room
...
  • Room size: 95 m²/1023 ft²
  • Pool view
  • 2 single beds and 1 queen b...
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Suite
Suite
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Mainhouse Deluxe King
Mainhouse Deluxe King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Room Pool View
Room Pool View
...
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    Deluxe Single
    Deluxe Single
    ...
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      More about Basaga Holiday Residences

      More about Basaga Holiday Residences

      "Breakfast are superb."

      Aslinda

      |

      February 3, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Good breakfast provided and the room is clean."

      Pik C.

      |

      March 12, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (1085)Booking.com Reviews (260)
      8.0
      /
      10
      Cleanliness8.0
      Facilities7.6
      Location7.6
      Room comfort and quality8.1
      Service8.1
      Value for money8.4
      Provided by verified guests of Agoda
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      Room type
      Courtyard Queen with Open Shower
      Mainhouse Deluxe King
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      Verandah Deluxe - No Children Allowed
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      Showing 805 verified guest comments
      12345
      8.4
      Excellent
      Ahmad from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 1 night in October 2018
      RAINFOREST IN TOWN”
      It's a great memories to be here with a green and fresh view of tropical plant. Got a superb pool. It also comes with bar that you can chill and relax until 12am. Recommended to staycation from your stress week. 👍🏻
      Reviewed October 18, 2018
      10.0
      Exceptional
      Jazznica from Malaysia
      Couple
      Poolside Superior Twin
      Stayed 1 night in June 2018
      Getaway!”
      Perfect getaway!
      Reviewed October 17, 2018
      8.0
      Excellent
      Allyssa from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 3 nights in July 2018
      Nature lover recommended”
      This place is beautiful and surrounded by tall trees in the middle of the town. Location is okay but still needs transportation to go anywhere. No problem with the staff they were all great. Pool may be a little unmanaged due to the leaves falling well what do you expect right when you're surrounded by trees. Overall it's still a great place to stay.
      Reviewed October 17, 2018
      7.6
      Very good
      Caryn from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 1 night in October 2018
      Cozy”
      A little getaway in the middle of town. Love it. The shower area needs improvement
      Reviewed October 16, 2018
      8.4
      Excellent
      Ahmad from Malaysia
      Family with young children
      Courtyard Queen with Open Shower
      Stayed 2 nights in October 2018
      Comfortable and nature surroundings ”
      We stayed at the courtyard room. It has a open shower, however there's no curtain. The room was clean, staff was nice, the surrounding was cool many trees, most of the time we will be under the shade. Watch out for mosquitoes if you're staying at the courtyard, make sure to bring repellent.
      Reviewed October 16, 2018
      7.6
      Very good
      Justin from Malaysia
      Group
      Verandah Triple - No Children Allowed
      Stayed 1 night in October 2018
      great location and ambiance but facilities were lacking”
      everything is great, the pool, beds and everything. what was lacking was the shower cap which is leaking and unable to spray out. me and my parents hv to shower by holding the cap on our head and let the water flow. plus the water pressure was too weak. other than that i think the place is nice for a short trip. hopefully the next time when i come the shower problem can be fixed.
      Reviewed October 07, 2018
      6.0
      dzameir from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 1 night in October 2018
      Should’ve mentioned there was no tv in the room”
      The breakfast was amazing!! Keep it up!!
      Reviewed October 02, 2018
      10.0
      Exceptional
      sharon
      Family with teens
      Verandah Deluxe - No Children Allowed
      Stayed 5 nights in September 2018
      Friendly staff, very relaxed”
      The staff were helpful and friendly, the room was good value for money, and being out of the centre of Kuching was good for us as it is very easy to get a Grab, and not expensive. It would have been nice to have some fruit, or more variety for breakfast as we stayed for 5 days. The evening food was very high quality and good value for money. It was very relaxing to hang out in the bar area, with comfortable sofas and music.
      Reviewed October 01, 2018
      10.0
      Exceptional
      Lee from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 2 nights in September 2018
      Good, value for money”
      Room clean & quiet. friendly staff. Worth for money
      Reviewed September 28, 2018
      4.8
      Mei from Malaysia
      Group
      Courtyard Queen with Open Shower
      Stayed 4 nights in September 2018
      Acceptable”
      The hotel is nice but it's lack of maintenance and care so the condition is not so good. The housekeeping staffs can do a better job, the floor in the room is sticky, the bed sheet smells bad, the toilet is horrible, not dare to use the towels. No hairdryer in the room, you have to "borrow" from the front desk when you need it and return in back to the front office right after usage, because the front desk said they only have two hairdryers for the whole hotel, which I found it's kind of ridiculous. And the one that I borrowed are not working well. The tv and fridge in room 4 is not working. The housekeeping and the front desk not communicate well because they send us twice to the rooms that are not ready, not clean yet, so we need to carry our own luggage back and forth three times. Furthermore, we can hear every sounds and people walking all the time. Front desk staff on night shift are not friendly. The price is quite cheap and now I know why.
      Reviewed September 25, 2018
      10.0
      Exceptional
      Ava
      Couple
      Verandah Deluxe - No Children Allowed
      Stayed 3 nights in September 2018
      Serenity withing the City”
      This is my third stay in Basaga and it has never failed me, my family or my friends. I would definitely recommend Basaga to those who enjoy the serene ambience within the city. Its location is the centre of almost all the National Parks I visited in Kuching and is less than a 20-minute ride to the city or Waterfront. After a long day out, Basaga is definitely the one place you'd wanna come back to. It gives you the perfect end to every one of your days.
      Reviewed September 22, 2018
      9.2
      Exceptional
      Laila from Malaysia
      Group
      Verandah Deluxe - No Children Allowed
      Stayed 1 night in September 2018
      Exceptional”
      I love this place! Affordable and comfy! And had a really good talk with Mr Brandon(the owner)
      Reviewed September 18, 2018
      9.2
      Exceptional
      Chong from Malaysia
      Business traveler
      Mainhouse Deluxe King
      Stayed 1 night in September 2018
      Not bad.”
      I just got one thing that wanna suggest here... Hopefully management will upgrate the swimming pool to bigger size and also maintain the pool water hygine. The rest all ok no problem. :)
      Reviewed September 18, 2018
      8.8
      Excellent
      Eric from Malaysia
      Solo traveler
      Mainhouse Deluxe King
      Stayed 2 nights in September 2018
      Interesting Place to Stay”
      The facilities is nice and well though of in term of the basic need of the guest. It is hide away in the middle of the residential estate and commercial building/temples surrounding it. The breakfast is basic one with choices of boiled eggs, bake bean, fried noddle, toast breads, coffee/tea/milk, cereal. Basic decor with timber floor (on second level) and tile floor on first level in the room. Nice clean bed and bathroom. The swimming poo and its pool deck l is inviting and my visiting family members enjoy seating around it.
      Reviewed September 17, 2018
      4.4
      Nur from Malaysia
      Couple
      Mainhouse Deluxe King
      Stayed 1 night in September 2018
      Everything was ok but need a lot improvement.”
      1. Breakfast was good but for toast spread need to be served individually for cleanliness purpose. 2. Glass for juice serve cloudy & liner cloth for glass have black spots. 3. Mosquito larvae spotted in the bottle for table decoration. 4. Most plants were not well maintained. 5. Swimming poolside furniture need some maintenance like re-paint. Black spot build-up on plastic chairs and most mattress were thorns. 6. Soaps in the bathroom were not refilled. 7. Chef in the kitchen need at least wear a proper attire. 8. I could detect there is a mouse urine smell come from the kitchen. Kindly help to maintain the cleanliness of the kitchen. But the kitchen appliances well organised. 9. Table and chairs at least repainted to look as new. 10. Dried leaves need to be clear on the rooftop and verandah at mainhouse. Gives unwell maintained look for the lobby. 11. Friendly management 😀
      Reviewed September 08, 2018
      6.8
      Good
      Dirk from Netherlands
      Couple
      Verandah Deluxe - No Children Allowed
      Stayed 2 nights in September 2018
      Good value for money”
      Can use some maintenance. Staff is friendly and rooms are clean
      Reviewed September 07, 2018
      7.6
      Very good
      Johannes from Netherlands
      Couple
      Verandah Deluxe - No Children Allowed
      Stayed 4 nights in August 2018
      Realy nice place to stay around the Kuching region. ”
      Value for money. Room number 10 we had at the frist fluor was very specious with all the things you need. Very friendly and helpful staff. Nice swimmingpool, good breakfast and also a nice restaurant. Only thing is that it is a little bit outside Kuching. If you install the GRAB app (Uber of SA Asia) you will find your self a driver who brings you down town for only 5 or 6 ringit.
      Reviewed September 02, 2018
      5.6
      Nadiah from Malaysia
      Couple
      Verandah Deluxe - No Children Allowed
      Stayed 1 night in August 2018
      Satisfiedbut also dissatified”
      Well at first my booking was overbooked at agoda which mean at basaga itself they cant provide me the room that i booked. So long story short, the person who i talked with me during my check in agreed to upgrade us to the honeymoon suit, mutual aggrement between each other but then i think her supervisor came, she was like not happy because of the room upgrade. Im surely happy with the upgrade if they downgrade my room that will be another story. So i was not happy for the person who handling my book because her supervisor talked to her when im still around and i can hear that she kinda not happy of the upgrade. I just wish that the supervisor talked slowly and maybe just talked in a room so that im the person that make that situation dull dont feel like am i the one should be blame and it not professional for her to talked to her staff like that. But overall im ok with the room and service.
      Reviewed September 02, 2018
      6.4
      Good
      Lorraine from United Kingdom
      Family with young children
      Suite
      Stayed 2 nights in August 2018
      A mixed review- Brandon and staff all lovely, chef: not so much!”
      Basaga has a new French chef and I ever met anyone so rude, unhelpful and angry. There were only 3 things on the menu. We asked earlier if they could maybe do some plain noodles and vegetables for the children as they were very tired, had been unwell and we had to leave early the next day or we would have gone out. The lovely bar and restaurant staff said yes, no problem. However when they asked the chef she got so angry! She was very very rude to me, belittling me for asking, implying that the children were ridiculous for not wanting her French menu, which didn't look great to me either. We only asked for local things, that they served each day for breakfast. She completely lost it and basically made fun of me and implied I was acting in a spoilt manner. Having spent 7 weeks traveling South East Asia, we never asked for anything off menu as there was always an option for the kids, who really aren't fussy. Unfortunately, we seemed to find the rudest person I've met. Chef? I think not!
      Reviewed August 28, 2018
      8.8
      Excellent
      RYAN from Malaysia
      Couple
      Courtyard Queen with Open Shower
      Stayed 1 night in August 2018
      NO TV”
      The entire place was great! But in our room (the courtyard room) there’s no TV. Love The outdoor shower. Overall 4/5. Highly recommend for short gateaway.
      Reviewed August 19, 2018
      12345
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